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Assisted Living Services Inc Meriden, CT

74 S Broad Street, Meriden, CT 06450

(800) 558-0653 (Call a Family Advisor)

4.67

(189 reviews)

Offers Home Care

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Reviews of Assisted Living Services Inc in Meriden, Connecticut

4.67

(189 reviews)

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Mr. S_8

    5

    February 22, 2024

    I am a current client of this provider

    I like the quality of the caregivers they provided. They have been excellent, and we have had them for years now.

    Craig E_1

    5

    February 14, 2024

    I am a current client of this provider

    They have helped the most with allowing her to function. I would recommend them because they have great communication as they seem to care about my mother's situation but how the caregiver is doing.

    Margaret B_31

    5

    February 9, 2024

    I am a current client of this provider

    He couldn't live at home without the services. They are good communicators and I have a caregiver who was well-placed for our family.

    Hilda M_2

    5

    February 8, 2024

    I am a current client of this provider

    I find them to be very reliable and dependable. It makes my life so much easier, I don't even have to think about it. They follow up, they are consistent, and they work hard to get us a replacement if she can't be there.

    Brad S_4

    4

    February 7, 2024

    I am a current client of this provider

    My experience has been positive because they communicate with me pretty well. There are a few minor corrections that need to be made. A little bit from the caregivers and office staff.

    David M_49

    5

    January 24, 2024

    I am a current client of this provider

    They help the most by freeing me up to do my life while they take care of my mom. They send good quality people, and they are easy to deal with.

    Anonymous_1705413914

    4

    January 16, 2024

    I am a current client of this provider

    They explained what the person would do when she came and how often she could come. They could have more communication with me.

    Joan C_27

    5

    January 9, 2024

    I am a current client of this provider

    The provider has helped by keeping her engaged and helping her with exercises with her legs. They provide excellent care, and they have excellent staff.

    Kathryn B_2

    5

    December 22, 2023

    I am a current client of this provider

    I live alone and this has been great. They are a very well-run company, and they are very responsive.

    Charles Z_2

    5

    December 20, 2023

    I am a current client of this provider

    Someone being there takes the stress off our family. I like their professionalism.

    Kathleen W

    5

    December 14, 2023

    I am a current client of this provider

    The gave me a good aid and they call and ask how it's going. I appreciate that someone cares. I love my aide, I have a girl and she's invaluable.

    Kim C_18

    5

    December 7, 2023

    I am a current client of this provider

    It has made my life a lot easier. I know that there is someone watching my mom. If they need anything they will just call me. I like that they are friendly. I like their services. They are easy to contact and straight forward.

    Patrica J

    5

    November 28, 2023

    I am a current client of this provider

    They will sometimes help me with cooking. I like that they provide the services that I really need.

    Linda L_36

    4

    November 22, 2023

    I am a current client of this provider

    She helps me bring the food from shopping. I cannot go and ability workers to bring me to the doctor and stuff like that. They are pretty good. The one I had was wonderful and was like family. They are good people in this company.

    Carl A_6

    5

    November 22, 2023

    I am a current client of this provider

    They are taken care of my mom in a way that I can't. I like that every caregiver they have chosen take care of my mother excellent. They have to be patient to deal with my mother and that's not an easy job.

    Rhonda C_11

    5

    November 16, 2023

    I am a current client of this provider

    They've helped by establishing some to come with my husband twice a week and giving me opportunities to do what I need. It's the only agency I've ever used, the representative was very reassuring with the background of the company and the training of the employees dealing with Alzheimer's.

    Pat A_5

    4

    November 9, 2023

    I am a current client of this provider

    It's been helpful for my sister, who lives within proximity of my dad. My dad, however, isn't on board with someone being in his home. I would recommend them because they've been very communicative with us and Tom Daley really heard our needs. He was ready to address them and provide a good caregiver.

    Carol E_16

    5

    October 27, 2023

    I am a current client of this provider

    As the wife of someone who has had a stroke ten years ago, it still is stressful, but they help me with him a lot. They are able to get through to my husband more than I can. I would recommend them because they are very good, and our caregiver is fantastic.

    Andrew G_2

    5

    October 26, 2023

    I am a current client of this provider

    They make meals. I would recommend them because the people who come are very lovely.

    Danielle R_2

    5

    October 23, 2023

    I am a current client of this provider

    It has been good to have someone there to take the pressure off of us. They are very responsive.

    Brenda k

    5

    October 18, 2023

    I am a current client of this provider

    They have helped the most by keeping me abreast of everything, like if Hannah needs time off, they give me a big warning, so I can take time off from work. They are considerate. I would recommend them because their aides become like family, they are caring and try to help you. It's a nice place to deal with.

    Mike M_23

    5

    October 16, 2023

    I am a current client of this provider

    The caregivers help my father with everything. They cook for him and feed him. I like the caregivers that they have sent my father.

