BrightStar Care Roseville

Offers Home Care

101 Reviews
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BrightStar Care Roseville (800) 973-1841
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Reviews of BrightStar Care Roseville

101 Reviews Write a review

Home Care Reviews for BrightStar Care Roseville

June 14, 2019

By Julia M_1

I am a current client of this provider

They're helpful because I don't have to do anything anymore. I get more time to relax and enjoy my life. They're always available and my caregiver is very knowledgeable about everything. She takes good care of me.

May 22, 2019

By Victoria n

I am a past client of this provider

They took a lot of pressure off me in trying to find care on really short notice. They were able to get me service on really short notice.

May 22, 2019

By Ethel "_1

I am a current client of this provider

Warren is comfortable, and I am able to go out and get some things that he needs. I would like to see more training.

May 22, 2019

By Truman S

I am a current client of this provider

It makes my life livable. She makes me meals and helps me get up when I fall down. She is a good cook, she cleans the house, and she picks me up when I fall.

May 10, 2019

By Grant H

I am a current client of this provider

It helps me because they do some of the work around here that I can't do. I like them because they are here when they are supposed to be. They are smart and when I ask them to do something, they do it.

May 10, 2019

By Wallace _1

I am a current client of this provider

My husband likes him and I like him. He is just like one of my sons. They are very polite, bright, my husband gets along with them. They are very nice and well-mannered.

May 10, 2019

By Hiram S

I am a current client of this provider

They help me with my breathing, washing clothes, and the bedding. I don't know what they can improve on. I like their promptness and efficiency.

May 10, 2019

By Annel P

I am a current client of this provider

My caregivers are personable, and they have great intuition. I don't like how corporate the agency is.

May 01, 2019

By Lynne L

I am a current client of this provider

They make sure that she is safe. They are dependable.

April 22, 2019

By David Y_1

I am a current client of this provider

They have freed me up because I was the full time caregiver, so they give me a break each week. I have recommended them to a couple of people. I like that the lady that comes to our house is pleasant, resourceful, and works hard.

April 12, 2019

By John O_7

I am a current client of this provider

It gives me a chance to get out and about to do what I want to do. The lady that came and set us up was very knowledgeable about what she was doing.

April 10, 2019

By Christine G_4

I am a current client of this provider

It's positive most of the time. It's a negative impact if one of them takes a two week vacation. I like the people I have. It took them a while to find the permanent people I needed, that is my only complaint. However, their people are good.

April 10, 2019

By Rich U

I am a current client of this provider

When they interview their people, they probably look for a lot of the good things that we would expect. It is the quality of the people that they send out that I like.

April 02, 2019

By Ann K_13

I am a current client of this provider

They come in at night to watch my mom so I can sleep, and watch her in the day while I am not here. I feel like we have a connection with the people who work here.

March 20, 2019

By Jackie M_1

I am a current client of this provider

They have had an immeasurable impact. We couldn't do without them. I like everything because they have been extremely helpful in the six months we have had them.

March 19, 2019

By Valerie W_1

I am a current client of this provider

They take the time to train their people, and they try to make sure they fill the requirements for the services. If they cannot make a day, they will have someone fill in for that day.

March 07, 2019

By Anonymous_1678

I am a current client of this provider

They have been very helpful. They have very polite people working there.

March 01, 2019

By Lois L_6

I am a current client of this provider

If the caregiver could be more independent, that would be nice. She has a lot of questions. They have the care specialists come when the regular caregiver can't come.

March 01, 2019

By Trudy B

I am a past client of this provider

Some of the staff was not motivated to do things. Most of the staff was good, but there were one or two that were lazy.

February 25, 2019

By Charlene H_1

I am a current client of this provider

It has been good but the people that come in lately, I have had to explain a lot more to. Some of them don't seem to want to help around the house. We have had 6 caregivers in 3 weeks which is disappointing.

February 25, 2019

By Joanne V_1

I am a past client of this provider

They monitored him in his sleep. If he was expressing pain or was unsettled, they would call for the medication. They were very efficient, on time, and friendly people.

