BrightStar Care - Colorado Springs

Offers Home Care

39 Reviews
Call (800) 973-1841
BrightStar Care - Colorado Springs (800) 973-1841
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Reviews of BrightStar Care - Colorado Springs

39 Reviews Write a review

Home Care Reviews for BrightStar Care - Colorado Springs

March 20, 2019

By Tana B

I am a current client of this provider

They've helped by providing transportation. They've so far arrived on time to get me to my appointments, which is important.

March 15, 2019

By Ruth B_1

I am a current client of this provider

The thing that takes the most stress off of me is the grocery shopping. I like the way they keep control, they call me to find out.

March 01, 2019

By Lee M_3

I am a current client of this provider

So far it has been very good service.

February 15, 2019

By Anonymous_1547

I am a current client of this provider

They could have been able to fit my schedule in. I would like to see them actually be able to fulfill their duties as a company.

February 15, 2019

By Ruth M_8

I am a current client of this provider

They have made life easier for me and have made life worth living another day. I like all their services, and that they do what I need. BrightStar Care is a very good organization, and once they see the need is there, they try to fix what needs to be fixed. They will do whatever they need to do in order to make things right. I have had nothing but good results from them.

January 14, 2019

By Wanda D_1

I am a past client of this provider

I didn't get them until the last couple days of his life. I couldn't have done it without them. They were perfect. They knew what they were doing, and they were efficient. They were calm and sweet. I loved them all.

January 04, 2019

By Jenny T

I am a current client of this provider

I'm able to go shopping, go to lectures and classes that I want to attend, and I'm able to go and have lunch with a friend. I'm able to do things just for me, knowing that my daughter is in safe hands. They are flexible and I like the caregivers that they have sent. I've been very satisfied with them.

December 19, 2018

By Robert M_9

I am a current client of this provider

It has a tremendous impact on my life. I have one really good caregiver and one not really good caregiver.

November 26, 2018

By Tom H_2

I am a past client of this provider

It helped because I had someone here so I could go to work. They had a lot of different people in and they cleaned, cooked, and did errands.

November 13, 2018

By Joe H_8

I am a current client of this provider

It's allowed me to have some respite time to get out and do things for myself and clear my mind. They're willing to work with me, are flexible, prompt, and they are kind and courteous.

October 22, 2018

By Larry B_4

I am a past client of this provider

I couldn't deal with it because I have depression and anxiety problems. They do good work, I just couldn't afford it. They were very thorough, quick, and nice people.

August 24, 2018

By Anonymous

I am a current client of this provider

I trust them, so I can leave and do things. They are scientific and know how to do the medical transfers.

August 16, 2018

By Gerhard M

I am a current client of this provider

There is someone there to make sure my loved one is okay. They do what they say they are going to do.

July 05, 2018

By Lisa P_6

I am a past client of this provider

They really just helped with getting all of his daily living tasks taken care of. I liked the personal care they provided.

June 18, 2018

By Amanda B_1

I am a current client of this provider

A caregiver puts lotion on his body. They are observant about his needs. They change his clothes. I like a lot of the caregivers they send over. I would say more communication from them would be nice.

June 18, 2018

By Charles F

I am a past client of this provider

They were on time and concerned when my blood pressure would fluctuate. The caregivers were very professional and they had personalities that fit the profile.

May 18, 2018

By Susan G

I am a current client of this provider

They let me set my own rules for when they can and can't come. We love our caregiver. They basically go through my meds and make sure they don't conflict with each other.

April 18, 2018

By Cynthia M_1

I am a current client of this provider

They've been very reliable and let me know when there's been changes, and they've been very accommodating and that's awesome. On the weekends, they help me do the things that would usually take me 5-6 hours.

April 02, 2018

By Glenn F

I am a past client of this provider

I really enjoyed that they were always able to provide a caregiver when I had to leave on a short notice. The only thing was that I would l have liked them to be more communicative with me about caregivers.

December 05, 2017

By Vicki S

I am a current client of this provider

BrightStar Care keeps moving my scheduled day for care around. The services, when I have them, make my life easier by allowing me to have the ability to move around.

December 02, 2017

By Bernie S

I am a current client of this provider

BrightStar Care is very reliable and does a good job in the things that they do. BrightStar Care has made my life easier by caring for my mother so that my wife and I could have our personal time.

December 02, 2017

By Velma R

I am a current client of this provider

I would recommend BrightStar Care because my caregiver is super. If I need to change my schedule, then BrightStar Care is pleasant about changing that for me.

December 01, 2017

By Elena N

I am a current client of this provider

BrightStar Care is very polite and treats me very well. The services have given me outstanding caregivers.

November 13, 2017

By Barbara S

I am a current client of this provider

BrightStar Care is a very trustworthy company. BrightStar Care makes my life easier by allowing me to get out and do what I need to do while they care for my mother. I wouldn't be able to do what I do without their help.