    Celia C_3

    5

    October 16, 2023

    I am a current client of this provider

    They have helped her the most with providing me with the best live in caregiver. I would recommend them because they people are friendly, and they always have someone to take care of my mom when the regulars are not there.

    Donna M_34

    5

    October 10, 2023

    I am a current client of this provider

    The caregivers help her with daily activities. They have been good at communicating and addressed my concerns.

    Alex L_1

    5

    September 27, 2023

    I am a current client of this provider

    They always check in on us to make sure everything goes smoothly. They are always on time with everything.

    Georgia A

    5

    September 27, 2023

    I am a current client of this provider

    They have found a very connected and appropriate companion for her. They are responsive to my concerns.

    Lucienne P

    5

    September 26, 2023

    I am a current client of this provider

    I was taking care of my mother previously, and I can sleep better at night knowing she has great care. The aide I have now has been a godsend. She is experienced and well-trained.

    Mark R_15

    5

    September 25, 2023

    I am a current client of this provider

    It has been extremely good. We have had two aides and both doing a very good job. The communication, the outreach to check in on how the support is going, and the compassionate nature of the aide, they are doing a really good job.

    Tania O

    4

    September 15, 2023

    I am a current client of this provider

    Especially when people can't make it they don't usually find replacements either which would help. They can have more reliable caregivers.

    Staci M

    5

    September 11, 2023

    I am a current client of this provider

    They have supplied an amazing aid that we love, and their communication is great. They communicated with me from the beginning, even before she got an aide.

    Anonymous_7587

    3

    August 30, 2023

    I am a current client of this provider

    She did not accept the caregivers. My mother is not happy with anyone that comes to care for her. They need to have more available staff.

    Barbara N_16

    5

    August 28, 2023

    I am a current client of this provider

    The personal care that is sent to my mom is great. They have flexibility. We are so happy with quality of service.

    Lori B_9

    5

    August 24, 2023

    I am a current client of this provider

    They do everything well, she treats her like her own mother. The caregiver that we have.

    Bob W_23

    5

    August 24, 2023

    I am a current client of this provider

    They help her by giving her flexibility and freedom to do what she can. I would recommend them because they are responsive to my questions. They return my calls when I need things.

    jane M

    5

    August 16, 2023

    I am a current client of this provider

    They help us around the house. I couldn't do anything without the aides. I like that they take care of my needs.

    Karen E_9

    5

    August 10, 2023

    I am a current client of this provider

    The care that she's getting now is much better than the agencies. My mother had three agencies in the last two years and yours is the best as far as the office and planning and everything goes.

    Karen L_39

    4

    July 31, 2023

    I am a current client of this provider

    Some of them don't drive and that's difficult. But my mom has two good aides right now. I know they are there and it's a relief. They need to improve their communication. The only issue is that they don't have a backup.

    Anonymous_5191

    5

    July 27, 2023

    I am a current client of this provider

    The full-time caregiver keeps the running of the household very smooth. My mother would not be here today if she did not have the services. I like that our permanent caregiver is outstanding, caring, and compassionate.

    Norma M_16

    5

    July 12, 2023

    I am a current client of this provider

    The caregiver has been so nice to me and haven't had any issues. I recommend them because the caregivers are awesome with me.

    Helen T_3

    5

    July 12, 2023

    I am a current client of this provider

    My experience has been positive because they cooperate with me. I like Assisted Living Services, Inc. because they are very cooperative.

    Pat F_7

    5

    June 28, 2023

    I am a current client of this provider

    The caregivers were all very conscientious. They were very helpful when somebody needed to take a week off, they got somebody lined up.

    Bridget G_1

    4

    June 27, 2023

    I am a current client of this provider

    They provide care for my mother. They can improve communication.

    Migdalia G

    4

    June 23, 2023

    I am a current client of this provider

    It would be nice if they had people that spoke Spanish. I like that they are always checking in to see how the person is working.

    John S_103

    5

    June 8, 2023

    I am a current client of this provider

    They have been accommodating. They have been the best agency that I have used.

    Diana R

    4

    May 25, 2023

    I am a current client of this provider

    I wish they had a car so I could get out of the house. I like my lunch and the shower they help me with.

    Chris L_9

    5

    May 24, 2023

    I am a current client of this provider

    Both aids have been very good. We love Daniella, she was a 10/10, and Sadie has been great as well. I would be very highly likely to recommend them.

    Amy L_11

    4

    May 18, 2023

    I am a current client of this provider

    It's positive because the caregiver is there and interact with her. The agency is good, but they don't call when people can't come in.

    Rick G_3

    4

    May 8, 2023

    I am a current client of this provider

    The services are critical for his daily life. I would like to see them improve the cost and communication with the company rather than the caregiver on items of concern.

    JEANNINE G

    4

    April 27, 2023

    I am a current client of this provider

    The caregivers help with my laundry. They do my grocery shopping. They could improve their communication.

    Bill C_20

    5

    April 22, 2023

    I am a current client of this provider

    They have helped the most with the reliability. I like that everything runs smoothly.

