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Right at Home Northwest Orange County

5252 Orange Ave, Cypress, CA 90630

(714) 364-8647

Verified Partner

4.65

(145 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home Northwest Orange County in Cypress, California

4.65

(145 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Sam S_10

    4

    February 22, 2024

    I am a current client of this provider

    The agency is doing everything possible. When someone gets older, it gets harder. It is not the agency's fault, it is just the circumstances. We have used them before and we know their staff. They are very professional.

    Loretta A_3

    5

    February 8, 2024

    I am a current client of this provider

    The client enjoys the companionship and the help he is getting so he can stay in his own home. The caregivers give him time to talk, which he needs. He needs that social interaction. I like that whenever there is any problem with scheduling, they notify me right away. Their caregivers have all been very good.

    Jerry G_8

    5

    February 5, 2024

    I am a current client of this provider

    I like their quality of staff. They help keep the kitchen clean. I like their responsiveness.

    Provider Response

    Thank you so much for the review. We are very proud of our history and the "why" that made us want to start this service and what keeps us excited about it, today. We are glad you like our service and thank you so much for your review.

    Seslay K

    1

    January 29, 2024

    I am a past client of this provider

    They created a massive disruption in my life. They only came for half of the shifts.

    Jorge C_2

    4

    January 19, 2024

    I am a current client of this provider

    I like that it has been effective. It helps us make sure that she is safe. I like that they have been very good with my mom. I like that they have been efficient.

    Provider Response

    Thanks so much for your review. Thank you for appreciating the fact that we have been successful at limiting the number of caregivers that provide loving care for your Mom. We strive to keep our caregivers happy and so they stay with our team. Thank you for review.

    Ray M_4

    5

    January 4, 2024

    I am a past client of this provider

    They were very helpful. They were perceptive and didn't have to be directed. I like the personnel.

    Anonymous_6164

    5

    December 20, 2023

    I am a current client of this provider

    They allow us to stay home and receive care needed. They provide a good service and caregivers.

    Shelly M_3

    5

    November 7, 2023

    I am a current client of this provider

    They are very useful, it gives me a couple of days off. They are very good with their communication, and very kind.

    Robert K_39

    5

    November 7, 2023

    I am a current client of this provider

    I only had one bad person. I would recommend them because the office is excellent.

    Mario B_1

    5

    October 19, 2023

    I am a current client of this provider

    My wife is normally the person that gives me the care and when my wife isn't available they come in and take care of the things that need to be taken care of and the impact is great and very helpful. There are multiple reasons, one the office staff when I call and request care they listen to what my needs are, and they work really hard to find somebody to meet those needs, the second I ask for people when they come in that they will listen to me, so I could direct my care and the people that they send are willing to listen, and they are very contentious and respectful.

    Provider Response

    Thank you so much for your review! Every person we care for has a different custom care plan. Your input at the beginning and all through care is the way we create the best care plans. Thanks for the review and thanks for depending on us.

    Marge P_5

    5

    October 4, 2023

    I am a current client of this provider

    The services have only been driving me and driving me home and that has been helpful. I've only had two ladies to drive me. They were very polite and helpful. I have difficulty with walking and they have been helpful.

    Dev V

    5

    October 4, 2023

    I am a current client of this provider

    They help me with exercise. I like that our caretaker is a nice person.

    Sharon K_16

    5

    September 22, 2023

    I am a current client of this provider

    If I have any questions, they are there for me. I like that their accommodating.

    Karen R_29

    5

    September 12, 2023

    I am a past client of this provider

    They helped me by providing services that I could not do for myself. I like that two of the three caregivers I had were very good.

    Kermit R

    5

    August 29, 2023

    I am a current client of this provider

    They've helped with changing and personal care. They are flexible. People can get in for shorter shifts rather than a full-day.

    Diane R_11

    4

    August 28, 2023

    I am a current client of this provider

    The impact is huge, but the workers calling out is a huge problem for us. I love the staff and most of the people we've had are amazing.

    David V_10

    5

    August 16, 2023

    I am a current client of this provider

    I am able to work from home while they take care of Kathy. The aide is excellent.

    Provider Response

    Thanks a lot for your feedback. This is so rewarding that we allow you to work in peace while we provide care. And we have been working with the Covid issue for a long time now and have used very consistent procedures that provide safety to your loved one and to our caregivers and also consistency. Thanks again.

    Patricia F_19

    5

    July 25, 2023

    I am a current client of this provider

    They take her for a walk, prepare food for her, and also take her occasionally to take her to the pharmacy to pick up her medication. They are good.

    Provider Response

    Thank you so much for the review. We are trying to improve the quality of life for people and I am glad it has been a positive experience for your family. I also love to hear that we do a good job. Our team, let by Grace, my wife and Berlin are always trying to improve our processes. We are also always trying to recruit and retain loving, reliable caregivers.

