Victorian Home Care

Offers Home Care

59 Reviews
Call (800) 973-1841
Victorian Home Care (800) 973-1841

Reviews of Victorian Home Care

59 Reviews Write a review

Home Care Reviews for Victorian Home Care

April 08, 2021

By Nick

I am a current client of this provider

I think initially, Victorian Home's care plan was very well put together. Over time checking in on their care plan and modifying it, maybe not the highest touch but definitely crafting the initial plan was great and implementing it was great. I think overall, the caregiver's work ethic has been very good. There's generally a couple of bad apples in a bunch, but Victorian themselves has been good at identifying these caregivers or at least listening to our concerns about those caregivers, and removing them and replacing them with someone who has a much better work ethic and handles my dad's care much better. Their communication has been really good. There has been a couple of times where either a caregiver hasn't reached out to them about missing a shift or being late. In that case, it's not Victorian Home Care's fault that there's not great communication, it's the caregiver's fault, and it has been an issue a couple of times. We've been with Victorian for almost 2 years now, and that's not something that you can completely do away with. Normally, their communication is really good except on those cases.

Provider Response

Thank you for sharing your experience. We appreciate you sharing your positive feedback with us.

March 31, 2021

By Jose

I am a past client of this provider

Victorian Home Care cared for my friend for the last 3 years. It was absolutely a good match. Their plan of care is more than adequate and it was above and beyond sometimes. I really appreciate their time to work with my friend and took good care of him right to the very end. They would come in and sit with him, give him breakfast, lunch, dinner whoever their care worker happened to be. They would sponge bath or bathe him and help him dress. They would make phone calls for him, write notes for him, because he was legally blind. At times they even pick up stuff from the store for him. I like that the case worker was always willing to work with my friend and I, as well as the caregivers on the job. If they needed to call me, they would call me or they'd pass information along. They would also take notes on what to look out for, they would call me if he fell or he wasn't eating, then I would get on the phone and talk to him. I was very super satisfied with the services they provided. They were very flexible and agreeable.

Provider Response

We appreciate you taking the time to share your experience with us. It is our honor to provide quality care.

March 03, 2021

By Janet

I am a current client of this provider

We have been using Victorian Home Care for five months now. They're helping me out with my husband who has Parkinson's disease and dementia, and they're wonderful. They have a journal that they keep, they come in and they go up to see John and they go 'What's going on?" They feed him, they bathe him, they dress him, they clean where areas need to be cleaned, they entertain him, and they try to take him on walks. They provide him with friendship, and I think he likes them now. The agency always call like me if somebody is going to be late or somebody can't make it today, so it's like we're an open book to each other. I've had an experience with one other home care agency and then Covid kicked in, so when I finally got comfortable getting home care, the VA suggested these guys, and it's like night and day. They're organized, they're careful, and they're caring. I attribute that to the agency itself, not the individual caregivers, but the actual agency as they got it together. My favorite caregiver is going to be in Arizona for three or four months, then they talked to me and said they got me my next favorite caregiver and we worked it out. We were all talking about it and it's great. They're so clear that I don't have to wonder, and the caregivers are all on the same page, too.

Provider Response

Janet, we are so happy to read such a great review about Victorian Home Care - Monterey! Our team strives to deliver excellent care, and are glad you found this to be the case during your husband's experience. If you have further needs or questions, please reach out!

January 29, 2021

By LL

I am a past client of this provider

Victorian Home Care is good. They helped me with preparing lunch and care for my husband who was not very ambulatory. My husband passed away Christmas Eve. The experience I had with Victorian Care was positive. The agency tried to match the need and find the right fit. They were responsive if I had any concerns and it had been pretty good. However, there's still room for improvement.

Provider Response

We are happy that you shared your positive experience with us. It is our honor to provide quality care.

