Synergy HomeCare of NW Atlanta

Offers Home Care

40 Reviews
Call (800) 973-1841
Synergy HomeCare of NW Atlanta (800) 973-1841
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Reviews of Synergy HomeCare of NW Atlanta

40 Reviews Write a review

Home Care Reviews for Synergy HomeCare of NW Atlanta

October 28, 2019

By Roy B_2

I am a current client of this provider

I get to see them twice a week, which I look forward to. There is nothing that I dislike because all my caregivers are good.

October 14, 2019

By Andrea C_2

I am a current client of this provider

They help with personal care. I like the people who I have gotten to know.

September 04, 2019

By Anonymous_2395

I am a current client of this provider

It depends on the quality of the people we get. In the past, we have had unqualified people. Right now, we have an outstanding caretaker. She is here to care for him. She gets him showered, fed, and exercised. The first one we had quit. The second one never showered him. The company, I would rate poor. I didn't like the way they spoke to me. I would like them to take accountability when they make a mistake. Moving forward, I would not choose or recommend them.

September 04, 2019

By Delana R

I am a current client of this provider

They need consistency with caretakers and need to accomplish tasks without asking. They need consistency between caregivers. They need to communicate with scheduling.

August 22, 2019

By Dana S_1

I am a current client of this provider

They could send somebody around to me more. They could be around more often. It is not what they do. It's a problem when they are not here.

July 25, 2019

By William M_13

I am a current client of this provider

They help him get ready in the morning for breakfast. The people that call for the appointments are very polite. They call us to let us know if they are going to be late. My father enjoyed the caretaker in the morning.

July 02, 2019

By Paul A_1

I am a current client of this provider

They could help more by keeping his area clean and not waiting until the last minute to give him a bath. They need to be conscious of what they are doing. When they come in for an evaluation to make a list things we need done, the aide doesn't do any of those things on the list. Because of my husband's condition, he needs someone who is qualified and knows how to do the things he needs. He needs someone who is well trained.

June 18, 2019

By Gartrell R

I am a current client of this provider

They help with cleaning and taking care of the laundry. They are very efficient.

June 05, 2019

By Marilyn F_7

I am a past client of this provider

Someone was here that could take care of him because I couldn't. They were on time, pleasant, and would attend to my husband's needs.

May 16, 2019

By David a

I am a current client of this provider

I couldn't get through the day without them. They have given us a very reliable caregiver.

April 01, 2019

By Gordon G

I am a current client of this provider

They come in and clean up my brother's room, and they mop the floors and do his laundry. When I come in, they have already done what they were doing.

March 08, 2019

By Donovan C

I am a current client of this provider

They make sure I get up and do what I need to do. They are on time, and they do what they say they are going to do.

February 14, 2019


I am a current client of this provider

The services help her the most by bathing her really well. They do well at being on time, and do well with the care overall.

February 07, 2019

By Edgar L

I am a current client of this provider

My caregiver is very pleasant to have around and to help me. I would tell them my caregiver is pleasant and that I don't have to tell her what I like, and she knows how to do things and just goes ahead and does it.

January 14, 2019

By Anonymous_1288

I am a past client of this provider

It got better as we communicated with each other. They need to improve the services they were supposed to provide. They kept changing caregivers, which made them upset and confused.

December 07, 2018

By Susan P_4

I am a current client of this provider

It allows me to go to work. The scheduling should be more flexible.

November 08, 2018

By Barbara A_2

I am a current client of this provider

I'm disabled also, so they kind of take care of the both of us. I like that they're on time.

November 01, 2018


I am a past client of this provider

They were not able to find me a caregiver. They need to have enough caregivers to provide care continuously. In case a caregiver can't come, they should have a replacement.

October 05, 2018

By Charles W_3

I am a current client of this provider

The caregivers have helped me take care of my husband in his current condition. The caregiver they selected for us is very good. She comes in when I need her, and she is here to help.

September 21, 2018

By Robert S_21

I am a current client of this provider

They come twice a week and they help with what needs to be done. They have even given me some suggestions. I am learning from them. Whatever I need, we are getting help with. So far, I have had two different people. I have liked them very much and the job they do.

July 02, 2018

By Johnson C

I am a current client of this provider

She is just here to be available. She is here to talk to him and make sure he's okay. This is a special case. My dad hasn't needed a lot of care. She doesn't have to do much. She is always available.

June 01, 2018

By Jimmie A

I am a current client of this provider

My loved one gets mad at them, but they are good with them. They take care of my loved one to lighten my load and give me time to do other things. They do whatever I ask them. I have had several caregivers, and some of them have been excellent. They are good and on time.