    Paul H_21

    5

    July 6, 2023

    I am a current client of this provider

    The caregiver does a great job with my father and providing with what he needs. I recommend them because I have had good experiences.

    Provider Response

    Thank you for your review. We pride ourselves on working with families to find exactly the right caregiver or caregivers. We appreciate how you took the time to give us this feedback. We love helping your family keep your dad at home where he wants to be

    Maureen R_4

    4

    June 13, 2023

    I am a current client of this provider

    Give my mom showers when she's not very compliant. I like that they are very helpful.

    Joanna B_5

    5

    April 5, 2023

    I am a current client of this provider

    The services are helpful because they let my mom they know they actually care for her. I would recommend Right at Home because they're easy to communicate with.

    Nerrissa W

    4

    March 28, 2023

    I am a current client of this provider

    The services are definitely helpful, but it's not as helpful as I hoped for because it's been difficult to find one steady person for my dad. I like that they hire very friendly people. And I just appreciate the help that provide to us.

    Anonymous_7089

    5

    March 28, 2023

    I am a current client of this provider

    It has been a positive experience because they work with us and accept changes. So far we have good service and someone who adapted to our needs.

    Chris W_11

    5

    March 27, 2023

    I am a current client of this provider

    They are very attentive. He does not have a lot of extreme needs. They are here when they say they are going to be here. I like that we met the owner of the franchise. So far they have been pretty responsive.

    Anonymous_6989

    4

    February 28, 2023

    I am a current client of this provider

    They are there as a preventative right now because she has had some memory loss. They could work on stability of who is going to be there without changing.

    Richard H_32

    5

    February 3, 2023

    I am a current client of this provider

    They have caregivers that are caring and loving. I like the caregivers they provide.

    Provider Response

    Thank you so much for your input. It is an honor to help. We are always trying to improve our training and our processes and it is so rewarding when people like you let us know that we are making an impact.

    Mike Z_1

    5

    January 5, 2023

    I am a past client of this provider

    Lena wasn't wanting to at first, but as time went on, she really enjoyed Jennifer's company. They were very time considerate, and I know them because they were parishioners at the church, which helped me to trust them.

    Adam W_4

    4

    December 10, 2022

    I am a current client of this provider

    They provide a lot of driving that my mom can't do, and companionship. We don't use them that much.

    Pearlie N

    5

    November 17, 2022

    I am a current client of this provider

    They just provide the service. They free up my mornings so I can do other things. I like the flexibility.

    Anonymous_4495

    4

    November 9, 2022

    I am a current client of this provider

    They have made life easier because they have sent us someone to help the client in the morning. I would be more likely to recommend them if they had the same caregiver come out to us more consistently.

    Provider Response

    Thank you for your feedback. One of our top priorities is providing a reliable and consistent caregiver to every client so we try to limit turnover whenever possible. When our client's preferred caregiver is unavailable, we do our best to introduce another caregiver that'll meet our client's expectations for exceptional quality of care.

    Mary K_32

    5

    November 3, 2022

    I am a current client of this provider

    The caregiver is there helping with my mom doing anything and everything we could ever want for her. My mom waits for her to come since she likes the undivided attention which I can't do all the time. I have and would recommend them as they are very easy to use and are very handy.

    Provider Response

    Thank you so much for this review. This is a credit to our leadership. We are doing this to help people. It is a credit to our staff that hire and train and retain high quality caregivers. Also, we are always stressing that people be on time and I'm glad you appreciate this. We also try to be flexible because care plans change and needs change. Thanks again and have a very blessed day,

    James & Rita T

    5

    October 12, 2022

    I am a current client of this provider

    They make a difference because my parents are engaged more. They just provided us with a very lovely caregiver.

    Provider Response

    Thank you so much for your feedback! We love hearing about older adults re-engaging with their family/ community. We will let their caregiver know this good news as well. It is our honor to be of service.

    JUDITH G

    5

    September 22, 2022

    I am a current client of this provider

    The most important thing is the companionship that they provide for my grandmother. i really like how easy they are to communicate with. I can call, email, or text and I will always get a response. They are very simple to work with.

    Darlene W_10

    4

    September 9, 2022

    I am a current client of this provider

    Whatever they could do to make my life easier for me is going to cost me money. I would like for them to sit with him while I go do things. Today, they only showered him, because it took him a while to eat. They are helpful when he is willing. I don't know what all I need. I like the people that come to my home. I haven't had any problems with them. They are nice.

    Vickie M_2

    5

    July 7, 2022

    I am a current client of this provider

    I am working so i can't take my dad out to his appointments. They are very responsive and reliable.