November 07, 2020

By Lori

I am a current client of this provider

I have been with Victorian Home Care for less than a half a year. The person that is my provider or my helper, she is fantastic and I really like her. I know I'm going to have her until Christmas, but she is going to go back and do more college. I think she wants to become a doctor. I have her for another two months, and I'm really happy for that. It's a blessing. I like Victorian Home Care. I can't bend very much. I can't squat or walk on any slippery thing, I've had 44 surgeries and going in for my 45th soon and that just since when I was 18 and I got hurt in the army. When I got in a car accident, it changed my whole life because I have severe arthritis in that leg where I got hurt. It is frustrating because this is not like me to just sit in a recliner with my leg propped above my heart because there's just so much I can do to relax and it just drives me crazy. My caregiver comes and she clocks in with my phone. She is very conscientious about her job. She makes sure when you want to be showered and when you want your leg and back rub. As soon as we are done with the shower, she puts deep heat type rub stuff on my knee and lower part of my leg where it's a mess, and that helps. Sometimes I get cold from the IcyHot stuff because it is like ice and then it's hot, so she helps me with the bath. Sometimes she has to get me extra underwear because one of my surgeries was a bladder reconstruction and so sometimes if I'm coughing because I have asthma, I sense a leak. She is already ahead of me knowing what I need because we have been with each other for a few months now. I know she knows what is necessary to be functional. She is very gentle, she is not bossy, and she is not talking down to anybody, and that makes it so much easier. So I have a bladder problem and I have a bunch of things that I'm struggling with. I have sciatica, I have problems with my neck and my lower back, and I've had tons of surgeries on my feet and the nerve roots, it turned out to be a mess, and it's one thing after another. The people are very conscientious, very thoughtful, and very caring. Before I got Victorian Home Care, I didn't feel like I was strong enough to take on going home after such a huge surgery as this is. They had set up for me to go to an old folks' home in Monterey and I was like 'no.' Once I saw it everybody was in wheelchairs in the hallway and nobody was talking, and some people were talking to themselves, and it scared me really bad. I appreciate Victorian Home Care coming to my house and letting me be independent still, which is huge.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

October 15, 2020

By mkdl

Other

The service that the caregivers from Victorian Health Care provided to Dad in his declining years was excellent. My family was very fortunate to have found a company with people who are both professional and compassionate. The company worked diligently to schedule caregivers with whom my dad and mom were comfortable with in their home. The caregivers provided Dad with the gentle and energetic care that was necessary to sustain Dad's health, safety, and quality of life. The family is very thankful for their compassionate service.

Provider Response

We appreciate you taking the time to share your experience with us. It is our honor to provide quality care.

October 14, 2020

By Jolee

I am a past client of this provider

Victorian Home Care was good. There were some care providers that were better than others, but there was one caregiver that I loved. She was awesome, awesome, awesome. We absolutely loved her. They provided services by helping my uncle with bathing and with cutting his nails. They help brush his hair, wash him up, feed him, take him out to go outside, and change his diaper. We used Victorian Home Care for two-and-a-half months. They were very reliable and responsive. I had changes all the time because my uncle had doctor's appointments and they always were able to change the schedule.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

July 04, 2020

By Edna

I am a current client of this provider

Great service. Good staff.

Provider Response

We are happy that you shared your positive experience with us. It is our honor to provide quality care.

July 03, 2020

By Judy

I am a past client of this provider

We used Victorian Home Care for my dad. It was a very positive experience. The people that they sent for the most part were outstanding, especially Amy. We were very satisfied. They kept me informed, and they gave very good care. They provided my dad 24-hour care. First of all, they took care of my mom but she passed away. They cooked and did light housekeeping, they made sure my parents were bathed and well fed, and they took them to doctor's office visits. When she passed, they took care of everything for my dad. It was very satisfactory.

Provider Response

We appreciate you taking the time to share your experience with us. It is our honor to provide quality care.

May 13, 2020

By Kelly

I am a past client of this provider

We used Victorian Home Care from the beginning of February until April. We had a wonderful experience. We had an excellent caregiver. Mainly, we just asked that she be a companion to my mother-in-law who had Alzheimer's/dementia, i.e., just sit with her and communicate with her, make sure she is using the restroom, getting her cleaned and feeding her. We were very comfortable with the caregiver. She was very good with my mother-in-law. There was a good connection.

Provider Response

We appreciate you taking the time to share your experience with us. It is our honor to provide quality care.