    Carmen P_7

    5

    April 18, 2023

    I am a current client of this provider

    It allows me to get out of the house. Having the caregiver here watching my wife, allows me to not always be home. They give her lunch and help around the house. It frees me up from having to worry about that all the time. I like that they're easy to deal with. They're always getting back to me. They have their stuff in order, very responsive to our needs, and I've always been happy with that.

    Marissa M

    4

    April 12, 2023

    I am a current client of this provider

    Assisted Living Services has made my experience positive by giving me peace of mind. I would recommend Assisted Living Services more if they had more caregivers available.

    Patty R_3

    5

    March 27, 2023

    I am a current client of this provider

    The services have been impactful because we know my loved one is safe and his needs are met. I like Assisted Living Services, Inc. because we can transition the services over to medicaid.

    Brandy M

    5

    March 21, 2023

    I am a current client of this provider

    I wouldn't be able to go to work without their services. I like the care coordinator we're working with.

    Alaina B

    5

    March 13, 2023

    I am a current client of this provider

    It gives us a lot of flexibility and freedom that I wouldn't normally have since I live far away. They are super helpful. I can call whenever I have any problems. They are a family business.

    Anonymous_6089

    5

    March 13, 2023

    I am a current client of this provider

    They are quick to communicate any barriers with staffing. They go above and beyond. I can work. They are reliable and have good communication.

    Theresa M_11

    5

    March 8, 2023

    I am a current client of this provider

    My experience is better than what I used to have. They are very good. She does everything and cleans the house. The services are good. I like that the lady is good. I would tell my friends to try them and that they are good.

    James C_38

    5

    February 8, 2023

    I am a current client of this provider

    Well, the services have made my life much much easier. The services have been very good. I think they are great. I have had other services, and they do not compare to Assisted Living.

    Pamela B_4

    4

    February 8, 2023

    I am a current client of this provider

    I feel like they do well in cleaning up the home. I would like it if they would improve by rescheduling better.

    Demetrice L

    4

    January 27, 2023

    I am a current client of this provider

    I can work because they come. They need to match people with the clients a little better.

    Pricilla B

    5

    January 27, 2023

    I am a current client of this provider

    It has raised everything by 100% knowing my brother is being taken care of by someone he likes. I like the contact and that they are honest. I like that I can always reach them. They check with how I am doing. They find someone that is suited for my brother.

    Patricia S_32

    5

    January 19, 2023

    I am a current client of this provider

    Patricia would have to go to a nursing home without the services. I like that this agency is very responsive.

    Susan G_27

    5

    December 30, 2022

    I am a current client of this provider

    They have allowed us to have our aide of choice and let us set the hours with her. I like that they work with us to find the correct aide for our loved one.

    Lynelle A

    5

    December 28, 2022

    I am a current client of this provider

    They have found care during the Christmas week, which was very helpful. They have been very responsive, and they selected a good caregiver for my mother.

    Christina A

    5

    November 30, 2022

    I am a current client of this provider

    They have improved her quality of life. I like that they are flexible.

    Christine T_3

    5

    November 11, 2022

    I am a current client of this provider

    The caregivers we have had have been excellent at giving us what we need. I like that they are very organized and the caregivers we have gotten from them are excellent.

    David G_31

    5

    November 9, 2022

    I am a current client of this provider

    They make sure there is someone with my mom and they helped to make sure the house is suitable for her. I like their process and management. They allow me to get throughout the day without being called. I like that they are very professional. I looked into a lot of different companies, and I liked how they followed up with me and check to see how my mother's care is going.

    Anonymous_6737

    4

    November 3, 2022

    I am a current client of this provider

    In the past there's been a lot of transition as far as days off. This was with the initial provider we had. There could be more communication about when a provider would be taking time off, whether someone would come to replace them, and the schedule. The caregiver that we currently have is very good. She is compassionate and very attentive.

    Dan M_9

    5

    October 20, 2022

    I am a current client of this provider

    The manager personally visited the client. I like this agency because they are prompt.

    Tyler W

    5

    September 26, 2022

    I am a current client of this provider

    The caregiver is here when I need her. She is helpful with my physical needs and is also a great friend o me. She feels like part of my family. I have received excellent care - especially from my current aide. The office staff and my case manager are very communicative with me. They call in to see how we're doing at least once every two weeks.

    Sue M

    5

    September 26, 2022

    I am a current client of this provider

    They help me find different ways to help make life easier. I like the quality of the caregivers.

    Steve F_15

    4

    September 17, 2022

    I am a current client of this provider

    They are good. We've only had them a little over a month. They are always very helpful if we have questions. If we have a problem, they straighten it out right away.

    Anonymous_6529

    5

    September 13, 2022

    I am a current client of this provider

    She is a very efficient person and she does whatever I tell her to do. She is nice to me and she helps me a lot in the place because I am sick and I can hardly move. She dries me and clothes me.

