Home Instead Senior Care - Colorado Springs, CO

Offers Home Care

34 Reviews
Call (866) 936-1978
Home Instead Senior Care - Colorado Springs, CO (866) 936-1978

Reviews of Home Instead Senior Care - Colorado Springs, CO

34 Reviews Write a review

Home Care Reviews for Home Instead Senior Care - Colorado Springs, CO

August 21, 2017

By Robin

I am a current client of this provider

From the initial visit by Geri, the owner visited with us in person for as long as we could think of questions, answering each one fully before going to the next point. From the care by Lorraine, 100% caring, competent, flexible, and taking initiative appropriately.

August 21, 2017

By Yvonne J.

I am a current client of this provider

This Home Instead office is outstanding. From my very first call two years ago for respite care to weekly and then bi-weekly service. Everyone is helpful. Caregivers are professional and awesome people.

April 18, 2017

By Jerry220850

I am a current client of this provider

I used Home Instead Senior Care. They were outstanding and exactly what I needed. I used them three times over the past two months. They provided transportation to and from the hospital following surgery and a pharmacy run. The caregivers are excellent. I’m not using them on a regular basis, but if you need someone to escort you home after surgery and make sure everything is all set up, they’re excellent for that.

April 18, 2017

By Marion's Family

I am a current client of this provider

Thank you to all of the caregivers and staff. Marion received excellent care. What I really liked was that each caregiver was able to meet her needs differently. She was just getting to know Sue but was grateful for her kind gentle care and liked her very much. She loved the way she's cleaned. She loved how Mary would do her fingernails for her. Each caregiver had a special thing; they did not just follow a care plan.

March 17, 2017

By Nancy758534

I am a past client of this provider

The owner Jerri quickly responded to our family needs and in one day had in place caregivers for my elderly mother. Very kind caring ladies visited with my mother in her final days. My hubby heard them laughing like young school girls one night. What a blessing for us.

September 29, 2016

By Phebe Lee

I am a current client of this provider

Excellent! Terri was always quick to respond to questions, requests, and need for personal visits. Schedulers were very flexible and never made me feel I was too demanding or out of line, CNAs were almost uniformly capable, cooperative and compassionate.

September 27, 2016

By Joyce Mannino

I am a current client of this provider

Home Instead was the support I needed to care for my husband. Enabling him to stay at home rather than in a care facility. The compassionate, respectful care was a blessing to us both.

June 17, 2016

By Elaine665266

I am a past client of this provider

Home Instead provided great service.

May 10, 2016

By William SnyderBXVQT

I am a past client of this provider

All three ladies that were the caregivers to my wife during the month of February were excellent. I would hire Home Instead again when the need arises.

May 10, 2016

By B. Neilon

I am a past client of this provider

The Colorado Springs team provided invaluable help, care and support for my partner during the last three weeks of her life along with hospice. They were superb at every level. Office staff was outstanding and very responsive. I would be happy to say more but would prefer to do so in a more private way. A card like this is a little too public.

May 10, 2016

By Linda B.JFJIU

I am a current client of this provider

Home Instead is fantastic. They’re keeping very good track of my mother-in-law and notifying us about issues that they see. I am very pleased that we have them in her home. They’re getting her meals, companionship, minor exercise, and light housework. I took the recommendation from somebody who’s already using them, and just from the care that I’ve seen extended to my mother-in-law, I would be more than happy to recommend them to others.

May 07, 2016

By Mom Care

I am a friend or relative of a resident

The company staff from president to caregiver was very professional and helpful. They were there for my mom and provided great care for her until I was able to pick her up and take her to an assisted living facility. I am VERY thankful for them - they were a Godsend!!!

March 31, 2016

By Linda Christian

I am a current client of this provider

We can't thank Home Instead enough for the quality care their caregivers gave to our mom. Not only did they become our friends, they became part of our family. Because of Home Instead our mom was able to stay in her home for over a year longer than anticipated.

November 09, 2015

By Anonymous115476350

I am a current client of this provider

We have Home Instead for my dad. They take him to the gym every day, clean up the house, talk to him, help him dress, and make him lunch. The caregivers follow directions and do what I've asked them to do. My dad seems to enjoy them. One of the things that we had to work on was a way for them to communicate with me about how my dad was doing each day, so we instituted a notebook system.