February 25, 2019

By Joseph A_1

I am a current client of this provider

They followed up. We only used them for four days but they were good. They followed up all the time and the caregiver was very attentive to my mom's needs.

February 21, 2019

By Edward A_2

I am a current client of this provider

It has been helpful to have someone around to give us a hand and take care of certain jobs in the house. We asked for certain qualities in a caregiver and we've gotten great, wonderful people.

February 20, 2019

By Gayle S

I am a past client of this provider

She had dementia, so things could change hour to hour. Things went pretty well given the circumstances. It is never perfect. I am continuing to use their services, just not for Gayle. We had a long-term relationship with our caregivers for over ten years. I would tell others to keep the good ones and get rid of everyone else.

February 01, 2019

By Jeanine

I am a current client of this provider

For my loved one, it is very good. It allows me to leave the house for a few hours. I like the person I have. He is great and wonderful. He is very calm, and he works with my loved one.

February 01, 2019

By Lisa M

I am a current client of this provider

Everything has been spot on. Our caregiver has been awesome, and she's exactly what we needed, which is someone who's straight forward and who has a sense of humor. I've been satisfied because they have great people.

February 01, 2019

By John S

I am a current client of this provider

They have helped me the most by making sure that I get to certain places on time and helping me with things like eye drops. I like that they are efficient and provide good quality.

January 22, 2019

By Bob M

I am a current client of this provider

I can't think of any way that they can make my life easier. We've had pretty good services with them. **Weak Feedback**

January 16, 2019

By Bob D_4

I am a current client of this provider

They could charge no money. I would like to see them improve in the charging of one or two minutes over the set time.

January 16, 2019

By Cindy R_1

I am a past client of this provider

I broke my hip and needed to have someone here to help me. They were here with me and made sure I got to all my doctor appointments, was showered, had meals, and was dressed. I liked that they were reliable, punctual, cheerful, helpful, and listened when they took me for doctor appointments. They couldn't have been any nicer.

January 16, 2019

By Frank A_2

I am a current client of this provider

The impact is wonderful when I am in a need. I like the quality of the caregivers. They are very friendly people.

December 17, 2018

By Jerry _3

I am a past client of this provider

They provided one-on-one care when family could not be there. I don't know anything specific for them to do better. We were pretty happy with them.

December 13, 2018

By Mauren D

I am a past client of this provider

I felt assured in knowing someone was with my aunt 24/7 as she was dying, and it gave me peace knowing she was in good hands. My aunt wasn't able to communicate, but I could tell she felt more at peace when they started their care with her. I felt that in the intake interview, the person who interviewed me was extremely thorough and understanding of my aunt's needs. Ahe was also concerned about my needs, which was surprising and nice. The intake was rapid and easy.

December 04, 2018

By Chapin G

I am a current client of this provider

They help me with transportation to my medical appointments. They are on top of scheduling and everyone they sent was really nice.

December 01, 2018

By Susie G_1

I am a past client of this provider

They could have put the customer first and have been more understanding. They should only come during the times requested and do what is requested. We had a rough start in the beginning, as they came early and weren't willing to wait. My mother arrived on time, but since they didn't wait, they had already left. Another time, no one showed up. I understand that she was terminated, but we didn't receive anyone that day. They just said they would send someone out the next time they were scheduled to. They started charging by the minute instead of by the hour, so caregivers would make their own hours. They would come early and leave late, and we would get billed for it.

December 01, 2018

By Cheryl M_9

I am a past client of this provider

The care that they gave my mom gave us relief from having to watch her constantly and make sure she was taken care of. They were very flexible in trying to work with us and our specific needs. Our caregiver that we loved had a baby, so she wasn't able to work for us anymore, so we changed companies.

November 27, 2018

By Johanna L

I am a current client of this provider

All of a sudden, I have someone here to help me go shopping and go to the hospital with me. I enjoy having them in my home. They are very helpful to me, are clean, and are educated.

