It has made my life much better.
The staff are very capable, helpful, and considerate.
BrightStar Care Central Denver / Castle Rock
Offers Home Care
62 Reviews
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(800) 973-1841
Reviews of BrightStar Care Central Denver / Castle Rock
Home Care Reviews for BrightStar Care Central Denver / Castle Rock
April 05, 2022
I am a current client of this provider
April 05, 2022
I am a current client of this provider
They keep us with the same caregiver over a long period of time.
I like the quality of people that they have.
March 02, 2022
I am a current client of this provider
They are very good. They do the heavy work I cannot do by myself.
I like that BrightStar has flexible hours and works with your schedule.
February 14, 2022
I am a current client of this provider
They are generally reliable.
I like their medical care and they come around when I have emergencies and they take care of things. They have been real personable.
February 03, 2022
I am a current client of this provider
They have made a difficult situation much more manageable. The caregivers have helped the most physically and emotionally.
I like the quality of the personnel that we have gotten here. We have had a couple of bad experiences with other home care agencies before.
December 07, 2021
I am a current client of this provider
They've helped me with my wellbeing.
Everything runs smoothly and I have an excellent nurse and she's always on time.
May 15, 2021
I am a current client of this provider
I couldn't fill the pill box on my own. They do that for me.
They are very reliable and good at communicating. Good service for a reasonable price.
April 20, 2021
I am a current client of this provider
They help me with my nebulizer.
They meet my needs.
April 08, 2021
I am a past client of this provider
I couldn't have done it without the agency.
I liked the people who came and cared for me, Julie who worked with me.
March 26, 2021
I am a current client of this provider
The current CNA has a language barrier.
It has been a little bit difficult. The first CNA that was assigned to me quit the company,
March 24, 2021
I am a past client of this provider
They have high quality staff.
They are very responsive and they have a high level of expertise.
January 07, 2021
I am a past client of this provider
She helped her with bathing, meals, and snacks.
I liked that they had really good caretaker and she was a go getter and helpful
December 16, 2020
I am a current client of this provider
The caregivers will help transfer her and help her go to the restroom.
This agency has great communication with their nurses.
December 07, 2020
I am a past client of this provider
Shaunna would show me how to do things. She deserves a raise.
She was on time. She answered my questions.
November 10, 2020
I am a current client of this provider
It is great, I am able to get someone to go to appointments with me and help me get a better understanding on things.
When I first started I had a hard time getting prescriptions.
October 23, 2020
I am a current client of this provider
They have been consistent and they come every two weeks. They take care of my dad's prescriptions.
They have delivered on everything they said they would deliver on.
October 16, 2020
I am a current client of this provider
It was absolutely necessary for my wife, and we are now only using the pharmacy and nursing services.
I like that they are very consistent in whom they provide.
September 16, 2020
I am a past client of this provider
They do not do their jobs when they get there. They have poor training. They could train their people.
The quality of their caregivers is poor. They could have been taking an interest in their job.
July 15, 2020
I am a current client of this provider
They haven't had much of an impact on me. Things are already pretty easy for me.
They have been flexible with my schedule. The nurse who comes is nice.
July 10, 2020
I am a current client of this provider
The most helpful part is that they keep me from falling.
I like the good people.
June 09, 2020
I am a current client of this provider
The nurses are very attentive.
I like the service and the nurses that come.
May 21, 2020
I am a current client of this provider
They have been very responsive when I have needed to call. There are a couple of nurses that I struggled to get in touch with when I needed to.
I haven't been with them long enough to give them that rating, but I have been through 4 or 5 nurses. There is definitely room for improvement.
May 21, 2020
I am a current client of this provider
They do anything they can to make my life easier, within reason.
I like that they're so professional.
April 14, 2020
I am a current client of this provider
They help get him dressed and with bathing and getting him a good breakfast.
They have done an excellent job for us and have sent good people.
April 09, 2020
I am a current client of this provider
They are willing to do what needs to be done to have Elizabeth taken care of.
Their people are very flexible and willing to work with us.
March 20, 2020
I am a past client of this provider
They fixed me lunch and changed the bed. They generally did what needed to be done. In fact, I thought they were bored because there wasn't a lot to do.
I liked that they were friendly and did what needed to be done.
March 12, 2020
I am a current client of this provider
They are familiar with the care I need and they provide caregivers that I really like.
I like the fact that the caregivers have to be CNAs.
February 07, 2020
I am a current client of this provider
They do what they are supposed to be doing, so that is helpful.
They take good care of people. They come if they say they are, and they let me know if they are not coming.
January 23, 2020
I am a current client of this provider
They have a big impact because they help me in and out of bed.
They do a great job. The one area they could do a little better is to send us the same caregiver.
January 17, 2020
I am a past client of this provider
It Was helpful having someone in the house who was trained and able to help her with things she couldn't do herself. It also allowed my father and I a change not to do them.
We were very lucky and the workers were generally very nice and competent. They worked hard to do what we needed and worked in my mom's best interest.
December 13, 2019
I am a current client of this provider
They have workers that help me stay upright.
It would be better if they would all be thinking the same things or would remember what I told them.
November 11, 2019
I am a current client of this provider
They have helped me out by coming to my house, and I like them.
The reason I like them is because I like my nurse.
November 11, 2019
I am a past client of this provider
I was hooked up to an IV, so they were able to help me out.
I had three different nurses come out, and they were all wonderful.
October 08, 2019
I am a current client of this provider
Just having someone here in the house was comforting. If I had problems, I could call out, and they would be there.
The ladies went out of their way to make sure I was alright. They made sure I took my medicine.