    Anonymous_6542

    5

    September 9, 2022

    I am a current client of this provider

    We are fortunate to have him home and to me it's an adjustment and I feel blessed we have supported services and it was a revolutionary change of lifestyle.

    William S_26

    5

    August 26, 2022

    I am a current client of this provider

    The patient is my wife and her aide is superb. We are very satisfied with what we are getting.

    Kimberly P_2

    4

    August 25, 2022

    I am a current client of this provider

    The provider has helped her the most by taking care of her day-to-day needs. I like the caregivers.

    Kim B_16

    5

    August 25, 2022

    I am a current client of this provider

    It gives us a piece of mind knowing that mom is being taken care of. I like that are very dependable.

    Anonymous_6408

    5

    August 22, 2022

    I am a current client of this provider

    My mom, she went from ICU back home because of the Assisted Living that we had in place. I like that the staff has been very helpful, especially Shana and Crystal.

    Eugene M_10

    5

    August 8, 2022

    I am a current client of this provider

    I have not had any issues. I like that everyone has been very nice.

    Lynn K_11

    4

    July 27, 2022

    I am a current client of this provider

    If they had more reliable sourcing for aides, it would make my life easier. I don't think they have enough employees; and they have had a hard time filling the hours we need.

    Ellen C_3

    4

    July 22, 2022

    I am a current client of this provider

    I trust the caregiver and feel like he does a great job taking care of my father. There have been a couple of occasions where they've had fill-in caregivers for my dad, and in a few circumstances, I don't think they did their job well.

    Peter K_11

    5

    July 15, 2022

    I am a current client of this provider

    My mother wouldn't be able to be home without them. Their staff is good quality. They get back to me as far as paperwork and billing goes. They periodically check up on my mother and me.

    Alan T_1

    5

    July 15, 2022

    I am a current client of this provider

    They help take the pressure off of us as far as taking care of my father. I like their promptness and how they contact me when there is a problem.

    Lisa C_25

    5

    June 8, 2022

    I am a current client of this provider

    I can work and my mom feels comfortable and cared for. I'm very blessed with who I got. The agency does follow ups. I had numerous conversations with them. My mom had been through a lot. She was traumatized. She'd been very active and independent. One day she was fine, and the next day had nothing. My main concern was having her get the best care she could possibly get. They understood that. I spoke with them and allowed me to have phone conversations/meetings with caretakers. I didn't want her to go through having many caretakers. I met the caretaker at her apartment and they made the arrangements. They work really well with me.

    Mary H_101

    5

    June 8, 2022

    I am a current client of this provider

    Once they are familiar with the care and we are comfortable with them, then I can get out and do what I need to do. They generally keep me informed if there is a change in care. They have a person who comes to fill in at any moment.

    Diane P_23

    5

    May 27, 2022

    I am a current client of this provider

    The aide has been helpful with certain things. She will help me wash up in the mornings to make sure there is no order. I really like that they handle the aides. The aide that I have is very professional and does her job very well.

    Mr. S_6

    5

    May 25, 2022

    I am a current client of this provider

    They help me a lot with what I need. They take good care of me.

    Buddy H

    4

    May 25, 2022

    I am a current client of this provider

    They have provided the services. They do not always let us know if aide is not coming.

    Winton F

    4

    April 23, 2022

    I am a current client of this provider

    They could be more prompt in returning phone calls and answering questions. They need to have more concern about returning clients' questions.

    Harry M_3

    3

    April 12, 2022

    I am a current client of this provider

    The agency needs to have a consistent schedule and not call me every day to tell me my caregiver is not showing up. The personnel need to be hired at a higher pay rate to give them a reason to stay.

    Santo G

    5

    March 29, 2022

    I am a current client of this provider

    My father is bedridden and now he is all around but the person that is there is very attentive to my father. They communicate well, they ask questions about my father and his needs as they chose someone so they basically handpicked the caregiver.

    Anonymous_5869

    5

    March 29, 2022

    I am a current client of this provider

    The girl comes and she is very prompt. The home health care person is easy to get along with and easy to talk to.

    Anonymous_5817

    5

    March 22, 2022

    I am a current client of this provider

    It is what we needed and it is going pretty well. They are doing what they said they were going to do. Their communication is very good.

    Hugh S_1

    5

    March 22, 2022

    I am a current client of this provider

    The caregiver truly understands the issues she has with dementia and Alzheimer's. I like that they're prompt and they keep me in the loop.

    Diane S_35

    5

    March 15, 2022

    I am a current client of this provider

    The services are more impactful now that we have a live-in caregiver that can be with the client every moment of the day. The client has really liked her current caregiver. We are totally satisfied as of right now.

    Anonymous_5753

    5

    February 23, 2022

    I am a current client of this provider

    By having them, my father can have some relief from the care of my mother. He can get out and have a better quality of life. They are able to provide the care that we have requested.

    Renee Q

    3

    February 17, 2022

    I am a current client of this provider

    They can have better communication. They can have more training with the aides.

