The care they have provided has helped me to not have to worry about my parents.
The owner is hands-on, and the caregivers he has provided are excellent
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Reviews of Synergy HomeCare of Jacksonville
Home Care Reviews for Synergy HomeCare of Jacksonville
March 01, 2019
I am a current client of this provider
January 03, 2019
I am a past client of this provider
They were dependable.
The management was very professional in the way that they conducted their business. The people in the office were top notch.
December 14, 2018
I am a past client of this provider
They could have had better availability.
December 03, 2018
I am a current client of this provider
The caregivers are attentive, caring, supportive and genuinely concerned with my parents. Robert S. is dedicated to making sure my parents have the care they need. He has been a blessing during these difficult times. Both my parents have dementia.
November 01, 2018
I am a current client of this provider
It's a true blessing. I know that there is somebody watching my parents and caring for them when I can't be there.
They're very caring people. They take care of my mom and dad real well.
September 06, 2018
I am a current client of this provider
They help me do what I need to do, and go where I need to go. I would have them more if I didn't have to pay so much to have them. I do have insurance, but the insurance isn't the best.
I haven't had anybody else to compare them to. They do what I ask them to do.
August 06, 2018
I am a current client of this provider
We have a great caregiver who makes sure she gets what she needs.
The caregiver has gone above and beyond, and she is like part of the family now.
June 25, 2018
I am a current client of this provider
I have someone else to rely on for the care.
They are very professional.
August 21, 2017
I am a past client of this provider
We contracted with this agency to provide 7-day a week care for my mom. This agency and their team was fantastic! I will never forget as long as I live, the loving care they gave my mom. They honored her dignity, treated her with respect and made her time on this earth memorable. From Mr. S, the owner to Ms. T and Ms. S, the aides, we are forever indebted to them. We can't say enough!
December 28, 2016
I am a past client of this provider
These people really and truly cared for my mother as if they were family. You just can't put a price tag on something like that!! I would highly recommend them to anyone who is in need of in home care.
December 11, 2016
I am a current client of this provider
Robert and his team have been a Godsend to me and my parents. They are flexible, caring and patient with our scheduling challenges and have given me the confidence to be able to keep working while knowing I have a backup team at the ready.
August 18, 2016
I am a past client of this provider
Consistent service and attentive assistance.
July 27, 2016
I am a current client of this provider
Mother's companion is a delight. She encourages Mom to do what she can for herself and keeps up with her. She is reliable and very good with Mom. I'm for tuate to have Synergy to help in the care for Mom.
December 07, 2015
I am a current client of this provider
Robert has provided 5 star care for my mother. It is his hands-on approach that makes this possible. The care is seamless and well thought out. He matches caregivers to my mothers personality whenever possible and we never have to worry that she will be without good, kind help. Anyone needing a caregiver cannot go wrong in using Robert's company, Synergy.
December 07, 2015
I am a current client of this provider
The care of your loved one is their priority. Synergy has proven to me to be flexible, reliable and qualified. I do not have to worry if my schedule or my loved ones needs should change. You can be assured that the caregivers are knowledgeable,experienced and trustworthy,I would recommend them to friends and family.
December 09, 2014
I am a past client of this provider
Robert the owner was always available to discuss the specific care needs of our special senior, and most responsive to our particular needs.
November 20, 2014
I am a past client of this provider
Synergy showed the responsibility and care from the first interview. The companion that served us was excellent as was every replacement that was sent if needed. The management and serving personnel were excellent. I would highly recommend this company.
October 16, 2014
I interviewed this provider
I would be remiss by not thanking Synergy of Jacksonville owner Robert and the caregiver Galyan for the wonderful care given and continue to give to my mother. What a wonderful experience we are receiving.
October 09, 2014
I am a past client of this provider
I used Synergy Home Care for my mother when I had to go out of town. Robert asked detailed questions about my mother's needs and he and the caregiver came to our home to meet my mother before services began. My mom was thrilled with her caregiver, Celia, and I will definitely use Synergy Home Care again.
October 02, 2014
I am a past client of this provider
Synergy matched the needs of the Mother to a wonderful care giver. They were always on time and worked with me on any situation that arose during the course of her care even being with her at the hospital to give me relief. They were always available to answer my calls or concerns.
