Home Helpers of Jacksonville Little Rock, AR

Offers Home Care

101 Reviews

2019, 2020, 2021

8 Shackleford Plaza, Suite 102

Little Rock

72211

Home Helpers of Jacksonville

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4.7 101

Mechele W 2021-02-10 They help by providing transportation and helping as much as they can. I would tell a friend that they're very good at what they do. I am a current client of this provider

5 5 1

Maria M_8 2021-01-20 They provide services. I like their excellent care. I am a current client of this provider

5 5 1

Albert D_5 2021-01-13 They put a lot of effort into finding caregivers that will be able to adequately take care of my father. They are very diligent in finding a good match for your loved one. I am a current client of this provider

5 4 1

Jay P_2 2021-01-08 They just got him cleaned up and only came twice. The LNs they sent did a good job. I am a past client of this provider

5 4 1

Carla B_6 2021-01-08 They help me keep the house organized and clean. The people they send does a great job consistent and it helps me a lot. I am a current client of this provider

5 5 1

Sandra B_25 2021-01-05 They do a great job at helping her out. I get along well with everyone and there is a very nice staff too. I am a current client of this provider

5 5 1

Frederick T_1 2021-01-05 It has been tremendous, and I have been doing a lot with family and I have been very busy. So with the support of the home care, I have been able to provide for the things that I need to attend to. The people that are providing the services are dedicated, you can't just do it as a job. Some are only working for a check and there are those who go beyond that when serving a customer. I am a current client of this provider

5 5 1

Lyda C 2021-01-05 She bathes and dresses my wife which helps me the most. They always respond when I call. I am a current client of this provider

5 4 1

Sandy Odean S 2020-12-18 They have some really good people there. They take care of me. I even had the owner come in when they couldn't get anyone to come in. I am a current client of this provider

5 5 1

Robbie W 2020-12-16 I have had different caregivers and some are good and some not. It would be nice for them to be more consistent. I have gone through many caregivers. I am a current client of this provider

5 3 1

Shannon S_2 2020-12-15 They are always willing to help me with anything I need help with. I like the people I work with, they are a great company. I am a current client of this provider

5 5 1

Ruby L_2 2020-12-10 The services are a high impact because I am disabled and they have been able to help me. I would recommend them because I very much appreciate their services. I am a current client of this provider

5 5 1

Amanda E_1 2020-12-02 They helped me with Michael and they helped me with housework and stuff like that. The communication was very helpful. They are pretty good at matching people with the clients. I am a past client of this provider

5 5 1

Don R_7 2020-12-02 The help is good and how they do their job is great. The people are nice here. I am a current client of this provider

5 5 1

Valerie H_1 2020-11-24 It was critical because the services are necessary. The management needs to improved on with screening caregivers. I am a past client of this provider

5 3 1

Kevin R_2 2020-11-24 They have made my life better. They help me with anything I need. The people that they have are wonderful. They do an excellent job. I am a current client of this provider

5 5 1

Bill C_13 2020-11-20 They gave him sponge baths, and made me aware of things that the hospice care did that my dad didn't like. They were very sweet to him, they read cards to him and would put lotion on him. I don't know what I would've done without this service. I am a past client of this provider

5 5 1

Harold R 2020-11-09 They bring me donuts and we are really good friends. I have had a bunch of companies before but this is the best one. I am a current client of this provider

5 5 1

Kathryn G 2020-11-04 They come in and help me with the things that I am not able to do. I like that they send me some good workers. I am a current client of this provider

5 5 1

Mrs Willie H 2020-11-04 They communicate with me and are willing to go the extra mile. They always wear their masks. They keep you informed as to what is going on. If a girl cannot come they will let you know. They will match you up with the people that come into you home. I am a current client of this provider

5 5 1

Dawna H_1 2020-10-28 She helps me a lot around my house. They provide a good quality of care. I am a current client of this provider

5 5 1

Raye P 2020-10-23 I like having them during the day; it gives me the relief I need. I think they people they send out do a good job. I appreciate that they do what we hired them for. I am a current client of this provider

5 4 1

Sister C_1 2020-10-21 We have the same caregiver the whole time. We've had them for some years, and they are very kind and have good communication. We have a good relationship with them. I am a current client of this provider