March 28, 2020

By Therese

I am a current client of this provider

I have been using Victorian Home Care for my husband for about a month now. They're professional and the office staff members are easy to reach. I only have one caregiver, and he is a lovely man who brings a lot of joy to my husband. He is very optimistic, very skilled and he is conscientious. My husband is a little bit different as he is not old; he is young. Well, the caregiver helps him go to the bathroom, he helps him with his hobbies, and he will take him out to the garden. I'm very comfortable with him.

March 27, 2020

By LA

I am a past client of this provider

We used Victorian Home Care for 2 weeks. They had some very nice people. However, it was very difficult for me because I had to find something for them to do. When they came at 8 a.m., I already had my breakfast. They left at noon, I made my own lunch around 12:30, and then they came 3 p.m. to 7 pm.. I tried to get them to switch my hours maybe 7-11 or 8-12, but they said that wasn't their normal schedule. I actually found one of their people that would be happy to do those hours, but they weren't too flexible from that standpoint. The people were very nice and were helpful, but there wasn't anything for them to do other than sit there and do their cellphones. I really had to stretch to find something for them to do. I think the girls would be comfortable knowing what they should be doing. I gave them plenty of breaks if they were helping me out doing something, and they were appreciative of that.

March 24, 2020

By Frank

I am a past client of this provider

Victorian Homecare was good. We used them for two weeks. We really liked the two ladies that they sent out. They were both excellent and we liked to have them all the time. The services were good, too. Everything about what they did was more than we could ask for. It was excellent. It was for my daughter, who is almost 61 years old. They assisted us with her dinner, they sat with her and they took care of her individual needs and if she needed to go to the bathroom, they went with her and took care of that. But it was only in the afternoon, so she didn't have too much of that.

March 22, 2020

By Lorraine

I am a current client of this provider

We have been using Victorian Home Care for a year now. They're taking care of my 88-year-old father. They help with shopping, cooking and cleaning. Our caregiver is the bomb. She is amazing. She is fantastic. My father loves and absolutely adores her. It is a very good relationship. She is the best. She really is great.

March 01, 2020

By Barbara

I am a current client of this provider

We have been using Victorian Home Care for four months now. They provide an aide for me because I just had surgery. They provide an aide that helps me with meals and the dishes. The caregivers are excellent. Billing and scheduling are fine. Everything is OK. They're very good service. We are all happy with them.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

February 27, 2020

By Claudia

I am a current client of this provider

We have been using Victorian Home Care for about a year now for my father. They're pretty positive and willing to help out with whatever we need. They're really concerned about Dad's welfare. It has been good. They bathe him. If I take off to the grocery store, they feed him. They assist him with going to the bathroom. It is just general welfare for him during the day. He has started to get to know them, so he is doing OK. There are times that he tends to forget and gets confused, but overall he is OK.

February 24, 2020

By NM

I am a current client of this provider

I have been using Victorian Home Care for about six months now. I'm happy with them. They send me caregivers three times a week. They are sending two of their veterans. They give me a bed bath because I can't get into the shower because I'm still debilitated, wash my hair, bathe my feet and they do cooking for me. Sometimes, they talk with me because I don't have too many people talking to me and sometimes they do light house work like dusting. I'm very comfortable with them.

Provider Response

We appreciate you taking the time to leave us this feedback.

November 27, 2018

By Debra

I am a current client of this provider

Victorian Home Care has been a lifesaver for me. I went through a lot of different agencies before finding Victorian. So I can see the difference in their quality of care, which has been a blessing and a relief. All of my mom’s caregivers have done a great job!

Provider Response

Thank you for sharing your experience. It is our honor to provide quality care.

November 07, 2018

By Katherine

I am a past client of this provider

The care that my mother received from Victorian Home Care was excellent. I really appreciate all their help as my mother's condition has been improving.

November 01, 2018

By NO NAME

I am a past client of this provider

Victorian worked hard to ensure that my husband was provided with a good and consistent team of caregivers to receive the care he needed.

Provider Response

We are happy you shared your positive experience with us. It is our honor to provide quality care.

