Brightstar Care Chicago

Offers Home Care

46 Reviews
Call (800) 973-1841
Brightstar Care Chicago (800) 973-1841
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Reviews of Brightstar Care Chicago

46 Reviews Write a review

Home Care Reviews for Brightstar Care Chicago

July 02, 2019

By Mike P_3

I am a current client of this provider

They take care of my mother and make sure that she is medically safe. They are dependable with providing the care that is needed for my mother.

June 20, 2019

By Anonymous_1989

I am a current client of this provider

I have a regular caregiver who comes out to see my mom, and it's nice to know who's coming. The agency has been really helpful, and is responsive to any requests I have.

June 07, 2019

By Joe B_4

I am a current client of this provider

They could be more helpful and willing to do whatever there is to be done. They could give me a regular person so that I won't have to have a different person coming here every day.

May 17, 2019

By Tiffani (

I am a current client of this provider

They could be more proactive in regards to the daily tasks that get done instead of needing a written description. For example they could dust if they see dust, instead of me having to point out that the shelf is dusty. I appreciate their responsiveness and the type of caregivers provided.

May 02, 2019

By Laurence J

I am a current client of this provider

My father has been feeling very comfortable with his caregivers. The quality of care has been exceptional. We have a caregiver that has come and given great care, and we have a good person who coordinates his care, making it top-notch.

April 02, 2019

By Percy

I am a past client of this provider

Especially at the times where it was more hectic, they were just there to help get my loved one off the bus. I like that my last two caregivers were able to attach with my loved one.

April 01, 2019

By Robert B

I am a current client of this provider

It's comforting that they are there to help him with small things. They make a difference for him by making his bed or helping him if he needs help getting to the bathroom or getting something to eat. Stuff like that is very helpful. I like that they are there to help my dad. I'm not there all the time to see things, but at times he says they just seem to sit there. It's fine for me because it's nice that they are there, but they could maybe be a little more aggressive about helping. My dad feels funny about asking them to do things like clean the floor.

March 20, 2019

By Betty R_18

I am a past client of this provider

Out of all the different ones that came, I really only had one that was more interested in her cell phone, and she was rather new. I liked things to be put away. It certainly helped me a lot and I was frantic that he was deteriorating before my eyes. I wasn't a nurse, so they helped me learn things. I've already recommended people. I only had it for nine days, but they were prompt, efficient, and nice to my husband.

February 21, 2019

By Joe S_6

I am a current client of this provider

I think that, overall, they do a pretty good job. It is a little less stress on us because we don't have to worry when the caregiver is there. I like their level of concern.

February 20, 2019

By Melvin B_1

I am a past client of this provider

They did everything I asked them to do. Everything was fine. I would tell someone that they care about you and they will take care of you.

February 08, 2019

By Amy _1

I am a current client of this provider

My mother really loves the person that comes in. She feels comfortable with them, and I am confident in the things the caregiver helps her with. She looks forward to them coming. I like them because of the person that is doing the care.

February 01, 2019

By Beth B_3

I am a current client of this provider

They are allowing me to free myself up. It gives me a peace of mind about the care. We have been using different types of help and pools of staff are excellent. We recently had the worst weather and our nurse came early to make sure that she would be on time.

January 17, 2019

By Margie K_1

I am a current client of this provider

They could communicate more and listen better. I would like to have the opportunity to choose a caregiver after interviewing three candidates.

January 14, 2019

By Robert Lee W

I am a current client of this provider

They could change the timing the caregivers. I like mornings, and they only have evenings. They ask what we need to have done, and they just do it.

December 15, 2018

By Verneta

I am a current client of this provider

At least, I can work and not be as concerned that she is in her facility by herself. Everyone shows up on time and if someone is late the caregiver there will wait until her relief comes. I am able to immediately come and help when they need me.

December 07, 2018

By James Lee F

I am a current client of this provider

She is consistent with the level of care she gives, and she is aware of how to contact the doctor. I think that they continually keep in contact with me, and I feel free to contact them any time with my questions. They are consistent with the treatment they give to my husband.

October 25, 2018

By Jaclyn J

I am a current client of this provider

My husband and I can do some jobs alone however, our caregiver gives me a little brake during the day in having to care for my husband. Our caregiver has done what we expected them to do. We have received more than adequate services.

October 19, 2018

By David T_14

I am a past client of this provider

They helped him with mobility, meal prep and they accompanied him to appointments. The quality of the care was very good and the lines of communication were good.

September 22, 2018

By Kerry R_1

I am a current client of this provider

She has a lot of doctor's appointments that I can't take her to so I just call them. They've been extremely caring and they make it easy to receive services. They just listen.

