BrightStar Healthcare Marietta, GA

Offers Home Care

51 Reviews
Call (800) 973-1841
BrightStar Healthcare (800) 973-1841
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Reviews of BrightStar Healthcare

51 Reviews Write a review

Home Care Reviews for BrightStar Healthcare

February 25, 2019

By Idell B

I am a current client of this provider

I like the way that they give him his baths and takes away a lot of pain from him. Right now, they do good work.

February 15, 2019

By Tara C_1

I am a past client of this provider

She helped her get a bath and get ready for the days. My mother liked them once she got used to them. They did great with her.

January 14, 2019

By Fred C_3

I am a past client of this provider

It was hard having someone else living in our house, but it was needed. It definitely took care of us while my mother was going through her final days. They're very conscientious and went above and beyond to make sure the entire family was taken care of.

January 14, 2019

By Brenda M

I am a current client of this provider

She comes in, changes the bed, and gives her a bath. They are providing the same person to take care of my wife each week.

January 14, 2019

By Anonymous_1153

I am a current client of this provider

I don't have to worry about my loved one's well being. It is seamless. They come in and do what they need to do, and I don't have any issues. The person that I call is able to get me the right person when I need it.

December 18, 2018

By Keith L

I am a current client of this provider

I look forward to the one day a week they come, because I know what I need to get done will get done. Everything I need to get done is getting done, and the quality of the work they do is to my satisfaction.

December 15, 2018

By James B_6

I am a current client of this provider

They just make my life easier by being here. They need to communicate more with us.

November 29, 2018

By Michael S_10

I am a current client of this provider

They have met my clinical needs with professionalism and friendliness. They are responsive, knowledgeable, and empathetic.

November 13, 2018

By John L_2

I am a current client of this provider

They have made my life easier because it's been a blessing. They are prompt and efficient.

October 23, 2018

By Pat D_1

I am a past client of this provider

They showed up every day for four months, and the wound was healed. I haven't had any problems since. They were interested in making sure I understood what they were doing.

October 19, 2018

By Angela A_1

I am a current client of this provider

She comes in, does a great job, and is very caring. I would tell a friend that I love my nurse.

October 19, 2018

By Craig A_1

I am a current client of this provider

They provide us a chance to take care of the things we have to do and not have to be with her. I like the quality of the caregiver.

September 17, 2018

By Anonymous_21

I am a current client of this provider

We are working out the kinks still. Over time, I think it will be better. Their scheduling is pretty rocky and the communication is not awesome.

September 17, 2018

By Joyce _1

I am a past client of this provider

It gave me comfort to know that there was someone with my mom. I didn't have to worry about going over to check on her. There was one day the caregiver did not show up.

August 29, 2018

By James F

I am a current client of this provider

They've helped in making sure the things I have to do around the house are done, and that I take my medication, light house cleaning, and make sure I take my showers. They are professional and courteous.

August 17, 2018

By David J_6

I am a current client of this provider

They have reliable child care for me. I'm a single parent and someone who shows up when they say they will is what I need in order to go and get things done. They also help me because they are willing to drive me to appointments. They're reliable. The nights that I need to be somewhere, I go with Bright Star because I know they'll be here.

July 30, 2018

By Anonymous

I am a current client of this provider

They have cared for my husband. I like their caregivers. They are willing to do the work.

July 30, 2018

By Kevin G

I am a current client of this provider

It gives me a break from taking care of my mom. We never know who's going to be coming. It's always different caregivers.

June 18, 2018

By Paresh P

I am a current client of this provider

They haven't made a difference, but have done more at making him feel comfortable doing his day-to-day things. I like their communication, willingness to help, how they and try to find fill in aides when someone can't be there.

May 30, 2018

By Lori D_1

I am a current client of this provider

They are there with her and help her get up and go to the bathroom. They are dependable, compassionate, and they meet my mother's needs.

May 23, 2018

By Odene W

I am a current client of this provider

They allow me to do other things without having to worry. I can go to work, run errands, and do other necessary things for my mom. I like the caregiver that we have from BrightStar Care. My mother is elderly, and the caregiver is very patient in the way she interacts with her.

May 15, 2018

By Belinda J

I am a current client of this provider

BrightStar Care frees me from having to take my wife on errands such as doctors appointments. I like that BrightStar Care is very dependable.

April 25, 2018

By Anonymous

I am a current client of this provider

The caregivers could be more punctual. I think BrightStar is great and we have had them for a number of months now. I don't have anything that is outstanding. They come in and get the job done, but there are issues that could be better. They have been helpful.

April 18, 2018

By Cheryl A

I am a current client of this provider

Everyone that has come to my house is very kind and helpful. They are willing to help me. They listen to what I say and they help me do what I need to be done.

April 09, 2018

By Cindy D_4

I am a past client of this provider

They are quick at getting a caregiver out to help. They helped her by making sure that she was eating and taking her medicine.

March 23, 2018

By Clair K

I am a current client of this provider

BrightStar Care has been extremely responsive to my needs. When I was trying to start their second engagement, they initially thought they couldn't provide staff, which was upsetting to me, but when they realized that, they went to extraordinary lengths to find someone for me. My father lives in a different state and with his mobility issues, I didn't feel that I could return home until we had someone to look out after his safety. I feel he is in good hands so I don't have to worry.