October 01, 2014
I am a current client of this provider
Excellent home health care agency!!!! Extremely professional and pleasant with qualified and experienced healthcare staff. You initially meet with the owner and their nurse for assessment and discussion of what their service offers. Next they schedule for the nurse to completely give a thorough assessment to perfectly match the caregiver. The agency closely monitors the initial meetings of the caregiver and the client to make sure that the care and compatibility is correct. Anything that you need answered or changed is not a problem and the owner, Robert, is extremely hands on to make sure that everything with the care is correct. The agency also reviews your loved ones and will contact you by phone immediately regarding any concerns or questions that customer or client may have. I used a previous agency and the biggest problem that I faced was not being proactive but only reactive. When family members are not near their loved ones, they act as an extension of our family that provides us GREAT PEACE OF MIND.
April 05, 2014
I am a current client of this provider
Synergy is the answer we've been looking for when trying keep our parents together in their own home. It was evident from the first time we spoke to Robert, that he was an individual who cared about finding the right match for our parents. Our Mother's caregiver is kind and compassionate and engages her in a variety of activities that make her so happy which in turn gives us, her children, peace of mind. We highly recommend Synergy as a company you can trust and find comfort in knowing that your loved ones will be well taken care of.
August 24, 2013
I am a past client of this provider
The care and companionship provided by Heidi to my mother during her home rehabilitation was priceless. I was comforted to know that someone was not only taking care of her and assisting her with her daily needs, but also offering kind companionship and someone to enjoy her time with. I would recommend Synergy to everyone!
April 22, 2013
I am a current client of this provider
My dad's caregiver is compassionate, respectful and professional.
April 18, 2013
I am a current client of this provider
Fantastic service! We're very fortunate to have Synergy HomeCare services taking care of our family.
April 17, 2013
I am a current client of this provider
I have been very impressed with the follow-up and customer service of Synergy home Care. The staff have been very helpful and supportive of my mother's needs, along with being very patient with my questions/concerns.
They go out of their way to make sure that they match a caregiver with my mother's needs. This reassures me as a child to know that someone is there to care for my mother like I would.
September 10, 2012
I am a past client of this provider
I give this company and the caregiver more than 5 stars. After the initial home visit, we were matched perfectly with the caregiver, Peggy. She was the most caring & compassionate person that ended up being like family. If I trusted my mother's life with this company and especially this person, that deserves 1,000 stars.
September 04, 2012
I am a current client of this provider
Robert and his team are extremely personable an thorough. Synergy provides services to three members of my family and has never missed an appointment or been late on a pick up time. They are great communicators and are able to keep track of multiple schedules. Most important is that it is obvious that they care greatly about my father and uncle. They provide a highly personal level of service and I would highly recommend them to anyone needing a home health care company in the Jacksonville Metro area.
September 03, 2012
I am a current client of this provider
Sandra F. spends 3 hours a week with my elderly father providing companionship and helping him as needed with snacks and the bathroom. He absolutely adores her! She arrives promptly with a smile and pleasant attitude. She watches movies of his choice even if she has watched them with him before. She shows interest in the things he wants to talk about and shares information about her life as well. She does a superb job!
August 22, 2012
I am a past client of this provider
Synergy HomeCare (Owner Robert and Caregiver Altamese) were a special blessing to our family during the months leading up to my Mother's passing from Dementia. They provided excellent care for her and supported us through this difficult time. The service they provided was exceptional as they were always on time, had a caring attitude, and provided creative ideas and suggestions for her care and comfort. Synergy truly stands out as evidenced by their knowledge, attention to detail, follow-ups and caring! I would recommend them without hesitation!
August 21, 2012
I am a past client of this provider
Very knowledgeable resource. Offered solutions but did not push services. Home health workers extremely knowledgeable, kind and proactive with needs. my father has alzheimers and mother has been caregiver. She was worn out and used services to relieve mother's stress level. Wheno she needed assistance on an unscheduled service day, Director came and took them to the doctor. Checked in regularly with me and provided understanding of what home health aide was observing and actions to take. Based on mom's confidence with the help, went from twice weekly to 7 days a week. Synergy was able to accomodate immediately. They were there when we needed them. They are truly a highly professional team that cares about your family and doing their best to help.
May 29, 2012
I am a current client of this provider
I really enjoyed an in-home interview with this company and the following week, with the caregiver. Very personable.
January 26, 2012
I am a current client of this provider
I was deeply appreciative of the genuine concern to accommodate our needs that was demonstrated by Synergy Home Care. It truly gave me a peace of mind knowing that my loved one felt secure and protected in the professional relationship. Overall, the service provided by SHC exceeded our expectations. They have an ongoing and repeat client with our family. My sincerest thanks to the staff at SHC.
