BrightStar Healthcare Tampa

Offers Home Care

74 Reviews
Call (800) 973-1841
BrightStar Healthcare Tampa (800) 973-1841
Hcp cert

Reviews of BrightStar Healthcare Tampa

74 Reviews Write a review

Home Care Reviews for BrightStar Healthcare Tampa

July 23, 2019

By Nydia A

I am a current client of this provider

They help with everything I ask them to. They try their best to help me. They are very understandable. They come every time, they help my husband, they help him bathe, and iron his clothes. They are very nice and caring, and they show compassion.

July 15, 2019

By Swapna N

I am a current client of this provider

When I call and ask to come on a different day and time, they sent a message to the nurse, and she came when I needed her. The nurse that comes to help me out is really good. I like the way she treats me. She is knowledgeable.

July 02, 2019

By Gladys D_2

I am a past client of this provider

I felt safe when I was vulnerable. I needed people I could trust, and it gave me peace of mind. It was outstanding. I liked the quality of the personnel. They were aware of everything. They were really careful and knowledgeable. It was nice to talk with them.

June 20, 2019

By Mark S_9

I am a current client of this provider

The caregiver is very helpful in taking care of my husband. The agency is good because I request that only that person come, and they have given me that. Right now, I am happy with the person that is working with me. She is flexible.

June 20, 2019

By Mark J

I am a current client of this provider

I am feeling more secure and less anxious. They are friendly.

June 07, 2019

By Alex V

I am a current client of this provider

They help with cleaning the house, which is great. I like the people. They are very nice and do their jobs.

May 02, 2019

By Judith

I am a current client of this provider

I need them, and the service they provide is very important, but they could do more. It would be nice if they got here on time.

May 02, 2019

By Jack S

I am a current client of this provider

I think if the person could have their supplies and not run out of the gloves, for instance, that would be good. I would like to have the same person each time for my husband when he has ongoing health problems.

May 02, 2019

By Anonymous_809

I am a past client of this provider

They took care of my loved one. It really depended on the day and the caregiver. I had some girls here that were wonderful. I had others that were in the wrong profession. They didn't do good care. I don't know if they need to interview their people better. One girl showed up here drunk that could barely stand up. Another girl stole from us. Most were very good.

April 11, 2019

By Anonymous_1816

I am a current client of this provider

They have given me relief because they are there to help me with my loved one and give me time to myself. I like that they have someone that is caring, reliable, and can help my loved one out.

March 18, 2019

By Judy O_1

I am a current client of this provider

I can't take care of my mom anymore, so they come to take care of her on the weekends. I like that they are wonderful.

March 14, 2019

By Thomas K

I am a past client of this provider

It was good because he felt comfortable having someone come and give me a hand. It is a good company and I liked everyone. I was happy with them. My husband was blind and had dementia, and once in a while the caregivers weren't really looking to give me a hand around the house. They should have made it clear what they were going to help me with. It wasn't a big deal.

February 21, 2019

By Debbie R_3

I am a current client of this provider

They take care of the dressings that I need to be taken care of. They are pretty good and are usually prompt.

February 19, 2019

By Michael S_6

I am a current client of this provider

They need to send me someone who is capable of getting him out of bed. I do like them but they don't send me the care that I need for my husband. They sent me a young girl who cannot pick Michael up. They are punctual and they make sure he is okay while he eats. They are attentive.

January 11, 2019

By Earl M_4

I am a current client of this provider

They clean me up and get me ready. They pretty much do what you ask them to do.

January 09, 2019

By Victoria B

I am a current client of this provider

They are already doing what they can. The people need to be trained more, and they need to have the right caregivers for the right people. They need to improve the quality of the people they hire and how they talk to their clients.

December 15, 2018

By William "Billy" G

I am a current client of this provider

If they weren't there I wouldn't be able to leave my house. I think that they need to be better at doing what they say that they will do. They are not consistent, and they need to be mindful of the complexity of the case.

December 11, 2018

By Anonymous

I am a current client of this provider

They have made my life easier, and I trust them. I know that I can count on them. I like that when I call, they remember my loved one and me. They also make it feel personable, and they have good relationships with the clients. They are also easy to work with, and they are accommodating.

December 11, 2018

By Henry P_1

I am a current client of this provider

I look forward to them coming. They're very nice and it's been a positive experience. It's been great. These are good looking people who really know what they're doing. They'll well trained and really get involved in my daily care.

December 08, 2018

By Teresa B_2

I am a past client of this provider

Not only did they push me to do things that I needed to do, but they were also aware of my limits. The person who worked directly with me was really great. I had another company help me beforehand, and this young man who came here was very prepared and brought weights and was prepared with things to help me. I feel like I did more progress with this company. I believe the person took the initiative on his own.

December 04, 2018

By Helen R_4

I am a current client of this provider

The caregivers need to stop getting on their phone when they are here. The caregivers were all young, and I felt like they didn't care about my loved one.

