Home Helpers of SC Valley

Offers Home Care

54 Reviews
Call (800) 973-1841
Home Helpers of SC Valley (800) 973-1841
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Reviews of Home Helpers of SC Valley

54 Reviews Write a review

Home Care Reviews for Home Helpers of SC Valley

September 24, 2020

By Helen S_19

I am a current client of this provider

They arrive on time.,They come in with a positive attitude. They relate to us well and we get along with them well. It has been good to have such positive people. The people they sent to me are very willing to listen to me and do what I need them to do. They didn't question me and they do it all with a smile on their faces.

September 21, 2020

By Eli D_1

I am a current client of this provider

They are very attentive to matching up caregivers to my mother's needs. They are attentive to having good communication with me and to help with problem-solving. They are good at communicating with her and taking care of her physical needs and communicating with me. I like the owner. The caregivers help her with bathing and medications.

September 08, 2020

By Edward N_2

I am a current client of this provider

They could make sure the caregivers actually have the skills they tell us they have. The communication could be more clear. Getting started with them was very complicated.

August 25, 2020

By Steven L_4

I am a current client of this provider

It has maintained the quality of his life. They are personable with him. They are very flexible and have good caregivers. They have competitive pricing.

July 24, 2020

By Ricky R

I am a current client of this provider

The gentlemen we have is like a family member. He takes care of my father and that takes a lot of burden off of me, because I have a business to run. We were very lucky to find the right help and the right kind of person.

July 15, 2020

By Janet S_14

I am a past client of this provider

Having someone shop for her and meal preparation. They were always available to take my calls and get us new people when we wanted them.

July 02, 2020

By Karen LCS

I am a current client of this provider

I was very appreciative of the service this group provided to my mother daily. We needed the home helper to come in to watch mom take her prescription medicines. The home helpers were great and very pleasant to my mom. They made her smile. They were timely. Ketan the business owner was always available by phone to us, so if we had something come up or if a home helper was delayed with another customer (very rarely did that happen) he would send another girl out. He was able to work with us on a very short notice. So I have no hestition in recommending this fine company. I would definitely use these services again.

March 10, 2020

By Anonymous_3411

I am a current client of this provider

I wouldn't have them if I didn't need them. They are flexible.

February 25, 2020

By Susan F_22

I am a current client of this provider

I do not have to stress because they provide good care. They are pretty thorough with their assessments and able to match the caregiver to the client.

February 13, 2020

By Dottie T_1

I am a current client of this provider

They've just done whatever I ask around the house. They are very efficient in their care.

January 14, 2020

By Amos G

I am a current client of this provider

They pick up the loose ends that have been left by other service providers. The price is reasonable, and the availability is within reason. I am excited about it.

December 13, 2019

By David M_18

I am a current client of this provider

They help me with everything around my house and get me to all of my medical appointments. I like that they are nice, are reliable, and take good care of me.

December 09, 2019

By Nazanin K

I am a current client of this provider

They have made my life easier by identifying my needs. I like that they find qualified people for your needs.

November 29, 2019

By Dave Gardner

I am a past client of this provider

Home Helpers & its owner, Ketan, and their caregivers did an outstanding job supporting my father and me. Ketan has become a friend through it all as have the caregivers he provided. The caregivers were always on time, provided helpful ideas for my father's care. Dad developed a strong bond with his caregivers. Ketan was able to increase hours of support from the V.A. for my father at his own initiation. I highly recommend Home Helpers.

November 21, 2019

By Eugene/ Berverly A

I am a current client of this provider

They help with transporting and care when we go out. We are both feeble. I use a walker and wheelchair. My husband needs a lot of help, too. They will do anything right away that is within their specification. They have very good contact with their patients, so they are very concerned. They do things right away. We have had some good people sent out.

November 07, 2019

By Michelle M_12

I am a current client of this provider

They are making sure all her needs are met. Everything is done when I get home. They are always keeping me in the loop. So far, the caregivers have been great.

