Home Instead Senior Care - Dover, DE

Offers Home Care

62 Reviews
Call (866) 936-1978
Home Instead Senior Care - Dover, DE (866) 936-1978
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Reviews of Home Instead Senior Care - Dover, DE

62 Reviews Write a review

Home Care Reviews for Home Instead Senior Care - Dover, DE

June 27, 2018

By Anonymous

I am a current client of this provider

They don't help me clean. I like that they are able to do my laundry, but I would like for them to help me clean a little more.

June 27, 2018

By Delores S

I am a past client of this provider

They should have been allowed to do what we wanted them to do. When they vacuumed they weren't allowed to move things and they weren't allowed to move things themselves when they dusted. I had to move it all myself. They can't do what they want them to do. They're not allowed to.

June 27, 2018

By Lea C

I am a current client of this provider

When I come home the caregivers do a great job with her. They help with making her bed and picking up her clothes. I like that they really try to match my mom up with great caregivers.

June 21, 2018

By Linda P_8

I am a current client of this provider

The people that I like are Nancy and Debby because they do more than anybody else. They do what my mom is asking them to do and they are busy doing that. They do meals, clean for my mom, and give good care to her. I would tell a friend that they have to make sure they are finding the right person, not someone that will sit there.

June 15, 2018

By Anonymous

I am a current client of this provider

Since I had an injury, there's many things I can't do, like light house cleaning. They do things I can no longer do and get work done. I am glad that they are so pleasant. There's a difference between the office and the people who come in. The caregivers are great. The office could improve in communication.

June 14, 2018

By Dulcey G

I am a current client of this provider

It has taken a lot of pressure off of me because he can be rather difficult to deal with at times. The caregiver does take care of him. She helps with trying to watch the things that he needs.

June 14, 2018

By Robert "Bob" H

I am a current client of this provider

They help around the house. They have great people working for them.

June 13, 2018

By Darlene B

I am a current client of this provider

One of the aides is excellent. The office just is so confused. They are so messed up in the office.

May 29, 2018

By Eric C

I am a past client of this provider

She didn't talk back to me and helped me get to where I wanted to go on time. They did what I asked them to.

May 29, 2018

By Clarence "Ed" B_1

I am a current client of this provider

They are very dependable. In all the years that we have been with them, we have never had any big problems.

May 29, 2018

By Patricia M

I am a current client of this provider

Before Home Instead was here, I had to do everything for my daughter, and now I can get out of the house and do some shopping. They are always here on time, they tell me that they are going to be here, and they are.

May 29, 2018

By Donna O

I am a current client of this provider

They provide compassion and help me with my everyday things that I have to do. The workers are very nice.

May 24, 2018

By Ruby H

I am a current client of this provider

They give us what we need. The caregiver bathes my husband and I cannot do it. They are too expensive. We cannot afford it.

May 24, 2018

By Fred & Genevieve M

I am a current client of this provider

The caregivers have helped with the housekeeping. I would tell a friend that Home Instead is very good and they're cooperative.

May 23, 2018

By Sandra " Sandy" P

I am a current client of this provider

Everything they do makes my life easier. If I need to go to the store, they go out of their way to take me. If I cannot go, then they go for me. I can trust them with my food stamp card or my money. I trust them, have no worries. I would tell a friend that the company could not get any better because of my experience with them.

May 17, 2018

By Anonymous

I am a current client of this provider

They wouldn't show up when they said that they would. The office and caregiver seemed to have terrible communication. They should have people show up when they are supposed to and let me know when they aren't going to show.

May 17, 2018

By Norman F

I am a current client of this provider

Because of the one gentleman, he is very professional and a good talker and good with my husband. The caregiver is excellent. The office staff is hard to reach and I have had trouble getting someone out. They might cancel.

May 14, 2018

By Beatrice L

I am a current client of this provider

They wash my back in the bath because I can't do it, and they really help with washing the legs too. They've really helped me with going to the grocery store and cleaning.