October 23, 2018

By Mrs. Nebreda

I am a current client of this provider

My husband's caregiver, Desiree, is very easy to get along with. She has great PR with him. The fact that she is also very helpful and takes initiative makes her a wonderful fit.

September 06, 2018

By Mickey

I am a current client of this provider

I do not know what I would do without Dulce. She is terrific! The fact that we can laugh and cry together makes me feel that she is more like a family member or close friend rather than a caregiver.

Provider Response

We appreciate your thoughtful recognition. It is our honor to provide quality care.

April 26, 2018

By Nety

I am a current client of this provider

Kathy has been a topnotch caregiver. She is just as helpful as she is competent every time. She is here. Working with the office, she also made every effort to accommodate our request to have her on more days which we really appreciate.

Provider Response

Nety, thank you for your kind review; we are happy to pass along your comments to the team here at Victorian Home Care!

March 20, 2018

By Doug

I am a current client of this provider

Victoria has been wonderful to me and my family.

Provider Response

Thank you for your kind words. It is our honor to provide quality care.

February 15, 2018

By Velma

I am a current client of this provider

Recently, when I was admitted into the hospital, my caregiver, Jessica stayed with me past the end of her shift to ensure that I was okay and had company. I really appreciated that!

Provider Response

We appreciate your thoughtful recognition. We appreciate you sharing your positive feedback with us.

February 15, 2018

By Pauline

I am a current client of this provider

From management, to caregivers, clients and their families, I feel Victorian Home Care encourages a team effort. I just wish I could have my favorite caregiver Marcie on more days.

Provider Response

Thank you for your kind words. We appreciate you sharing positive feedback with us.

February 01, 2018

By Dan

I am a past client of this provider

I have used Victorian a couple of times and had a great experience for both occasions. I highly recommend them.

Provider Response

We are happy that you shared your positive experience with us. It is our honor to provide quality care.

January 30, 2018

By Roy

I am a current client of this provider

There is not one negative thing I can say about Jerome. He is a fine caregiver.

Provider Response

We're glad you had a great experience with us. It is our honor to provide quality care.

January 26, 2018

By Terri

I am a current client of this provider

I have been with Victorian off and on since 1996 and I am a fan! It is because of their large and experienced staff that they have always been able to meet my needs quicker and better than other agencies I have used.

Provider Response

We're glad you had a great experience with us. It is our honor to provide quality care.

December 13, 2017

By Mirium

I am a current client of this provider

The skills of my day and night caregivers complement each other well and help me with exactly what I need.

Provider Response

We are happy that you shared your positive experience with us.

November 16, 2017

By Susan

I am a current client of this provider

Karen has been wonderful! She knows how to do all the tasks my father needs, which allows me to do what I need to do away from the house. We have gone through many caregivers and can confidently say that she is our #1!

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

November 08, 2017

By Loran

I am a current client of this provider

My caregiver, Christina, always thinks ahead to help me out. For example, she helps prepare my breakfast for the following day, even if it's a day she isn't with me.

Provider Response

Thank you for your kind words. It is our honor to provide quality care.

October 11, 2017

By Rusty

I am a current client of this provider

Victorian Home Care has been so understanding, accommodating, and flexible with my mother's changing needs. I am so grateful. PCA Kristina has gone above and beyond caring for my mother making sure to manicure her hands and doing her hair.

Provider Response

We appreciate your thoughtful recognition. We appreciate you sharing your positive feedback with us.

October 08, 2017

By Yolanda

I am a current client of this provider

Thank you for sending Vanessa to us! She does a really good job as she is very helpful and understanding to our needs. I think she is a great asset to your company. Thank you once again!

Provider Response

Thank you for your kind words. We appreciate you sharing your positive feedback with us.

October 06, 2017

By Raymond

I am a current client of this provider

First visit of the caregiver was very nice. Office customer service and response time: excellent. Very pleased.

Provider Response

We appreciate your thoughtful recognition. It is our honor to provide quality care.

October 06, 2017

By Enos

I am a past client of this provider

I am happy with the services I received from Victorian. I looked forward to my caregivers before they came and missed them when they left.