    Betsy A_4

    5

    June 9, 2022

    I am a current client of this provider

    They do what I needed. The physical therapist trained them on how to take me up and down stairs. I like that they matched me with caregivers that met my needs and younger women. Came on time and was always pleasant.

    Provider Response

    Thank you for the feedback. It was a pleasure working with you. We do take pride in who we hire. We also make sure they are trained to do whatever is needed. Again, thanks for the review. We love what we do

    George C_16

    5

    May 12, 2022

    I am a current client of this provider

    He looks forward to seeing John every Tuesday and Thursday. They are punctual and they seem to care.

    Barbara J_15

    5

    May 6, 2022

    I am a current client of this provider

    The agency makes my experience positive by having caring staff to send to us. I like the agency because they send very capable caregivers.

    Provider Response

    Thanks a lot for your review of us. This is the most difficult thing Grace and I have ever done - to find the right caregiver for each of our clients. Thanks to people like you, it is also the most rewarding thing we have ever done. Thanks again.

    Beth H_12

    5

    May 5, 2022

    I am a current client of this provider

    The client just likes the caregiver as he plays her music and goes out of his way to be nice to her. Right at Home comes in the everyday day, is prompt, and on time.

    Anonymous_6092

    5

    May 3, 2022

    I am a current client of this provider

    It has helped since now I know that people are checking in on my parents with me being away. They need to check in with their caregivers more often to make sure they follow protocols.

    Herta B

    5

    April 20, 2022

    I am a current client of this provider

    They are very good and they do whatever needs to be done. I like that they are always on time.

    Provider Response

    Thank you so much for this review. I am so happy that you appreciate our staff and our caregivers. This is a credit to why we are here in the first place. We are here to serve and thank you for appreciating our listening skills and flexibility and our ability to recruit and retain experienced caregivers. Have a blessed day,

    Joyce C_9

    4

    April 7, 2022

    I am a current client of this provider

    We have had good service and poor service from them. They must have lost some people, so it was a different person every day. I like that they follow up well.

    Provider Response

    We love to get feedback from our clients. It is a gift and it is how we constantly improve. Our client care plans are custom for each client and I am glad you are happy with your current caregivers. Thank you again, Vernon

    Charles C_20

    5

    March 17, 2022

    I am a past client of this provider

    The time that they were there, they worked with him and showed him what to do. They were available and it was a good experience.

    Provider Response

    We love to hear reviews like this. We have been doing this for 8 years and are always trying to find ways to improve the client and caregiver experience. Thanks again!

    Anonymous_4401

    4

    February 4, 2022

    I am a current client of this provider

    Right at Home is professional and cares about its clients. It's not Right at Home's fault, but we just have had a lot of changes in caregivers and there is a problem in getting consistent caregivers. The caregivers who come Monday through Friday are very caring and professional.

    Provider Response

    Thanks for taking the time to review. We love what we do! We are always here to help remind to take medications and insulin and to help provide the right food and other care. Thanks again for taking time to review us. We will call you about improving our communication. We are always learning new ways to do everything better.

    William F_10

    2

    January 10, 2022

    I am a current client of this provider

    They need better communication between caregivers and not having caregivers call out. They need to have better quality of care givers and better training of the caregiver.

    Provider Response

    Thanks a lot for your feedback. I am really sorry your experience was not where you or I want it to be. We will take this feedback and continue to strive to train all of our caregivers to give excellent care. Again thank you for the feedback.

    Tony R_3

    5

    December 8, 2021

    I am a current client of this provider

    The agency is always on time and the staff is professional. I like Right at Home because they are really professional and provide great quality of care.

    Richard G_29

    5

    December 7, 2021

    I am a current client of this provider

    My husband looks forward to the caregivers coming. The caregivers have helped the most by giving him peri care in the morning. They get him dressed in the morning. They do that the most. Even though the caregiver is excellent, when the she started, she did a lot more than she is doing now,

    Provider Response

    Thank you for your feedback. We are grateful that we were able to resolve this issue and that you have chosen us as your in-home care provider again. We take great pride in providing exceptional and compassionate services to all our clients. Thank you again for your continued support.

    Helen B_25

    5

    November 5, 2021

    I am a past client of this provider

    They made sure that my home was kept up and cleaned and cooked for me. They treated me well and I didn't have to do anything.

    CRC - Efren & Lydia A

    4

    November 2, 2021

    I am a current client of this provider

    They have helped the most by cooking their meals and gives my mom medication. Almost every caregiver we have had hasn't worked out. They were always late and aren't as good as our current caregiver. However our current caregiver is great.

    Provider Response

    Thank you so much for the review. I am glad we worked out better than your previous agency. We are always improving and we love hearing from people like you. We are always trying to hire, train and match the right caregiver with each client.