October 27, 2015

By Rebecca Theme

I am a current client of this provider

From the first phone call to do my shopping for a home health care service, Home Instead was very informative and caring. My husband and I gave Home Instead a high rating because: 1.The owner personally came to meet my mother so the caregiver assigned was compatible. 2. We have had two caregivers and whenever I have my mother in their care, I have never worried a minute.

August 05, 2015

By Scott27

I am a current client of this provider

I'm using Home Instead Senior Care for about three months now. They provided us a caregiver as well as a backup person, and that seems to be working well. They are assisting with my mother's meal preparation and shopping. We really don’t have any complaints at all. I would certainly recommend them.

June 29, 2015

By Brian24

I am a past client of this provider

They provided care for my 96 year old mother. We enjoyed the most wonderful, competent, and professional caregivers from Home Instead. They made it possible for my mother to live by herself in her own home.

June 15, 2015


I am a past client of this provider

The primary caregiver who worked with us deserves far more than five stars; she is remarkable. She was conscientious, caring and loving. The drawback to this location--and the reason for four stars--is the scheduling. Even though we were long-term clients, the scheduler consistently moved people around on our schedule, thus creating inconsistency and confusion for my mother. When questioned about it, she was not receptive to suggestions. Apart from that, our experience with Home Instead was very positive.

January 21, 2015

By Debra47

I am a friend or relative of a resident

I needed immediate help over Christmas for my 94-year-old friend who had fallen & wasn’t doing well. Mary & Mandy doing well. Mary and Mandy got right on it did a wonderful job finding the staff to do the job. Everyone who helped my friend was so kind and caring and professional. I can’t thank them enough!!!

August 30, 2014

By Sondra5

I am a current client of this provider

We greatly appreciate all of the help that Theresa from Home Instead has given to our mom since she was injured last Fall. It is such a comfort to know that my mom is being well-cared for!

April 16, 2014

By Fid

I am a past client of this provider

Very displeased with their services. Against our better judgement we stuck with them for four months to which each month proved that they are unable to redirect and manage our family member with Alzheimer's.
Provider Response

Thank you so much for bringing this issue to our attention. I'm sorry your experience wasn't what you had hoped for. We work very hard in our office as well as in the field to provide the best quality care. My staff and I researched this matter and were not able to find any discharges in the past 8 months matching your comments. We hire and train all of our CAREGivers with the highest standards in the industry and we have a select team of CAREGivers that provide services for our Alzheimer’s clients. As well as our Client Care Manager has routine CAREGiver supervisory and quality assurance visits to ensure we continue to meet these standards. I take this type of feedback very serious and would value a conversation for feedback. Please call our office at 719-534-0908.

October 18, 2013

By Donna77560650

I am a current client of this provider

We couldn't have survived without these wonderful helpers!

August 07, 2013

By blindsided

I am a past client of this provider

I highly recommend any other company "instead" of this company. I hired home instead for my grandparents for some basic care and one on one for an Alzheimer patient the CNAS that came to our home did not have Alzheimer knowledge that the owner had promised and were not reliable on set times and schedule. When speaking to owner she was unprofessional, showed no comparison and showed no humanity to my complaints. Company and owner clearly were all about the money would not recommend for your love ones.

August 02, 2013

By notgoodcare

I am a past client of this provider

This company is horrible I wouldn't reccomed them to anyone they promise things they can not provide not to mention the care for my loved one was horrible they left my grandmother sitting in urine for hours. One lady did no interaction with my grandmother she sat at the table and watch violent movies and shows that agitated my grandmother who has Alzheimer's.

June 07, 2013

By NanaP

I am a current client of this provider

I chose Home Instead because my husband wanted a male caregiver. It did not take long for them to provide the service, it's the insurance approval that took time. They provided bedding and grooming, washing and bathing him. He comes twice a week for about 6 weeks now. The caregiver was very pleasant, polite and respectful which is important. He is therefore a good match for my husband.

March 28, 2013

By Walt2

I am a past client of this provider

Carman was great. You always responded as needed.
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About Home Instead Senior Care - Colorado Springs, CO


Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead Senior Care - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

Photos of Home Instead Senior Care - Colorado Springs, CO

Services and Amenities of Home Instead Senior Care - Colorado Springs, CO

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured

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Home Instead Senior Care - Colorado Springs, CO

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