November 07, 2018

By Joyce F

I am a current client of this provider

They help me when I need to be helped. Everybody I've had is very nice, both for me and when my husband was using their services too.

November 02, 2018

By Dan S_5

I am a past client of this provider

They relieved my burden. They are awesome, they have passion and they care.

October 31, 2018

By Charles W_2

I am a current client of this provider

They took care of the kids and left the house clean. The caregivers are on top of everything.

October 29, 2018

By Norma _1

I am a current client of this provider

It's been God sent. She's helped the most by letting me take care of things while she watches my husband. I have recommended them before. The caregiver they sent out is very good and attentive, is knowledgeable and is reliable.

October 22, 2018

By David _1

I am a current client of this provider

Since my mother needs care during the day when I am unavailable, it helps having them there. Overall, it has been a great experience with them. I would make sure to tell others that they should set the expectations right away.

October 19, 2018

By Chris B_5

I am a past client of this provider

It made us feel very good about our transition. They are honest, trustworthy, and there was nothing to worry about.

October 18, 2018

By Sheryl S_1

I am a current client of this provider

They get my food ready and they do everything I couldn't do without them. They always help to cover shifts for the regular caregivers if they can't make it.

October 18, 2018

By marilyn l_1

I am a current client of this provider

I couldn't do without it. It allows me to have some time for myself and it helps my husband. It gives me help with cleaning up dishes and light housekeeping which relieves me of the chore, so I can go do other things. I don't have any problems with them and their aides have been efficient. The one we have is great.

October 18, 2018

By Shawn R_1

I am a current client of this provider

She was able to take care of them while I was sick and helped the kids overall. She helped my daughter bake cupcakes She kept them busy and happy. The caregiver was very patient and kind to my kids. She was very helpful.

October 18, 2018

By Robert "Bob" L

I am a current client of this provider

They provide medication and deal with little emergencies that pop up every day. I receive sensitive services and they are very timely. I am pretty happy with their services and am not looking for someone else.

September 27, 2018

By David E

I am a current client of this provider

I have talked to the management about getting someone different and we are holding off because there are changes happening shortly. There is no one I have to recommended them to. It is not likely that I will go out recommending them.

September 27, 2018

By Pam _1

I am a current client of this provider

My loved one is at the end of their life and it helps them a ton to have these services. They are pretty picky and choosy of who they hire, and if a client complains, they'll listen.

September 24, 2018

By Anonymous_13

I am a current client of this provider

They have helped me with errands. They are reliable and come when they say they will.

August 24, 2018

By Reina B

I am a past client of this provider

She wasn't totally dependent yet. We started them because she got sick. It stressed her out that they weren't here to work and they were just here to be with her. It relieved my sister and I. They were very nice. I kind of thought they were gonna do more than just sit with someone.

August 02, 2018

By Jodi B

I am a past client of this provider

The caregivers, if they were instructed to do certain things, wouldn't do anything else. They didn't seem to have the ability to waver or go outside what they perceived as the guidelines. I think their communication could improve. My mother would say that the training the employees received could improve. I did like convenience. They were covered by BrightStar insurance.

August 01, 2018

By Tammy M_4

I am a current client of this provider

The caregivers converse and keep my loved one engaged. They do what needs to be done to make them feel comfortable. The people that they have sent out to us have been knowledgeable. They step in to do what we need them to do.

July 25, 2018

By Carol L

I am a past client of this provider

They helped my husband with all of the things we signed up for. They made my life easier. I am extremely likely to recommend them. There wasn't anything I didn't like. They were very helpful.

July 23, 2018

By Mary L

I am a current client of this provider

They give me peace of mind. If I didn't have a caregiver here, I would never be able to leave the house. BrightStar Care has very professional employees. They are reliable and responsive.

July 02, 2018

By Maureen D_2

I am a current client of this provider

It gives me the freedom to get out so I don't worry about him being him being alone. They have been very reliable and I've enjoyed working with the people they've sent out.

June 20, 2018

By Elfi S

I am a past client of this provider

They were able to supervise his medication, provide meals, and take him on walks and socialize. They were quick to respond. They were very accommodating.