March 13, 2018

By Jay G

I am a past client of this provider

My caregiver was compassionate and listened to me. She was very adept to helping me with medications. It came to the point where I really didn't need care anymore.

March 13, 2018

By Joseph L

I am a current client of this provider

They have good people that work for them and they are professional. It helped me to move forward instead of backwards, so things didn't pile up around here.

March 07, 2018

By Faith B

I am a current client of this provider

The quality of the caregiver that comes to take care of me is outstanding. I had one small issue with the company, but it was quickly resolved. Since my caregivers have been coming to give me my medication, I haven't been sick at all. They have helped me be well enough to take care of my husband. The caregiver absolutely expands my house with her personality and care.

January 26, 2018

By Anonymous

I am a current client of this provider

The people that work there are good workers. They help me a lot with taking showers, cleaning my room, vacuuming, and changing my linens.

January 24, 2018

By Charlotte _2

I am a past client of this provider

BrightStar Care's caregivers are excellent and they go through a lot to make sure the caregivers are matched well with clients. They go above and beyond. BrightStar Care took a load off of me because they took care of my mom. They took her to doctor appointments too.

January 22, 2018

By Anonymous

I am a current client of this provider

I think they could do better by having nurses that can do more to help a person. I need wound care and it is hard to get the nurses certified. My life has been easier because I know that I have to get regular blood work and if they did not do it I would have to go to a doctor to do it.

January 11, 2018

By Carolyn E

I am a current client of this provider

I had a caretaker that was really great that helped me out a lot. I actually had an eye doctor appointment where I was pretty blind afterwards. It was nice having someone help me walk and stuff.

December 18, 2017

By Pam L

I am a current client of this provider

BrightStar Care has an efficient office, and they try to do their best for their customers. They have very helpful caregivers. I don't drive anymore so I receive transportation services from BrightStar Care. Most of the caregivers I have are very good.

December 14, 2017

By Candice C

I am a past client of this provider

I had to essentially train the caregivers. It was like having a stranger come in the house every other day, so it was not a very pleasant experience.

December 06, 2017

By Morris "Buck" T

I am a current client of this provider

BrightStar Care employs fantastic people. They're very compassionate and good listeners. They listen to everything we have to say. They give us suggestions for how to improve things and improve my loved's quality of life. BrightStar Care's services have been a massive impact for good. They have given my dad back his dignity and ability to live by himself. It's a dramatic improvement in his quality of life.

December 06, 2017

By Monica H

I am a past client of this provider

The caregivers were very professional and on time to my home. I had the caregiver to prepare the meals and so I didn't have to worry.

October 25, 2017

By Ruth S_5

I am a current client of this provider

BrightStar Care is very dependable. They don't leave me hanging. BrightStar Care helps the most by making it easier on me; I don't have to worry about my mom.

October 11, 2017

By Carol D_5

I am a current client of this provider

BrightStar Care has just done a good job for me. My mother would be in a nursing home if BrightStar Care was not here!

September 26, 2017

By Nancy S_5

I am a past client of this provider

The caregivers they sent from BrightStar Care were always very nice, sweet, attentive, and companions to my mother. They are always there to help. BrightStar Care took a lot of pressure off of me. I knew I could turn my mother over to them and that they were responsible for her.

September 21, 2017

By Sandra D_2

I am a current client of this provider

I would recommend BrightStar Care because they work to make sure that they have someone in place that can assist with our needs as they have arisen. The services from BrightStar Care have been helpful and have allowed us to maintain the structure of our daily lives as well as possible.

September 13, 2017

By Hilda B

I am a current client of this provider

BrightStar Care is a good, trustworthy company. BrightStar Care has freed up my time and helped with my mother's needs.

November 17, 2011

By Carol R

I am a current client of this provider

My Dad has had in-home care for several years as he has become less and less able to do things for himself like cooking and dressing. He has low vision from glaucoma and macular degeneration as well as moderate Alzheimer's. I searched home help agencies and liked what others said about Brightstar which has franchises in many areas. I interviewed the owner and the person who assigns caregivers, a former registered nurse in this franchise, and was very impressed with her manner both with me and my Dad, and her thoroughness. The price in my area was $16 per hour with no minimum number of hours per day or week. What's useful to know is that the more hours you need, the more likely you are to get the best caregivers and keep them. Although we did not have anyone who was unqualified, some were better fits for my Dad's needs than others, especially in cultural background and temperament. Don't be shy about telling the agency you'd like to try someone else if you're not entirely happy. We tried 5 or 6 caregivers before settling on 2, one for weekdays and one for weekends. I now use them for fill-in because I've hired a full-time caregiver who works directly for us.
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About BrightStar Healthcare

BrightStar's services enable people to live their best. We offer a wide range of support from minimal to comprehensive. We work with clients wherever needed, providing as little or as much home care as needed. And we are always available to clients around the clock. Our trained, bonded and insured caregivers are available from a few hours to around the clock.

We can provide companion care services that are designed to take over or assist in the activities that people need to be able to stay at home safely and with dignity. These services may include fall prevention, medication and fluids reminders, light housekeeping, grooming or bathing assistance, and running errands.


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