    Dominic L

    5

    February 16, 2022

    I am a current client of this provider

    They do their job. They are caring.

    Frederick M_4

    5

    January 28, 2022

    I am a current client of this provider

    She helped the most by taking me to get my medication and would ask if I needed anything. One thing I would tell a friend is that the caregivers are excellent.

    Deb D_2

    4

    January 26, 2022

    I am a current client of this provider

    The services provided by the most current aide is great. She is not overbearing and she does very well. The company does not get back to me about aides coming. There have been occasions where no one has contacted me at all and that's my issue with the company.

    Melanie D_1

    4

    January 12, 2022

    I am a current client of this provider

    The services are still new, so I do feel the caregivers still need to become more familiar with the clients. This agency is very responsive.

    Anonymous_5538

    4

    December 28, 2021

    I am a current client of this provider

    She has someone to come in and know she won't overextend herself. I like that she's being helped so she can stay at home.

    Jim M_36

    5

    December 21, 2021

    I am a current client of this provider

    I think that I know that it makes me feel comfortable with leaving my father and know that they care about him. I get a phone call once a week and they seem to like their clients. They care about them.

    Raymond S_8

    5

    December 13, 2021

    I am a current client of this provider

    The current caregiver, Bernard, has helped the most in everything. He is the live-in aide and he helps with all the caring, hygiene, and socialization for my father. I know they were telling me how they give an award out to their aides here and there. After trying several aides over the past couple years, my father has had a new aide for about 7 months.

    Dolores E

    5

    November 22, 2021

    I am a current client of this provider

    They've made the experience positive by improving my mother's health. I'd recommend them because the case managers do a good job of staying on top of things.

    Carissa B

    4

    November 22, 2021

    I am a current client of this provider

    They offer online bill pay which makes it easy. My parents are difficult to work with. I like that they are accommodating and most of their caregivers go through specialized training.

    Fred I_1

    5

    November 17, 2021

    I am a current client of this provider

    They help her as they stay here at the home all the time. Assisted Living Services listens to me.

    Sheela M

    4

    November 5, 2021

    I am a current client of this provider

    I like that she tries to do things with my mom to get her active. The great communication is the best part of the agency.

    Lauren C_2

    5

    October 21, 2021

    I am a current client of this provider

    We have a live-in, and it has a positive impact on the quality of our lives. They are very responsive.

    Diane B_20

    4

    October 19, 2021

    I am a current client of this provider

    The old team was very prompt and communicated with me. The new team is slower to get the things I need, but it has not been bad. The quality of staff is low. It took a while to find someone that worked well with the client. It seems like there has been a shortage in staff.

    Linda D_21

    4

    October 8, 2021

    I am a current client of this provider

    All of the agency's services are very helpful. The work provided by the caregiver allows us to do other things during the day. The agency is very responsive and we have had no trouble with our caregivers.

    kathy F

    5

    September 24, 2021

    I am a current client of this provider

    It is very easy to coordinate anything with them. They also follow up with any issues we might have. They stay in touch with you. The scheduler always calls me if there are going to be any changes.

    Sheila C_14

    3

    September 24, 2021

    I am a current client of this provider

    A lot of them just sit on their phones. I though that would be against the rules. They could keep the rules the same. They change things as they go along.

    Patricia H_19

    5

    September 23, 2021

    I am a current client of this provider

    The services are great for our family without them I would be in her own home the quality would not be as affected. They are efficient caring and caring professionals.

    Anonymous_5232

    3

    September 14, 2021

    I am a current client of this provider

    They have been helpful when they've shown up. I've had problems with them. The aides they have set up have not shown up for work.

    Eileen T_3

    5

    August 17, 2021

    I am a current client of this provider

    They do what needs to be done. I like their consistency.

    Shirley L_13

    5

    July 6, 2021

    I am a current client of this provider

    I could not survive without them. They are very responsive and they are only a phone call away. They leave no stone unturned. If a provider is unable to come in they try their best. They offer a lot more. I like that they really they try to meet my needs. I know that it is tough, but they try their best. I have a caregiver that cannot come in today or tomorrow, but I have temporary caregivers.

    Chuck B_4

    2

    July 6, 2021

    I am a current client of this provider

    They could have better communication and should find people for coverage. They should improve their communication.

    Lyn P_1

    5

    July 6, 2021

    I am a current client of this provider

    They have helped me the most by sent a qualified caregiver. I would tell a friend that they are friendly.

    Anonymous_4903

    4

    June 24, 2021

    I am a current client of this provider

    They are doing a good job, I'm very happy with the caregivers they provided. They need better communication.

    Tina R

    5

    June 21, 2021

    I am a current client of this provider

    They are always very cognizant of his needs. They send the same people every time, which I like. I like the consistency and dependability. I also like the training of the caregivers.

    Alan F

    5

    June 7, 2021

    I am a current client of this provider

    It has helped a lot. The girl has been with my mother for several years. I have already recommend them to a few people.