June 20, 2018

By Larry R

I am a past client of this provider

It is a must when you need it. The personnel was trained and on time.

June 05, 2018

By Ed D_1

I am a past client of this provider

They helped us the most with cooking. We were very happy with it. They were very professional with well trained workers. They had concerned supervisors. My wife agrees.

June 05, 2018

By Rosemary

I am a past client of this provider

They help in every way with whatever I need. Everything was excellent.

June 01, 2018

By Doreen R

I am a current client of this provider

My caretaker identified that my husband was more ill than he thought and he ended up having pneumonia. I like the care and they treat my parents really good.

May 23, 2018

By Lynne H_2

I am a past client of this provider

Towards the beginning, they were very helpful, and towards the very end, it was awful. There were several caregivers that were assigned and two were outstanding, very professional, and helpful.

May 02, 2018

By Gaye S

I am a current client of this provider

They are very consistent with there care and provide prompt service. They are easy. They make life a lot less stressful.

May 02, 2018

By Joann K

I am a past client of this provider

I liked that they were able to do exactly what I asked them to do for the patient that was under my care without any question. It was the only way that I could sleep because before they came to help, I would never sleep.

April 19, 2018

By Joyanna N

I am a current client of this provider

They do a good job by getting good people in here. They give me someone who is matched to my needs.

April 17, 2018

By Caron H

I am a current client of this provider

They are reliable because the caregivers come on time and they don't leave my family member without care. They do what we want them to do and we trust them. They keep my father safe when we are unable to be there.

April 02, 2018

By Harvey F

I am a current client of this provider

I've had good luck. All the caregivers have been pretty good and competent, and I got along with them. I've been pleased. I'm improving, but early on they helped with daily activities like bathing and dressing. I felt they did everything well.

April 02, 2018

By Herb E

I am a current client of this provider

They are personable and good people. The caregiver that we have right now is perfect. They have made things easier for me due to the fact that I work a full time job. They take the pressure off of me.

March 02, 2018

By Rose L_1

I am a current client of this provider

The first caregiver was a no-show, and I went without care for a week. The current one shows up late sometimes. The office staff came out and talked with us. They helped us start out the services.

February 21, 2018

By Anonymous

I am a current client of this provider

They're all competent, they do a good job, and they can help my loved one with errands. We have a good home care nurse. They're there every day and they keep my loved one company, which is the biggest help.

January 26, 2018

By Lee & Ray F

I am a current client of this provider

I get feedback really quickly, I get returned phone calls, and the caregivers are very professional. It makes life easier because I know someone is with my parents, looking after them, and making sure they're eating.

January 11, 2018

By Mary P

I am a current client of this provider

They adjusted really well when we asked for some different care providers, because sometimes people's personalities are just different. They're super understanding and willing to work with us. Their admin team is super easy to work with. My mom's personality takes her a long time to adjust to people. They're very reliable so that my mom always has groceries once a week and has someone to take her to doctor appointments. Once it's arranged, I know it will happen.

January 04, 2018

By Virginia H

I am a current client of this provider

My caregiver is over and above what I expected. She is working before I even tell her what needs to be done, because she can see what needs to be done. She always helps me with my shower, and she helps me put on my stocking in a way that isn't painful. She knows what I like to eat and fixes it before I even say.

December 09, 2017

By Shane O

I am a past client of this provider

BrightStar Care comes in and works every day. They even sometimes do a little extra to help out. It's hard having people in your house all the time, and he needed a lot of care.

December 06, 2017

By Mary "Liz" M

I am a past client of this provider

BrightStar Care was always willing to work with me and were flexible with my scheduling. Some of the night time caregivers didn't wake up when my mother woke up. When scheduling night time caregivers BrightStar Care should have very clean expectations on what the caregiver is allowed to do. The client should know what the caregivers are allowed or not allowed to do like use the cell phone, or sleep.