    Kevin B_13

    5

    October 6, 2021

    I am a past client of this provider

    They were there and I still was able to go to work! They took care of my dad properly. They were kind, thoughtful, and caring.

    Provider Response

    Thank you so much, for your review. It is people like you and your family who make it so rewarding to be doing this type of service. We love what we do and hire people that love taking care of people. Thanks again and have a blessed day

    Sister Joan O

    5

    October 4, 2021

    I am a current client of this provider

    They make me feel secure. They write things on a calendar for me. I like that I get to experience different people. I have had a lot of caregivers and they are friendly and nice.

    Provider Response

    Thanks so much, Sister! We are so happy that you love what we do and notice our standard of care across the caregivers who take you to the doctor. We strive to have the same loving service and hire people who love to do what they do.

    Gail M_14

    5

    September 13, 2021

    I am a current client of this provider

    They take the pressure off my sister. I am very pleased with them. They seem to be treating my mother very well.

    Carmen P_5

    4

    September 3, 2021

    I am a current client of this provider

    I cannot think of anything for them to improve. They come in at night and my mother hasn't complained about anything yet, so I guess they are of good quality. I would recommend it to people but they are a bit expensive. So far they have sent a couple of good caregivers and we have no complaints.

    Greg C_4

    5

    August 13, 2021

    I am a current client of this provider

    They provide very personal care. The owner himself came to the house to introduce himself to my father. It is very personal. The owners are very attentive even when there are issues.

    Provider Response

    Greg, we appreciate your comments. We love doing this and that is why we are involved. We are glad we are able to help a veteran like your Dad, stay where he wants to be.

    Phil B_5

    4

    July 21, 2021

    I am a past client of this provider

    They were concerned about her and worked with us and our needs. They were always approachable and I could talk to them.

    Mark S_27

    5

    July 21, 2021

    I am a past client of this provider

    They were able to be there on short notice when we needed them. They paid a lot of attention to detail. They had wonderful caregivers. They were on time.

    Marge P_1

    5

    July 12, 2021

    I am a current client of this provider

    I couldn't do it without them! They help my husband with brushing his teeth in the dining room because it is more convenient since his is in a wheel chair. I have been there for about eight or nine years now. When my needs change they are cooperative and are willing to work with me depending on what is needed.

    Patty B_6

    5

    June 24, 2021

    I am a past client of this provider

    They were only here a couple nights but they were amazing. They went above and beyond the call of duty. I like that they were very kind to us.

    Inez H

    4

    June 15, 2021

    I am a current client of this provider

    They have helped us the most by understanding the needs of the caregivers. They came out to give them additional training. I would like them to improve sending caregivers that are confident.

    Marilyn N

    4

    May 3, 2021

    I am a current client of this provider

    I only have them once a week but they really help me around the house, like they cleaned out the fridge for me one day. I like that when someone can't make it they will call around and find me a caregiver.

    Patricia C_17

    5

    April 6, 2021

    I am a current client of this provider

    I do need the support. She's very active with him and takes care of everything. It depends on the person who's coming and how well we can work with them and how able they are. The one who's coming now is the very best. If they're doing puzzles, I want him to do it and not them.

    Christine D_7

    5

    March 16, 2021

    I am a current client of this provider

    I like the caregivers they have.

    Laura L_6

    5

    February 3, 2021

    I am a current client of this provider

    They are doing what we can't. They are very caring, they are accommodating to what you need.

    Anonymous_4430

    5

    January 28, 2021

    I am a past client of this provider

    They assisted her with changing her underwear when she soiled them. I'd recommend them very highly. They did a very good job and did things I couldn't do.

    Dyana A

    5

    January 19, 2021

    I am a current client of this provider

    They introduce my caregivers to me and they provide my caregiver right away. They send nice and good caregivers to take care of me.

    Yvonne S_2

    5

    November 18, 2020

    I am a current client of this provider

    She is looking for a companion, but also somebody who could do some light housekeeping and cleaning and cooking for her, and that is hard to find. It is fine, she is just picky. I like how flexible they are and their caregivers are very good quality.

    Provider Response

    Thank you for allowing us to help! We pride ourselves on being flexible. We know how hard it is for you to provide care when your schedule is so busy.

    Ernie & Jane V

    5

    November 10, 2020

    I am a past client of this provider

    I was able to go to bed knowing my mom was cared for, that she was safe, that they would call if there was anything. I liked that they were very flexible, very accessible when we had to call. We could see who was coming, we could see our invoices on their portal.

    Provider Response

    Thank you for allowing us to care for your Mom. What an honor! Our goal is to provide all our clients with a rewarding experience and excellent care. We thank you for taking the time to provide this review.