5 5 1

Anonymous_3241 2020-10-21 They take good care of my family. I have used them several times for different reasons with my family. I am a current client of this provider

5 5 1

Shannon C 2020-10-14 The most helpful part of the services is the caregivers coming on time and being nice to my daughter. I like the caregivers that they send they seem to be good with my daughter. I am a current client of this provider

5 5 1

Charles R_9 2020-10-05 They make the client feel very comfortable. They built a bond with him so they are more like family. They are persistent on finding someone permanent. They seem very caring. I am a current client of this provider

5 5 1

Teresa Z 2020-09-23 I liked the pregnant aide. She made sure I ate and reminded me to go to the doctor. A lot of times I don't remember things, but she does. She just had to leave because she was about to have her baby. I don't have to worry about her as much, I know someone will be here to care for her. She doesn't have to worry, she knows someone is there. They shouldn't lie to me and get me a good caregiver to replace the one that just left. They do a pretty good job, they take care of what needs to be done. I am a current client of this provider

5 5 1

Carol W_17 2020-09-22 It was the best it could have been with her. The caregivers are very nice and attentive. I am a past client of this provider

5 5 1

Laura E_8 2020-09-14 I have been able to get back into my life because of them. This agency has provided me with a caregiver I love. They are also flexible with the hours. I am a current client of this provider

5 5 1

Lauren M 2020-09-04 They are responsive to the things I need in the care plan. Probably just vetting their caregivers a little better. I am a current client of this provider

5 4 1

Sarah C_4 2020-08-21 They have helped the most in not changing his care plan. I like that the company calls me all of the time. I am a current client of this provider

5 5 1

Jacinda D 2020-08-20 They care and make sure everyone is staying safe and receiving text messages. They are very friendly. I love it. I am a current client of this provider

5 5 1

David B_35 2020-08-17 For the short period of time he had them, they were on time and concerned about him. They called him to see if he would be home and if they would be available to come out. They were on time and concerned about the patient. I am a past client of this provider

5 5 1

Reuben W 2020-08-11 I liked that they did everything I asked them to do. I liked that they helped with everything I needed to have done. I am a past client of this provider

5 5 1

Shirlean B 2020-07-22 They allow me to rest. I like this company better than other companies we have used because they do a lot to help us out. They can help take their clients to the doctor. I am a current client of this provider

5 5 1

Anonymous_3877 2020-07-14 It is good. I have problems with my back and need someone to help clean my bathtub and wash the dishes. I like the workers and the caseworkers. I am a current client of this provider

5 4 1

Carolina R 2020-07-09 It makes my life a lot easier. With anything physical I can't do, they help. It's less stressful. The very first time they presented themselves, any questions I had they were able to answer. If not, they said they'd get back to me, and they do. I am a current client of this provider

5 5 1

Randi W 2020-07-07 Having my current aide that I have right now has helped me so much and she is amazing. I am paralyzed and raising two boys by myself so it is so helpful to have to have my aide here. They are super caring! They are the most compassionate people I have ever met and they are so good to me! I am a current client of this provider

5 5 1

Maria T_9 2020-06-12 They do a wonderful job. They prepare her meals. Everybody seems to be very nice and very cooperative. I am a current client of this provider

5 5 1

Alma Jean W_1 2020-06-12 They take good care of me and are always here when I need them. They are Johnny on the spot. I like the care I get from them when they are here. I am a current client of this provider

5 5 1

Anonymous_3796 2020-06-03 They understand me. They take time to explain things to me and listen to me. You couldn't choose a better company to help you. I am a current client of this provider

5 5 1

Chuck G 2020-05-26 She can't exist without them because she can't see and she is in a wheelchair. She needs a lot of assistance with her wheelchair and the gait belt. I can get care cheaper through Home Helpers, and they do have good people. They bill through insurance as well. I am a current client of this provider

5 5 1

Betty R_19 2020-05-21 They are just being there to help the patient. I like that they're dependable to us. I am a current client of this provider

5 5 1

Kathleen P_4 2020-05-15 I would like for them to be better trained. They could have better caregivers. They need to not mind doing tasks, or require me to stand right behind them and watch them do things. I am a current client of this provider