December 05, 2017

By Roberta P

I am a current client of this provider

BrightStar Care is very responsive and dedicated to my needs. BrightStar Care makes my life a lot easier for my wife and I. BrightStar Care can take some of the load off of us and they can even help administer minister.

December 01, 2017

By Larry H

I am a current client of this provider

I would definitely recommend BrightStar Care to others. I am impressed by the promptness of the caregivers. Our caregiver doesn't do much. She doesn't clean or fix meals, but she does act as a buffer between my husband and I, which is very needed. He has dementia, so it is great to have her help us so that I don't get as frustrated.

December 01, 2017

By Betty S_13

I am a current client of this provider

I would tell others that BrightStar Care is a good company to hire because we had excellent caregivers. The services make my life easier because our caregiver knows where everything is and what to do ahead of being asked.

December 01, 2017

By Herbert O

I am a current client of this provider

BrightStar Care provides caregivers that are on time, efficient, and attentive in caring. The services make my life easier because I can't do any cooking or cleaning so the caregivers do it for me.

November 20, 2017

By Svend H

I am a current client of this provider

I'd tell people that BrightStar Care has good caregivers, they're excellent. The service has helped the most by taking good care of my husband. That's the number one thing.

November 17, 2017

By Patricia M

I am a current client of this provider

BrightStar Care provides caregivers that I am satisfied with. The services make my life easier because they take care of my husband.

November 15, 2017

By Randolph R

I am a past client of this provider

BrightStar Care gives very good service. The person that they sent was very good, helpful, friendly, and kind. The service helped me with the shower.

November 08, 2017

By Mr N_1

I am a past client of this provider

BrightStar Care didn't respond as quick as they said that they would, so I wish that they were as prompt as they said they are. BrightStar Care provides a wheelchair and a walker for my loved one to help her walk around the house.

November 06, 2017

By Steve Y_1

I am a current client of this provider

BrightStar Care could conduct themselves better in my home with my father. I do not like that the caregivers steal spoons and that they put dishes back in the wrong places. One caregiver from BrightStar Care helps make breakfast and makes sure that my father takes his medicine. BrightStar Care helps my father be his old self before my mother passed away.

November 02, 2017

By Coleen_1

I am a current client of this provider

I would tell someone that BrightStar Care has great management. The company is really well run and all the caregivers are prompt. My parents are pretty independent so while BrightStar Care's services are good, my parents try their best to be independent.

November 02, 2017

By Anonymous_1402

I am a current client of this provider

BrightStar Care is really responsible, and they care about their patients. BrightStar Care does whatever my loved one asks.

October 11, 2017

By Gaing C

I am a current client of this provider

I would tell someone that BrightStar Care is good. BrightStar Care has made my life easier because I work full-time and I need someone to help in the morning.

October 04, 2017

By Thomas L_1

I am a current client of this provider

I would recommend BrightStar Care because their employees are wonderful. The care helped me a whole lot and I couldn't ask for anything better.

October 03, 2017

By Roland _2

I am a past client of this provider

BrightStar Care did a good job of taking care of my mom. They sat with her overnight and did what we asked them to do. It wasn't a huge impact. The caregivers sat with my mom overnight.

October 02, 2017

By Scott B_3

I am a current client of this provider

I like BrightStar Care because they have good quality staff. They have good empathy. The care from BrightStar Care made my life easier. The majority of the time they did a night shift to watch over my loved one.

September 26, 2017

By Carrie B_1

I am a past client of this provider

I'd tell people that BrightStar Care is professional and caring. The service has helped the most by giving comfort to Henry.

September 13, 2017

By Madeleine M

I am a current client of this provider

I would tell a friend that BrightStar Care they help clean up and help with the housework. BrightStar Care has made my life easier because they provide me with the security, confidence, and the safety I need.

September 13, 2017

By Virginia Z

I am a current client of this provider

BrightStar Care was very helpful with everything. BrightStar Care was able to come help with stuff I couldn't do anymore.
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About BrightStar Care Roseville

BrightStar Care Roseville is an in-home care provider serving Roseville, California and the surrounding area. BrightStar Care Roseville offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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