BrightStar Care McHenry

Offers Home Care

27 Reviews
Call (800) 973-1841
BrightStar Care McHenry (800) 973-1841
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Reviews of BrightStar Care McHenry

27 Reviews Write a review

Home Care Reviews for BrightStar Care McHenry

December 01, 2018

By Janice H_2

I am a current client of this provider

They've provided two caregivers that have met my daughter's needs, but they could improve communication, their business administration, and the way they handle invoices and payments. The administration and the lack of timing for invoices has been the most frustrating thing for me.

December 01, 2018

By Ija S_1

I am a current client of this provider

The CNA helps me the most because she comes in twice a week and takes me shopping. There is no end to the things she helps me with. I don't know how I've done it without her. The nurse and the CNA are very helpful. I can't believe how good the CNA is to me. She is absolutely wonderful.

November 28, 2018

By Anonymous_775

I am a current client of this provider

It provides a mental relief for us because we were worrying about my loved one's care, but the personnel isn't always the best. They are really awful to deal with when they get in the house.

November 20, 2018

By Sharon _3

I am a past client of this provider

I think they helped the most with being able to take care of my mom in the bed and moving her around. We had some of the caregivers that weren't aware of how bad my loved one's condition was, and they weren't prepared for it when they came.

October 23, 2018

By Cindy B_2

I am a current client of this provider

He has not fallen out of bed and his caregivers take good care of him. I would tell them that they care, they write everything down, and they call back.

September 20, 2018

By Diane _2

I am a past client of this provider

My husband was dying and I couldn't leave the house and couldn't be left alone. I was able to get out and know that he was safe. They were all competent and friendly. They just all seemed very compassionate and they sympathized with my situation.

August 22, 2018

By Amy A

I am a current client of this provider

They are very helpful, depending on the caregiver. I have switched to one caregiver. She has stepped in and she is helpful and comfortable. She acts as my hands. The owner's ability to empathize and be compassionate is amazing.

August 07, 2018

By Nancy B

I am a current client of this provider

They have helped her the most by making sure she is safe and transitioning to more independent activities. I like the service they offer, the communication, and that they have great staff.

June 05, 2018

By Alex S

I am a current client of this provider

They could increase communication about schedules with their caregivers. There are another set of eyes to keep an eye on him. Their service seems to be a good fit for our situation. They have flexibility in the scheduling and timing for when we need a caregiver and when we don't.

May 02, 2018

By Sophia Z

I am a current client of this provider

The nurse comes and helps us. She is knowledgeable and helps us. She is very caring. He likes when the nurse comes in, and he is very open with her. He wishes they did not change people as much, but we do understand that cannot always happen. He is always asking if she is coming. He is always asking for the same person. He is a little confused.

May 02, 2018

By Delbert Lee C

I am a current client of this provider

They need to get rid of the scheduler because they don't call me when anything changes. They need to keep the same caregivers I have coming to me.

April 18, 2018

By Louis G_3

I am a current client of this provider

They're friendly, dependable, and affordable. They shower help and help him remember to take his pills.

April 10, 2018

By L.C. "Bud" S

I am a current client of this provider

They're truly interested in the care that they're giving. Ever since I first got involved with them, they've been very helpful.

March 06, 2018

By Elizabeth K

I am a past client of this provider

The caregivers were very nice, and they treated my father-in-law very well. It allowed us the freedom to go places. We had family visiting, and it gave us a chance to spend time with them.

February 21, 2018

By Nick H

I am a past client of this provider

BrightStar Care's quality depends on the caregiver. We haven't had a consistent caregiver. I had to be present every day due to the my family member's condition.

February 11, 2018

By lkruegerpno

I am a past client of this provider

Bright Star took care of my parents 10 hours a day for about 3 months when they could no longer live on their own but so very much wanted to stay in their home. The staff was caring and helpful from the first interview to the nursing concerns to daily care including taking them to doctors appointments and shopping. It allowed our family to have some peace of mind when we couldn't be there ourselves.

January 09, 2018

By Kenneth K

I am a current client of this provider

BrightStar Care has caregivers sent to me when I need them and run errands for me. My caregiver prepares meals and does whatever I ask of her.

October 23, 2017

By Harry S_2

I am a current client of this provider

I would tell others that BrightStar Care has been quiet good. The caregiver does several jobs for us while he is here. He fixes things for us as well.

October 04, 2017

By Elizabeth B_1

I am a current client of this provider

BrightStar Care is very kind to the client. BrightStar Care helps me when I needed someone so I could do other things.
See all Home Care reviews (27) See fewer reviews

About BrightStar Care McHenry

BrightStar Care McHenry is an in-home care provider serving Crystal Lake, Illinois and the surrounding area. BrightStar Care McHenry offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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