May 16, 2018

By Genine M

I am a current client of this provider

They just send me a good caregiver, that's all they do. Because of the nurse that I have it would be great; I have had a bad one before.

April 02, 2018

By Duane T

I am a current client of this provider

The company is really reliable and they never leave me hanging. They make sure he is up and around and that he stays motivated.

March 01, 2018

By Gwen H

I am a past client of this provider

SYNERGY HomeCare was responsive when I signed up with them. I called them Christmas Eve or Boxing Day, and they came out and got it taken care of. It was a tough time, and they came right to the house. SYNERGY HomeCare gave me a lot more comfort and relaxation because I knew that they were taking care of my loved one. I could go to work and do my thing.

January 03, 2018

By Kay E

I am a current client of this provider

They are very attentive to us and take care of things around the house. They allow us to keep a regular schedule in our daily life.

December 01, 2017

By Anonymous

I am a current client of this provider

I like how SYNERGY HomeCare gives good customer service to their clients. I also appreciate how in my experience, if my schedule changes, they will help me. SYNERGY HomeCare has made life easier for me because they help me do things I cannot do myself, like housekeeping.

March 01, 2017

By Michael L_8

I am a past client of this provider

The caregiver didn't do the job he was supposed to do. He was supposed to help my loved one with bathing and he never did. He just talked on his cell phone and watched TV.

Provider Response

Michael L, I am sorry to hear about your unfortunate experience. We really appreciate your feedback, and hope you do give us the chance to make it right! Feel free to reach out to me directly if you ever again have any issues, concerns, questions, comments or if there is anything we can do to help remedy your experience.

February 01, 2017

By Steven B_1

I am a current client of this provider

SYNERGY is local, they are experienced, and they have an organized staff. They are pleasant to work with. SYNERGY reduces some of the care that I was having to provide for myself.

August 26, 2013

By Caring1478

I am a current client of this provider

I am very happy with my caregiver, He was very good. I would recommend Synergy Home Care highly.

August 26, 2013

By Caring3698

I am a past client of this provider

We had a wonderful experience with Synergy Home Care. Kimberly and her team were very accommodating. They did a fantastic job. They are extremely responsive and very easy to work with. They are definitely personable. The caregivers they provided were excellent. There were a couple of instances where one particular caregiver had her reason not to come one day and they worked with us to get someone in very quickly. They were always willing to do anything to ensure that we were satisfied and I would highly recommend them. If I ever I need to use them again, I would not hesitate to give them a call.

July 29, 2013

By Carolyn16

I visited this facility

I used them for 3 days. They did everything that I expected and more. They were very cooperative and very sweet. I'm very satisfied with them.
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About Synergy HomeCare of NW Atlanta

We're Here to Help You!

Whether you are seeking out home care for yourself or for a loved one who needs a little extra help, it is important to have a team of compassionate professionals on your side. SYNERGY HomeCare of NW Atlanta is a family owned and operated agency. The Peterson Family, who run the day-to-day operations of the NW Atlanta office located in Hiram, make it their goal to treat each and every client as an extension of their own family.

We are able to provide a few hours of care a week, daily visits, bath visits and up to 24 hours of care including live-in care. We also provide care in home wherever you or your loved one may live including assisted living facilities, independent living communities and even rehab centers. We go where you (or your loved one) lives!

Our Registered Nurse visits every personal care client to assess the client's needs and put together a personal care plan at no charge to you! Additionally, our RN or other staff member visits all clients on a regular basis to ensure everyone is happy with our services and our clients are doing well under our care. Our staff is available 24 hours a day/365 days of year to assist you when you need it the most. All caregivers are employees of Synergy HomeCare of NW Atlanta with National Background Checks, CNA licenses, Fully Insured and Regularly Trained.

Call Us If You Need Solutions Today!

During your free in home consultation, we will provide you with OPTIONS! We'll discuss any benefits you or your loved one may qualify for such as long term care under an insurance policy, VA Benefits, Gov't Assistance Programs and other resources we have available at our fingertips. No need to make lots of calls because we can help you with all your care needs and match you up with excellent resources in our area.

Complimentary Services Include:

  • Vial of Life Kit
  • Medication Dispensers
  • Free Medical Alarm for 24/7 care with a minimum hours weekly
  • Regular updates to family members
  • Newsletters with valuable information on caring for loved ones at home
  • Invites to our local events including Caring For Loved Ones At Home

Other Things To Keep in Mind

  • No Long Term Contract - You cancel when you no longer need our services!
  • We provide services based on your needs

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