I have had this nurse for a couple of years and she makes a bad experience better. She is upbeat and takes good notes. I feel like she takes my blood pressure too much but she comes with a smile on her face. It is refreshing since we have to spend three hours together.
I have been lucky to have the same nurse through them and I am actually able to communicate with her directly through text message to set up the time. Next Monday I have an infusion and I texted her to work out a time. BrightStar Care had always called me prior to that leading up to the infusion to make sure I had my medicine and everything was on schedule. They have been on top of it.
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Reviews of BrightStar Care Santa Monica / Marina del Rey
Home Care Reviews for BrightStar Care Santa Monica / Marina del Rey
December 16, 2020
I am a current client of this provider
December 11, 2020
I am a current client of this provider
I like how the nurse explains everything.
December 11, 2020
I am a current client of this provider
They've been able to work with my schedule.
I like that they are convenient and they are good at scheduling me.
November 20, 2020
I am a current client of this provider
They came in and performed the work. They were very professional
We only had them for a brief period of time, everyone was polite and professional.
November 17, 2020
I am a current client of this provider
I like that I can have the same nurse over and over again. They are always on time.
I like my nurses. They are knowledgeable.
October 13, 2020
I am a current client of this provider
The caregivers could maybe let me know when they need to come earlier to fit their schedules.
I like that they are able to work with my schedule and the caregivers have been very good.
October 08, 2020
I am a current client of this provider
It is much more pleasant being able to do this at home.
They are professional and on time.
September 14, 2020
I am a current client of this provider
They are reliable.
They are usually always on time. They are always providing nurses who are always showing up on time.
September 09, 2020
I am a current client of this provider
It is helpful because we don't have to travel to get the care needed.
The nurse is fast and efficient.
August 21, 2020
I am a past client of this provider
I really needed somebody, I live by myself and I couldn't be by myself after surgery.
They're very professional. The quality of the two caregivers was very good. They did what they said they were going to do.
August 21, 2020
I am a current client of this provider
The nurse was wonderful and right on time. She was good at explaining everything and reminding us of things we had forgotten about, in a nice way.
They were good at calling. They called quite a few times to set up an appointment, but I did not have the medication yet, so it was hard to set something up. They kept calling me back, they also called the company that was sending the medication.
August 13, 2020
I am a current client of this provider
They deliver my medicine for me.
They always seem to have good, sufficient supplies.
August 10, 2020
I am a current client of this provider
I appreciate that they listen to me about what I need.
I like their attentiveness.
August 10, 2020
I am a current client of this provider
She has made him feel comfortable.
They are very organized and efficient.
July 23, 2020
I am a current client of this provider
The most helpful part of the care has been the flexibility with the scheduling.
I like that they are very nice when you speak with them. They work with you in your scheduling.
July 21, 2020
I am a current client of this provider
I don't need it that frequently.
Every nurse I have had has been great.
July 10, 2020
I am a current client of this provider
They provide the care I need once every four weeks.
They are attentive.
July 10, 2020
I am a current client of this provider
They help with home infusions.
They are very nice quality.
June 22, 2020
I am a current client of this provider
It is helpful because they cater to my needs.
They anticipate and take care of my needs.
May 20, 2020
I am a current client of this provider
They take care of everything for us.
They are on the ball and do everything they are supposed to.
May 20, 2020
I am a current client of this provider
I do not have to find anyone to watch my kids so I can get my medication.
I really like that they come to my house and they are usually always on time and the nurses are really nice. They are really flexible and willing to work around my schedule.
May 11, 2020
I am a current client of this provider
They make sure I'm okay and that everything is going alright with my treatments.
They call me every month to check the days that I'm available and see if I need more supplies.
March 18, 2020
I am a current client of this provider
The services make life easier for me by making sure that I don't have to get out of bed to do anything.
The company provides excellent care.
March 10, 2020
I am a past client of this provider
My health has improved because of the services.
I would definitely recommend them because they did such a great job in taking care of me.
February 12, 2020
I am a current client of this provider
They administered medication.
They are flexible and friendly.
February 07, 2020
I am a current client of this provider
It has been a game changer for me since I started receiving infusion services in my home. There is nothing better than being in your own bed. I used to have to go to a facility to get infusion, but that was inconvenient for me, especially when I wasn't feeling good.
I like the convenience, the patient care, and the professionalism.
