BrightStar Care Duluth/NE Atlanta

Offers Home Care

35 Reviews
Call (800) 973-1841
BrightStar Care Duluth/NE Atlanta (800) 973-1841
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Reviews of BrightStar Care Duluth/NE Atlanta

35 Reviews Write a review

Home Care Reviews for BrightStar Care Duluth/NE Atlanta

March 22, 2018

By Paulette A_1

I am a current client of this provider

They really work with the patient because they take time with them and try to match a caregiver with their personality and needs. They should sit down and talk with us as the family to get a better understanding of what we see that would really help my loved one.

February 14, 2018

By Gerald K_2

I am a past client of this provider

They did not seem to know what they were doing as far as scheduling. They would tell me and the person that they sent over here one thing and then when I would call to confirm, they would say they did not know that yet. They helped me to bathe, helped me to walk, drove me around, would do the cleaning, and did some repair work in the house.

January 18, 2018

By Sue P_6

I am a current client of this provider

They don't do billing or following through correctly. They put down the wrong hours, and they don't have people scheduled when I ask them to be. My caregiver will work for four hours, but they bill me for five.

January 05, 2018

By Morris J_1

I am a current client of this provider

There is no other person like our caregiver. She is always here before time, and she stays a little bit after her shift. She is the best we have ever had. I don't know how I would get through a morning without the caregiver. She is professional and drives a long distance to get here. She is extraordinary.

January 05, 2018

By Calvin S_2

I am a current client of this provider

My regular nurse is great, but one time my regular nurse couldn't make it and they sent a substitute nurse and she asked me questions that showed she obviously didn't know anything about my situation. I'm not as congested and I have more energy.

December 13, 2017

By Edwin j B

I am a past client of this provider

Anybody that needs help can call BrightStar Care because they send out great caregivers, and the management knows me by name. BrightStar Care will come and do things that I can't do around the house and that is important for my happiness.

December 08, 2017

By Aurelia D

I am a current client of this provider

The nurse from BrightStar Care was good, but I have yet to receive any invoices. BrightStar Care does not get back to me.

December 02, 2017

By Anonymous_1026

I am a current client of this provider

I can't get anyone from BrightStar Care to help me with my needs. One caregiver that did come out tried to sell me vitamins the whole time instead of meeting my needs. The nurse didn't know what she was doing and I waited all day for her to show up. It was a waste of my time.

December 02, 2017

By Sharon F_4

I am a current client of this provider

BrightStar Care let me down one day. We were supposed to set something up for after Thanksgiving, but they never called me back or said anything. BrightStar Care is here to feed my loved one and take her to the bathroom when she needs it.

December 02, 2017

By Elmer F

I am a current client of this provider

BrightStar Care has excellent caregivers that are very dependable. BrightStar Care makes my life easier because the caregiver takes care of my husband so I can go out in the morning.

December 01, 2017

By John "Randall" M_2

I am a current client of this provider

I would tell a friend that BrightStar Care is a great company and they have excellent caregivers. BrightStar Care makes my life easier because they help me get by with caring for my husband.

November 20, 2017

By Braeden V_1

I am a current client of this provider

I would tell others that BrightStar Care has a lot of trouble with communicating. At this point, BrightStar Care needs to get my schedule right, so we can be fine.

November 02, 2017

By Alfred B_2

I am a current client of this provider

They should in fact raise the nurse's salary; I would quit BrightStar Care if it was not for her. As long as the nurses are assigned at my house, they go above and beyond.

October 24, 2017

By Anonymous_1222

I am a past client of this provider

BrightStar Care caregivers ran late on the days they were coming to my loved one, but they let us know they were not going to be on time. BrightStar Care caregiver was cooperative with my loved one and they felt comfortable with the caregiver.

October 19, 2017

By Cheryl L_4

I am a past client of this provider

When my daughter called BrightStar Care, one of the owners came to the hospital the next day. When I was discharged, someone was here the next day. I couldn't get in and out of bed by myself. I had to have someone here.

October 03, 2017

By Barbara H_13

I am a past client of this provider

My caregiver from BrightStar Care did whatever I asked her to do. The most helpful aspect of my services was having another arm from my caregiver to help with the things I couldn't do due to my surgery. I had surgery on my dominant arm which made it so I couldn't use the hand or arm to make my bed or do my hair or anything like that.

September 28, 2017

By Gayle H

I am a current client of this provider

I would tell a friend that BrightStar Care is friendly, caring, professional, and treats you with respect and dignity, The caregiver has trained me how to do some of things I need to do, so I can get it done when they are not here.

September 07, 2017

By Aubry B

I am a current client of this provider

I like the caregiver that my loved one has right now. The caregiver helps a lot with my loved one's daily needs like cleaning, bathing, and meal preparation.

September 07, 2017

By Mary " Mrs. Mary S

I am a current client of this provider

I would tell a friend that BrightStar Care hasn't given my loved one a consistent caregiver. BrightStar Care has helped my loved one the most with being able to stay in her home.

August 18, 2017

By Marcia H

I am a current client of this provider

I would not recommend BrightStar Care in general. The nursing care is nice, but the business side is horrible. BrightStar Care could improve by having having a better system for handling issues between branches and not have it affect the client, since it is between the branches.

August 11, 2017

By Larry W_1

I am a past client of this provider

BrightStar Care is excellent. I can say that if I ever need home care assistance again I will be giving BrightStar Care a call. I selected BrightStar Care because I thought I would need some help during the night. The services were good but it turns out I didn't really need them.

August 02, 2017

By Betty P_3

I am a current client of this provider

BrightStar Care is responsive and provides punctual care. BrightStar Care's services have helped out the patient by providing constant visits.

August 02, 2017

By Anonymous_476

I am a current client of this provider

BrightStar Care has great physical therapists that have been great, and the aide that I have is very caring. BrightStar Care provides my aide that picks up after me.

July 26, 2017

By David I

I am a current client of this provider

BrightStar Care has inconsistency of services. BrightStar Care could provide more reliable service. They need to come when they say they will. I have different caregivers, and don't know who I can count on.

July 14, 2017

By John D H

I am a current client of this provider

BrightStar Care could do better with their reliability. The service has made my life easier because I can't help my father in showering and getting around. Having someone here from BrightStar Care help is good.

July 13, 2017

By Calvin S

I am a current client of this provider

I was very happy with BrightStar Care for a long time, but now one of the nurses that comes has a problem with scheduling. She wouldn't tell me when she was coming in. I can breathe better with BrightStar Care. I get an infusion every week, and with BrightStar Care, I feel like I have more energy.

July 07, 2017

By Pam B

I am a current client of this provider

It seems that BrightStar Care has too much employee turnover. BrightStar Care is with my mom since she's 96 and lives by herself. They do tasks for her that she could be injured in doing.
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About BrightStar Care Duluth/NE Atlanta

BrightStar Care Duluth/NE Atlanta is an in-home care provider serving Johns Creek, Georgia and the surrounding area. BrightStar Care Duluth/NE Atlanta offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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