    Kay P_1

    4

    October 20, 2020

    I am a current client of this provider

    They have an employee who comes Monday through Saturday from 9 to 1, and she knows how to read the needs of the patient. If my mom is sleeping, she will go around the house and clean stuff. She doesn't have to wait to be told what to do. They should have that girl give a presentation to the rest of the employees about what needs to be done. Others need a shove in the right direction when they get there. They just need some more training. They are a little more personal than the other agency.

    Lela & Vernon R

    5

    October 9, 2020

    I am a current client of this provider

    They have been a good companion to my mom. They have been very good. They are very nice.

    Anonymous_4026

    1

    September 30, 2020

    I am a past client of this provider

    I would like them to send us the experienced people that we asked for. I want them to listen to our requests.

    Provider Response

    Thank you for taking the time to provide us with feedback. We read and take seriously all comments to improve our quality of care. We are very sorry to hear that you felt our caregivers lacked experience. Specifically, you believed our caregivers lacked "training in cleaning the house." We take great pride in hiring and training caregivers with good work ethic, trustworthiness, and compassionate hearts. We do our best to set expectations and explain to every client that our caregivers may assist in light housekeeping. This may include laundry, washing dishes, sweeping, vacuuming, and other related activities. As a rule of thumb, any cleaning that doesn’t require that a caregiver get up on a ladder or get down on their knees is considered lighthouse keeping. Typically, however, no more than 20% of a caregiver’s time should be allocated for light housekeeping. The other 80% of their time should be used on direct care for the client. Would you be willing to call our office line so that we may discuss in detail what occurred? Thank you again.

    Anonymous_3591

    4

    March 23, 2020

    I am a past client of this provider

    It did not last very long and my mom was not comfortable having others in her home. I liked the nurse's care and attitude.

    Janice A_1

    5

    March 16, 2020

    I am a current client of this provider

    The services allow me to go to work with confidence that my mother will be taken care of. The company is concerned about and caring of the client.

    Karen F_16

    5

    March 5, 2020

    I am a current client of this provider

    They get him water, they talk with him, they play music, they watch TV. They are available to work when I need to go to the doctor or have an appointment.

    Rudy &

    5

    January 29, 2020

    I am a current client of this provider

    We need a service, and it is very safe. It allows the family to do their thing and have a trustworthy person with our loved one. I know Right at Home has the clients' best interests at heart because they listen to every concern.

    Anonymous_2217

    4

    January 27, 2020

    I am a current client of this provider

    They help us the most by taking care of her needs while we are gone out of the house. Sometimes if they are supposed to be here in the morning, they are always telling me that they have to come 5 min before so that they can go over what I need, but they never come 5 min early and then I don't get the time to explain to them what I need.

    Linda D_11

    5

    January 27, 2020

    I am a current client of this provider

    My dad lives an hour away from me and my siblings, so they are a blessing to our family. They are very flexible and they will get you a person where and when you need it to do anything for you. I called and they had a person at my dad's house in 30 minutes.

    Janet V

    5

    December 31, 2019

    I am a past client of this provider

    They were always there to help and comfort me. They were very helpful and understanding.

    Marilyn and John H

    5

    December 12, 2019

    I am a past client of this provider

    They help me with my daily chores. They wash my clothes. They helped us with our move. They were dependable, and they did what they said.

    Theresa F_3

    5

    December 7, 2019

    I am a current client of this provider

    It has been huge because she does not have anxiety about being alone. I like the caregivers they have sent to us, and they call me and let me know if there is going to be a change in the schedule.

    Carol R_15

    5

    November 8, 2019

    I am a current client of this provider

    I think that it is very helpful for my mom because there is somebody with her, and she has gotten to know them. She gets to chat with her a lot. I love the service. I think it is wonderful. It is such a relief for my brother and I knowing my mom has somebody there to talk to and have meals made. It is a godsend, as far as I am concerned. I am long distance, and I still feel like I can talk to Right at Home because they understand what I need, and they implement what my mom needs.

    Thomas P_5

    5

    November 8, 2019

    I am a past client of this provider

    They were very prompt, and they knew exactly what they were doing. I liked the women that came. They were very professional.

    Sue J_9

    5

    October 29, 2019

    I am a current client of this provider

    It's taken a lot of stress off of me because I know that there is someone coming going for my loved one that I can rely on. They are very reliable, very responsive, and they are personable.

    Jonathan and Cindy S

    5

    October 10, 2019

    I am a past client of this provider

    The experience was positive because they helped me in everyday capabilities. They also helped my wife who was recovering from surgery. I like that they were very accommodating, and the home care people were really nice.

    Barbara M_33

    5

    October 2, 2019

    I am a current client of this provider

    They come every day, otherwise, my son or daughter would have to pitch in and take care of things, which they do on weekends, but it is wonderful to have the caregiver all the time. It makes it easy for my family. The regular caregiver took a vacation a week or so ago, and they sent a substitute, and she was a lovely and sweet girl. The regular girl is a good caregiver and a wonderful cook. I always told the previous owner that he should pay her just to be a cook because she is that good.