January 23, 2020
I am a current client of this provider
I am very comfortable with my nurse. If I need to reschedule, they are very accommodating, and they are easy to work with.
I like that they are courteous, the nurse is always on time, she is friendly, organized, and I have total faith in them.
January 20, 2020
I am a current client of this provider
Having everything here when I need it is very helpful.
I've been very happy with them. They're very reliable and responsive, and they got me everything when I needed it.
December 13, 2019
I am a current client of this provider
They are really sweet people.
The second nurse used the IV and stuck it in me three times. It made me very uncomfortable.
December 10, 2019
I am a past client of this provider
They were able to assist me with whatever I needed them to.
They are friendly, and they stay on top of their patients.
November 19, 2019
I am a current client of this provider
I have a medical treatment, so, without them, I would be sick all the time.
They are always on top of it. They make things easy.
October 08, 2019
I am a current client of this provider
The person that we have is very good. They're always on time. They do all the things that I need.
Nothing is perfect, but I'm very happy with them. The person that we work with is a big deal.
September 10, 2019
I am a current client of this provider
There is one time where they didn't send the right amount of materials, and they coordinated to make sure we got the prescription on time.
They work with me on location and time and making sure my supplies are ready. They do a lot of my job for me.
August 16, 2019
I am a current client of this provider
I am not dead.
They are professional, on time, and great.
July 02, 2019
I am a current client of this provider
The nurses are very knowledgeable. I learned some things from them while they are here.
I like how well things have went through the whole process.
July 02, 2019
I am a current client of this provider
We don't have to take her to a hospital to be infused.
Their nurse is wonderful, and they are professional.
July 02, 2019
I am a current client of this provider
They were very efficient.
I was pretty pleased with the nurses.
June 21, 2019
I am a past client of this provider
The most helpful part has been just what they were doing, their attentiveness, and their care for their patients.
They do a great job, and they're very professional.
June 21, 2019
I am a current client of this provider
They meet me in my home so I don't have to go to a center to have my IV changed. They take my bloodwork to the lab.
They've been excellent. The nurses are very accommodating, they get very personable, and I've been very fortunate to have a nurse that locates the right vein for my IV. The office staff that calls to schedule is very nice.
June 13, 2019
I am a current client of this provider
They cook things that he likes to eat, or go buy him things that he will eat.
They could improve their encouragement of activity for the client.
May 17, 2019
I am a current client of this provider
They call me and arrange appointments for me. Most of the caregivers are very helpful.
Everybody they send is pretty cheerful and looks like they like their job.
May 02, 2019
I am a current client of this provider
It's relatively simple to set up and execute.
The nurse they send is fantastic.
April 02, 2019
I am a current client of this provider
I think their service is very complete.
I just referred someone to BrightStar Care. They've always been prompt and thoughtful and courteous.
April 01, 2019
I am a current client of this provider
They call to check on me to make sure everything is okay or if I am sick. They have an app now, and they are efficient.
They are personable. I love my nurse. She has been with me now for quite some time, and its kinda just nice to have a nice friendly face instead of having someone different each time. She is thorough in asking me questions. I feel safe, and I am a hard stick so I appreciate her being a hard stick as well.
March 19, 2019
I am a past client of this provider
They were punctual and courteous.
I liked the nurse they sent me.
March 14, 2019
I am a current client of this provider
She thinks her caretaker is very efficient and has a very good bedside manner.
I know my mother adores the caretaker and the service she gets.
February 25, 2019
I am a past client of this provider
They were able to put the IV in and out. The first girl wanted to know if I wanted to do it and I said no, so they sent someone to do it.
They always called when they said they would and they were always nice and helped with whatever.
February 15, 2019
I am a current client of this provider
I get a treatment, and then they leave. It helps me to avoid rejecting a stem cell transplant.
The care has been excellent, and they send supplies ahead of time before I need them. The nurses are knowledgeable and professional.
January 04, 2019
I am a past client of this provider
They were just very pleasant to work with.
I like that I had one caregiver the whole time that I really enjoy.
November 28, 2018
I am a current client of this provider
The majority of the nurses are amazing.
October 26, 2018
I am a current client of this provider
I like the all-around care they give me.
It is an excellent care agency. I love the people.
October 25, 2018
I am a current client of this provider
I think that they helped the most by reassuring to me during this process. They know what they are doing.