April 27, 2018

By Pat R

I am a current client of this provider

I can leave my loved one in their hands and not worry. They take really good care of her, and I am appreciative of them. They have taken so much stress off of me.

April 25, 2018

By Joseph "Joe" M

I am a current client of this provider

I like the services because it allows me to stay home. I don't have to worry about as many things with them helping me.

April 25, 2018

By Crystal C

I am a current client of this provider

They should make sure that he has available person to provide the care he needs. They should provide consistent caregivers.

April 23, 2018

By Dianne M_3

I am a past client of this provider

There are some of the people who are more outgoing than others and really get into the job and try to relate to the person they are attending to. They were just there for me. It was assuring that someone would be there if anything happened.

April 23, 2018

By Phyllis B

I am a current client of this provider

I have recommended them to others. They come to my home and are trustworthy because I have to go to work. She would be in a nursing home without them. They are here for my mom to make sure she doesn't fall and they are her companion.

April 19, 2018

By Louise L

I am a current client of this provider

I would recommend Home Instead Senior Care because they will do things the way that I want them to. Home Instead Senior Care washes me in the way that I can no longer wash myself.

April 13, 2018

By Anna G_5

I am a current client of this provider

My caregiver is sensitive and makes me feel comfortable while getting a bath, helping me get dressed, and putting on lotion. I am a widow, I have MS, and I live alone, with no family near by. If I didn't have Home Instead it would be really hard for me. The main thing I need is to have my meals prepared for me.

April 13, 2018

By Doris H_8

I am a current client of this provider

The lady that comes goes to the store and mops around the fridge. She cleans the bathroom and changes the bed. I have a problem with the Wednesday caregiver. I ask her to change the linens, but she refuses to unless they're soiled. She doesn't clean the bathroom, either.

March 27, 2018

By Roberta O

I am a current client of this provider

Their people are compassionate, and they do the best that they can to work with your schedule. They give my wife and I a break from caring for my mother.

March 20, 2018

By Lissa F

I am a current client of this provider

There is someone that comes six days a week, works really well with him, and knows how to handle his attitude. They've helped him out with his daily living, which has helped me so that I don't have to bring my kids out there and do the care myself.

March 20, 2018

By Gwendolyn C

I am a current client of this provider

They're pleasant and very nice people. The workers I've had always do what I ask them to and they do a very fine job.

March 16, 2018

By Dianne R. S

I am a current client of this provider

They could improve their communication and they need more hands-on help. The caregiver calls out a lot and the care is inconsistent. It's good when it's here, but they aren't consistent and it makes it makes it worse when they aren't here.

March 16, 2018

By Mildred Z

I am a current client of this provider

Home Instead Senior Care is good, they provide me with what I need. Everything Home Instead Senior Care does makes life easier for me.

March 12, 2018

By Dorene C

I am a current client of this provider

Home Instead Senior Care has given me some issues regarding scheduling problems. There has been a lack of communication with the scheduler. There is inappropriate behavior or lack of behavior with the employees. The caregivers do not have problems. Home Instead Senior Care helped by taking a lot of stressful and physical tasks off of my hands. They relieve my load of care.

March 12, 2018

By Anna E

I am a current client of this provider

Home Instead needs to improve their scheduling process. I am able to go to work because of the care.

March 05, 2018

By CNDBL

I am a current client of this provider

I appreciate Home Instead coming to the home instead of putting my mom in a home.

February 14, 2018

By Sylvia W

I am a current client of this provider

They are very nice and courteous to me. They do the little things around the house for me that I can't do.

February 14, 2018

By Bonnita P

I am a current client of this provider

They're excellent people, easy to get along with, and they provide good care. The daily care helps a lot to get me through my days.

February 14, 2018

By Hugh P

I am a current client of this provider

I have a very good caregiver who works very well and is very compassionate and caring. The caregiver comes in and she's gotten to know us and knows what we expect at the time she comes. She comes in and independently does what I need her to do.

