I want them to be more service oriented and communicative.
I would like better communication. I want to feel comfortable with them showing up.
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(800) 973-1841
Reviews of Home Helpers of SC Valley
Home Care Reviews for Home Helpers of SC Valley
January 21, 2021
I am a current client of this provider
January 12, 2021
I am a current client of this provider
We got the girl that we have now that stays all night with him. We thought she was very nice.
I was not super pleased with the situation we had before. It was average. I was just getting used to it.
December 14, 2020
I am a past client of this provider
They were there, attentive, and responsive.
They were super responsive.
November 13, 2020
I am a current client of this provider
The services have been a high impact on my life because they help me with medical transportation. Without their help, I couldn't have gotten my treatment.
I like that the caregivers at Home Helpers go out of their way to help their clients and that they are a can-do type of company.
November 03, 2020
Other
I was extremely impressed with Home Helpers of SC Valley. Ketan, the owner of agency was extremely prompt in getting back to me with any concern. He worked with us to get the best possible fit for a caregiver and provide the services we needed to care for my father. The caregiver we used was unfailingly prompt, skilled, helpful, and easy to work with. I recommend this agency quite highly.
October 26, 2020
I am a current client of this provider
I have everything I need. They give me a caregiver to clean the place.
They're helpful and nice with me when I call.
October 19, 2020
I am a current client of this provider
He enjoys the person that is coming. They get him talking.
I like the person that they have sent. They were prompt with finding someone.
October 07, 2020
I am a current client of this provider
The client would be in trouble if she didn't get the care she is receiving. The impact is a night and day difference.
They are very conscientious and on top of things.
September 24, 2020
I am a current client of this provider
They arrive on time.,They come in with a positive attitude. They relate to us well and we get along with them well. It has been good to have such positive people.
The people they sent to me are very willing to listen to me and do what I need them to do. They didn't question me and they do it all with a smile on their faces.
September 21, 2020
I am a current client of this provider
They are very attentive to matching up caregivers to my mother's needs. They are attentive to having good communication with me and to help with problem-solving. They are good at communicating with her and taking care of her physical needs and communicating with me.
I like the owner. The caregivers help her with bathing and medications.
September 08, 2020
I am a current client of this provider
They could make sure the caregivers actually have the skills they tell us they have.
The communication could be more clear. Getting started with them was very complicated.
August 25, 2020
I am a current client of this provider
It has maintained the quality of his life. They are personable with him.
They are very flexible and have good caregivers. They have competitive pricing.
July 24, 2020
I am a current client of this provider
The gentlemen we have is like a family member. He takes care of my father and that takes a lot of burden off of me, because I have a business to run.
We were very lucky to find the right help and the right kind of person.
July 15, 2020
I am a past client of this provider
Having someone shop for her and meal preparation.
They were always available to take my calls and get us new people when we wanted them.
July 02, 2020
I am a current client of this provider
I was very appreciative of the service this group provided to my mother daily. We needed the home helper to come in to watch mom take her prescription medicines. The home helpers were great and very pleasant to my mom. They made her smile. They were timely. Ketan the business owner was always available by phone to us, so if we had something come up or if a home helper was delayed with another customer (very rarely did that happen) he would send another girl out. He was able to work with us on a very short notice. So I have no hestition in recommending this fine company. I would definitely use these services again.
March 10, 2020
I am a current client of this provider
I wouldn't have them if I didn't need them.
They are flexible.
February 25, 2020
I am a current client of this provider
I do not have to stress because they provide good care.
They are pretty thorough with their assessments and able to match the caregiver to the client.
February 13, 2020
I am a current client of this provider
They've just done whatever I ask around the house.
They are very efficient in their care.
January 14, 2020
I am a current client of this provider
They pick up the loose ends that have been left by other service providers.
The price is reasonable, and the availability is within reason. I am excited about it.
December 13, 2019
I am a current client of this provider
They help me with everything around my house and get me to all of my medical appointments.
I like that they are nice, are reliable, and take good care of me.
December 09, 2019
I am a current client of this provider
They have made my life easier by identifying my needs.
I like that they find qualified people for your needs.