I like that the nurses are friendly and knowledgeable. They are nice to have in the home.
October 19, 2018
I am a current client of this provider
I've gotten to know my nurse professionally over the last year.
They have great nurses and great customer service, whether it's on the phone or in person.
August 30, 2018
I am a past client of this provider
They did the infusions and that was the most helpful thing.
They have good nurses.
August 02, 2018
I am a current client of this provider
I am very grateful. I trust them with my life.
The caregivers are great. They are very aware that they are in my home. They are always respectful.
July 12, 2018
I am a current client of this provider
It makes me feel assured that I'm okay and that everything is alright.
They are excellent in letting me know in advance who's coming.
June 14, 2018
I am a current client of this provider
They clean me up and make sure that I'm ready for my doctor appointments.
They are nice people. The nurses are nice and take care of me.
June 08, 2018
I am a past client of this provider
They transported me to my follow-ups with my doctor after leaving the hospital.
They were very professional. When I'm sick and need help to do things, like going to the bathroom, it is shaming. However, they helped make it not feel shaming. I was very happy with them.
June 07, 2018
I am a past client of this provider
They could have better communication.
If I would request something, I would have to confirm many times.
May 23, 2018
I am a current client of this provider
Sometimes they have trouble getting in touch with my loved one and have trouble getting there to see him.
They have both trained RNs as well as caregivers there to help out.
May 21, 2018
I am a current client of this provider
The services helped me repair and get back to my normal life.
They have helped me with my surgery and with physical therapy.
May 17, 2018
I am a current client of this provider
They help me get my medicine.
They show up on time and they call me to remind me that they are coming.
May 02, 2018
I am a past client of this provider
Every single nurse was polite, courteous and thorough. They had such nice personalities. There were days I didn't feel well, and they sat down and had sweet conversations with me.
May 02, 2018
I am a past client of this provider
BrightStar Care offers great service and it is easy to schedule appointments. They have a friendly staff. It was an easy and enjoyable experience. Instead of me going to infusion centers, I had the services at my apartment. That saved time and made scheduling easier.
April 16, 2018
I am a current client of this provider
I like that all the nursing staff is nice. They make sure I get taken care of when I'm supposed to. When I started my medication, they made sure they had nurses who started coming the next day. They come to my house to do my infusions so that I don't have to deal with the tremendous challenge of getting out of the house. The nurses get my IV on the first stick, which is good because I'm hard to stick.
April 02, 2018
I am a current client of this provider
BrightStar Care is very efficient, capable, and considerate. I've been very happy with BrightStar Care.
March 19, 2018
I am a current client of this provider
I had three or four people come who were helpful. The one who comes now is personable, friendly, and knowledgeable. The visiting nurses have been very helpful because I was debating certain things and they were helpful even though they were trying not to say much.
March 19, 2018
I am a current client of this provider
The nurses have taught me to care for my husband in addition to giving my husband the care themselves. Whenever I need any help they are waiting to answer the phone. They teach me the procedures. They do things very detail oriented and they also take suggestions from me and answer my questions.
March 06, 2018
I am a current client of this provider
BrightStar Care is reliable and has good service. BrightStar Care was a big help. I use them on an as-needed basis.
December 02, 2017
I am a current client of this provider
BrightStar Care has a great care and service. BrightStar Care's nurses are very good and have good schedules. BrightStar Care's nurses are very efficient, and know what they are doing.
November 13, 2017
I am a current client of this provider
BrightStar Care is a good company to hire because the nurses are local. They get here in a timely manner. The services make my life easier by providing vital infusions that greatly increase my health.
November 09, 2017
I am a current client of this provider
BrightStar Care does infusions and home care for me and I recommend them highly. BrightStar Care nurses are great, kind, and efficient.
October 04, 2017
I am a current client of this provider
I would tell a friend that they should get my caregiver as their nurse because he's super cool and always on time.
October 04, 2017
I am a current client of this provider
Some of the nurses are good. The services depend on the nurse that is sent. I was not getting sick because BrightStar Care was giving me the medication that I needed.
About BrightStar Care Santa Monica / Marina del Rey
BrightStar Care Santa Monica / Marina del Rey is an in-home care provider serving Marina Del Rey, California and the surrounding area. BrightStar Care Santa Monica / Marina del Rey offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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