February 14, 2018

By Catherine P

I am a past client of this provider

The caregivers that I had were nasty to me. I had one aide that scrubbed me like I was a piece of sandpaper. The other aide that I liked got in trouble because they picked me up before she was supposed to get me for that day. With one aide, it was excellent, but the way that they fired my aide was unacceptable. It was not fair that they fired her.

February 14, 2018

By Ruth C

I am a current client of this provider

I keep the same girls. I don't get a different girl every time. We get to know each other. They are companions to me and help me cook.

February 12, 2018

By Anne M

I am a past client of this provider

Home Instead Senior Care was very accommodating if we needed help on short notice. I can't leave my husband alone, so knowing that someone was here to supervise him was comforting.

December 18, 2017

By Anonymous

I am a current client of this provider

Home Instead has communication problems. The services from Home Instead have made life easier by helping out with some chores around the house so that there is less for me to do.

December 12, 2017

By Cheryl A

I am a current client of this provider

I would tell a friend that Home Instead Senior Care has quality, dependable employees. The services have helped most with helping the client reach her goals of being able to walk and be independent.

December 12, 2017

By Esther F

I am a current client of this provider

I enjoy my help from Home Instead, they let me do things that I can on my own. Home Instead has had great help for me.

December 12, 2017

By Anthony W

I am a current client of this provider

From my experience, all of the caregivers from Home Instead were really nice. I am very pleased with Home Instead. They are dependable and they are very helpful to me. I do not need to tell them what to do.

December 12, 2017

By Bernadette H

I am a current client of this provider

Home Instead Senior Care provides very good service. Home Instead Senior Care does a good job. If I need something, all I need to do is call them.

November 22, 2017

By Mary M

I am a current client of this provider

Home Instead has been able to make each service that I request. I appreciate that I am able to get the service that I need from Home Instead.

November 22, 2017

By Bessie D. J

I am a current client of this provider

I've been with Home Instead for a long time and I haven't had any problems with them. Home Instead helps me do my work and helps drive me to the places I need to go.

November 22, 2017

By Jimmie H

I am a current client of this provider

Home Instead has wonderful transportation that they provide. Home Instead does not come into my home, but they do provide good transportation for me.

November 22, 2017

By Barbara H

I am a current client of this provider

Home Instead's caregivers are very good and I have really had no problems with them. The most helpful aspect of my services is the companionship that my caregivers provide for me.

October 27, 2017

By Sandra B_10

I am a current client of this provider

Home Instead caregivers are thorough and ready to go above and beyond. I can put my trust in Home Instead. Home Instead's caregivers make sure my mother-in-law eats her meals and has help in the restroom when she needs it. They help her do the things that she wants to do but has trouble doing herself.

October 26, 2017

By Cynthia F_1

I am a current client of this provider

The people that I have now everything seems to be pretty good. I like the service, they seem to do pretty good.

October 26, 2017

By Celentia "Linnie" C_1

I am a current client of this provider

Some of the people are easy to get along with, but others aren't. Everything depends on the caregiver that you get. I have had Home Instead for a while, and the people that I have now are doing fine.

October 26, 2017

By Marie W_6

I am a current client of this provider

I have already referred Home Instead to people. When I go out, people ask me about Home Instead and I give them their number. I just had my leg amputated and Home Instead has been very patient and understanding. The caregivers come twice a day. I am happy with them.

October 26, 2017

By James G_7

I am a current client of this provider

Home Instead Senior Care is good but they are not perfect. The caregivers from Home Instead Senior Care helps with the meals and light cleaning.
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About Home Instead Senior Care - Dover, DE

homeinstead.com

Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead Senior Care - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.


Photos of Home Instead Senior Care - Dover, DE


Services and Amenities of Home Instead Senior Care - Dover, DE

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening

Training

  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

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Home Instead Senior Care - Dover, DE

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