The agency sends me the same caregivers, and they know what I need.
I like the agency because they are very careful and send me excellent caregivers.
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Reviews of Right at Home San Jose, CA
Home Care Reviews for Right at Home San Jose, CA
December 05, 2022
I am a current client of this provider
November 08, 2022
I am a past client of this provider
We only had them for about 3 days a week and the impact was according to how often they could get the same person to help us. The caregivers could have had a greater impact if they had been trained more so they could actually accomplish the tasks without having to have a person continually helping them or telling them how to do it.
I don't know if they do this or not, but I think maybe sometimes there's not enough training for when they do specific things like making beds and taking care of the kitchen when you need it.
October 06, 2022
I am a current client of this provider
We had one person that wasn't a great fit. They were able to replace her. They are accommodating, & their caregivers are top notch.
They are just professional. I don't feel like other agencies have as high standards.
Provider Response
Thank you Trasie, we have grateful to have assisted your father-in-law with his care needs. We appreciate you recognizing our caregivers for their dedication and professionalism.
September 09, 2022
I am a current client of this provider
It improves his daily life. They give me peace of mind and free time to do things I need to do.
We've had a few issues with people canceling.
August 10, 2022
I am a current client of this provider
They give me time to get out and go to the market and the bank.
They have been very responsive and getting us coverage on weekends and holidays.
June 09, 2022
I am a current client of this provider
They just need their caregivers to be more trained.
They could be more sensitive to the clients and get the workers better trained on what the client needs as far as equipment and things they have problems with.
February 03, 2022
I am a current client of this provider
I don't know what I would do without the services. It is very helpful.
I would recommend them because they are a good company and provide great care. They are very cooperative and do everything in their power to meet my needs.
January 27, 2022
I am a current client of this provider
They helped me walk by working on my legs.
They are friendly and know what they are doing.
January 20, 2022
I am a past client of this provider
They helped us at home and kept him company.
They were consistent and had good quality care.
August 05, 2021
I am a current client of this provider
It is important to us. There aren't any ways that they could be more helpful to us.
They are reliable and dependable. My mom likes the person that comes out.
July 09, 2021
I am a current client of this provider
They've been flexible as needed, and for the most part they have been fine with any adjustments that needed to be made.
I've had no issues, and the caregiver has been excellent. They've been flexible with their services as needed.
Provider Response
Thank you for your continued confidence in Right at Home-San Jose to provide high quality care for your parents' needs. We appreciate you you working with us over the last 3+ years.
June 21, 2021
I am a current client of this provider
I think communication is a big help.
I like the accessibility and they always answer questions. They are responsive.
April 24, 2021
I am a current client of this provider
The agency has been helpful by providing company.
I would like to see better training with the caregivers before they are assigned.
April 09, 2021
I am a past client of this provider
They helped us out the most by caring for my mother. They help give us the best quality of life for my mother.
I like that the quality of the services were so high.
October 14, 2020
I am a current client of this provider
They keep in touch and provide us with a caregiver.
We have got a very good caregiver.
March 09, 2020
I am a current client of this provider
The caregiver that I enjoy so much was replaced by a brand new caregiver that I didn't know. It was hard because she was asking me all these questions, and I hadn't slept, but I needed to explain how I like things.
The caregivers vary, and being 95, the changes are hard to handle.
December 20, 2019
I am a current client of this provider
They've helped me a lot. My husband just died and so they're helping me get through that.
They're very easy to talk with. They're always pleasant and respond well.
November 21, 2019
I am a current client of this provider
They keep me company and ask what I need. If i need something, they make sure I get it. If I need something to drink, they will make me tea. If I don't care to sit and talk, we don't do that. They are very responsive to my needs.
They were very considerate, helpful, and not intrusive.
November 12, 2019
I am a past client of this provider
They definitely increased his quality of care. They communicated with him and found out what might make him happy that day or watch a movie with him after the care was done.
The paid attention to detail, and they always followed through. They would get back up if the usual caregiver wasn't available.
October 10, 2019
I am a current client of this provider
Their availability of being here when I shower is most helpful.
I like that they are flexible, which is nice because I have a lot of people coming in and out. It is nice that they can meet my needs.
August 08, 2019
I am a current client of this provider
They freed up my time so I don't have to be with my mother.
The agency is very transparent. Everything is out front, and nothing is hidden.
July 23, 2019
I am a past client of this provider
I think that companionship was the big thing. They took her to appointments, which was important.
They were very accountable, and the caregiver was on time. If I had a concern, I would talk to the owner, and they would address any issue that we had.
June 11, 2019
I am a current client of this provider
It gives my wife a lot of help with taking care of me, so she doesn't have to do so much.
The care we are given is good. She does what she is asked to do. She helps me walk around.
February 05, 2019
I am a current client of this provider
They help me to be able to do more for myself.
The personnel is good.
January 07, 2019
I am a current client of this provider
It frees me up with extra time and gives me more patience when I spend time at the house with my mom because I know things are already taken care of.
They have caregivers who care a lot and take extra time to help out.
January 07, 2019
I am a current client of this provider
They have provided conscientious companionship for my mom. Everything they do for her is done well.
They are very efficient and responsive to our needs. Whenever I need something changed, they always take care of it.
December 13, 2018
I am a past client of this provider
The caregiver we had most of the time was very friendly and made my wife feel comfortable when it could have been scary for her to have someone else in the home.
The most important thing was that the owner gave us a lot of guidance in an area in which we were unfamiliar. The caregivers are great too.
October 04, 2018
I am a current client of this provider
They help just by being here.
They're very dependable.
September 13, 2018
I am a current client of this provider
My caregiver is outstanding and that is the only reason I haven't left the company.
They should be more concerned about my well-being and less concerned about the money.
August 02, 2018
I am a current client of this provider
The caregiver helps my loved one with exercises and daily care.
They could improve the caregiver's knowledge of their client's diseases.
June 17, 2016
I am a past client of this provider
Owner is most capable, caring and effective. Organization works, in part, due to owner hands-on involvement. Excellent scheduling: adjusts to significant changes in my schedule, sometimes on short notice.
Would use again without hesitation.
March 30, 2016
I am a current client of this provider
Carol and her team were exactly as promised. Caring and professional. Punctual and thorough. Carol was actively involved in the enrollment and evaluation process, and always immediately available when I had a question or change to request.
January 08, 2016
I am a past client of this provider
The whole team at Right at Home was outstanding. They responded immediately to my call, sending the owner the same afternoon to assess our needs and meet my dad. David was an excellent listener and very accommodating. They setup overnight care immediately and then setup round the clock care as soon as we needed it. The quality of the caregivers was excellent, highly competent and extremely kind. Strongly recommend!
October 31, 2015
I am a current client of this provider
I can’t be thankful enough for the professional care my father received from Carol and staff. They were there from beginning to the end of his last days. My family and I are most grateful.
August 26, 2015
I am a past client of this provider
We were so happy to find you. Carol went above and beyond what we expected. She was a godsend.
About Right at Home San Jose, CA
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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