November 08, 2018

By Mrs. S_3

I am a current client of this provider

They should call me before she comes. She does a wonderful job, though. They are very prompt and thorough. They always take my phone calls.

November 01, 2018

By Randall Kevin G_2

I am a current client of this provider

I am blind so I need quite a bit of help. They provide cleaning and help me with my medication and showering and different things. They are here when I need them. They show up on time and take care of anything if I have a problem.

October 23, 2018

By Elie_1

I am a current client of this provider

The services are for my mother and she lives with my father, who is very old. They help with daily activities. They are wonderful.

October 22, 2018

By Edith B

I am a current client of this provider

I would like more flexible hours. I would like them to be more professional and courteous.

October 18, 2018

By Andria E_1

I am a current client of this provider

They are very helpful and they ask if they can do anything for me. They help me clean my floors. Everyone that I have had has been courteous and polite, and they ask if they can make anything for me. They are very nice people.

September 28, 2018

By Michelle R_1

I am a past client of this provider

They even drove me to my doctor visits. They were highly professional. I made it clear that I wanted certain qualifications for safety reasons and they took care of that. They were organized.

September 24, 2018

By Florence S_1

I am a current client of this provider

There is nothing more that they can do. They are always there and they ask what else there is to be done. Whenever she asks anything, they are right there to help her. The caregiver she usually gets is very nice, courteous, and they do just about anything for.

September 18, 2018

By Sherri E

I am a current client of this provider

I need assistance because I suffer from MS, so I need help with things like doing the laundry. The owner is top-notch and informative.

September 06, 2018

By Avery H

I am a current client of this provider

They make life easier. They're always ordering the supplies. They're wonderful with my daughter, so I can't complain. Their nurses are great.

August 21, 2018

By Josephine F

I am a current client of this provider

It's a very big help for her and it gives us peace of mind knowing that someone is checking on her and providing extra care because where she's living is understaffed. I know that my family has done a lot of leg work to make sure that they're actually doing what they're supposed to do. We wanted someone that would interact with her and help feed her, and as well as provide companionship. I think at first there was a few different people that were coming, but then we finally got some stability.

August 02, 2018

By Elizabeth (

I am a current client of this provider

They show her compassion and nurture her. It took a few tries to find a caregiver for my mom. The ones working with my mom are exceptional. There were some issues with professionalism. They really bond with mom. I am really happy with them and I trust them with my mother. They corrected what wasn't going right. They didn't just give up on us.

July 26, 2018

By Joyce S

I am a current client of this provider

Everything they've done for me is in my best interest. They check my blood pressure and make sure to take my blood at the end of the week. They also clean all of the equipment. They are on time. They are here when they say they'll be here. If they are running late, they will call me.

July 05, 2018

By Marcia P

I am a past client of this provider

They should coach the caregivers to be more in the background and not be intrusive in the home. It caused more stress for us to have them come in and try to have conversation. It is tricky to find someone that is a good fit personality-wise to have in my home.

July 03, 2018

By Sharon R

I am a current client of this provider

I don't have to run to Tampa all the time to check on him. They are very dependable.

June 25, 2018

By Erwin W

I am a past client of this provider

They executed what we asked and they paid attention to detail. If there were any questions, the staff was timely and efficient.

June 20, 2018

By Agnes M

I am a current client of this provider

They have helped her by washing her. I like that they are friendly and professional.

June 15, 2018

By Brandi T

I am a current client of this provider

The girl is good that comes and she affects my health in a good way. The company doesn't give a crap about me. They just leave it up to the caregiver. They don't pay my health care provider when they are supposed to. They don't pay my caregiver and she is upset when she comes over. I think the company is falling apart and they need to shut down.

June 05, 2018

By Kathy R_9

I am a current client of this provider

They take care of all of her needs. She can't drive, but they get her to her appointments and to the store. I know my mom is really happy with it. I don't live with her but she is happy, so that makes me happy.

June 05, 2018

By Rosalie-daughter

I am a current client of this provider

They need someone to sit with my loved one and talk to him. They keep me informed.

June 05, 2018

By Mayra C

I am a current client of this provider

They have helped her the most by being there for her and talking with her. I would tell a friend that all the people have been nice, sweet, and helpful towards my loved one and I.

June 05, 2018

By Latoya L

I am a current client of this provider

They make life easier through their care and expertise. I have an excellent nurse.

May 16, 2018

By Marty K

I am a current client of this provider

It simplified something that I had to have done, so it made my life easier. I've used them before for many years and I would recommend anybody.

May 16, 2018

By Glen H

I am a current client of this provider

They bathe and dress me. I like the office staff. They're lovely.

May 10, 2018

By Keith M

I am a current client of this provider

They provide me with a lot of help, and this has helped my family and I'm very thankful that I haven't been a burden to my family. They're dependable and well-trained and nice people. We have a great working relationship. I would recommend them to anyone with the same needs as myself.

April 24, 2018

By Patricia E

I am a current client of this provider

They work very hard on scheduling the time I need. When I call, they are very flexible and attentive to what I need. I'm not able to drive right now, and I had a doctor's appointment this morning. They came an hour early so I could get to the doctor on time, and while I was there, they went to the store for me to pick up a few things I needed.

