Home Helpers & Direct Link of Santa Clara Valley

Offers Home Care

40 Reviews
Call (800) 973-1841
Home Helpers & Direct Link of Santa Clara Valley (800) 973-1841
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Reviews of Home Helpers & Direct Link of Santa Clara Valley

40 Reviews Write a review

Home Care Reviews for Home Helpers & Direct Link of Santa Clara Valley

October 10, 2019

By Norma K

I am a current client of this provider

If I didn't have them, I don't know what I would do. It has a great impact. They are very helpful, and that is why they are called Home Helpers. They are always there when you need them, and that is the important thing.

October 01, 2019

By Anna M_6

I am a current client of this provider

It is a big help because my wife is always asking for things. I can't get anything done with that. With another person there, she can ask her and talk to her. That frees me up so that I can do things for myself. I really like working with them. At first, I didn't know anybody there, but I know them now.

September 27, 2019

By Pertrina B

I am a past client of this provider

I liked them helping out with some of the household chores. They gave me relief so that I wasn't on the job 24/7. I found that they were very helpful and supportive if somebody couldn't come. They were very good about sending people.

September 25, 2019

By Charlene K

I am a current client of this provider

They brighten her day by sitting with her, talking with her, and engaging her in conversations. I use them on an as-needed basis. They are really good at matching aides to what her needs are.

August 27, 2019

By Ruth R_9

I am a current client of this provider

They are very efficient in helping me do the things that I need. I like that I have a really good caregiver.

August 19, 2019

By Sharon B_10

I am a current client of this provider

They have helped me the most by having someone reliable to be there for my mother, so I don't have to worry when I can't be there. I like the individual caregiver without a doubt. The quality of the caregivers makes a huge difference.

August 14, 2019

By Ricky R

I am a current client of this provider

He plays with him and interacts with him. If there is an issue, they try to work around it so they are not stuck at one point.

July 24, 2019

By Wendy B_4

I am a current client of this provider

They didn't call to say they were running late. There was no communication. The gal in the office said she would be here at nine o'clock. She didn't show, but I already had an engagement scheduled. I had to leave. They didn't show up until eleven.

June 17, 2019

By John C_9

I am a past client of this provider

The caregivers were phenomenal because they actually interacted with my father, and they were very caring. I like how they had background checks for their employees and for my father's health. We didn't get that from another agency that we used.

June 17, 2019

By Anonymous_1952

I am a past client of this provider

They sent good people. The emotional and physical support helped me the most. I don't usually make recommendations, so it's not likely I would recommend them. They're also expensive and I don't really like their billing system, but other than that they're fine. The care was very good.

May 14, 2019

By Frank S_1

I am a current client of this provider

She would cut his nails and take him out to lunch. My caregiver is moving, so I need to get a new one. My caregiver was wonderful. She was great with my husband, and I am sorry to see her go.

February 25, 2019

By Ted P

I am a current client of this provider

Without it, she would be in deep trouble. They are very helpful. They are very responsive and the helpers they have sent have been good.

February 21, 2019

By Anonymous_1469

I am a current client of this provider

It's making a big difference. They help the most by getting my loved one to day care. I like my Home Helper that comes because we work well together.

January 15, 2019

By Anonymous_1122

I am a current client of this provider

My loved one is very independent, so we only use them when we need driving. It gives me time to rest. I like that the caregiver is very helpful.

December 17, 2018

By Belino G_1

I am a current client of this provider

I want a superb job, especially in cleaning. I want it very clean, but she doesn't do it very well. She is supposed to clean up the room that my husband occupies as well. I am not really satisfied with her performance.

November 28, 2018

By Marty L_1

I am a current client of this provider

The services have made a big change for me and have had a great impact on my life. The caregiver is great, but the company is not too great. I do not agree with the owner's practices.

November 09, 2018

By David V_1

I am a current client of this provider

The caregiver is very good, and we like her a lot. I don't have to worry about it, and if I have to go somewhere I know my husband will be taken good care of. They have very good and nice services.

September 20, 2018

By Sidro H

I am a current client of this provider

They have helped us the most by helping my dad with his meals and taking him where he needs to go. They have been really good with us by helping us out.