January 25, 2012
I am a current client of this provider
I have many clients that are homehealth care companies, but the leval of attention that Synergy HomeCare. I AM A HUGH FAN!!!
January 23, 2012
I am a current client of this provider
I have been very pleased with the service received from Synergy. The care workers have become my right hand and are a real blessing for my mom. I would dearly recommend their service to others.
January 19, 2012
I am a current client of this provider
I am really impressed with the services of Synergy Home Care. They have proved to be an excellent company who is always there for their clients. Not to mention, they offer really high quality care at affordable rates, which was my concern in this economy. The at-home nurses are very professional, compassionate, and attentive to my family member. I won't hesitate to recommend them to any friends or colleagues who may need services for their family. Thanks so much!
About Synergy HomeCare of Jacksonville
Caring for an aging parent or family member can be exhausting, difficult and lonely work - but you are not alone. Thousands of families seek quality senior care every year and find comfort and relief with Synergy HomeCare. We are an affordable, compassionate home care choice for family caregivers who want to keep their family members at home rather than choosing a nursing home or assisted living facility. Our attentive, dependable caregivers can offer emotional care and quality of life to your loved ones and much needed respite care for you.
We offer customized in-home care for seniors and other people limited by Alzheimer's disease or dementia, patients recovering from surgery - even new mothers. Our team specializes in providing a friendly, helping hand around the house, from basic housekeeping and companionship to personal or memory care services. Finding the right help for someone you care for can be a difficult decision. Our experienced and friendly staff can help you understand your home care options, compare the costs - and get you help fast.
What can we do for you and your aging family member? Please take a look at this list of core home care services our in-home caregivers can provide for you or your family. At Synergy HomeCare, our mission is to improve the quality of life and promote independence for your aging or disabled family member.
If a service required to meet the needs of you and your family appears to be missing from this list, please talk with us so that we can answer any questions you have and help you make the right decision for your senior parent or disabled family member.
Companionship Services - Our home care companions can create a better quality of life for your elderly parent by providing companionship and emotional care. With the friendly support and assistance from their Synergy HomeCare caregiver, your aging parent can maintain a high level of independence in their own home and throughout all of their regular activities. This can include:
- Friendly and Supportive Conversation
- Medication Reminders and Safety
- Standby Assistance With Morning and Evening Routines
- Plan and Encourage Social Activities
- Incidental Transportation
- Schedule Planning and Assistance
- Encourage Light Exercise
- Encourage Active Thinking
- Assist With Menu Planning
- Assist With and Motivate Meal Preparation
- Assistance With Light Gardening
- Organize and Stay Connected
- Alzheimer's and Dementia Care (Memory Care)
Personal Care Services - These are some of the most important home care tasks our caregivers perform. Our caregivers do so with the utmost confidentiality and sensitivity. This can include:
- Transfer Assistance
- Bathing and Showering Assistance
- Personal Hygiene Assistance
- Help with Restroom Use
- Assistance With Dressing
- Personal Appearance Care
- Mealtime Feeding Assistance
Homemaking Services - These services are usually provided in conjunction with companionship or personal care core services, allowing your loved ones to enjoy the beautiful home they've lived in for years without the stress of keeping it up every day. Cleaning and maintaining personal space helps maintain a sense of independence and pride --not to mention the fact that a clean home is a safe and healthy home. This includes:
- Errand Services
- Light Housekeeping
- Complete Meal Preparation
- Kitchen Cleaning and Organization
- Bathroom Cleaning and Organization
- Laundry and Ironing
- Change Linens
Caregiver Information
Caregiver Skills Include:
Ethics, Validation Therapy, Patient Transfers, Stress Management, Grief Issues, Family Communication, Transition Issues, Communicating with Dementia Patients
Caregivers employed, bonded and insured: Yes RN on staff: Yes Caregivers available 24 hours a day: Yes Available to assisted living facility: Yes
Services and Amenities of Synergy HomeCare of Jacksonville
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- Range Of Services Extra: Homemaking, Transportation (Limited), Respite
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
- Training Areas Extra: Fist Aid, C.P.R, End Of Life Care And Hospice Support
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Electronic Funds Transfer, E Check Or Automatic Checking Draft
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Florida License
- State Licenses: Nationally Accredited through Community Health Accreditation Program (CHAP )