September 10, 2018

By Marshall W

I am a current client of this provider

They need to be more attentive about what the client wants and needs. They need to be more reliable.

August 21, 2018

By Ghais A

I am a current client of this provider

They help with the things I can't do. They have nice workers and they are flexible. I really appreciate BrightStar and what they do for me. They are a blessing. The company is a good company.

August 02, 2018

By Laura P_5

I am a current client of this provider

They have helped my loved one the most by making sure she can do the things she needs to do. They help her move around the house. They have provided cooking for her as well. They have been very flexible and they have provided the care we requested.

August 01, 2018

By Anonymous

I am a current client of this provider

It has been difficult for me because I am not used to people in the house all of the time. I like that most of them are on time. I had a situation with one of them missed a shift. I want consistency in attendance.

July 11, 2018

By Mark F

I am a current client of this provider

Their expertise in managing my mother has made life much easier for me. They do very well in handling difficult patients.

June 25, 2018

By George W_12

I am a current client of this provider

It has had a positive impact. It gives my loved one someone to talk to and his basic needs are taken care of. The caregivers are punctual and they give good service.

June 14, 2018

By Duane _1

I am a current client of this provider

She washes and takes care of my mother. The caregiver we have is prompt, on time, and does a good job.

May 16, 2018

By Stanley K

I am a past client of this provider

I went in the silverware drawer one day to get a spoon, and the spoon had water in it. I was needing a caregiver to help me put my place in order. I put my pots and pans in the oven because there isn't any other place for them. One time I went in there, and there was a dirty skillet in there. They should have washed it before they put it in there.

April 09, 2018

By Cynthia V

I am a current client of this provider

The caregiver is always on time and she does a lot of things. I was a real wreck, and now I'm much better. It's really helped me a lot. I'm not cranky like I used to be. She'll do anything I ask. She likes my loved one, and he likes her. I feel comfortable leaving him with her.

March 15, 2018

By Jeff K

I am a current client of this provider

I like the caregiver. They're very nice and thorough. They seem to be responsive to the client. They've done everything well, but I'd like to see a receipt to show my mother since the finances are coming from her and she's not computer literate.

January 18, 2018

By John N_3

I am a current client of this provider

We have had good experiences with the employees, and their employees have been very nice and professional. Our caregiver helps my grandfather bathe, cleans him up, does dishes, organizes his clothes, and helps him with medications.

December 02, 2017

By Gailya W

I am a past client of this provider

BrightStar Care's office staff management was awful because I had to call to set up service by calling four times, because they didn't follow up with me. Out of the five or six times we used them, the caregivers were late four times. The caregivers were unprofessional and would step out during the care. Some of them were not energetic and didn't want to do the job that was scheduled for them. The fee was astronomical, and the care was poor for the price that they charge. Poor staff, poor office management, poor service. I'm paying an exuberant amount of money for them to do a service involving the people I love. I don't want to be stressed out or worried about them.

December 01, 2017

By Sheila G

I am a current client of this provider

I would recommend BrightStar Care because they are very efficient and caring. BrightStar Care makes my life easier by helping me to be more independent.

November 20, 2017

By Gloria T

I am a past client of this provider

BrightStar Care's caregivers are wonderful. BrightStar Care allowed my mother to have someone reliable there with her. She needed someone there.

November 14, 2017

By Sarah K_1

I am a current client of this provider

I would recommend BrightStar Care because they respond well when I call them, and they don't hesitate to answer my questions. The services from BrightStar Care makes life easier for me by arranging things for me better than I can do for myself. It makes my life more composed.

October 03, 2017

By Ricky F_1

I am a current client of this provider

I like my caregiver, but I would probably not recommend BrightStar Care because the agency cut my hours down and that makes me frustrated. The services haven't really changed my life in any way. I just need someone to help me clean up. I still do the same things I usually did before.

September 25, 2017

By Thelma S

I am a current client of this provider

BrightStar Care is punctual, seeks the needs of the individual, and if they have questions, they ask before doing that certain thing. BrightStar Care has provided someone that she can talk to and see to her needs, and they get along well.

September 19, 2017

By Robert N_3

I am a current client of this provider

I would recommend BrightStar Care because they are flexible and friendly. I am not desperate, but BrightStar Care is satisfactory.

March 25, 2015

By Caring108252450

I am a past client of this provider

We hired BrightStar Care for my mother-in-law, and they did very well. We had no problems with them at all. As far as their schedule, they work out very well. The billing worked out very well too; there were no issues with that. We would definitely recommend them.
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About Brightstar Care Chicago

Brightstar Care Chicago is an in-home care provider serving Chicago, Illinois and the surrounding area. Brightstar Care Chicago offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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