September 06, 2019
I am a current client of this provider
They have helped the most by giving us somebody to take care of him, and they give me peace of mind.
I like that they really hire quality people. They are very caring and focused.
August 14, 2019
I am a current client of this provider
The agency is willing to schedule way in advance. My infusions are spaced out, so the agency plans my next one so that I can plan my own things in advance.
The agency is flexible and always on time, and I've never had a problem with attitude.
August 14, 2019
I am a past client of this provider
They helped with meals and got my house organized so I could do stuff.
They are flexible. They were able to help me the same day I reached out to them.
July 02, 2019
I am a current client of this provider
I cannot drive anymore, so my caregiver helps me run errands and get groceries every week.
I like that they all are efficient.
July 02, 2019
I am a current client of this provider
They only come two days a month.
They keep the patient informed about every little change, and they are very courteous and very professional. I haven't had one complaint.
June 10, 2019
I am a current client of this provider
They can be better trained and take care of the client instead of just sitting around.
They can have better communication and more accurate scheduling.
May 21, 2019
I am a current client of this provider
We had four different people, and it depends on who comes to your home.
I would recommended them because they were responsive and sent people when they said they would be here.
May 21, 2019
I am a current client of this provider
This allows me to go to work, and they are nice to be around.
They have been very reliable and competent.
April 16, 2019
I am a current client of this provider
They've made a different with my stress and things in a psychological manner.
They're dedicated with the work that they're doing.
April 02, 2019
I am a past client of this provider
It was a great experience. I couldn't imagine not having them.
I like everything because they were so helpful. They cooked, cleaned, and took me to the store.
March 21, 2019
I am a current client of this provider
They help me get to places that I couldn't get to.
They cancelled one of my appointments and I had to get to the doctor and no one was there.
March 11, 2019
I am a current client of this provider
They try to help keep everyone on the same page and it gives him the opportunity to go and do things he wouldn't normally do.
I think that sometimes their caregivers are pretty flexible about doing smaller shifts.
February 20, 2019
I am a past client of this provider
They could have made life easier by sending someone who wasn't pregnant and could lift my mother-in-law. She was more worried about the caregiver rather than her own care.
The gal that they sent us was pregnant and my mother-in-law weighs 300 pounds and needed to be lifted.
February 15, 2019
I am a past client of this provider
There was a language barrier. He is 100% Spanish speaking, and little to none of the caregivers spoke Spanish.
I like that the people that were assigned to the case didn't have a lot of issues with call offs or no shows. They were there and in attendance.
January 16, 2019
I am a current client of this provider
She does not seem to respond to my texts very much but she is very accommodating if we need to take my mother where she needs to go and pick her up.
We have one caregiver that my mom loves from BrightStar Care. She wants to have this caregiver all the time and is sad when she does not come.
December 07, 2018
I am a past client of this provider
They provided care for my wife so I could work. The care was essential.
They could have provided more consistent caregivers. I liked that one caregiver was awesome.
November 05, 2018
I am a past client of this provider
They provided peace of mind when we couldn't be there.
I like the CNA that was assigned to us. She was a very nice and thorough person. She connected with my mom very well.
October 18, 2018
I am a current client of this provider
They could be better in picking up the pace in the procedures they perform.
The caregivers I've had haven't been bringing their own gloves. They could do better with the sterile procedures.
September 19, 2018
I am a current client of this provider
Whatever assistance I receive is excellent.
I like the people that they send over. They are accommodating.
September 11, 2018
I am a current client of this provider
I want them to provide us with another caregiver who has the qualifications that we need.
I like how they were able to provide us with one appropriate caregiver.
July 03, 2018
I am a current client of this provider
It is very expensive, and I don't like spending all that money, so I can't use them very often.
They come into my home to help me with me medication and things around the house.
April 09, 2018
I am a current client of this provider
People can't get into the building without someone buzzing them in through the phone. The caregiver from BrightStar Care didn't call, but someone must have let her in at the lobby door. I had a caregiver here with me and then another one just walked into my apartment without knocking. Nobody has shown up this week from BrightStar Care and nobody has called me. I would like to have just one caregiver a day instead of three.
January 09, 2018
I am a past client of this provider
BrightStar Care was great to work with. Everything was resolved. BrightStar Care was very helpful during a time of great need.
January 09, 2018
I am a current client of this provider
The nurse is very pleasant and nice. I'm going to be 93, and I've been self-sufficient. When the nurse comes she is nice and pleasant.
November 15, 2017
I am a current client of this provider
I would tell people that I had a problem at first, but they fixed it. Also, if you don't feel comfortable about your caregiver, they can change your caregiver for you. It's a tremendous relief to know that I can call and ask for help on a moment's notice, and it is also a tremendous help.
November 02, 2017
I am a past client of this provider
The scheduling at BrightStar Care was difficult, and it was hard to get CNAs to come out sometimes. I wish the CNAs had been more available because they weren't always very accommodating to my schedule.
October 17, 2017
I am a past client of this provider
BrightStar Care has very attentive caregivers, and my husband enjoyed some of them very much. BrightStar Care helped me considerably. They would take my loved one to places and I could trust them to care for him well and to drive my own vehicle. They were observant of his condition and informed me when there was something I should know about.
October 05, 2017
I am a current client of this provider
I receive exceptional service from BrightStar Care. My loved one definitely loves the caregivers that are sent out to care for them. They are attentive, do exactly what was expected of them, and go above and beyond my expectations.
About BrightStar Care Central Denver / Castle Rock
BrightStar Care Central Denver / Castle Rock is an in-home care provider serving Aurora, Colorado and the surrounding area. BrightStar Care Central Denver / Castle Rock offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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