Home Care Matters, LLC

Offers Home Care

39 Reviews
Call (800) 973-1841
Home Care Matters, LLC (800) 973-1841
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Reviews of Home Care Matters, LLC

39 Reviews Write a review

Home Care Reviews for Home Care Matters, LLC

August 03, 2020

By Elise C_1

I am a current client of this provider

They could do what they say they're doing to do. They could come when they say they are going to come. I was supposed to receive care three times a week. Sometimes they come and sometimes they don't.

August 03, 2020

By Scott P_3

I am a current client of this provider

She can't do anything for herself so they do everything for her. They have been pretty good.

July 14, 2020

By Lynn M_8

I am a current client of this provider

They are very responsive. They are good communicators.

July 01, 2020

By Freda S

I am a current client of this provider

They keep me informed. If they don't have a caregiver that will be available, they could have others on standby so there's always coverage.

June 03, 2020

By Jenny K

I am a current client of this provider

I couldn't survive without it. I would have had to put my husband into a nursing home. I'm actually considering it now. I have only used one of their employees, I tried two others and they didn't work out. The one I have now is really good, but I don't know about the other employees.

May 04, 2020

By Beth_1

I am a current client of this provider

It's been very helpful because they help me with my problems. I'm not very satisfied with them because they haven't assigned caregivers with what's going on.

February 03, 2020

By Larry M_14

I am a current client of this provider

They are a good company and good with taking care of her. They get her up in the morning, get her dressed, get her lunch and breakfast, get her a bath and do light housework. They are easy to get ahold of and willing to work with us. The staff is great.

August 02, 2019

By Susan D_11

I am a past client of this provider

They cared for his personal needs. They helped him get ready in the morning. They cared for him like family. It allowed him stay at home and stay independent as long as possible.

July 02, 2019

By Sandy N_1

I am a current client of this provider

She is pretty independent and does a lot of things herself, but we needed her to have someone that could come in and socialize with her and do the other things that may come up. I know why they started the service, and that was very important to why we chose them. I know it because I got to meet the owner in a different circumstance.

June 03, 2019

By Kim N_1

I am a current client of this provider

My brother and I both work, so we need someone to be there during the day because we can't be there. The girl that stays with them is really good and patient with my mom.

February 26, 2019

By Jessie C

I am a current client of this provider

She is willing to do anything. I just like the person with whom we work.

November 28, 2018

By Keith S_1

I am a current client of this provider

If I couldn't afford this, I would have to quit my job and just take care of her. Because of Home Matters, I can keep working. I don't have to worry about anything. I really like the caregiver that is working with us. She is very flexible, which is very helpful for me. I really like the flexibility the company has with the schedule.

October 04, 2018

By Anonymous_145

I am a current client of this provider

They could have a greater impact by finding the right people. It is hard to find quality care people.

October 02, 2018

By Mark M_2

I am a current client of this provider

The billing and the payments have had some confusion and issues. The caregiver we have now seems to really care about my loved one.

November 28, 2017

By Quentin P

I am a current client of this provider

My biggest problem with Home Care Matters is having multiple caregivers. It is not good to have multiple caregivers with short tenures because my loved one has Alzheimer's disease. The services take some of the stress out of caring for my loved one and allow me to keep my business going.

October 04, 2017

By Pamela C_2

I am a current client of this provider

Home Care Matters is caring, they take the time to be personal, and they take time to get to know us. The services from Home Care Matters helped me a great deal when I was unable to take care of my loved one.

September 01, 2017

By Steve B_2

I am a current client of this provider

I would recommend Home Care Matters because I have had really good service with them and they have been good at working with us to find different caregivers. Home Care Matters makes life easier because I don't have to worry as much about what is going on with my loved one, and they help her with things that she can't do.

April 04, 2017

By Anonymous_612

I am a current client of this provider

I got to talk to one of the owners, and he rendered a decision quickly. Being able to have someone there has been helpful for us.

April 03, 2017

By Rebecca B

I am a current client of this provider

I would recommend Home Care Matters because they are really good to work with, considerate of my needs, and very accommodating. Overall, I have been extremely satisfied with them. Jane has become more comfortable with having the people from Home Care Matters around.

March 02, 2017

By Shawn B_1

I am a current client of this provider

Home Care Matters has been very honest and extremely easy to work with. Home Care Matters has made it so that I don't have to be with my dad all the time. I can continue to do the work I do.

May 10, 2016


I am a past client of this provider

I used Home Care Matters for my friend. It was very nice. Everything was super. The lady who sat with my friend was kind and nice and kept me in the loop with everything. I was in a big hurry, so I didn’t have much choice. I had to have somebody the next morning and Home Care Matters were close to where I live, and I know some people who used them. They were ready to come by the next morning and start right away. My friend died January 25, and it was two weeks prior to that that I used them. I had a caretaker come in during the day for him.