    Nancy P_15

    5

    May 27, 2021

    I am a current client of this provider

    They have been very helpful. They are on time and if I need a hand with something they always offer to do something. So far I have had very good caregivers even though I have lost some. The replacements have been working out well.

    Roseann

    5

    May 27, 2021

    I am a current client of this provider

    They make her feel secure and not anxious about feeling alone. They give her peace of mind. I like how they are constantly checking up to see if everything is okay. The customer service there is great.

    Anonymous_4824

    5

    May 4, 2021

    I am a current client of this provider

    I have awesome caregivers. They are very awesome to work with. We have a good relationship and understanding of our needs.

    Karina R

    4

    April 29, 2021

    I am a current client of this provider

    It would be more helpful if they listened to me more. They could have more communication.

    Vicky J_2

    5

    April 27, 2021

    I am a current client of this provider

    They have helped by taking off a lot of responsibility. We've gotten a couple workers whose schedules don't allow them to work a lot, but others are good on the other days. We've had a few exceptional workers.

    Marlene L_2

    5

    April 16, 2021

    I am a current client of this provider

    I like that they provide services for both of my parents. They are the same as any other place, but I really like the caregiver.

    Anonymous_4732

    3

    April 13, 2021

    I am a current client of this provider

    Because so many things have come up lately, there have been highs and lows and it has been very stressful. I do not know how they select their pool of caregivers, but I have had good ones and bad ones. They need to do more home visits to get a better feel of what is going on in the home.

    Jeannette B_1

    5

    March 30, 2021

    I am a current client of this provider

    They provide support for my mother, so she has company and socialization. I like the quality if the caregivers, and the approach-ability.

    Trish C

    5

    March 30, 2021

    I am a current client of this provider

    She took some time to get to know my father and his personality type. She is able to self start. She takes initiative to see what needs to be done. I like the fact that they tailor the needs of the services to the patients. They consider the personality of the patient. They are very attentive to the needs of who they service.

    Anonymous_4661

    5

    March 10, 2021

    I am a current client of this provider

    They have helped me the most by providing care that I couldn't do. I like that they are very responsive if I have a problem or concern.

    Vicky J_1

    4

    March 5, 2021

    I am a current client of this provider

    They help him with laundry and cleaning. I would like them to give us a consistent caregiver.

    Joanne S_7

    5

    February 24, 2021

    I am a current client of this provider

    She cooks, cleans, and supervises him. She has a good personality that matches him. We love the aide that we have. The office has been great. They communicate well with us, like if the aide needs a day off.

    Claire S_3

    5

    February 24, 2021

    I am a current client of this provider

    They help him by making sure he is clean and fed. They are very attentive to him. I like that they are good at following up with me.

    Pam J_4

    5

    February 23, 2021

    I am a current client of this provider

    Her aide is fantastic. Her aide is living there and has proven to be so great, she has been there for 5 years. We communicate over telephone and virtually. I love what they are doing.

    Marcia S_4

    5

    February 19, 2021

    I am a current client of this provider

    I have been able to go to sleep at night and know that there is a caregiver there to take care of my husband, I like that they are responsive to our needs.

    Dan T_1

    4

    February 19, 2021

    I am a current client of this provider

    We had a couple of times were people didn't show up. I would like to see people show up on time.

    Leslie R_1

    5

    February 9, 2021

    I am a current client of this provider

    They take care of my mother. They are easy to deal with and they are helpful.

    Donna G_12

    5

    January 29, 2021

    I am a current client of this provider

    I have complete confidence in the caregiver taking care of the client. I like that they keep me informed of everything that is going on with them and the caregiver. They call to check in all the time and so I feel very comfortable with them.

    Bob L_3

    5

    January 26, 2021

    I am a current client of this provider

    They have helped her by just being there and attentive to her needs. I like that they have good staff.

    Marlene D_4

    5

    January 19, 2021

    I am a current client of this provider

    They help us to keep my mom feeling comfortable. I like that all of the staff are very friendly and helpful.

    Roger G_2

    3

    January 12, 2021

    I am a current client of this provider

    The caregiver tends to stay in the back unless he gets called to do something. He gives him his pills and his food but that's about all he does. It would be nice to have someone who would engage with him. I would like them to have an interview with him to get an assessment of what would be a good fit for him.

    Susanne D

    5

    January 8, 2021

    I am a current client of this provider

    They found a great aide for my aunt that works well with me. She fills me in when necessary and is able to resolve issues well. They are very communicative, I would recommend them.

    Ray M_2

    4

    December 28, 2020

    I am a current client of this provider

    They worked with us to get a helper that my father actually likes. They need to have more access to better replacements.

    Lauren E

    5

    December 17, 2020

    I am a current client of this provider

    I couldn't function without the assistance. I was impressed with there emphasis on finding a replacement when one of the caregivers calls off.

