They have some really good people there.
They take care of me. I even had the owner come in when they couldn't get anyone to come in.
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(800) 973-1841
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Reviews of Home Helpers of Jacksonville
Home Care Reviews for Home Helpers of Jacksonville
December 18, 2020
I am a current client of this provider
December 16, 2020
I am a current client of this provider
I have had different caregivers and some are good and some not.
It would be nice for them to be more consistent. I have gone through many caregivers.
December 15, 2020
I am a current client of this provider
They are always willing to help me with anything I need help with.
I like the people I work with, they are a great company.
December 10, 2020
I am a current client of this provider
The services are a high impact because I am disabled and they have been able to help me.
I would recommend them because I very much appreciate their services.
December 02, 2020
I am a past client of this provider
They helped me with Michael and they helped me with housework and stuff like that.
The communication was very helpful. They are pretty good at matching people with the clients.
December 02, 2020
I am a current client of this provider
The help is good and how they do their job is great.
The people are nice here.
November 24, 2020
I am a past client of this provider
It was critical because the services are necessary.
The management needs to improved on with screening caregivers.
November 24, 2020
I am a current client of this provider
They have made my life better. They help me with anything I need.
The people that they have are wonderful. They do an excellent job.
November 20, 2020
I am a past client of this provider
They gave him sponge baths, and made me aware of things that the hospice care did that my dad didn't like. They were very sweet to him, they read cards to him and would put lotion on him.
I don't know what I would've done without this service.
November 09, 2020
I am a current client of this provider
They bring me donuts and we are really good friends.
I have had a bunch of companies before but this is the best one.
November 04, 2020
I am a current client of this provider
They come in and help me with the things that I am not able to do.
I like that they send me some good workers.
November 04, 2020
I am a current client of this provider
They communicate with me and are willing to go the extra mile. They always wear their masks.
They keep you informed as to what is going on. If a girl cannot come they will let you know. They will match you up with the people that come into you home.
October 28, 2020
I am a current client of this provider
She helps me a lot around my house.
They provide a good quality of care.
October 23, 2020
I am a current client of this provider
I like having them during the day; it gives me the relief I need.
I think they people they send out do a good job. I appreciate that they do what we hired them for.
October 21, 2020
I am a current client of this provider
We have the same caregiver the whole time.
We've had them for some years, and they are very kind and have good communication. We have a good relationship with them.
October 21, 2020
I am a current client of this provider
They take good care of my family.
I have used them several times for different reasons with my family.
October 14, 2020
I am a current client of this provider
The most helpful part of the services is the caregivers coming on time and being nice to my daughter.
I like the caregivers that they send they seem to be good with my daughter.
October 05, 2020
I am a current client of this provider
They make the client feel very comfortable. They built a bond with him so they are more like family.
They are persistent on finding someone permanent. They seem very caring.
September 23, 2020
I am a current client of this provider
I liked the pregnant aide. She made sure I ate and reminded me to go to the doctor. A lot of times I don't remember things, but she does. She just had to leave because she was about to have her baby.
I don't have to worry about her as much, I know someone will be here to care for her. She doesn't have to worry, she knows someone is there.
They shouldn't lie to me and get me a good caregiver to replace the one that just left.
They do a pretty good job, they take care of what needs to be done.
September 22, 2020
I am a past client of this provider
It was the best it could have been with her.
The caregivers are very nice and attentive.
September 14, 2020
I am a current client of this provider
I have been able to get back into my life because of them.
This agency has provided me with a caregiver I love. They are also flexible with the hours.
September 04, 2020
I am a current client of this provider
They are responsive to the things I need in the care plan.
Probably just vetting their caregivers a little better.
August 21, 2020
I am a current client of this provider
They have helped the most in not changing his care plan.
I like that the company calls me all of the time.
August 20, 2020
I am a current client of this provider
They care and make sure everyone is staying safe and receiving text messages.
They are very friendly. I love it.
August 17, 2020
I am a past client of this provider
For the short period of time he had them, they were on time and concerned about him. They called him to see if he would be home and if they would be available to come out.
They were on time and concerned about the patient.
August 11, 2020
I am a past client of this provider
I liked that they did everything I asked them to do.
I liked that they helped with everything I needed to have done.
July 22, 2020
I am a current client of this provider
They allow me to rest.
I like this company better than other companies we have used because they do a lot to help us out. They can help take their clients to the doctor.
Provider Response
Shirlean - it is our joy to serve you. Honestly. And thank you for your kind words.
July 14, 2020
I am a current client of this provider
Going forward we would like to focus on the client staying comfortable.
They have been very communicative and dependable.
July 14, 2020
I am a current client of this provider
It is good. I have problems with my back and need someone to help clean my bathtub and wash the dishes.
I like the workers and the caseworkers.