    Anonymous_2622

    5

    October 2, 2019

    I am a current client of this provider

    It has been wonderful. I couldn't do it without them. I would recommend them because most of the people I have had have been good lately. In my first experience, I wasn't too happy with some people.

    Josie L

    5

    September 30, 2019

    I am a current client of this provider

    They have been pretty terrific. It's been traumatic having things happen. I live at the beach, and it's a tough parking area, and a three-story building, but they work hard to make it work and help each other. I have no complaints. They are helpful, and they have gone overboard doing things, helping me, and fixing meals.

    Diane D_10

    5

    September 4, 2019

    I am a current client of this provider

    My caregiver works with other people that I need to interact with. I like that I'm able to have the same caregiver, and I appreciate her concern about my mother.

    Linda T_12

    5

    September 4, 2019

    I am a current client of this provider

    They helped my accomplish my goals like cleaning and emptying my closets. They've always been helpful, and they work with me by making arrangements to get the caregiver here when I needed.

    Jim K

    5

    August 26, 2019

    I am a current client of this provider

    They get him out of bed and bathe him. That's what they're here for. I like the caregiver who comes to us. She's well trained and works quickly.

    Diane C_15

    5

    August 22, 2019

    I am a past client of this provider

    She was able to stay at home longer. They were responsive about getting people there when we needed them.

    Renee H_1

    5

    July 19, 2019

    I am a past client of this provider

    They gave me great people that understood what my mom is going through. They were all outstanding. Their people are professional. They do everything and helped my mom.

    Linda S

    5

    June 6, 2019

    I am a past client of this provider

    Most of the time, we have had excellent care for my loved one. I like the fact that they have flexible scheduling for our needs.

    Rosalie B_3

    5

    June 6, 2019

    I am a current client of this provider

    I'm not the one that has to deal with it, so it relieves me of that stress. I like their personal touch and I know the owners, so I'm able to talk to them about anything and everything.

    Lynda T_2

    5

    May 2, 2019

    I am a past client of this provider

    They met our every need and allowed her to stay in her own home for several more years instead of living in a facility. The care was very personalized, and the caregivers were prompt.

    Barbara P_23

    5

    May 1, 2019

    I am a current client of this provider

    I'm not able to do some things for myself. I'm getting over a five week stay at the hospital for pneumonia, and I'm still in a recuperation phase. I have found the people who have come very willing to do whatever I ask them to do, that I can't do, or need help with.

    Walt D_1

    5

    May 1, 2019

    I am a current client of this provider

    They help the most by providing assistance to his wife who is his primary caregiver, and it takes a load off of her shoulders. I like their flexibility and their diligence.

    Anonymous_1834

    4

    April 2, 2019

    I am a current client of this provider

    I take care of him completely, so it has been nice to have a bit of a break. I have a lot to do, so they are able to help. We have had a lot of different caregivers come. Some of them are very good and others are not that great.

    Patricia A_10

    5

    April 1, 2019

    I am a current client of this provider

    I do not have to tell the caregivers what to do. I like that they are flexible with the schedules.

    Diane N_1

    4

    April 1, 2019

    I am a past client of this provider

    They were a lot of help, but they were not good about getting the facts straight because they would call my brother all the time with any updates and he was never here. We did have a few difficulties with the caregivers' timeliness. I have given them my contact information numerous times.

    Marian U

    5

    March 15, 2019

    I am a current client of this provider

    They've helped me with anything I've asked them to do. I like everything they've done for us so far. They've been a big help.

    Maria V_3

    5

    March 1, 2019

    I am a current client of this provider

    The person that comes is really good and asks if there is anything she can do for her. We like that. They're responsive, and they have availability. Their customer service is good.

    Patty S_1

    5

    March 1, 2019

    I am a current client of this provider

    It gives her an opportunity to have people visit her during the day when she would otherwise be alone. It makes her feel good about herself, as well as have quality time. That is important to me. The services are personable.

    Duane J_1

    5

    February 13, 2019

    I am a current client of this provider

    I like their follow-up and concern for me. We like how they answer all our phone calls.

    Maria V_1

    5

    February 13, 2019

    I am a current client of this provider

    They help my mom, and since I work, I can't be there for her because she need 24-hour care. They're very nice, and if there are any changes, they call me and also reach out to make sure the caregiver is doing well.

    Mike F_6

    5

    January 9, 2019

    I am a current client of this provider

    We do not have to take time out every day to bathe my mom and get her dressed. They're on time, and they do what they promise. If someone calls in sick, I know about it, and they send a replacement.