5 4 1

Helen B_19 2020-05-06 They did what I needed them to do. They came out, took care of me, and did a good job. I am a past client of this provider

5 5 1

Mark W_5 2020-04-23 They help the most by always checking and seeing if we need a fill in if someone cannot show up for us. We have the problem of having caregivers come and go a lot of the time and my loved one is a special case that is a work in progress. I am a current client of this provider

5 4 1

Patricia B_20 2020-04-20 They would come in and check her vitals. They are very nice. They call before they come to make sure we don't have appointments. I am a past client of this provider

5 5 1

Joyce B_10 2020-04-20 They were here with my loved one while I was gone. They assured me that someone would be here at all times. One caregiver wouldn't leave until the next one got here. I am a past client of this provider

5 5 1

Darrell G 2020-04-08 They have helped me keep the house cleaned up. They help keep the house clean. I am a past client of this provider

5 5 1

Marie V_2 2020-04-06 It helps during the week because we do not have to worry. They have helped us in different situations. I am a current client of this provider

5 5 1

Nina H 2020-03-04 They could be more informative. Say for instance someone can't make it then they need to let me know. They could make sure that the caregivers will be on time and don't take off early. I am a current client of this provider

5 4 1

Stephanie H_3 2020-02-19 They help around the house and help me get out and live more. They're great and prompt. I am a current client of this provider

5 5 1

Teresa C_6 2020-02-05 They allow me to be able to go about my day getting my chores done. It would be their placement in the right home and attendance for the client that I like. I am a current client of this provider

5 5 1

Lois A_2 2020-01-17 What helps me the most is that they find me a new worker when I need one. They help me when I need help. I am a current client of this provider

5 5 1

Anonymous_3156 2020-01-17 They could have not changed the schedule and that messed everything up, including a doctor appointment. If I called to schedule weekend services, they were rude and threatened to cut our services altogether. I am a past client of this provider

5 3 1

Anonymous_3132 2020-01-08 It's okay. They could just improve the staffing or the training of the caregivers. Their staff could be improved. I am a current client of this provider

5 4 1

Jane A_1 2020-01-08 When we need to go out, it is very helpful to have someone here with her. They can have better communication with the caregivers. I am a current client of this provider

5 4 1

Joe W_1 2020-01-08 They make the care personal. The owner is in close contact with me. When I call him with a problem, he gets right on it. The biggest issue that I have had is coordination. They have a lot of revolving staff. They have a lot of coordination and things to do, and they seem to be understaffed. I have a good caretaker, and I like what they have done for me. They could be better with scheduling or with their scheduling coordinator. I am a current client of this provider

5 5 1

Christianna L 2019-11-16 Our caregiver takes a lot of initiative for us. She finds the problems and fixes them. They need to choose our caregiver because she is amazing. There is always room for improvement. I am a current client of this provider

5 4 1

Colin R 2019-11-13 They free up my hands so I can do other things. They are the best in the area. I am a current client of this provider

5 5 1

Raymond M_7 2019-10-16 I cannot get around, so they help me do everything. I like that they have good services. They take care of me and provide good services. I am a current client of this provider

5 5 1

Nancy K_7 2019-10-09 The most helpful thing they did was vacuum. I like the girls. They were really nice, and they did a good job. I am a current client of this provider

5 4 1

Brian B_5 2019-10-04 I am on a heart transplant list. There was one day that I didn't have the care, and my home health worker called me and reminded me to take my medication. I like the fact that I am not just a client, but they are like friends of mine. One time, I was at home and cracked a joke about bringing me Burger King. The owner actually showed up with it. They are great people, and they live by what they say. I am a current client of this provider

5 5 1

Anonymous_2457 2019-09-26 The caregiver is doing exactly what I need her to do. I have no complaints with my caregiver. I have told others to come and get care from Home Helpers. I am a current client of this provider

5 4 1

Karen C_14 2019-09-25 They help me with my daughter by giving me the time that I need to do the things that I need to do. The people they send out are really nice and do a good job. I am a current client of this provider

5 5 1

Lisa T 2019-09-23 The daily services were good, but they could have done better with scheduling. The services were meaningful. They could communicate better. For example, every time one of our caregivers couldn't make it in, we had trouble with scheduling. I am a past client of this provider