November 29, 2019
I am a past client of this provider
Home Helpers & its owner, Ketan, and their caregivers did an outstanding job supporting my father and me. Ketan has become a friend through it all as have the caregivers he provided. The caregivers were always on time, provided helpful ideas for my father's care. Dad developed a strong bond with his caregivers. Ketan was able to increase hours of support from the V.A. for my father at his own initiation. I highly recommend Home Helpers.
November 21, 2019
I am a current client of this provider
They help with transporting and care when we go out. We are both feeble. I use a walker and wheelchair. My husband needs a lot of help, too. They will do anything right away that is within their specification.
They have very good contact with their patients, so they are very concerned. They do things right away. We have had some good people sent out.
November 07, 2019
I am a current client of this provider
They are making sure all her needs are met. Everything is done when I get home.
They are always keeping me in the loop. So far, the caregivers have been great.
October 23, 2019
I am a current client of this provider
I live on the east coast and my mother lives on the west coast, so the agency has been my eyes and ears. I couldn't imagine being comfortable without having these services.
The quality of our caregivers is top notch. They're patient, even though my mother isn't easy to work with.
October 10, 2019
I am a current client of this provider
If I didn't have them, I don't know what I would do. It has a great impact.
They are very helpful, and that is why they are called Home Helpers. They are always there when you need them, and that is the important thing.
October 01, 2019
I am a current client of this provider
It is a big help because my wife is always asking for things. I can't get anything done with that. With another person there, she can ask her and talk to her. That frees me up so that I can do things for myself.
I really like working with them. At first, I didn't know anybody there, but I know them now.
September 27, 2019
I am a past client of this provider
I liked them helping out with some of the household chores. They gave me relief so that I wasn't on the job 24/7.
I found that they were very helpful and supportive if somebody couldn't come. They were very good about sending people.
September 25, 2019
I am a current client of this provider
They brighten her day by sitting with her, talking with her, and engaging her in conversations.
I use them on an as-needed basis. They are really good at matching aides to what her needs are.
August 19, 2019
I am a current client of this provider
They have helped me the most by having someone reliable to be there for my mother, so I don't have to worry when I can't be there.
I like the individual caregiver without a doubt. The quality of the caregivers makes a huge difference.
July 24, 2019
I am a current client of this provider
They didn't call to say they were running late. There was no communication.
The gal in the office said she would be here at nine o'clock. She didn't show, but I already had an engagement scheduled. I had to leave. They didn't show up until eleven.
June 17, 2019
I am a past client of this provider
The caregivers were phenomenal because they actually interacted with my father, and they were very caring.
I like how they had background checks for their employees and for my father's health. We didn't get that from another agency that we used.
June 17, 2019
I am a past client of this provider
They sent good people. The emotional and physical support helped me the most.
I don't usually make recommendations, so it's not likely I would recommend them. They're also expensive and I don't really like their billing system, but other than that they're fine. The care was very good.
May 14, 2019
I am a current client of this provider
She would cut his nails and take him out to lunch.
My caregiver is moving, so I need to get a new one. My caregiver was wonderful. She was great with my husband, and I am sorry to see her go.
February 21, 2019
I am a current client of this provider
It's making a big difference. They help the most by getting my loved one to day care.
I like my Home Helper that comes because we work well together.
January 15, 2019
I am a current client of this provider
My loved one is very independent, so we only use them when we need driving. It gives me time to rest.
I like that the caregiver is very helpful.
December 17, 2018
I am a current client of this provider
I want a superb job, especially in cleaning. I want it very clean, but she doesn't do it very well.
She is supposed to clean up the room that my husband occupies as well. I am not really satisfied with her performance.
November 28, 2018
I am a current client of this provider
The services have made a big change for me and have had a great impact on my life.
The caregiver is great, but the company is not too great. I do not agree with the owner's practices.
November 09, 2018
I am a current client of this provider
The caregiver is very good, and we like her a lot. I don't have to worry about it, and if I have to go somewhere I know my husband will be taken good care of.
They have very good and nice services.
September 20, 2018
I am a current client of this provider
They have helped us the most by helping my dad with his meals and taking him where he needs to go.
They have been really good with us by helping us out.