July 09, 2020
I am a current client of this provider
It makes my life a lot easier. With anything physical I can't do, they help. It's less stressful.
The very first time they presented themselves, any questions I had they were able to answer. If not, they said they'd get back to me, and they do.
July 07, 2020
I am a current client of this provider
Having my current aide that I have right now has helped me so much and she is amazing. I am paralyzed and raising two boys by myself so it is so helpful to have to have my aide here.
They are super caring! They are the most compassionate people I have ever met and they are so good to me!
Provider Response
Randi - thank you for the feedback. We have recently staffed new floaters so when someone can't make it, we have a floater to send your way. We appreciate you. Best regards,
June 12, 2020
I am a current client of this provider
They do a wonderful job. They prepare her meals.
Everybody seems to be very nice and very cooperative.
June 12, 2020
I am a current client of this provider
We are happy that we have right now from Home Helpers.
They could probably make sure that the person has the experience needed for my dad. He has Parkinson's and dementia, so before they send anyone they could make sure that they have the experience for my dad.
June 12, 2020
I am a current client of this provider
They take good care of me and are always here when I need them.
They are Johnny on the spot. I like the care I get from them when they are here.
June 03, 2020
I am a current client of this provider
They come in and address the problems and set up an action plan.
They're caring, they care for him, they talk to him and encourage him to do things.
June 03, 2020
I am a current client of this provider
They understand me. They take time to explain things to me and listen to me.
You couldn't choose a better company to help you.
June 03, 2020
I am a current client of this provider
She has helped with cleaning my house.
They are dependable.
May 26, 2020
I am a current client of this provider
She can't exist without them because she can't see and she is in a wheelchair. She needs a lot of assistance with her wheelchair and the gait belt.
I can get care cheaper through Home Helpers, and they do have good people. They bill through insurance as well.
May 21, 2020
I am a current client of this provider
They are just being there to help the patient.
I like that they're dependable to us.
May 15, 2020
I am a current client of this provider
I would like for them to be better trained.
They could have better caregivers. They need to not mind doing tasks, or require me to stand right behind them and watch them do things.
May 06, 2020
I am a past client of this provider
They did what I needed them to do.
They came out, took care of me, and did a good job.
May 06, 2020
I am a current client of this provider
They help the most by getting her bathed and dressed every morning.
I like that they keep up with what's going on over here and will check in on the workers.
April 23, 2020
I am a current client of this provider
They help the most by always checking and seeing if we need a fill in if someone cannot show up for us.
We have the problem of having caregivers come and go a lot of the time and my loved one is a special case that is a work in progress.
April 20, 2020
I am a past client of this provider
They would come in and check her vitals.
They are very nice. They call before they come to make sure we don't have appointments.
April 20, 2020
I am a past client of this provider
They were here with my loved one while I was gone.
They assured me that someone would be here at all times. One caregiver wouldn't leave until the next one got here.
April 08, 2020
I am a past client of this provider
They have helped me keep the house cleaned up.
They help keep the house clean.
April 06, 2020
I am a current client of this provider
It helps during the week because we do not have to worry.
They have helped us in different situations.
March 04, 2020
I am a current client of this provider
They could be more informative. Say for instance someone can't make it then they need to let me know.
They could make sure that the caregivers will be on time and don't take off early.
February 19, 2020
I am a current client of this provider
They help around the house and help me get out and live more.
They're great and prompt.
February 05, 2020
I am a current client of this provider
They allow me to be able to go about my day getting my chores done.
It would be their placement in the right home and attendance for the client that I like.
January 17, 2020
I am a current client of this provider
What helps me the most is that they find me a new worker when I need one.
They help me when I need help.
January 17, 2020
I am a past client of this provider
They could have not changed the schedule and that messed everything up, including a doctor appointment.
If I called to schedule weekend services, they were rude and threatened to cut our services altogether.
January 08, 2020
I am a current client of this provider
It's okay. They could just improve the staffing or the training of the caregivers.
Their staff could be improved.
January 08, 2020
I am a current client of this provider
When we need to go out, it is very helpful to have someone here with her.
They can have better communication with the caregivers.
January 08, 2020
I am a current client of this provider
They make the care personal. The owner is in close contact with me. When I call him with a problem, he gets right on it.
The biggest issue that I have had is coordination. They have a lot of revolving staff. They have a lot of coordination and things to do, and they seem to be understaffed. I have a good caretaker, and I like what they have done for me. They could be better with scheduling or with their scheduling coordinator.
November 16, 2019
I am a current client of this provider
Our caregiver takes a lot of initiative for us. She finds the problems and fixes them.
They need to choose our caregiver because she is amazing. There is always room for improvement.
November 13, 2019
I am a current client of this provider
They free up my hands so I can do other things.
They are the best in the area.