April 19, 2018

By Gwynn B

I am a past client of this provider

They were life savers in the beginning. They did things without me having to ask. My mother needed a lot of assistance after she came out of rehab, and I didn't have the experience. It was essential.

April 16, 2018

By Gregorio Z

I am a current client of this provider

They have sent people, and sometimes they are different people, but they always come and they do the cleaning. I like the services that they have been providing. They have changed my life.

April 02, 2018

By Lawrence E

I am a current client of this provider

They have some good caregivers as well as some that are not so good. Sometimes they do not come on time but come a few minutes late, but other than that, they usually do what I ask to be done.

March 02, 2018

By Ina R

I am a past client of this provider

The professionalism of the people that came into our home was great, they were always on time, were kind, dressed in uniforms, and called if there was any sort of problem. The services were limited, but they did things for my mother that she couldn't do for herself, and they maintained her dignity.

March 02, 2018

By Jan

I am a current client of this provider

The caregivers are professional, kind, and good people. I don't have any complaints. Things are completely easier because the agency comes in and takes a load off. They do everything for my father, and it gives me a tremendous break.

February 21, 2018

By Sheila C_1

I am a current client of this provider

They follow up on things. For example, when I have an issue, they get back to me right away. When there's a problem, they try their best to fix it, and they seem to be genuinely caring people. When the caregiver is there with the client they do what they need to do, and sometimes they communicate with me which is nice.

January 05, 2018

By Anonymous

I am a current client of this provider

They need to provide competent, well trained and mature CNAs. We have gone through several people for either being incompetent, focused elsewhere, or for not being proactive in doing their job. They make meals, and get my loved one out of bed and changed in the morning.

January 05, 2018

By Clarence "Roy" F

I am a current client of this provider

BrightStar Care provides continuity and responsiveness from the caregivers and the office. BrightStar Care has compassionate caretakers that treat him as a person and they provide care that is gentle. They also treat my loved one in a humane manner.

January 05, 2018

By Anonymous

I am a past client of this provider

They wouldn't show up and then I didn't get a call. The caregivers need to show up when they say they're going to.

December 16, 2017

By William M

I am a past client of this provider

BrightStar Care could get some experienced help. BrightStar Care could have shown up and done their job.

December 15, 2017

By Horace C

I am a current client of this provider

I like this lady and everything, but she's always tardy. When I was working someplace, I always was early. I was never late when I was supposed to start. Then when someone sits around and tells you they're bored, what do you think that does to me? BrightStar Care's lady talks like she has all kinds of experience, but she doesn't apply it. I don't mean to offend anyone, but she doesn't seem too concerned about being outstanding. She's a clock watcher when she comes in, and when she's ready to go, she's punctual.

December 02, 2017

By Gordon W

I am a past client of this provider

BrightStar Care was dependable. I wouldn't have been able to take care of my loved one for as long as I did without BrightStar Care.

December 02, 2017

By Anonymous

I am a current client of this provider

I would tell a friend that BrightStar Care is a good company to work with. BrightStar Care has been wonderful! I don't know how I would have gotten by without them.

November 10, 2017

By Joyce W

I am a past client of this provider

BrightStar Care is very professional and caring. BrightStar Care made life easier by making my loved one comfortable in every way they could.

November 10, 2017

By Alice G

I am a past client of this provider

BrightStar Care was very conscientious about making sure we had services whenever we needed it. BrightStar Care was very good at meeting all of our needs during the hurricane.

November 10, 2017

By William M

I am a current client of this provider

The communication with BrightStar Care has been very good and professional. It would be life or death for my dad if he didn't get the care. It makes a big difference.

November 10, 2017

By Gail K

I am a current client of this provider

I would recommend BrightStar Care because of my experience with other companies. BrightStar Care is the most flexible. The services help me in my life by giving freedom to be home.

October 26, 2017

By Paul L_12

I am a past client of this provider

BrightStar Care has caring and competent CNA's. Having BrightStar Care allowed me to feel comfortable and I knew I could leave them with my loved one.

October 10, 2017

By Donald S_7

I am a current client of this provider

I would recommend BrightStar Care because they are consistent in sending the same caregiver so I can get to know her. Having BrightStar Care for my husband is good for me because it allows three hours of free time to do errands and spend time with my grandson.

September 25, 2017

By Alice P_1

I am a current client of this provider

BrightStar Care keeps sending a lot of different people out to help out Alice that won't follow the instructions. They ask Alice to get up and show them what to do. The people that know and help Alice are doing alright, but the new caregivers aren't good.
See all Home Care reviews (74) See fewer reviews

About BrightStar Healthcare Tampa

BrightStar Healthcare Tampa is an in-home care provider serving Tampa, Florida and the surrounding area. BrightStar Healthcare Tampa offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


Request Info

Request Info

BrightStar Healthcare Tampa

  • By submitting this form, you agree to Caring.com's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.