BrightStar Care Lake Forest / Irvine

It has been very helpful for us. They have given us peace of mind and freedom outside of the home. I like how they just have come through with what they said they would do. They are on time, and there are no glitches.

My blood work has improved as a result of the treatments. I just think the services that I got from the nurse aides are very good. It's convenient, they work with you in scheduling, and they provide the level of service that you need.

He enjoyed having the caregiver with him. Just knowing someone was at the house with him, helped me. I think the hands-on involvement from the owner and the caregiver, was just darling.

They help me by providing conscientious care. The caregivers are punctual, friendly, and hard working.

She gets to stay in her home and the people she has there regularly are kind and loyal. I think sometimes when the caregivers come, they don't seem to know the extent of my mom's Alzheimer's.

I have to do it. They are here on time. They are nice.

They do the infusion setup and monitoring each day very well. I just like the people. They are exceptional, professional, timely, and accommodating.

BrightStar cared for my husband for several months. We had the services of Joel most of the time and enjoyed his caring and kind ways. The owner was very helpful and very hands on. Unfortunately I have decided to place my husband of 38 years into a facility. If things change I will surely call on BrightStar.

They should have their people ready to go. Their caregivers need to be trained more. They should get people that don't talk too much. Caregivers have a tendency to talk a lot. There's nothing wrong with that, but they're here to help me cook.

I can go to work because they are here. If I didn't have trustworthy care for my child, I wouldn't be able to do that. The backup care arrangements that they have provided are very helpful. My regular caregiver is perfect for my child. The caregiver is in tune with the needs and is highly sensitized to changes that is made, which is a necessity.

I don't write many reviews but the services Mark provided me during a very stressful time of need far surpassed my expectations. As my mother's health failed this past week, I had the urgent need for nursing care for her 24hrs/day. Mark was able to staff our needs on extremely short notice with the most caring and well qualified nurses. As my mother took her final breaths, the nurses were there by my side to help understand the process and provide the comfort care she needed. Thank you for your excellent services.

They help my loved one with her personal care, which is helpful because I have a bad back and can't adequately do that for her. I tell people that I think they are easy to deal with and that they provide a good, reasonable service.

My family and I give the highest accolades to Mark and Claire, owner's of Brightstar Care in Lake Forest, Ca.! They have both spent enormous amounts of time on the phone and with my Dad to gather all the specifics of my Dad's care to provide the BEST fit for a caregiver for him. And indeed they did! Joel was a perfect match! He is kind, courteous, personable, and knowledgable towards all of Dad's needs. Even when Dad went to the hospital and Joel spent the day with him, I received nothing but great remarks from all the nurses about how helpful and attentive he was! All the Awards and Certifications this agency has received (there are many) is true to the test! Experiencing other agencies in the past, I wished I have known of Brightstar Care back them! I do highly recommend them to anyone looking for the best care for their loved one! Debbie M.

They are able to do their job. I have had two really good nurses come to my home.

It is our goal to allow our parents to live independently, comfortably and safely in their own home. Thanks to Brightstar we have been able to do this. Claire at Brightstar OC is extremely responsive, friendly, thoughtful and compassionate. She and her staff have provided excellent care and staffing to my parents who have significant medical issues. Clare has personally made sure to address my parent's unique needs by finding and matching us with skilled care givers. She has been able to ramp up and down in an extraordinarily responsive manner. Thank You Claire and Brightstar!

It is not much time, so it hasn't made a huge difference in his life. It has made a nice change though. They listen to you to identify what is needed. They quality of personnel is very high. They also are flexible to your needs.

They delivered excellent nursing services. The caregiver was the best that I have ever had. I liked the nurse that BrightStar Care provided me.

Very prompt service. My mother-in-law needed unexpected 24 hour care while we were on vacation. I called BrightStar and they were able to be there for her within the hour.

The nurse that comes to my house is absolutely fabulous because she is very nice and accommodating. She comes to my house and gives me an IV for three to four a day, and she is extremely flexible.

BrightStar Care has given me some problems, when a new caregiver comes out, and the caregiver is not prepared for what to do. BrightStar Care does not do their job when preparing their new caregivers, because they are not given instructions. However, when my regular caregiver that comes in, the service is excellent.

BrightStar Care goes out of their way to help and be accommodating. BrightStar Care has made life easier by being accommodating and able to react when things come up suddenly.

BrightStar Care is very professional. Their care is outstanding. They work with me and they are always there. If it hadn't been for BrightStar Care, I would not be doing as well as I am. The caregivers are doing everything for me.

I've only had a few visits, but the nurse is very helpful and proficient. The nurse comes only once a month, but it has made a big impact in my life.