October 16, 2019
I am a current client of this provider
I want them to cook meals for me and not leave early.
They need to show up for the shifts they are scheduled for.
Provider Response
Mechele - again, thank you for the feedback. As you may be aware, that Caregiver is no longer employed by our company. When we find out these things we act swiftly - we are a company of integrity. Best regards.
October 16, 2019
I am a current client of this provider
I cannot get around, so they help me do everything.
I like that they have good services. They take care of me and provide good services.
Provider Response
Mr. Ray - we are so glad you are getting the help you need! And thank you for your feedback.
October 09, 2019
I am a current client of this provider
The most helpful thing they did was vacuum.
I like the girls. They were really nice, and they did a good job.
October 04, 2019
I am a current client of this provider
I am on a heart transplant list. There was one day that I didn't have the care, and my home health worker called me and reminded me to take my medication.
I like the fact that I am not just a client, but they are like friends of mine. One time, I was at home and cracked a joke about bringing me Burger King. The owner actually showed up with it. They are great people, and they live by what they say.
September 26, 2019
I am a current client of this provider
The caregiver is doing exactly what I need her to do.
I have no complaints with my caregiver. I have told others to come and get care from Home Helpers.
September 25, 2019
I am a current client of this provider
They help me with my daughter by giving me the time that I need to do the things that I need to do.
The people they send out are really nice and do a good job.
September 23, 2019
I am a past client of this provider
The daily services were good, but they could have done better with scheduling. The services were meaningful.
They could communicate better. For example, every time one of our caregivers couldn't make it in, we had trouble with scheduling.
September 19, 2019
I am a current client of this provider
I like my aide, but I don't like the office.
They call me three or four times about the same thing.
Provider Response
Beth - and you have one of our very best Caregivers. I know that she cares for you deeply and would do just about anything for you - but I am sure you already know that! :)
August 19, 2019
I am a current client of this provider
My caregiver helps me walk and helps me with everyday needs that I need to do and am not able to do.
They could have more background checks for the caregivers.
August 19, 2019
I am a current client of this provider
I can't drive and have to get back and forth to my doctor appointments, so they have a large impact.
They send people that will show up and do their job. Once you explain what you need, they'll do it.
July 23, 2019
I am a current client of this provider
They cannot make my life easier. I have been doing this for two years. It hasn't gotten better or worse.
They can improve their response time. When someone is not showing up, I should know before they know. I usually do not get callbacks. I do not know why they have an answering service.
July 22, 2019
I am a current client of this provider
I am totally disabled, so everything they do is very helpful for me.
They take good care of me.
July 18, 2019
I am a current client of this provider
My loved one would be sitting alone in her room if they weren't there. They help keep her attention on positive things.
They listen to me when there is a problem and try to remedy it. The owner and I have a monthly call to touch base and make sure everything is going okay.
June 28, 2019
I am a current client of this provider
When I have a problem or something, they get right on top of it. I have had a lot of caregivers with them. When I need to get around, they will take me where I need to go.
I like the company because they're really careful and attentive. When you call them with stuff, they are right on top of it.
Provider Response
Linda - we are thankful for you, and glad to have you as a client. Thank you for the positive feedback. Best regards,
June 27, 2019
I am a current client of this provider
The most helpful part has been that they are very kind and generous.
I would tell a friend that they are very dependable.
June 25, 2019
I am a current client of this provider
They let me know what they are doing for my mother.
I like that they let you know what they are doing, and they try to inform you as soon as you can. They have excellent caregivers.
May 30, 2019
I am a current client of this provider
They come and watch my mother so that I can go to work.
They are dependable.
May 17, 2019
I am a current client of this provider
They allow me to go to work. Without them, I could not do my job.
We have had some problems having all the hours covered.
April 25, 2019
I am a current client of this provider
We've had 2 caregivers, and they've both been ready to work. We don't want someone to come in and visit, we want someone to come in and cook and clean and maybe wash the linens, and do some grocery shopping, and they've been willing to come in and do that.
They've been responsive and they provide the services that we need.
April 25, 2019
I am a current client of this provider
My caregiver is always here, and she goes after anything I want.
I like that someone is always here.
March 29, 2019
I am a current client of this provider
Some of the caregivers don't know what they are doing and don't want to work., but they all help just by being there.
They need to better train their caregivers on how to deal with Alzheimer's patients.
March 26, 2019
I am a current client of this provider
She cooks and has food prepared for me to eat.
I like that my caregiver is so wonderful.
March 25, 2019
I am a current client of this provider
They help me with my baths and with cleaning.
I like the caregivers.
March 18, 2019
I am a past client of this provider
They always asked what else they could do for us.
Everyone was polite and on time.
February 21, 2019
I am a past client of this provider
I just think that some of the personnel was not up to my expectations.
I thought their communication was good.