Provider Response

We appreciate you taking the time to share your experience with us. It is our honor to provide quality care.

September 28, 2017

By Margaret

I am a current client of this provider

I am very pleased with the service I have received from Victorian!

Provider Response

We are happy that you shared your positive experience with us.

September 26, 2017

By Rosario

I am a current client of this provider

Our caregivers know my mother's routine and they are very attentive, which means a lot.

Provider Response

Thank you for sharing your experience. It is our honor to provide quality care.

September 26, 2017

By Indira

I am a current client of this provider

My caregivers always go the extra mile to show they "care".

Provider Response

We appreciate you sharing your positive experience with us.

September 24, 2017

By John

I am a current client of this provider

It took us some time but we finally found the perfect caregiver. She is very knowledgeable and has been absolutely wonderful!

Provider Response

We are happy that you shared your positive experience with us.

September 21, 2017

By Williard

I am a current client of this provider

It feels like I have known most of my caregivers a lot longer than I have. Mariah in particular, as one of my main caregivers has been a tremendous help!

Provider Response

Thank you for your kind words. We appreciate you sharing your positive feedback with us.

September 13, 2017

By Kenneth

I am a current client of this provider

My caregiver is very helpful and attentive for what I need. He has helped me a lot!

Provider Response

We're glad you had a great experience with us. It is our honor to provide quality care.

September 08, 2017

By Earl

I am a current client of this provider

Victorian has been perfect for me "depending" on the caregiver. They make every effort to get the right fit.

Provider Response

Thank you for taking the time to share your experience with us.

August 31, 2017

By Bruce

I am a current client of this provider

We have tried other home care services, and Victorian is the best! I can't say enough nice things about the caregivers we have had.

Provider Response

We're glad you had a great experience with us. It is our honor to provide quality care.

February 26, 2017

By Al & Germaine

I am a current client of this provider

Marisa is a delight and we are very excited to have her as our caregiver. She helps with meals, exercise, and housekeeping. We look forward to her in our lives.

Provider Response

We are happy to you shared your positive experience with us. It is our honor to provide quality care.

February 21, 2017

By Tom417453

I am a current client of this provider

We just really appreciate our caregiver, Marisa. She works with my mom in the memory care unit and does art projects, reads to her and feeds her. It has made a big difference in her life.

February 18, 2017

By Elle801476

I am a current client of this provider

Mostly transportation and housekeeping. I really like Mariah W.

December 17, 2016

By Anonymous443340

I am a current client of this provider

I am very satisfied with our caregivers' work as to my needs and would recommend her because of her intelligence and good humor.

December 14, 2016

By Anonymous324465

I am a current client of this provider

The caregivers gave my mother excellent care beyond what was expected.

June 30, 2015

By K4

I am a current client of this provider

The caregiver from Victorian Home Care always arrives on time and provides agreed-upon services and extras when requested. She always works with a smile and offers a friendly talk.

October 14, 2011

By DrJames'Corner

I am a friend or relative of a resident

Victorian Home Care has been serving individuals and families for over 30 years. The agency was founded by nurses who really know in-home services and provide excellent care. They provide personal care and support services on an hourly, continuous, or per-visit basis. They specialize working with elderly individuals, children, individuals with special needs. They are awesome at assisting families in urgent situations that need immediate in-home supportive servcies. Also, they have experience working with develoopmentally disabled people living at home. I have a special friend that utilized Victorian Home Care servcies for his brother who was diagnose with ALS. The services were wonderful and the staff were sensitive to his brothers needs. I definately would recommend this agency to any individual or family searching for a crediable and prfessional in-home agency for their love ones.
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About Victorian Home Care

If you are recovering from illness, injury or surgery, our skilled medical team of caregivers will create a safe, supportive and professional environment in your home. As America’s leader in home health care, we pledge to maintain the highest quality standards in the delivery of our care. We are dedicated to your full recovery and return to a fulfilling life with services that include skilled nursing, physical, occupational and speech therapy, medical social workers and certified home health aides.

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Services and Amenities of Victorian Home Care

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Training

  • Continual Training

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Victorian Home Care

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