    Darlene S_8

    5

    December 14, 2020

    I am a current client of this provider

    They keep my mom safe. They make sure she takes her pills. She does not remember anything. I can be in my house and work and have peace that she is being taken care of. I know she is safe. They are very helpful with my mom. The help they provide is good. It could be better. It is consistent for the most part. They have been amazing in allowing me to continue with my life. Also, to worry a little bit less.

    Jill R_3

    5

    December 8, 2020

    I am a current client of this provider

    He couldn't survive without them. He is wheelchair bound and they help prepare his meals and clean his catheters. The girls in the office that I am working with are amazing. They are very accommodating and they have been fantastic even though my father is fussy.

    Anonymous_4279

    5

    November 20, 2020

    I am a current client of this provider

    They help me the most by giving me peace of mind. The aid they provided is good.

    Karen B_27

    5

    November 13, 2020

    I am a current client of this provider

    They do a good job at communicating. So far so good and so far they have met the needs that we have had.

    Gary E_7

    5

    November 10, 2020

    I am a current client of this provider

    They give me peace of mind knowing my mother is in good hands getting the attention she needs and is receiving quality care. I like the caregiver that we have had in place for around 3 years, she is excellent. She provides excellent care for my mother and has great communication when the caregiver is gone and who will come in.

    Roseanne V

    5

    November 10, 2020

    I am a current client of this provider

    They are comforting and it made all the difference. They helped us through the whole process. They are very receptive and available.

    Kathy S_33

    5

    October 30, 2020

    I am a current client of this provider

    My mother would not be able to live at home if we did not have the agency. They check in on her. I like that if I were to call and say I am not happy, they would very quickly do something about that.

    Theresa S_5

    4

    October 19, 2020

    I am a current client of this provider

    It is helpful, but the caregiver I have struggles sometimes when my husband has a bad dementia day. They are very good and attentive.

    Diane O_1

    5

    October 12, 2020

    I am a current client of this provider

    They helped most by providing quality caregivers since I don't live near my dad. I am confident in the care they are giving since I can't be there to supervise. The quality of the caregivers they have provided has been excellent.

    RVerlezza

    5

    September 25, 2020

    Other

    My mom has a live-in caregiver through the Chesire agency. I was anxious about switching mom from hourly help to 24 hours. Caregiver Mavis is an absolute blessing! She is everything you could want for your loved one. She is a hard worker, very attentive, responsible, and loving towards my mother. She goes the extra mile with great cooking, conversation, and making sure mom gets her daily hygiene and exercise. With Mavis you will never have to worry about your loved one. Thank you Assisted Living Services!

    Martin L_2

    5

    September 24, 2020

    I am a current client of this provider

    I know she is taken care of, I don't have to worry. They have wonderful communication, reaching out regularly. They have done everything they said they would do.

    Sharon C_10

    5

    September 23, 2020

    I am a current client of this provider

    The most helpful part of the services is that they spend time with the patient. I like that the agency calls when no one is coming and when I need help.

    Arline B_1

    5

    September 14, 2020

    I am a current client of this provider

    They're helpful because some of them sweep the floors. They were excellent. Some of them really care.

    Nancy C_18

    5

    August 25, 2020

    I am a current client of this provider

    It is not the agency, it is the woman that comes in. I have some issues but with her I mostly don't. I just do not have any problems with them. I have used other agencies were people did not show up or were sleeping.

    Rob O

    5

    August 20, 2020

    I am a current client of this provider

    It's made it much easier for my mom who's living at home. She wants to stay at home and the caregiver has stepped up to make sure that she does stay at home. I like that they're very attentive. They keep me informed of things going on.

    Jackie T_3

    5

    August 18, 2020

    I am a current client of this provider

    By enabling my mother to stay at home instead of going to a nursing home. They are great at communicating and very supportive.

    Annie M_5

    5

    July 29, 2020

    I am a current client of this provider

    The current caregiver is very engaging to my grandmother and I don't have to worry about rushing home. I like the current caregiver.

    Joy R_5

    5

    July 29, 2020

    I am a current client of this provider

    She couldn't be where she is without them. We are very happy with our provider. She is on vacation now and they sent us someone that has been with my mom before. We like the continuity of care they provide.

    Anonymous_3888

    5

    July 22, 2020

    I am a current client of this provider

    She brings up his spirits. I like the caregiver that comes in on Saturday.

    Linda S_34

    5

    July 16, 2020

    I am a current client of this provider

    I work and I take care of my granddaughter so I would love to be able to have more time for everyone and I can't but my mother seems to be happy with her care. My mother has been with them for a number of years and they've always worked very hard for her to get coverage. If someone has had to leave they quickly get someone to cover the shift.

    Yolanda M_1

    4

    July 16, 2020

    I am a current client of this provider

    They offer outstanding service. They help her with taking a shower and going for a walk. My mother only speaks Spanish and she's having a hard time getting a caregiver who speaks Spanish.

    Rosemarie C_1

    5

    June 25, 2020

    I am a current client of this provider

    They give me time off so I don't have to worry about my mom. They watch out for her and give her good care. I like the aide so far. They have been attentive to my mom.