    Gail F_1

    5

    January 5, 2019

    I am a current client of this provider

    They could have a little more consistency in the scheduling. I like that they have good caregivers and that they come on time to do what they are trained to do.

    Lori L_2

    5

    December 9, 2018

    I am a past client of this provider

    They helped the most by being accessible and listening to what we needed. If I called, they would make it the best fit for all of us. They were very accessible and open to feedback.

    Diane G_2

    5

    December 4, 2018

    I am a current client of this provider

    My caregiver is very helpful. She will go to the grocery store for me as I can't do that anymore and she always gets the right things for me, like specific brands and such. She will water the lawn for me as well. It's been great having her help. My caregiver is wonderful. She's been with me for over a year and I would never ask for anyone else.

    Lisa A_8

    5

    November 28, 2018

    I am a current client of this provider

    They have helped the most with mobility. They helped give him more confidence. They're visible. We call them if we have questions or concerns. They're open and visible.

    Randy K

    4

    October 10, 2018

    I am a current client of this provider

    All they do is pick her up and drive her to appointments.

    Cristy V

    4

    September 24, 2018

    I am a past client of this provider

    They helped most by providing care for my mom so I could leave. Some people go above and beyond, and some people do just enough. The caregiver I had didn't go above and beyond. I don't think they are a horrible company, but I don't think they are great either.

    Frank Y

    5

    September 20, 2018

    I am a current client of this provider

    It helps him a lot to have outside socializing. They are on the spot, and they know what they are doing.

    Jill B_4

    5

    August 28, 2018

    I am a current client of this provider

    I live hours away, and I don't have to go down to help him. They're very receptive to listen to suggestions and feedback, and they're always there when I need them.

    Angelina M

    5

    August 14, 2018

    I am a current client of this provider

    It has been life changing. We have been able to be free and get on with our lives. I would say that they have great communication between the staff and the agency.

    William P_11

    5

    July 2, 2018

    I am a current client of this provider

    I think I am well taken care of because they have a willingness to help me recover. They take the time to move me around.

    Kyle M

    5

    June 2, 2018

    I am a past client of this provider

    They were there when we needed them giving us some avenues of people to call for help. They have been very caring. Especially the staff. They have helped us maneuver and do what we needed to do for the client.

    Diane M_12

    3

    May 23, 2018

    I am a current client of this provider

    They take me places. They could have more caregivers available to meet my needs. They promised they would have more caregivers available for me, but it hasn't happened yet. They are having a hard time filling the shifts that I need.

    Yvonne C

    5

    May 17, 2018

    I am a current client of this provider

    They're great. They talk to me and they cook my food for me. I like that they always follow through with me.

    Lisa H

    4

    April 27, 2018

    I am a current client of this provider

    Some of the caregivers are excellent, but some need more instruction on how to deal with people. They provide activities for the client that she wouldn't normally get. The caregivers are awesome. They engage her while she wouldn't otherwise and socialization.

    Teresa (

    5

    January 4, 2018

    I am a current client of this provider

    It seems like all of the caregivers are well qualified. The caregivers have helped because my loved one has to have 24 hour care and it keeps me from having to be here 24/7.

    Lee M

    5

    December 6, 2017

    I am a current client of this provider

    Right at Home is very helpful and sends me weekly shopping lists for my mom. Right at Home goes above and beyond. Right at Home has made my life easier because I have someone here who can help my mom.

    Montez C

    4

    December 2, 2017

    I am a current client of this provider

    Right at Home allows me to be flexible with my own job. I am able to continue working because of Right at Home. However, my mom needs more qualified caregivers. The services are flexible and help me be able to have free time.

    Julie T_2

    4

    November 17, 2017

    I am a current client of this provider

    Right at Home is very helpful and so far they have done a good job. The services make my life better because the caregivers do things for me that I am unable to do for myself.

    Bob H_6

    4

    November 8, 2017

    I am a past client of this provider

    The services were quality and they were able to flex the schedule with my mother's needs. They were only there twice a week, so I would say that being able to pick up on a task of in home care took the pressure off of the family members.

    Joann R_3

    4

    October 14, 2017

    I am a current client of this provider

    Right at Home is caring. Right at Home helps my loved one get through their daily life.

    Pamela H_1

    3

    August 23, 2017

    I am a current client of this provider

    Right at Home should have more consistent care with their caregivers. My mother pays for two hour shifts and nine times out of ten on a three day shift, I am lucky if one of the caregivers will stay the entire two hour shift. The caregivers come in and do things for my father that he cannot do. The physicality alone is the main reason for ease in my life.

    Larry "Lotario" R

    5

    August 10, 2017

    I am a current client of this provider

    Right at Home is efficient and I am very satisfied with them. I am happy that everything is going well with the services from Right at Home.

