Home Instead Senior Care - North & South Side Chicago, IL

Offers Home Care

18 Reviews
Call (866) 936-1978
Home Instead Senior Care - North & South Side Chicago, IL (866) 936-1978

Reviews of Home Instead Senior Care - North & South Side Chicago, IL

18 Reviews Write a review

Home Care Reviews for Home Instead Senior Care - North & South Side Chicago, IL

May 13, 2018

By sajolie219

I am a current client of this provider

HomeInstead has been providing respite care for my aunt's fulltime in home caregiver for a few years now. We are pleased with their attention to details and schedules. Their scheduler works hard to make sure that the caregiver is a good fit and that our schedule needs are adhered to. It is basically seemless. A weight off our shoulders, indeed.

May 07, 2018

By Calise T.

I am a current client of this provider

Overall, we have had a very good experience with Home Instead. The caregivers they have assigned to my mother have been caring, compassionate and very capable. The Scheduling Coordinator works hard at getting last minute changes taken care of and the Client Care Manager listens to our concerns regarding our mother and offers advice and help to best meet her needs. As with any provider for a family member in need, you have to be the biggest advocate for your loved one, and, we do feel that Home Instead respects our position and tries to meet our expectations. We are pleased with this company.

May 07, 2018


I am a past client of this provider

Some people think that caring for a loved one is just a matter of having the right caregiver show up. This is a critical element to quality care and Home instead provides well screened and trained people who arrive on time and do what it takes to support the aging process. Caregivers are responsive and helpful. The agency's services are personalized to each client and include personal care, nutritional support, home support and assistance with issues related to memory loss. But Karen and her team understand that it takes more than just the right person and have created their Client Care Community approach that surrounds the person who needs care AND their family members to support the difficulties and challenges of the aging process. Most of us go through this journey once or twice in our lifetime and it is hard to navigate without some help - regardless of how skilled and talented each person might be in his / her own life. Karen's group takes the approach of providing "anticipatory guidance" to help see what is happening down the road so everyone can be ready. They are a cut above other home care agencies in everything they do. The responsiveness of the caregiver and the agency is exceptional.

May 01, 2018

By denisenowak

I am a current client of this provider

I'm a relatively new client, but the care my mother receives is exceptionally caring! And the office staff is helpful and efficient! My calls are returned promptly, and my concerns and questions are addressed to my satisfaction. Our caregiver arrives promptly, and is ready to help with whatever we need. We can't say enough good things about HomeInstead!

February 25, 2018

By Sharon 1819

I am a current client of this provider

We have used Home Instead for the past 2 years. They provide an in home caregiver 24/7 for an elderly friend. I am his guardian. Karen and her team have always been there for us - in the middle of the night, on weekends, you name it, they are always there. The entire staff is extremely responsive to phone calls and special requests. We interviewed several agencies before selecting Home Instead, I have not regretted our decision for a second.

November 13, 2017

By Dipankar

I am a current client of this provider

We have been using Home Instead Senior Care for six or seven weeks now. Everything is good. They're very professional. My wife is very comfortable with them. They're definitely worth considering and highly recommended.

May 10, 2016

By Reviewer127673150

I am a current client of this provider

Home Instead was always responsive. They were very quick to provide us what we needed and their helping personnel were always effective, pleasant and willing. I would recommend Home Instead unequivocal to anyone.

August 31, 2015

By R. Schraeder

I am a current client of this provider

They provide very good care for my husband's mother. We always had great communication with Home Instead office. No complaints.

July 27, 2011

By chocolateedl

I am a current client of this provider

My mother has severe Alzheimers and she has received nothing but the best care from the Home Instead agency. Mom has had several wonderful caregivers from this agency over the past several years, and her current caregiver has been helping her for over a year.Home Instead has always been there for us, and they have followed through even at the last minute , as well as supporting Mom and our family throughout her numerous hospitalizations and medical crises. We couldnt have asked for a more caring and supportive agency.

July 08, 2011

By fiftyfive

I am a past client of this provider

As a result of a pretty bad stroke, Home Instead was hired to care for my brother. The intitial contact with this coompany was very professional. The staff in the office was particularly helpful with explaining the care which would be provided. It's conveniently located, should the need arise to go into the office. Once the care started, I was thrown back at how helpful the lady was. In addidtion to the ""work"" she was doing, she was actually a nice companion for him. There were never any worries of dishonesty, nor did any problems ever arise. After seeing the professionalism and people skills this worker had, it appeared as though the training program given at Home Instead was a very thorough one. She was also well groomed. It had not been long since the stroke, and my brother could not do much at all for himself- so it was very relaxing to have a little time off to do other things while being able to trust that he was in good hands. I didn't really find anything to be disturbing about the company. The only negative was after ending the services for a while, we decided to reach out to the company for additional services, unfortunately we were told that it was not possible to be assigned the same worker. No additional information was given as to why, and at the time I was a bit disappointed. My brother was comfortable with her, and we really didn't want to take a chance with a new preson. We decided against getting services at that time, mainly because he was a lot better, and was pretty much doing everything on his own. In closing, I would like to re-emphasize that the service was great and professional, the staff was helpful, and the location is very convenient. It is my hope that my brother continues to improve and remain able to care for himself. However, should the need arise, I would definitely go back to Home Instead based on our prior experiences with the company.
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About Home Instead Senior Care - North & South Side Chicago, IL


Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead Senior Care - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

Photos of Home Instead Senior Care - North & South Side Chicago, IL

Services and Amenities of Home Instead Senior Care - North & South Side Chicago, IL

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured

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Home Instead Senior Care - North & South Side Chicago, IL

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