September 20, 2018

By Joe A_1

I am a current client of this provider

They are only there one day a week but they were able to give the general caregiver respite care. They are always responsible when we have an issue.

August 27, 2018

By Melving F

I am a current client of this provider

They have saved my life and my sanity. They help with cooking, cleaning, and just being here and talking to them. They are helping the whole family by giving us a break. Everything is up front. They are not hiding everything. They first showed me their bond, and that put me at ease.

June 27, 2018

By Barbara E_4

I am a current client of this provider

They should hire people that are on time, organized, and committed to doing whatever is necessary for the client. They need to get people that are more responsible and on time.

May 23, 2018

By Sheryl Q

I am a current client of this provider

It has been really helpful because we have a reliable and kind helper assisting. Being reliable has been very great. The service has been really good. So far, we've had three assistants here and two out of the three have been wonderful.

May 11, 2018

By Michael C

I am a current client of this provider

They are helping me get some of my stuff put away and more organized. I had to put together a portable closet, and the caregiver just kept working on it, never gave up, and never complained.

March 15, 2018

By Judy B

I am a current client of this provider

The caregiver is very sweet to me and is prepared. They could lower the price a little. However, all caregiving agencies are really expensive. They are here when I need someone to take care of my parents, and they are very flexible.

January 25, 2018

By Jeff N

I am a current client of this provider

I like the personal attention we get from them. The services are very accommodating and flexible.

November 15, 2017

By Taraneh

I am a past client of this provider

You will have the peace of mind that your help will be there. Keton is very reliable and personally will see to it that you have uninterrupted help when you need it.

August 29, 2017

By Kim L_1

I am a current client of this provider

I would be likely to recommend Home Helpers because someone in the office was really helpful, he gave me good advice, and made sure things were set up exactly the way they were supposed to be for me. These services had a significant impact on my life because I needed this to recover from my illness. The caregivers drove me to and from my care, and they stayed after to make sure I was okay. I would not be able to recover as well without the services from Home Helpers.

July 18, 2017

By Grace N

I am a current client of this provider

I would tell a friend that Home Helpers has provided a human element for me. The caregiver from Home Helpers takes me out to get my groceries and I appreciate that she is able to take her little truck and bring home plants for me.

May 18, 2017

By Sharon W_5

I am a past client of this provider

Home Helpers has very prompt and caring caregivers. Having Home Helpers were very helpful and they did a good job taking my mother vitals.

March 04, 2017

By Michelle388372

I am a current client of this provider

We’re very happy with Home Helpers. They came out right away and helped me, so I’m glad that someone is working with my mom with a range of skills. The caregivers have good attitudes and are good listeners. They’re very quick to respond and have been helpful. My mom is in her 90s, and her short-term memory is going, so it’s helpful to have someone who doesn’t mind repeating information to her because she’ll ask the same question over and over. She needs someone to drive for her, so someone drives for her. They come on time and check 24 hours ahead to make sure that everything is fine. It’s a good value and a good consistent thing we can count on. They keep us informed by texting and e-mails.

January 13, 2017

By Carrie A_1

I am a current client of this provider

Home Helpers is very good at communicating and at being very informative. Home Helpers makes my life easier through the flexibility they offer and how they can be here after one phone call. It makes my job easier knowing I can count on them.

January 25, 2013

By Debbie14

I am a current client of this provider

They worked for my uncle who was very very sick until he passed away. They actually became like family to us given that we're really picky. Home Helpers is just exceptional. They're very caring, loyal, and loving. I feel safe with them. I can actually take a day off with no worries at all. They'll do anything I say. They're always so very willing. They're always there and always available. They're fantastic. There's nothing wrong I can say about them.
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About Home Helpers & Direct Link of Santa Clara Valley

Home Helpers & Direct Link of Santa Clara Valley is an in-home care provider serving Portola valley, Palo Alto, Cupertino, Sunnyvale, Milpitas, Fremont, San Jose, Saratoga, Los Altos, Los Gatos, Campbell & Santa Clara area. Home Helpers & Direct Link of Santa Clara Valley offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


Photos of Home Helpers & Direct Link of Santa Clara Valley


Services and Amenities of Home Helpers & Direct Link of Santa Clara Valley

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: We Provide Medical Alert System

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: 434700008

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Home Helpers & Direct Link of Santa Clara Valley

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