5 4 1

Beth H 2019-09-19 I like my aide, but I don't like the office. They call me three or four times about the same thing. I am a current client of this provider

5 3 1

Judy G_3 2019-08-19 I can't drive and have to get back and forth to my doctor appointments, so they have a large impact. They send people that will show up and do their job. Once you explain what you need, they'll do it. I am a current client of this provider

5 5 1

Mistie H 2019-07-23 They cannot make my life easier. I have been doing this for two years. It hasn't gotten better or worse. They can improve their response time. When someone is not showing up, I should know before they know. I usually do not get callbacks. I do not know why they have an answering service. I am a current client of this provider

5 3 1

Catherine H_1 2019-07-22 I am totally disabled, so everything they do is very helpful for me. They take good care of me. I am a current client of this provider

5 5 1

Lucy T_1 2019-07-18 My loved one would be sitting alone in her room if they weren't there. They help keep her attention on positive things. They listen to me when there is a problem and try to remedy it. The owner and I have a monthly call to touch base and make sure everything is going okay. I am a current client of this provider

5 5 1

Linda V_2 2019-06-28 When I have a problem or something, they get right on top of it. I have had a lot of caregivers with them. When I need to get around, they will take me where I need to go. I like the company because they're really careful and attentive. When you call them with stuff, they are right on top of it. I am a current client of this provider

5 5 1

Sister C 2019-06-27 The most helpful part has been that they are very kind and generous. I would tell a friend that they are very dependable. I am a current client of this provider

5 5 1

Jessie S_2 2019-06-25 They let me know what they are doing for my mother. I like that they let you know what they are doing, and they try to inform you as soon as you can. They have excellent caregivers. I am a current client of this provider

5 5 1

Jim H_6 2019-05-30 They come and watch my mother so that I can go to work. They are dependable. I am a current client of this provider

5 5 1

Lisa S_8 2019-05-17 They allow me to go to work. Without them, I could not do my job. We have had some problems having all the hours covered. I am a current client of this provider

5 4 1

Josephine H_1 2019-04-25 We've had 2 caregivers, and they've both been ready to work. We don't want someone to come in and visit, we want someone to come in and cook and clean and maybe wash the linens, and do some grocery shopping, and they've been willing to come in and do that. They've been responsive and they provide the services that we need. I am a current client of this provider

5 5 1

Barbara M_28 2019-04-25 My caregiver is always here, and she goes after anything I want. I like that someone is always here. I am a current client of this provider

5 5 1

Magnolia P 2019-03-29 Some of the caregivers don't know what they are doing and don't want to work., but they all help just by being there. They need to better train their caregivers on how to deal with Alzheimer's patients. I am a current client of this provider

5 4 1

Alte L 2019-03-26 She cooks and has food prepared for me to eat. I like that my caregiver is so wonderful. I am a current client of this provider

5 5 1

Jennifer M_2 2019-03-25 They help me with my baths and with cleaning. I like the caregivers. I am a current client of this provider

5 5 1

Connie P_5 2019-03-18 They always asked what else they could do for us. Everyone was polite and on time. I am a past client of this provider

5 5 1

Bob M_2 2019-02-21 I just think that some of the personnel was not up to my expectations. I thought their communication was good. I am a past client of this provider

5 4 1

Yolande J 2019-02-19 It allowed me to take my mother to my uncle's funeral and that made a big difference. I liked that the people were knowledgeable, ready to help, and understanding. I am a past client of this provider

5 5 1

Louweena B 2019-01-29 They could just be honest about things and do the right thing. I would like these young ladies to go through classes and training so they can help their clients. They didn't keep their word about what they would do. I am a past client of this provider

5 4 1

Carole H_2 2019-01-09 We always know that someone will be here for my mother during the day and at night in case she falls. They can do a better job at training their employees. Also, they could communicate better with the caregivers because we have had a few that came and didn't know what my mother needed. I am a current client of this provider

5 4 1

Monta L 2018-12-06 They've made my life a whole lot easier. We do things together and have fun. They help me. I haven't had any problems. They're good, and they're here to do what they're supposed to. Everybody has been really nice. I am a current client of this provider

5 5 1

Vickie C_1 2018-10-24 They do what they are supposed to do. The guy who is over the company goes out of his way to make sure we get the caregiver who is right for us. They try to do a good job. I am a current client of this provider