February 21, 2016

By Caring12315

I am a current client of this provider

I hired Home Care Matters for a relative. I had a personal interview with them. The agency is very good and very responsive. We did have several incidences where we had to change the level of care, but they were extremely flexible, reliable, and responsive. They’re excellent in terms of agency’s management. They’re flexible, very accommodating, and satisfactory.

November 24, 2014

By FlorenceMc

I am a past client of this provider

Genuine, caring provider. Our family became part of their family. The treatment and compassion we experienced made a difficult time more bearable. The customer service exceeded all expectations-

November 27, 2013

By Marvin5

I am a current client of this provider

I hired a local agency for my mom called Home Care Matters. My sister-in-law knows the lady that owns this agency and that's how we come across this one. Caregivers came by and we had several interviews with them and it went on from there. The lady caregiver we have right now is very pleasant and very tactful. She has been in the business for 16 years. As far as my mother is concerned, she has done a very good job. Regarding the agency itself, so far I like them. I've only used them three times on Saturdays when I went to University of Georgia football games and I've been more than well satisfied with the services that they have given us so far.

May 10, 2013

By Mmcgee

I am a current client of this provider

Home Care Matters has been a godsend to our family. We know that our loved one is safe and well fed when our caregiver is there. The care we get comes from the heart, they have been awesome.

April 29, 2013

By sarah628

I interviewed this provider

Home Care Matters was brought in when my aunt was diagnosed with terminal cancer. I was impressed with Home Care Matter's quality of staff, punctuality, professionalism, and ability to relate to my aunt. My aunt, who was initially reluctant to bring in home health care, loved Valerie and her staff. The first night after Home Care Matters was taking care of her, she commented that it had been the first night in ages that she'd been able to go to sleep soundly and without fear of being alone in the night and having something bad happen to her. I would recommend Home Care Matters to anyone who wants quality, educated, professional workers to care for their loved one.

April 19, 2013

By David Moorlag

I am a current client of this provider

the quality and effectiveness of caregivers starts with a good measure of excellence in the leadership of the company. We value the hands on caring approach of an owner run enterprise as opposed to some of the mega care companies. It's nice to be able to talk to the boss. They become an extension of my family.

April 10, 2013

By Jeta1364

I am a current client of this provider

Having used several agencies in the past Home Matters is the most professional company with the best trained and compassionate caregivers

March 15, 2012

By Phylmarie

I am a past client of this provider

Great, caring company! They took care of my Mother-in-law when she was ill. They were so compassionate and patient with her. I highly recommend their services to anyone.

March 11, 2012

By deri

I am a current client of this provider

We were referred to this service by a friend who has used them to help care for her mom and is extremely pleased. Our experience with them is wonderful. Everyone is competent and genuinely caring.

February 14, 2012

By goags322

I am a current client of this provider

I have been using this group for the past two weeks to care for my wife who is suffering from Alzheimers and is home bound, The care and professionalism of the caregivers has been more than I expected. I would recommmend Home Care Matters without hesitation,
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About Home Care Matters, LLC

Home Care Matters is a locally owned & operated agency licensed by the State of Georgia to provide Personal Care and Companionship Assistance we are a non-medical solution. Our mission is to provide client care that leads to a dignified, independent and safe lifestyle in the comfort of their own home environment. Client care is our number one priority. We personalize each care plan to you. Our staff continually refines your personal care plan and as your needs change our plan will change with you. You are in charge of choosing your own caregiver and we will provide several for you to choose from. Our Caregivers are carefully screened, background checked, insured and bonded through our company. They are trained, honest, dependable, compassionate and caring people.

We provide care in Hourly, Overnight, 24-Hour and Live-In time frames 24/7 (including all holidays).

Our Services include (but are not limited to):

  • Mobility Assistance
  • Bathing
  • Grooming
  • Dressing
  • Post Operative Assistance
  • Post Maternity and Neo-natal Assistance
  • Hospital Discharge
  • Meal Planning, Preparation and Clean-up
  • Mental Stimulation
  • Prescription Drop-Off/Pick-Up and Reminders
  • Errands
  • Transportation to Doctor Appointments, Physical Therapy or Religious Service
  • And Many Additional Services Also Available

Get Started on your path to exceptional home health care. Contact us today for your COMPLIMENTARY IN-HOME ASSESSMENT!

Caregiver Information

Caregiver Skills Include:

Ethics, Validation Therapy, Patient Transfers, Stress Management, Grief Issues, Family Communication, Transition Issues, Communicating with Dementia Patients

Caregivers employed, bonded and insured: Yes Caregivers available 24 hours a day: Yes Available to assisted living facility: Yes RN on Staff: Yes

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Services and Amenities of Home Care Matters, LLC


  • Hourly Rate: Plan Specific
  • Live In Rate: Plan Specific
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  • By clicking "Request Info", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.