October 23, 2019

By Deborah P_3

I am a current client of this provider

I live on the east coast and my mother lives on the west coast, so the agency has been my eyes and ears. I couldn't imagine being comfortable without having these services. The quality of our caregivers is top notch. They're patient, even though my mother isn't easy to work with.

October 10, 2019

By Norma K

I am a current client of this provider

If I didn't have them, I don't know what I would do. It has a great impact. They are very helpful, and that is why they are called Home Helpers. They are always there when you need them, and that is the important thing.

October 01, 2019

By Anna M_6

I am a current client of this provider

It is a big help because my wife is always asking for things. I can't get anything done with that. With another person there, she can ask her and talk to her. That frees me up so that I can do things for myself. I really like working with them. At first, I didn't know anybody there, but I know them now.

September 27, 2019

By Pertrina B

I am a past client of this provider

I liked them helping out with some of the household chores. They gave me relief so that I wasn't on the job 24/7. I found that they were very helpful and supportive if somebody couldn't come. They were very good about sending people.

September 25, 2019

By Charlene K

I am a current client of this provider

They brighten her day by sitting with her, talking with her, and engaging her in conversations. I use them on an as-needed basis. They are really good at matching aides to what her needs are.

August 19, 2019

By Sharon B_10

I am a current client of this provider

They have helped me the most by having someone reliable to be there for my mother, so I don't have to worry when I can't be there. I like the individual caregiver without a doubt. The quality of the caregivers makes a huge difference.

July 24, 2019

By Wendy B_4

I am a current client of this provider

They didn't call to say they were running late. There was no communication. The gal in the office said she would be here at nine o'clock. She didn't show, but I already had an engagement scheduled. I had to leave. They didn't show up until eleven.

June 17, 2019

By John C_9

I am a past client of this provider

The caregivers were phenomenal because they actually interacted with my father, and they were very caring. I like how they had background checks for their employees and for my father's health. We didn't get that from another agency that we used.

June 17, 2019

By Anonymous_1952

I am a past client of this provider

They sent good people. The emotional and physical support helped me the most. I don't usually make recommendations, so it's not likely I would recommend them. They're also expensive and I don't really like their billing system, but other than that they're fine. The care was very good.

May 14, 2019

By Frank S_1

I am a current client of this provider

She would cut his nails and take him out to lunch. My caregiver is moving, so I need to get a new one. My caregiver was wonderful. She was great with my husband, and I am sorry to see her go.

February 21, 2019

By Anonymous_1469

I am a current client of this provider

It's making a big difference. They help the most by getting my loved one to day care. I like my Home Helper that comes because we work well together.

January 15, 2019

By Anonymous_1122

I am a current client of this provider

My loved one is very independent, so we only use them when we need driving. It gives me time to rest. I like that the caregiver is very helpful.

December 17, 2018

By Belino G_1

I am a current client of this provider

I want a superb job, especially in cleaning. I want it very clean, but she doesn't do it very well. She is supposed to clean up the room that my husband occupies as well. I am not really satisfied with her performance.

November 28, 2018

By Marty L_1

I am a current client of this provider

The services have made a big change for me and have had a great impact on my life. The caregiver is great, but the company is not too great. I do not agree with the owner's practices.

November 09, 2018

By David V_1

I am a current client of this provider

The caregiver is very good, and we like her a lot. I don't have to worry about it, and if I have to go somewhere I know my husband will be taken good care of. They have very good and nice services.

September 20, 2018

By Sidro H

I am a current client of this provider

They have helped us the most by helping my dad with his meals and taking him where he needs to go. They have been really good with us by helping us out.

September 20, 2018

By Joe A_1

I am a current client of this provider

They are only there one day a week but they were able to give the general caregiver respite care. They are always responsible when we have an issue.

August 27, 2018

By Melving F

I am a current client of this provider

They have saved my life and my sanity. They help with cooking, cleaning, and just being here and talking to them. They are helping the whole family by giving us a break. Everything is up front. They are not hiding everything. They first showed me their bond, and that put me at ease.