    Jim R_9

    4

    June 24, 2020

    I am a current client of this provider

    They have allowed her to be taken care of while still maintaining some independence. They do reach out fairly often to see how things are going and they are very pleasant and understanding.

    Mary D_28

    5

    June 18, 2020

    I am a current client of this provider

    My mother could not live at home without the service. They take care of all of her household chores. Assisted Living Services, Inc. is very responsive and they communicate very well. They are a professional company.

    Mary J_28

    4

    June 8, 2020

    I am a current client of this provider

    The current caregiver has worked with the client very well. She has made a deep connection with the client. They gave us a total dud caregiver initially, but then they send us an excellent caregiver. However, I don't feel like she has much support from the agency.

    Hank K

    5

    May 28, 2020

    I am a current client of this provider

    The caregivers are pleasant and I like the way they operate. I like the people they have working for them.

    Ann D_9

    5

    May 27, 2020

    I am a current client of this provider

    They help with cleaning. They do grooming. They change his beds. She feeds him when she is there. She gets him a hot breakfast when he is there. She makes sure he is clean. They have more consistency than other agencies, in terms of being able to keep their employees. In other companies, in the same week we would get two different people. I would have to train them on what to do. Assisted Living has been able to give us consistency.

    Susan B_31

    5

    May 26, 2020

    I am a current client of this provider

    They get me some time. I like the ease of getting a caregiver.

    Ellen M_8

    5

    May 22, 2020

    I am a current client of this provider

    I am assured that my loved one's care is 100% 24/7 and I have been able to take a vacation and not worry about her. They care and they have quality people and they provide quality care and follow up and they take care of their care workers.

    Gail S_10

    4

    May 13, 2020

    I am a current client of this provider

    I do not have any problems with them. They came out with the caregiver and introduced her to us. I think they went into transition phase because they went into 28 days in and 7 days off. I do not know who I am getting next from them, but I guess that all the agencies went through that change when the minimum wage was changed. On her seven days off, they have another girl in there and they could do better with matching.

    Maryellen A

    5

    April 28, 2020

    I am a current client of this provider

    Normally I work full-time but now I am home all so see is very quiet, trustworthy, and we can count on her to do the things the way we want her to. The caregiver is loving, caring, and clean. She just does a beautiful job.

    Denise N_2

    4

    April 27, 2020

    I am a current client of this provider

    They give me a little more freedom by having him live with an aide. They have been doing a good job caring for my brother and they have provided some very good aides.

    Bridget M

    5

    April 23, 2020

    I am a current client of this provider

    They make it so much easier on my life by being attentive to my father's needs. I like the kindness and how attentive the caregivers are to my dad.

    Elizabeth F_3

    5

    April 23, 2020

    I am a current client of this provider

    Andrea was the only one there in the home. My mother worshiped the ground she walked on. My mother originally wouldn't let anyone into her home. With the nurses I have met, I couldn't ask for better staff. I would have them around my table any day.

    Debbie S_9

    5

    April 15, 2020

    I am a current client of this provider

    They help with fall prevention which is nice. They communicate well with us. They are mindful of the person's individual needs.

    Jon G_3

    5

    March 25, 2020

    I am a current client of this provider

    They help her with everything such as eating, dressing and bathing. I like the quality of their caregivers.

    Jane C_7

    5

    March 20, 2020

    I am a current client of this provider

    My mom isn't able to do her ADLs on her own so we need the caregiver to allow my mother to keep living with us. I like the caregiver that we have right now. She's doing a terrific job. She's very dedicated.

    Sherry L_3

    5

    March 10, 2020

    I am a current client of this provider

    It's allowed my mother to stay in her house and gives me peace of mind knowing that she's in good hands. The caregivers have all been professional, great with my mom, and caring.

    Maryann H_1

    4

    February 25, 2020

    I am a current client of this provider

    Them just being there has been a big help. For several weeks the caregiver kept cancelling. I need to be able to be more dependent on them coming. They didn't cancel in advance either.

    Carol D_17

    5

    February 20, 2020

    I am a current client of this provider

    They communicate about who is coming. We have never had a problem with them.

    Lois B_8

    5

    February 20, 2020

    I am a current client of this provider

    She seemed to be a lot happier and she enjoyed having so much company around. I found that everyone they have sent us was very well trained and they all had certain specific qualities and I know that my mother was very pleased and comfortable with anyone they sent.

    Anonymous_3613

    4

    January 31, 2020

    I am a current client of this provider

    I don't know where the heck we'd be without their services. The aide my mother has most of the time is good, but the way she talks to me is not acceptable sometimes. We've had issues with her on several occasions.

    Client4

    3

    February 23, 2016

    I am a past client of this provider

    It wasn’t easy to get anybody at Assisted Living Services, and they were not honest with me. The caregiver was okay, she wasn’t truthful though, and wasn’t as friendly.

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    About Assisted Living Services Inc in Meriden, Connecticut

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