February 19, 2019
I am a past client of this provider
It allowed me to take my mother to my uncle's funeral and that made a big difference.
I liked that the people were knowledgeable, ready to help, and understanding.
January 29, 2019
I am a past client of this provider
They could just be honest about things and do the right thing.
I would like these young ladies to go through classes and training so they can help their clients. They didn't keep their word about what they would do.
January 09, 2019
I am a current client of this provider
We always know that someone will be here for my mother during the day and at night in case she falls.
They can do a better job at training their employees. Also, they could communicate better with the caregivers because we have had a few that came and didn't know what my mother needed.
December 06, 2018
I am a current client of this provider
They've made my life a whole lot easier. We do things together and have fun. They help me.
I haven't had any problems. They're good, and they're here to do what they're supposed to. Everybody has been really nice.
October 24, 2018
I am a current client of this provider
They do what they are supposed to do. The guy who is over the company goes out of his way to make sure we get the caregiver who is right for us.
They try to do a good job.
Provider Response
Vickie - that is one of the main things for us - finding a good personality match for our clients. We appreciate you and your feedback.
September 29, 2018
I am a current client of this provider
Trying to get someone to help my mom is hard to find. The consistency is the problem.
I've had trouble keeping caregivers that can do what I need them to do. Some of them have been a little bit careless. There are some that have school to go back to.
September 21, 2018
I am a current client of this provider
They help him get ready in the morning. They wash him, get him dressed, feed him, and go to his appointments. It takes a load off of me.
My brother receives good services, and they help a lot.
September 21, 2018
I am a current client of this provider
They have made things very much easier for me.
They are very good and do what they are supposed to do.
August 01, 2018
I am a current client of this provider
It has been a tremendous help; it is something I thought I would never need. They make me feel like they really enjoy being here and helping me.
They are very caring. I appreciate my caregiver; they have been here over a year, and I really adore them. They do a good job.
July 19, 2018
I am a current client of this provider
They help me with exercises, especially with my bad arm that I had hurt.
I've had very good experience with all of the people who have come.
June 29, 2018
I am a current client of this provider
Its been tremendous because before we couldn't keep up with things. Without them, we would not have the time and energy for other things.
The caregivers will do pretty much anything that you ask them to do.
Provider Response
Jack - thank you for the kind words - we are delighted to help you and your wife!
May 30, 2018
I am a current client of this provider
They help in the house a lot but when they do the housework, it is not the most important thing in my life.
They owners of the company are extremely good people and they work with me to get my needs met.
Provider Response
Lorrie - we are thankful for you and your comments. We are praying for your recovery. Best regards, Pete
May 21, 2018
I am a current client of this provider
They help me with showers and they motivate me.
The only thing that I have a problem with is that I have to be strict with my caregiver. They provide good care and help me to get out of the house and move around.
May 01, 2018
Other
We greatly appreciate the special caregivers that have come to our monastery to care for our elderly Sisters. They have been a real blessings, and Home Helpers DirectLink that have done a quality job in caring for them. Our elderly Sisters love their services and help us keep them in our monastery. Thank you so much Home Helpers staff and caregivers!
Provider Response
Carmelite Sisters - it is our honor and joy to serve you. Our Caregivers LOVE serving each of the sisters and our office staff and RN appreciate your welcoming and warm hearts every time we get to come see you. We are thankful that God put us together! :)
February 28, 2018
I am a current client of this provider
The caregivers are very caring and go above and beyond what that are asked to do.
February 27, 2018
I am a current client of this provider
They are really good. She takes care of me and makes sure to ask me if I need anything before she leaves. She always arrives on time. I like that she can take me for my appointments.
January 11, 2018
I am a current client of this provider
Home Helpers has been beyond of the care of myself. Bridget, Mr P Debbie, whole staff go Above not only with my care also there employees Thank You much love Keith
January 04, 2018
I am a current client of this provider
Home Helpers has given me the best care I could have ever hoped for. They are trustworthy, see to my needs, help me get around instead of being bed ridden, and are always loving and kind to me. Anyone needing help should give them a call! Their the best and they deserve a 5 star rating in my book! Thanks Home Helpers!
About Home Helpers of Jacksonville
Home Helpers of Jacksonville is an in-home care provider serving Little Rock, Arkansas and the surrounding area. Home Helpers of Jacksonville offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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Services and Amenities of Home Helpers of Jacksonville
Languages
- English
Rates
- Hourly Rate: $19 $20/Hour
- Live In Rate: $250/Day
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- Range Of Services Extra: Light Housekeeping, Grocery Shopping, Laundry, Meal Preparation, Transportation, Bathing/Dressing, Feeding, Medication Reminders, Personal Emergency
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Medicaid, Veterans Aid And Attendance, Grants
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Arkansas Department of Health