    Anonymous_430

    3

    August 3, 2017

    I am a current client of this provider

    Right at Home has some good things and some things that aren't so good. The accounting system is having a problem getting invoices in a timely manner. I am trying to make sure that they are charging us accurately, there is a lack of transparency in the billing. Right at Home could make life easier by having accurate, clear, and timely billing. The care should be provided by consistent staff. The quality in care is not consistent and we are paying top dollar, but the service varies a lot. Some caregivers are conscientious and do what I expect of them, while others don't come back or don't do the work very well.

    Mary A_8

    5

    August 3, 2017

    I am a current client of this provider

    Right at Home is efficient and they do what they're supposed to do. Right at Home helps take care of my husband. It helps me because then I don't have to take care of him for the time they're here.

    Joann R_2

    4

    August 2, 2017

    I am a current client of this provider

    Right at Home's caregivers are really good, and I appreciate their attentiveness. The services have been most helpful because they care for my parents on a daily basis.

    Fernand C

    5

    June 23, 2017

    I am a past client of this provider

    Right at Home is very careful, thorough, pleasant, gentle and easy to work with. Right at Home makes it easier to take care of someone who needs a lot of help.

    Marti C_1

    4

    May 12, 2017

    I am a past client of this provider

    Right at Home was good to me, and they were reliable. My services weren't always positive as far as I am concerned.

    Vernice J_1

    5

    May 12, 2017

    I am a current client of this provider

    Right at Home is always on time and they are great at explaining what's going on. The caregiver is able to come into my home and take care of my medical needs.

    Sharon K

    4

    April 18, 2017

    I am a current client of this provider

    For the most part the care has been very good, we just have a lot of different caregivers. The services have helped the most by being there for my mom so that she is not alone.

    Philip W_1

    5

    April 18, 2017

    I am a past client of this provider

    Right at Home has a good program, and my mother liked and got along with each of the caregivers. The services helped the most by having someone to give my mother a shower.

    Cynthia T_2

    5

    April 3, 2017

    I am a current client of this provider

    Right at Home is very dependable and reliable. The caregiver takes better care of my wife than her own kids do.

    Sam J_1

    4

    April 3, 2017

    I am a past client of this provider

    I would tell someone that we were generally really happy with Right at Home's staff and felt that they were responsive. There was a lot of stress lifted knowing that someone was there with my father during the day making sure he ate well.

    David J_3

    5

    March 3, 2017

    I am a current client of this provider

    Right at Home has been great so far. It has kept my mother out of assisted living so she can stay at home, which is a wonderful thing. My wife and I both work, so Right at Home takes care of my mother. She is 82, lives alone, and has dementia. We can work during the day without worrying about her.

    Downey Daughter

    5

    March 2, 2017

    I am a current client of this provider

    Right At Home was the perfect answer to be able to keep Mom in her home. It provides the care needed for a person not ready for full Assisted Living yet needs help with daily chores and meals. The care givers are loving and kind, almost like family. They also are able to accommodate our needs when a doctors appointment arises or our schedule changes. I like the quick response from management when a question arises. Right At Home care gives me peace of mind when I can not be there.

    Bob W_4

    5

    March 1, 2017

    I am a current client of this provider

    l like the caregiver that Right at Home provides my wife and me. The personality and the work of the caregiver makes a big impact in our lives.

    David D_8

    5

    March 1, 2017

    I am a past client of this provider

    Right at Home was able to fill slots right on the spot. I could trust the company to care for my mom. I could not be happier with the services we got. The services were comforting and I knew that my mom was in good hands.

    Clarence B217746

    4

    June 17, 2016

    I am a current client of this provider

    Right at Home has been extremely helpful to myself and my family. They have gone beyond the required help and treated us like family. We really appreciate all their help and guidance.

    M. Peffer

    5

    December 30, 2015

    I am a current client of this provider

    I have been pleased with the care my husband has received. Vernon and his team has supported me during different events – plumbing problems in the main bathroom, wheelchair batteries going bad, and the escalating loss of physical ability of my husband. I feel cared for, too.

    Marjorie P.

    5

    December 15, 2015

    I am a current client of this provider

    Vernon has gone "above & beyond" to help me with my husband. Helping me when I was overcome with my husband's decline, finding me good caregivers, helping me choose equipments needed (like shower chair w/ wheels) and getting me instructions on use. He deserves more than 5 stars!

    Artie310

    5

    November 22, 2015

    I am a past client of this provider

    I have worked with other companies before I found out about Right at home and no one else was as professional and passionate about what they do like the caregivers at right at home... I was blessed to have found them

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    Services and Amenities of Right at Home Northwest Orange County in Cypress, California

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Northwest Orange County in Cypress, California

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Northwest Orange County

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    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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