Home Instead Senior Care - Tolland, CT

Offers Home Care

24 Reviews
Call (866) 936-1978
Home Instead Senior Care - Tolland, CT (866) 936-1978

Reviews of Home Instead Senior Care - Tolland, CT

24 Reviews Write a review

Home Care Reviews for Home Instead Senior Care - Tolland, CT

February 21, 2020

By ChazC

I am a current client of this provider

I was looking for some morning care for my 102 year old mother-in-law. Home Instead was the best decision I could have ever made. The staff and the care givers are first rate, and they treated her with great respect. A wonderful experience.

September 24, 2019

By Hillyndale

I am a past client of this provider

We have used this service and found it to be excellent. The caregivers and office staff are professionals would work closely with each clients needs.

April 03, 2019

By Dr. M.

I am a past client of this provider

We've used Home Instead providers for my now-92-yr-old mom for a number of years, initially for a few hours daily and, most recently, for 24-hr care. The staff at the office has always been extremely accommodating to special requests, as well as finding substitute providers, even at the last minute, if the scheduled provider cannot be there. I've met all of the providers over the years, and they have been outstanding in terms of the direct services they are allowed to provide. The downside is that, probably for legal reasons, there are tasks they are not allowed to provide, such as administer medication. Because my mom needed 24-hr-care, coupled with the high cost of Home Instead, we recently moved her into a nursing home, which is less costly, and where nurses are allowed to administer medication. Were it not for cost and task-limitations, I would gladly have kept mom in her apartment with providers from Home Instead. Despite the limitations, I enthusiastically give Home Instead my highest recommendation, and would not hesitate to use them when fewer hours are needed and when medication can be self-administered.

September 23, 2018

By Receiver of Home Care help

I am a current client of this provider

Home Instead has made such a difference in my father's life. His home help visitor comes twice a week for a couple of hours in the afternoon, and even this relatively small amount of time makes all the difference. My father (83 years old) feels comfortable with the woman who helps him and looks forward to her visits. She helps with cleaning and grocery shopping, but perhaps even more important, she is a cheerful and kind companion. She is reliable and punctual. Home Instead has also been great about communicating with me, always answering emails promptly. I would definitely recommend Home Instead for older adults who need some support to keep living independently at home.

January 17, 2018

By JCC

I am a current client of this provider

Professional staff and very helpful

October 04, 2017

By oldlady95

I am a current client of this provider

Home Instead saved my life and my income. I asked them to come in because I gave up driving and my cousin told me how Home Instead helped him with his wife. I gave them a call and when they arrived, there was a letter on my table that I thought was junk. The person made a few phone calls and found out that my social security was about to be sent to a different account and that my address had been changed. Another time, they arrived to find me feeling under the weather. The Care Coordinator took me to the hospital and stayed with me until I was seen and taken care of. 7 hours ! I would be lost without my Home Instead people. I am thankful for them every day.

September 26, 2017

By carjor4730

Other

Home Instead Senior Care provided 24/7 care for my Father, because of the kind and compassionate caregivers he was able to stay in his own home until the very end. The Administrative staff were amazing and were available 24 hours a day for any issue that arose. Can't say enough good things about them.

September 21, 2017

By Wilbur2013

I am a current client of this provider

I was referred to Home Instead by a friend. I placed a call and received an immediate response. The companions assigned to my Dad have been wonderful and compassionate. We all have specific personalities we respond too best and Home Instead listened to our needs. The entire staff are professional, respectful and responsive. I sincerely recommend their services.

May 01, 2017

By S. Peng

Other

Professional, responsible and caring caregivers (all of the caregivers assigned to my mother over the past two and a half years have been fantastic, Mom's current caregiver is wonderful); Easy and friendly communication with staffing department and with Jane D.

February 23, 2017

By Selina Moriarty

I am a past client of this provider

From the beginning all staff members have been caring and understanding. When the need came to increase the shifts from rise and tuck to an afternoon shift as well was told we will work on it right away. When we then needed to have 24 hour care due to injury to my father was told not a problem will work on this right away. All staff that came into the home are caring and made sure my mother was well cared for. From the beginning I have been impressed by all from the office staff to the Home Health aides that came into the home and have spoken highly to others looking for home care of a loved one. Selina Moriarty

December 30, 2015

By Reviewer33

I am a past client of this provider

Home Instead made my father's last days so enjoyable and peaceful. I live out of state and it gave me great comfort to know that dad was in such great hands.

March 20, 2015

By Karen O. Wyatt

I am a friend or relative of a resident

The Tolland Home Instead Senior Care is excellent in every way. Their caregivers and office staff are very caring, friendly and helpful. I would highly recommend them. Thank you!

February 27, 2015

By Sally Femino

I am a friend or relative of a resident

The people from this office, from caregivers through office staff, provided excellent, professional compassionate care from day one until and after my father’s passing. I would recommend them without a moment’s hesitation.

January 29, 2015

By Julia12

I am a past client of this provider

The service provided was excellent. Penney came punctually everyday (6 days/wk) and worked very hard. She is a very positive and friendly person, accepted all kinds of jobs with a smile and set to immediately. She took to an unusual family and setting, regarding it as a "learning experience."

November 28, 2014

By Lena7

I am a current client of this provider

Very good. Always came through for me when I needed transportation. Thanks!

October 30, 2013

By Linda78275350

I am a past client of this provider

Everyone was outstanding. The consistency of the care providers was wonderful. They were all very good, caring and compassionate. The staffing coordinator had complete coverage for my mother.
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About Home Instead Senior Care - Tolland, CT

homeinstead.com

Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.


Photos of Home Instead Senior Care - Tolland, CT


Services and Amenities of Home Instead Senior Care - Tolland, CT

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening

Training

  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

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Home Instead Senior Care - Tolland, CT

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