Kindred at Home - Personal Home Care Assistance - Vacaville, CA Vacaville, CA

Kindred at Home do not perform COVID-19 testing on their employees. All they do is a temperature check and ask if they are feeling sick. This is almost completely worthless for determining whether they are infectious, since many, if not most, infected people are asymptomatic. This is especially bad for the vulnerable people who are most of their clientele. We declined to have them visit us.

I have been working with Kindred at Home. It is for my mother. Mom got paralysis, but she does a few things for herself. As far as doing things for me, Kindred at Home changes her if she needs to be changed. Also my mom needs her meals prepared as she does feed herself. She gets transferred from the wheelchair to the bed and they bathe her. If she messes up her linens, they clean it up, and they wash her clothes sometimes. Mom is comfortable with most of them. We got this foreign lady named Tiffany, who is our regular Monday through Friday girl, and she loves her. She is really cool with her. My mom has had conflict with a couple of other ones but given her condition, sometimes it is her as sometimes she gets very frustrated. The reason we got a lot of health care is because my mom is falling out with everybody in the family because they are not understanding her mental situation. The guys at Kindred at Home, they don't take anything negative I say. They always figure out a solution for it. If I say this is something I don't like, they will address it and they will try to fix it.

I have been using Kindred at Home for 6 months now. It is for my father and it has been great. Theresa is a really good person. She is concerned all the time. She calls when she doesn't have to check in on him. That's a really nice job and I appreciate all of that. They clean up, they cook him breakfast, they make coffee and then they cook him lunch before they leave. They also clean up and do his laundry. My father is very comfortable with them. They're professional and they do a great job; you don't have to worry about anything.

We used Kindred at Home for three months for my late mother. The lady that got us set up with the service was very professional, very easy to work with and she got things arranged. We had a variety of caretakers. Some were better than others, and some of the personalities didn't work so well with my folks. When we asked to replace somebody because it wasn't a good fit, they accommodated our request, so that was a positive. A negative was that it wasn't as consistent as it would have been ideal. We had to change caregivers multiple times. I don't think we ever had a full week of care with the same person every day. These caregivers are never going to be as proactive as a natural family member would be. We brought them in specifically because some of the household habits were not safe nor healthy, so they had to go up against the man of the house and tried to change things, but none of them really wanted to do that because it was uncomfortable. It is not really a complaint, it is just that the truth of getting them to care for the elderly people when elderly people are stubborn and the caregivers only have so much talent and ability to influence them. My mom was comfortable with some of them, and there were a couple of them in particular they really liked. One of them retired, so we couldn't keep her any longer. Kindred at Home was very good at accommodating our request and keeping in touch with us if things were shifting.

My friend used Kindred at Home for eight days. She had a really good experience. She really liked all the ladies that came. They're all very nice and pleasant. She was comfortable with them. They provided excellent care.

Caregiver is well-trained, knowledgeable in communicating with client. Knows what the client’s needs and dislikes. Very thoughtful when the client is in a bad mood. Help converse, standby for the client when showering, dressing and toiling. Also reminds client to take medications. Thank you for all your help.

Kindred represents the upper echelon of home health care services, an efficiently run organization that operates like a taut ship. Dependable, competent caregivers and very responsive management (Nick F.). They made considerable effort to always accommodate our needs.

There have been a few mistakes, but overall, they have done an excellent job.