June 27, 2018

By Barbara E_4

I am a current client of this provider

They should hire people that are on time, organized, and committed to doing whatever is necessary for the client. They need to get people that are more responsible and on time.

May 23, 2018

By Sheryl Q

I am a current client of this provider

It has been really helpful because we have a reliable and kind helper assisting. Being reliable has been very great. The service has been really good. So far, we've had three assistants here and two out of the three have been wonderful.

May 11, 2018

By Michael C

I am a current client of this provider

They are helping me get some of my stuff put away and more organized. I had to put together a portable closet, and the caregiver just kept working on it, never gave up, and never complained.

March 15, 2018

By Judy B

I am a current client of this provider

The caregiver is very sweet to me and is prepared. They could lower the price a little. However, all caregiving agencies are really expensive. They are here when I need someone to take care of my parents, and they are very flexible.

January 25, 2018

By Jeff N

I am a current client of this provider

I like the personal attention we get from them. The services are very accommodating and flexible.

November 15, 2017

By Taraneh

I am a past client of this provider

You will have the peace of mind that your help will be there. Keton is very reliable and personally will see to it that you have uninterrupted help when you need it.

August 29, 2017

By Kim L_1

I am a current client of this provider

I would be likely to recommend Home Helpers because someone in the office was really helpful, he gave me good advice, and made sure things were set up exactly the way they were supposed to be for me. These services had a significant impact on my life because I needed this to recover from my illness. The caregivers drove me to and from my care, and they stayed after to make sure I was okay. I would not be able to recover as well without the services from Home Helpers.

July 18, 2017

By Grace N

I am a current client of this provider

I would tell a friend that Home Helpers has provided a human element for me. The caregiver from Home Helpers takes me out to get my groceries and I appreciate that she is able to take her little truck and bring home plants for me.

May 18, 2017

By Sharon W_5

I am a past client of this provider

Home Helpers has very prompt and caring caregivers. Having Home Helpers were very helpful and they did a good job taking my mother vitals.

March 04, 2017

By Michelle388372

I am a current client of this provider

We’re very happy with Home Helpers. They came out right away and helped me, so I’m glad that someone is working with my mom with a range of skills. The caregivers have good attitudes and are good listeners. They’re very quick to respond and have been helpful. My mom is in her 90s, and her short-term memory is going, so it’s helpful to have someone who doesn’t mind repeating information to her because she’ll ask the same question over and over. She needs someone to drive for her, so someone drives for her. They come on time and check 24 hours ahead to make sure that everything is fine. It’s a good value and a good consistent thing we can count on. They keep us informed by texting and e-mails.

January 13, 2017

By Carrie A_1

I am a current client of this provider

Home Helpers is very good at communicating and at being very informative. Home Helpers makes my life easier through the flexibility they offer and how they can be here after one phone call. It makes my job easier knowing I can count on them.

January 25, 2013

By Debbie14

I am a current client of this provider

They worked for my uncle who was very very sick until he passed away. They actually became like family to us given that we're really picky. Home Helpers is just exceptional. They're very caring, loyal, and loving. I feel safe with them. I can actually take a day off with no worries at all. They'll do anything I say. They're always so very willing. They're always there and always available. They're fantastic. There's nothing wrong I can say about them.
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About Home Helpers of SC Valley

Home Helpers & Direct Link of Santa Clara Valley is an in-home care provider serving Portola valley, Palo Alto, Cupertino, Sunnyvale, Milpitas, Fremont, San Jose, Saratoga, Los Altos, Los Gatos, Campbell & Santa Clara area. Home Helpers & Direct Link of Santa Clara Valley offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Home Helpers team matches the right caregiver to implement the plan.

Home Helpers - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

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Services and Amenities of Home Helpers of SC Valley

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check


  • Continual Training

Training Areas

  • Patient Transfers
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementia Care

Payment options

  • Insurance
  • Check

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured


  • Licenses: 434700008
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Home Helpers of SC Valley

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