Home Instead Senior Care - Orlando, FL

Offers Home Care

34 Reviews
Call (866) 936-1978
Home Instead Senior Care - Orlando, FL (866) 936-1978

Reviews of Home Instead Senior Care - Orlando, FL

34 Reviews Write a review

Home Care Reviews for Home Instead Senior Care - Orlando, FL

October 27, 2017

By Auntie Carol

I am a current client of this provider

Although they are trying it seems difficult to find a consistent caregiver to come every week. We get different ones each time. They are all good but it means acquainting each new person with our specifics. We had hoped to develope a long term relationship with one or two.

October 25, 2017

By Barkie

I am a current client of this provider

What we received is what we expected to receive. Don't know what else to tell you.

October 17, 2017

By Maribel Garcia

I am a current client of this provider

This is a reliable company with great customer service and a great personnel. The care givers are really prepared and caring people.

September 08, 2017

By Frances

I am a current client of this provider

Fabulous all! Special thanks to Maria in the office!

May 21, 2017

By parcelas21

I am a current client of this provider

Continuous to provide excellent services since day one

May 19, 2017

By beau1009

I am a past client of this provider

The in-home and office staff members are very caring people. They provided me with great support in my time of need. I don't think you can go wrong with Home Instead..

May 18, 2017

By mlshepard

I am a current client of this provider

They have been very helpful and kind to work with me and my schedule. My 90 year old father looks forward to seeing his care taker.

April 20, 2017

By Anonymous077

I am a past client of this provider

I was a client of Home Instead for nearly 2 years. We had continual issues with staffing (turnover of caregivers, uncovered shifts, last minute staffing, poor customer service, etc..) and the management of this company does not seem to have their arms around the issues clients are experiencing. We had to tell the agency not to send numerous caregivers that were inattentive and only interested in being on their phones. I feel badly for people who don't get a chance to monitor what goes on with their loved ones, You cannot assume that, just because an agency is licensed, they are providing adequate care. Attempts to rectify issues through staffing, case management (high turnover and rarely ever saw) and even the owner of the company were unsuccessful. The only reason they have 2 stars from me is that we had a couple of really good caregivers (after much effort on our part) that we were sad to part ways with when we changed agencies.
Provider Response
Hello, Thank you so much for bringing this to my attention. I’m sorry your experience wasn’t what you had hoped for. Our CAREGivers are carefully screened, bonded and go through our exclusive multi-phase training. I am open to discuss your concern at any time. This is an opportunity for me to make improvements in my company. Please feel free to contact me at 407-445.8885 x 595. – Debra Foscolo - Owner

December 14, 2016

By Michelle228527

I am a current client of this provider

Excellent in very aspect from the caregivers, schedulers, financial and management.

December 10, 2016

By Carolyn366848

I am a past client of this provider

Venitta was conscientious in caring for Michael, my husband. She was responsible and trustworthy. We would recommend the services.

December 08, 2016

By Melanie376052

I am a past client of this provider

My 90 plus year old mother loves her caregiver, Pat. After recovering her strength, she does not require Home Instead service, but it is comforting to know the assistance is there for mother when she needs it again.

December 07, 2016

By BetsyinFL

I am a past client of this provider

This is the best agency we've worked with! Georgianna and Kathryn were the nicest, most considerate home health aids. They stuck with us right until the end, and did their best to keep my mother comfortable and happy. I don't know how they find such caring providers, but I would recommend this agency to anyone!

November 29, 2016

By Ernestine455736

I am a past client of this provider

They have very professional and caring staff. They delivered our loved one's last days to be unencumbered by his illness. Thank you.

November 10, 2016

By Susie B

Other

Absolutely the best agency we have ever had. Great updates and feedback from them! Our care assistant is Inga H. She is a jewel! My mom loves her! Her professionalism is what everyone looks for when choosing an agency. Inga's personal care along with concern for her client is amazing! She even sings to my mom while assisting my mom. My mom sings along with Inga! Needless to say my mom love her! Wow! Home Instead that is awesome!! You are the best! !

November 09, 2016

By Madame Christine

I am a current client of this provider

The two women who are companions for my mom, Marcia and Barbara, are fantastic. She really enjoys spending time with both of them.

September 29, 2016

By Douglas Cazey

I am a current client of this provider

The staff was very helpful and the companions seemed to be very interested in my mother’s well-being.

September 27, 2016

By Thomas Cavanagh

I am a current client of this provider

Everyone was very concerned that all needs were met. Lore was wonderful.

June 03, 2016

By Mychelles777

I interviewed this provider

Home Instead is an excellent provider for my elderly Father!

January 16, 2016

By Joanne b.

I am a current client of this provider

The caregiver provided is attentive to my 84 year old mothers needs. She is reliable, friendly, caring and respectful. We are very pleased with their professionalism.

December 16, 2015

By Val D.

I am a current client of this provider

My caregiver, Gail is very caring. Her every thought is for someone else. I call my other caregiver "Mary Sunshine" because she always makes me happy.

March 20, 2015

By Verna5

I am a current client of this provider

We have home help coming in right now from Home Instead, and it has been very good. They clean the house, help her bathe and dress, and fix her meals. We are very satisfied. They are very professional and punctual, and we have nothing but positive experiences.

January 13, 2015

By Lucia2

I am a past client of this provider

We started with Home Instead for my mother's care. We loved everything about them, and they are very good. We were very pleased with them but we wanted a service that would take my mother and her friends to different locations. Their company policy didn't allow them to do that. Their policy was to drive only the clients. What I think is great about them is they try to match the senior to a caregiver with similar interests. I especially liked that aspect. Beside the issue with driving rule, we would have stayed with them.

March 11, 2014

By pitypat

I am a current client of this provider

I have used this group for three years, they first were with both my parents and where great. they supported us through my mothers illness and death. They are still with my father and I know that I could not do this without their support. The care givers have been ready to do any thing ask of them and make sure my father is happy and healthy.

September 05, 2013

By jdrisc8272

I am a current client of this provider

i have been using home instead for my father and have been very impressed with both the caregivers and the office staff. they have been very professional and courteous in all my dealings with them. I would recommend them to anyone who is looking for help with elder care.

June 27, 2013

By Boxer

I interviewed this provider

I called approx 8 companies. they they sounded all about the same, except for this one. I work in healthcare and this is the only company that impressed me. Unfortunately my mother in law passed away before services were put into place. I was impressed enough to make sure to write a review.

July 23, 2012

By Kim5

Other

We use their service because my mom needs some assistance. And she's pleased with the people taking care of her.
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About Home Instead Senior Care - Orlando, FL

homeinstead.com

Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead Senior Care - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.


Photos of Home Instead Senior Care - Orlando, FL


Services and Amenities of Home Instead Senior Care - Orlando, FL

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening

Training

  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Get Costs

Get Costs

Home Instead Senior Care - Orlando, FL

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