5 5 1

Darrell V 2018-09-29 Trying to get someone to help my mom is hard to find. The consistency is the problem. I've had trouble keeping caregivers that can do what I need them to do. Some of them have been a little bit careless. There are some that have school to go back to. I am a current client of this provider

5 3 1

Johnny M_1 2018-09-21 They help him get ready in the morning. They wash him, get him dressed, feed him, and go to his appointments. It takes a load off of me. My brother receives good services, and they help a lot. I am a current client of this provider

5 5 1

Ann R_1 2018-09-21 They have made things very much easier for me. They are very good and do what they are supposed to do. I am a current client of this provider

5 5 1

Suzanne H 2018-08-01 It has been a tremendous help; it is something I thought I would never need. They make me feel like they really enjoy being here and helping me. They are very caring. I appreciate my caregiver; they have been here over a year, and I really adore them. They do a good job. I am a current client of this provider

5 5 1

Emma T 2018-07-19 They help me with exercises, especially with my bad arm that I had hurt. I've had very good experience with all of the people who have come. I am a current client of this provider

5 5 1

Jack W 2018-06-29 Its been tremendous because before we couldn't keep up with things. Without them, we would not have the time and energy for other things. The caregivers will do pretty much anything that you ask them to do. I am a current client of this provider

5 5 1

Lorrie W 2018-05-30 They help in the house a lot but when they do the housework, it is not the most important thing in my life. They owners of the company are extremely good people and they work with me to get my needs met. I am a current client of this provider

5 4 1

Katrina H 2018-05-21 They help me with showers and they motivate me. The only thing that I have a problem with is that I have to be strict with my caregiver. They provide good care and help me to get out of the house and move around. I am a current client of this provider

5 5 1

Carmel Srs 2018-05-01 We greatly appreciate the special caregivers that have come to our monastery to care for our elderly Sisters. They have been a real blessings, and Home Helpers DirectLink that have done a quality job in caring for them. Our elderly Sisters love their services and help us keep them in our monastery. Thank you so much Home Helpers staff and caregivers! Other

5 5 1

BGK 2018-02-28 The caregivers are very caring and go above and beyond what that are asked to do. I am a current client of this provider

5 5 1

Beth Hasek 2018-02-27 They are really good. She takes care of me and makes sure to ask me if I need anything before she leaves. She always arrives on time. I like that she can take me for my appointments. I am a current client of this provider

5 5 1

mrkeith 2018-01-11 Home Helpers has been beyond of the care of myself. Bridget, Mr P Debbie, whole staff go Above not only with my care also there employees Thank You much love Keith I am a current client of this provider

5 5 1

williambell 2018-01-04 Home Helpers has given me the best care I could have ever hoped for. They are trustworthy, see to my needs, help me get around instead of being bed ridden, and are always loving and kind to me. Anyone needing help should give them a call! Their the best and they deserve a 5 star rating in my book! Thanks Home Helpers! I am a current client of this provider

5 5 1

Call (800) 973-1841

2019, 2020, 2021

Home Helpers of Jacksonville (800) 973-1841

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Reviews of Home Helpers of Jacksonville

101 Reviews Write a review

Home Care Reviews for Home Helpers of Jacksonville

February 10, 2021

By Mechele W

I am a current client of this provider

They help by providing transportation and helping as much as they can. I would tell a friend that they're very good at what they do.

Provider Response

Mechele - again, thank you for the feedback. As you may be aware, that Caregiver is no longer employed by our company. When we find out these things we act swiftly - we are a company of integrity. Best regards.

January 20, 2021

By Maria M_8

I am a current client of this provider

They provide services. I like their excellent care.

January 13, 2021

By Albert D_5

I am a current client of this provider

They put a lot of effort into finding caregivers that will be able to adequately take care of my father. They are very diligent in finding a good match for your loved one.

January 08, 2021

By Jay P_2

I am a past client of this provider

They just got him cleaned up and only came twice. The LNs they sent did a good job.

January 08, 2021

By Carla B_6

I am a current client of this provider

They help me keep the house organized and clean. The people they send does a great job consistent and it helps me a lot.

