
Home Instead Senior Care - Leesburg, FL
Offers Home Care
Reviews of Home Instead Senior Care - Leesburg, FL
Home Care Reviews for Home Instead Senior Care - Leesburg, FL
January 20, 2021
I am a current client of this provider
November 09, 2020
I am a past client of this provider
March 19, 2019
I am a current client of this provider
September 02, 2018
I am a current client of this provider
October 25, 2017
I am a current client of this provider
February 27, 2017
I am a current client of this provider
July 11, 2016
I am a current client of this provider
December 08, 2015
I am a current client of this provider
Provider Response
Greetings Ms. Grassano, Thank you for your kind comments and superior rating of your mother's CAREGivers. Finding the right people is the most challenging part of what we do.
Most importantly, thank you for letting us know of your concern regarding multiple CAREGivers arriving to serve your mother. I am grateful you have given us another chance. I have personally discussed your concern with our General Manager, Quality Assurance Specialist and Staffing Coordinator. Our desire is the same as yours which is to have the same CAREGiver on a consistent basis and if a change has to take place that everyone is notified. I apologize this did not initially happen in your situation. We identified where our process broke down and have strengthened our resolve that customer service must be the cornerstone of our business.
?Thank you again for trusting us with your mother's care.
August 27, 2014
I am a current client of this provider
January 30, 2013
I am a current client of this provider
About Home Instead Senior Care - Leesburg, FL
Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Get CostsServices and Amenities of Home Instead Senior Care - Leesburg, FL
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.
Range of services
- Companion Care
- Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
Training
- Continual Training
Training Areas
- Family Communication
- Transition Issues
- Memory Care Training
- Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured