BrightStar Care Central Denver / Castle Rock

Offers Home Care

52 Reviews
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BrightStar Care Central Denver / Castle Rock (800) 973-1841
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Reviews of BrightStar Care Central Denver / Castle Rock

52 Reviews Write a review

Home Care Reviews for BrightStar Care Central Denver / Castle Rock

May 21, 2020

By Wendy S_3

I am a current client of this provider

They have been very responsive when I have needed to call. There are a couple of nurses that I struggled to get in touch with when I needed to. I haven't been with them long enough to give them that rating, but I have been through 4 or 5 nurses. There is definitely room for improvement.

May 21, 2020

By Anonymous_2602

I am a current client of this provider

They do anything they can to make my life easier, within reason. I like that they're so professional.

May 12, 2020

By Rhondda G

I am a current client of this provider

It has made life much better for my spouse who has multiple problems and it makes it easier for me as they help with housework. They are very good people who are good caretakers.

April 14, 2020

By Norma T_2

I am a current client of this provider

They have eased my fears. I really feel cared for. I immediately felt comfortable and safe with both of my nurses.

April 14, 2020

By Rhondda G_1

I am a current client of this provider

They help get him dressed and with bathing and getting him a good breakfast. They have done an excellent job for us and have sent good people.

April 09, 2020

By Jim S_19

I am a current client of this provider

They are willing to do what needs to be done to have Elizabeth taken care of. Their people are very flexible and willing to work with us.

March 20, 2020

By Barbara M_40

I am a past client of this provider

They fixed me lunch and changed the bed. They generally did what needed to be done. In fact, I thought they were bored because there wasn't a lot to do. I liked that they were friendly and did what needed to be done.

March 12, 2020

By Rory D

I am a current client of this provider

They are familiar with the care I need and they provide caregivers that I really like. I like the fact that the caregivers have to be CNAs.

February 21, 2020

By Robert B_42

I am a current client of this provider

Her life is pretty restricted right now but the most helpful thing has been having competent people come in for 8 hour shifts. I like that they have good quality people they send out.

February 07, 2020

By Anonymous_3368

I am a current client of this provider

They do what they are supposed to be doing, so that is helpful. They take good care of people. They come if they say they are, and they let me know if they are not coming.

January 23, 2020

By William "Bill" D

I am a current client of this provider

They have a big impact because they help me in and out of bed. They do a great job. The one area they could do a little better is to send us the same caregiver.

January 17, 2020

By Chava R

I am a past client of this provider

It Was helpful having someone in the house who was trained and able to help her with things she couldn't do herself. It also allowed my father and I a change not to do them. We were very lucky and the workers were generally very nice and competent. They worked hard to do what we needed and worked in my mom's best interest.

December 13, 2019

By Beth Ann P

I am a current client of this provider

They have workers that help me stay upright. It would be better if they would all be thinking the same things or would remember what I told them.

November 11, 2019

By Mary D_20

I am a current client of this provider

They have helped me out by coming to my house, and I like them. The reason I like them is because I like my nurse.

November 11, 2019

By Flora P

I am a past client of this provider

I was hooked up to an IV, so they were able to help me out. I had three different nurses come out, and they were all wonderful.

October 08, 2019

By Erin H_3

I am a current client of this provider

Just having someone here in the house was comforting. If I had problems, I could call out, and they would be there. The ladies went out of their way to make sure I was alright. They made sure I took my medicine.

September 06, 2019

By Charmique W

I am a current client of this provider

They have helped the most by giving us somebody to take care of him, and they give me peace of mind. I like that they really hire quality people. They are very caring and focused.

August 14, 2019

By Kimberly T_2

I am a current client of this provider

The agency is willing to schedule way in advance. My infusions are spaced out, so the agency plans my next one so that I can plan my own things in advance. The agency is flexible and always on time, and I've never had a problem with attitude.

August 14, 2019

By Kelly D_1

I am a past client of this provider

They helped with meals and got my house organized so I could do stuff. They are flexible. They were able to help me the same day I reached out to them.

July 02, 2019

By Anonymous_2155

I am a current client of this provider

I cannot drive anymore, so my caregiver helps me run errands and get groceries every week. I like that they all are efficient.

July 02, 2019

By Ronnie M

I am a current client of this provider

They only come two days a month. They keep the patient informed about every little change, and they are very courteous and very professional. I haven't had one complaint.

June 10, 2019

By Anonymous_1930

I am a current client of this provider

They can be better trained and take care of the client instead of just sitting around. They can have better communication and more accurate scheduling.

May 21, 2019

By Carlos D

I am a current client of this provider

We had four different people, and it depends on who comes to your home. I would recommended them because they were responsive and sent people when they said they would be here.

May 21, 2019

By Bobbie M

I am a current client of this provider

This allows me to go to work, and they are nice to be around. They have been very reliable and competent.

April 16, 2019

By Josue P

I am a current client of this provider

They've made a different with my stress and things in a psychological manner. They're dedicated with the work that they're doing.

April 02, 2019

By Rick E_2

I am a past client of this provider

It was a great experience. I couldn't imagine not having them. I like everything because they were so helpful. They cooked, cleaned, and took me to the store.

March 21, 2019

By Dawn S_6

I am a current client of this provider

They help me get to places that I couldn't get to. They cancelled one of my appointments and I had to get to the doctor and no one was there.

March 11, 2019

By Naomi (

I am a current client of this provider

They try to help keep everyone on the same page and it gives him the opportunity to go and do things he wouldn't normally do. I think that sometimes their caregivers are pretty flexible about doing smaller shifts.

February 20, 2019

By Annie P

I am a past client of this provider

They could have made life easier by sending someone who wasn't pregnant and could lift my mother-in-law. She was more worried about the caregiver rather than her own care. The gal that they sent us was pregnant and my mother-in-law weighs 300 pounds and needed to be lifted.

February 15, 2019

By Susan G

I am a past client of this provider

There was a language barrier. He is 100% Spanish speaking, and little to none of the caregivers spoke Spanish. I like that the people that were assigned to the case didn't have a lot of issues with call offs or no shows. They were there and in attendance.

January 16, 2019

By Mark M_9

I am a current client of this provider

She does not seem to respond to my texts very much but she is very accommodating if we need to take my mother where she needs to go and pick her up. We have one caregiver that my mom loves from BrightStar Care. She wants to have this caregiver all the time and is sad when she does not come.

December 07, 2018

By Rod M

I am a past client of this provider

They provided care for my wife so I could work. The care was essential. They could have provided more consistent caregivers. I liked that one caregiver was awesome.

November 05, 2018

By Jennifer G_1

I am a past client of this provider

They provided peace of mind when we couldn't be there. I like the CNA that was assigned to us. She was a very nice and thorough person. She connected with my mom very well.

October 18, 2018

By Amy T_1

I am a current client of this provider

They could be better in picking up the pace in the procedures they perform. The caregivers I've had haven't been bringing their own gloves. They could do better with the sterile procedures.

September 19, 2018

By Howard N_1

I am a current client of this provider

Whatever assistance I receive is excellent. I like the people that they send over. They are accommodating.

September 11, 2018

By John R_10

I am a current client of this provider

I want them to provide us with another caregiver who has the qualifications that we need. I like how they were able to provide us with one appropriate caregiver.

July 03, 2018

By Anonymous

I am a current client of this provider

It is very expensive, and I don't like spending all that money, so I can't use them very often. They come into my home to help me with me medication and things around the house.

April 09, 2018

By Norma Jean W

I am a current client of this provider

People can't get into the building without someone buzzing them in through the phone. The caregiver from BrightStar Care didn't call, but someone must have let her in at the lobby door. I had a caregiver here with me and then another one just walked into my apartment without knocking. Nobody has shown up this week from BrightStar Care and nobody has called me. I would like to have just one caregiver a day instead of three.

January 09, 2018

By Shanta H

I am a past client of this provider

BrightStar Care was great to work with. Everything was resolved. BrightStar Care was very helpful during a time of great need.

January 09, 2018

By Regina F

I am a current client of this provider

The nurse is very pleasant and nice. I'm going to be 93, and I've been self-sufficient. When the nurse comes she is nice and pleasant.

November 15, 2017

By Anonymous

I am a current client of this provider

I would tell people that I had a problem at first, but they fixed it. Also, if you don't feel comfortable about your caregiver, they can change your caregiver for you. It's a tremendous relief to know that I can call and ask for help on a moment's notice, and it is also a tremendous help.

November 02, 2017

By Albert L_1

I am a past client of this provider

The scheduling at BrightStar Care was difficult, and it was hard to get CNAs to come out sometimes. I wish the CNAs had been more available because they weren't always very accommodating to my schedule.

October 17, 2017

By Vernon 'VJ' H_1

I am a past client of this provider

BrightStar Care has very attentive caregivers, and my husband enjoyed some of them very much. BrightStar Care helped me considerably. They would take my loved one to places and I could trust them to care for him well and to drive my own vehicle. They were observant of his condition and informed me when there was something I should know about.

October 05, 2017

By Anonymous_232

I am a current client of this provider

I receive exceptional service from BrightStar Care. My loved one definitely loves the caregivers that are sent out to care for them. They are attentive, do exactly what was expected of them, and go above and beyond my expectations.
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About BrightStar Care Central Denver / Castle Rock

BrightStar Care Central Denver / Castle Rock is an in-home care provider serving Denver, Colorado and the surrounding area. BrightStar Care Central Denver / Castle Rock offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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BrightStar Care Central Denver / Castle Rock

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