January 05, 2021

By Sandra B_25

I am a current client of this provider

They do a great job at helping her out. I get along well with everyone and there is a very nice staff too.

January 05, 2021

By Frederick T_1

I am a current client of this provider

It has been tremendous, and I have been doing a lot with family and I have been very busy. So with the support of the home care, I have been able to provide for the things that I need to attend to. The people that are providing the services are dedicated, you can't just do it as a job. Some are only working for a check and there are those who go beyond that when serving a customer.

January 05, 2021

By Lyda C

I am a current client of this provider

She bathes and dresses my wife which helps me the most. They always respond when I call.

December 18, 2020

By Sandy Odean S

I am a current client of this provider

They have some really good people there. They take care of me. I even had the owner come in when they couldn't get anyone to come in.

December 16, 2020

By Robbie W

I am a current client of this provider

I have had different caregivers and some are good and some not. It would be nice for them to be more consistent. I have gone through many caregivers.

December 15, 2020

By Shannon S_2

I am a current client of this provider

They are always willing to help me with anything I need help with. I like the people I work with, they are a great company.

December 10, 2020

By Ruby L_2

I am a current client of this provider

The services are a high impact because I am disabled and they have been able to help me. I would recommend them because I very much appreciate their services.

December 02, 2020

By Amanda E_1

I am a past client of this provider

They helped me with Michael and they helped me with housework and stuff like that. The communication was very helpful. They are pretty good at matching people with the clients.

December 02, 2020

By Don R_7

I am a current client of this provider

The help is good and how they do their job is great. The people are nice here.

November 24, 2020

By Valerie H_1

I am a past client of this provider

It was critical because the services are necessary. The management needs to improved on with screening caregivers.

November 24, 2020

By Kevin R_2

I am a current client of this provider

They have made my life better. They help me with anything I need. The people that they have are wonderful. They do an excellent job.

November 20, 2020

By Bill C_13

I am a past client of this provider

They gave him sponge baths, and made me aware of things that the hospice care did that my dad didn't like. They were very sweet to him, they read cards to him and would put lotion on him. I don't know what I would've done without this service.

November 09, 2020

By Harold R

I am a current client of this provider

They bring me donuts and we are really good friends. I have had a bunch of companies before but this is the best one.

November 04, 2020

By Kathryn G

I am a current client of this provider

They come in and help me with the things that I am not able to do. I like that they send me some good workers.

November 04, 2020

By Mrs Willie H

I am a current client of this provider

They communicate with me and are willing to go the extra mile. They always wear their masks. They keep you informed as to what is going on. If a girl cannot come they will let you know. They will match you up with the people that come into you home.

October 28, 2020

By Dawna H_1

I am a current client of this provider

She helps me a lot around my house. They provide a good quality of care.

October 23, 2020

By Raye P

I am a current client of this provider

I like having them during the day; it gives me the relief I need. I think they people they send out do a good job. I appreciate that they do what we hired them for.

October 21, 2020

By Sister C_1

I am a current client of this provider

We have the same caregiver the whole time. We've had them for some years, and they are very kind and have good communication. We have a good relationship with them.

October 21, 2020

By Anonymous_3241

I am a current client of this provider

They take good care of my family. I have used them several times for different reasons with my family.

October 14, 2020

By Shannon C

I am a current client of this provider

The most helpful part of the services is the caregivers coming on time and being nice to my daughter. I like the caregivers that they send they seem to be good with my daughter.

October 05, 2020

By Charles R_9

I am a current client of this provider

They make the client feel very comfortable. They built a bond with him so they are more like family. They are persistent on finding someone permanent. They seem very caring.

September 23, 2020

By Teresa Z

I am a current client of this provider

I liked the pregnant aide. She made sure I ate and reminded me to go to the doctor. A lot of times I don't remember things, but she does. She just had to leave because she was about to have her baby. I don't have to worry about her as much, I know someone will be here to care for her. She doesn't have to worry, she knows someone is there. They shouldn't lie to me and get me a good caregiver to replace the one that just left. They do a pretty good job, they take care of what needs to be done.

September 22, 2020

By Carol W_17

I am a past client of this provider

It was the best it could have been with her. The caregivers are very nice and attentive.