October 11, 2017

By Andre' M_1

I am a current client of this provider

Depends on the caregivers on the good work of BrightStar Care. I'm sick of having new caregivers each week. BrightStar Care has made my life easier because I have some disabilities and they help a lot.

October 04, 2017

By Desaussure "Des" B_1

I am a current client of this provider

The services that BrightStar Care provides me is fine. The most helpful aspect of my services is my caregiver helping me with my laundry.

October 03, 2017

By Norma S_5

I am a current client of this provider

I would recommend BrightStar Care because when my caregiver is not able to come they call me at least a day in advance and they give me a choice about who I would like to have. They'll choose someone and send them and if I don't like them, they will change them. So I don't have to accept anyone into my home that I don't know or who isn't up to my standards. I can't get by without my caregiver. Well, I probably could get by without her, but my life would not be enhanced, it would be diminished. She's a nurse and she'll explain things to me about aging and if she doesn't know the answer, she'll look it up. That's like having another daughter in my house!

September 13, 2017

By Rick P

I am a current client of this provider

I really enjoy the caregiver that BrightStar Care sends out. The services provide what I need.

September 29, 2015

By Caring113112350

I am a past client of this provider

I was familiar with the work of Bright Star. It was great. The person who came to help my father was wonderful. I have no complaints at all.

February 20, 2014

By armatbrio

I am a past client of this provider

I called them when I was in need of services. Told them when I needed them to start. They gave me a price over the phone. Setup a meeting to go over care needed for my parents - they were almost 30 minutes late. They then changed the price - said they would contact me the next day (never did). I called them because they were supposed to start service the next day and found out they were not even planning on starting. Luckily I called and found out - otherwise my parents would have been in serious trouble. How do companies like this stay in business.

February 10, 2013

By Melissa3

I am a current client of this provider

My mom had to go into a rehabilitation facility after a leg amputation. When she came out of the rehab, we needed more medical than just companionship because of her situation. Brighstar Care provided a reliable, kind, caring and yet firm CNA. The cost per hour is less than what we we're paying for an in-home companionship and yet we also have a CNA that help continue her therapy. It's been wonderful for us. It was a good match to what we needed, and we also needed somebody who can get along with my father. My dad has Alzheimer's, so getting in a routine of showers or hygiene is a challenge. He's a retired flight instructor in the navy. The CNAs husband is a pilot in the air force, so there's a common connection there that my dad is drawn to. It's good to know, for peace of mind, that we have an intelligent person, a CNA that we can trust. She's quick to call us if she has any questions. Brightstar Care listened to what we wanted when they did the assessment, and they did an excellent job. I have no complaints. Somebody is always calling to follow up to make sure everything is going smoothly. They're very accommodating if we needed to change or add hours. If we have questions, someone is always there to answer the phone and we never had to leave a message. It gives that confidence to my mother. That's important. It has been great.
See all Home Care reviews (39) See fewer reviews

About BrightStar Care - Colorado Springs

Two caregivers at this company have been nominated as Caring Champions. Nominee Brittany L and Nominee Terri E.

How Can We Make More Possible For You?

From our own experiences, we know how overwhelming caring for a family member can be. That's why, when you or a loved one faces a challenge, you need the services that only an industry leader can provide. Our in-home care services focus on improving the health and wellbeing of those entrusted to our care, making life easier and allowing you and your family to live life to the very fullest. From companionship and transportation, to bathing, hygiene and toileting assistance, to skilled nursing care and more, BrightStar can be there so our patients and their families have the support they need to get the most out of life.

Our services are available around the clock to anyone who needs it anywhere they call home. Our mission is to go above and beyond to make more possible "“ more support, more joy, more comfort, more security, more quality, more peace of mind "“ for those we care for. Let us know how we can help.

Each BrightStar client receives a personal, in-depth assessment conducted by our Director of Nursing. We then create an individualized care plan that meets our clients' unique physical and emotional needs. We also match our caregivers based on our Guaranteed Compatibility program.

  • Assistance with personal hygiene, bathing and oral hygiene
  • Companionship & Sitter Services
  • Meal preparation
  • Transportation to/from appointments
  • Errands and other personal services
  • Light housekeeping & laundry
  • Respite and family relief
  • Expertise with memory loss, confusion and forgetfulness
  • Home safety evaluations
  • Outpatient pre- and post-op assistance
  • Blood sugar testing
  • Home infusion therapy
  • Medication setup, administration and oversight
  • Tube, drain and/or bag maintenance

Caregiver Information

Caregiver Skills Include:

Ethics, Validation Therapy, Patient Transfers, Stress Management, Grief Issues, Family Communication, Communicating with Dementia Patients

Caregivers employed, bonded and insured: Yes

RN on staff: Yes

Caregivers available 24 hours a day: Yes

Available to assisted living facility: Yes


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