September 20, 2018
I am a current client of this provider
They are only there one day a week but they were able to give the general caregiver respite care.
They are always responsible when we have an issue.
August 27, 2018
I am a current client of this provider
They have saved my life and my sanity. They help with cooking, cleaning, and just being here and talking to them. They are helping the whole family by giving us a break.
Everything is up front. They are not hiding everything. They first showed me their bond, and that put me at ease.
June 27, 2018
I am a current client of this provider
They should hire people that are on time, organized, and committed to doing whatever is necessary for the client.
They need to get people that are more responsible and on time.
May 23, 2018
I am a current client of this provider
It has been really helpful because we have a reliable and kind helper assisting. Being reliable has been very great.
The service has been really good. So far, we've had three assistants here and two out of the three have been wonderful.
May 11, 2018
I am a current client of this provider
They are helping me get some of my stuff put away and more organized.
I had to put together a portable closet, and the caregiver just kept working on it, never gave up, and never complained.
March 15, 2018
I am a current client of this provider
The caregiver is very sweet to me and is prepared. They could lower the price a little. However, all caregiving agencies are really expensive. They are here when I need someone to take care of my parents, and they are very flexible.
January 25, 2018
I am a current client of this provider
I like the personal attention we get from them. The services are very accommodating and flexible.
November 15, 2017
I am a past client of this provider
You will have the peace of mind that your help will be there. Keton is very reliable and personally will see to it that you have uninterrupted help when you need it.
August 29, 2017
I am a current client of this provider
I would be likely to recommend Home Helpers because someone in the office was really helpful, he gave me good advice, and made sure things were set up exactly the way they were supposed to be for me. These services had a significant impact on my life because I needed this to recover from my illness. The caregivers drove me to and from my care, and they stayed after to make sure I was okay. I would not be able to recover as well without the services from Home Helpers.
July 18, 2017
I am a current client of this provider
I would tell a friend that Home Helpers has provided a human element for me. The caregiver from Home Helpers takes me out to get my groceries and I appreciate that she is able to take her little truck and bring home plants for me.
May 18, 2017
I am a past client of this provider
Home Helpers has very prompt and caring caregivers. Having Home Helpers were very helpful and they did a good job taking my mother vitals.
March 04, 2017
I am a current client of this provider
We’re very happy with Home Helpers. They came out right away and helped me, so I’m glad that someone is working with my mom with a range of skills. The caregivers have good attitudes and are good listeners. They’re very quick to respond and have been helpful. My mom is in her 90s, and her short-term memory is going, so it’s helpful to have someone who doesn’t mind repeating information to her because she’ll ask the same question over and over. She needs someone to drive for her, so someone drives for her. They come on time and check 24 hours ahead to make sure that everything is fine. It’s a good value and a good consistent thing we can count on. They keep us informed by texting and e-mails.
January 13, 2017
I am a current client of this provider
Home Helpers is very good at communicating and at being very informative. Home Helpers makes my life easier through the flexibility they offer and how they can be here after one phone call. It makes my job easier knowing I can count on them.
January 25, 2013
I am a current client of this provider
They worked for my uncle who was very very sick until he passed away. They actually became like family to us given that we're really picky. Home Helpers is just exceptional. They're very caring, loyal, and loving. I feel safe with them. I can actually take a day off with no worries at all. They'll do anything I say. They're always so very willing. They're always there and always available. They're fantastic. There's nothing wrong I can say about them.
About Home Helpers of SC Valley
Home Helpers & Direct Link of Santa Clara Valley is an in-home care provider serving Portola valley, Palo Alto, Cupertino, Sunnyvale, Milpitas, Fremont, San Jose, Saratoga, Los Altos, Los Gatos, Campbell & Santa Clara area. Home Helpers & Direct Link of Santa Clara Valley offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
Custom Care Plan From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Home Helpers team matches the right caregiver to implement the plan. Home Helpers - Caregiver Skills Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention. Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress. Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office. Get Costs
Services and Amenities of Home Helpers of SC Valley
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Family Communication
- Transition Issues
- Memory Care Training
- Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementia Care
Payment options
- Insurance
- Check
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: 434700008