September 14, 2020

By Laura E_8

I am a current client of this provider

I have been able to get back into my life because of them. This agency has provided me with a caregiver I love. They are also flexible with the hours.

September 04, 2020

By Lauren M

I am a current client of this provider

They are responsive to the things I need in the care plan. Probably just vetting their caregivers a little better.

August 21, 2020

By Sarah C_4

I am a current client of this provider

They have helped the most in not changing his care plan. I like that the company calls me all of the time.

August 20, 2020

By Jacinda D

I am a current client of this provider

They care and make sure everyone is staying safe and receiving text messages. They are very friendly. I love it.

August 17, 2020

By David B_35

I am a past client of this provider

For the short period of time he had them, they were on time and concerned about him. They called him to see if he would be home and if they would be available to come out. They were on time and concerned about the patient.

August 11, 2020

By Reuben W

I am a past client of this provider

I liked that they did everything I asked them to do. I liked that they helped with everything I needed to have done.

July 22, 2020

By Shirlean B

I am a current client of this provider

They allow me to rest. I like this company better than other companies we have used because they do a lot to help us out. They can help take their clients to the doctor.

Provider Response

Shirlean - it is our joy to serve you. Honestly. And thank you for your kind words.

July 14, 2020

By Anonymous_3877

I am a current client of this provider

It is good. I have problems with my back and need someone to help clean my bathtub and wash the dishes. I like the workers and the caseworkers.

July 09, 2020

By Carolina R

I am a current client of this provider

It makes my life a lot easier. With anything physical I can't do, they help. It's less stressful. The very first time they presented themselves, any questions I had they were able to answer. If not, they said they'd get back to me, and they do.

July 07, 2020

By Randi W

I am a current client of this provider

Having my current aide that I have right now has helped me so much and she is amazing. I am paralyzed and raising two boys by myself so it is so helpful to have to have my aide here. They are super caring! They are the most compassionate people I have ever met and they are so good to me!

Provider Response

Randi - thank you for the feedback. We have recently staffed new floaters so when someone can't make it, we have a floater to send your way. We appreciate you. Best regards,

June 12, 2020

By Maria T_9

I am a current client of this provider

They do a wonderful job. They prepare her meals. Everybody seems to be very nice and very cooperative.

June 12, 2020

By Alma Jean W_1

I am a current client of this provider

They take good care of me and are always here when I need them. They are Johnny on the spot. I like the care I get from them when they are here.

June 03, 2020

By Anonymous_3796

I am a current client of this provider

They understand me. They take time to explain things to me and listen to me. You couldn't choose a better company to help you.

May 26, 2020

By Chuck G

I am a current client of this provider

She can't exist without them because she can't see and she is in a wheelchair. She needs a lot of assistance with her wheelchair and the gait belt. I can get care cheaper through Home Helpers, and they do have good people. They bill through insurance as well.

May 21, 2020

By Betty R_19

I am a current client of this provider

They are just being there to help the patient. I like that they're dependable to us.

May 15, 2020

By Kathleen P_4

I am a current client of this provider

I would like for them to be better trained. They could have better caregivers. They need to not mind doing tasks, or require me to stand right behind them and watch them do things.

May 06, 2020

By Helen B_19

I am a past client of this provider

They did what I needed them to do. They came out, took care of me, and did a good job.

April 23, 2020

By Mark W_5

I am a current client of this provider

They help the most by always checking and seeing if we need a fill in if someone cannot show up for us. We have the problem of having caregivers come and go a lot of the time and my loved one is a special case that is a work in progress.

April 20, 2020

By Patricia B_20

I am a past client of this provider

They would come in and check her vitals. They are very nice. They call before they come to make sure we don't have appointments.

April 20, 2020

By Joyce B_10

I am a past client of this provider

They were here with my loved one while I was gone. They assured me that someone would be here at all times. One caregiver wouldn't leave until the next one got here.

April 08, 2020

By Darrell G

I am a past client of this provider

They have helped me keep the house cleaned up. They help keep the house clean.

April 06, 2020

By Marie V_2

I am a current client of this provider

It helps during the week because we do not have to worry. They have helped us in different situations.

March 04, 2020

By Nina H

I am a current client of this provider

They could be more informative. Say for instance someone can't make it then they need to let me know. They could make sure that the caregivers will be on time and don't take off early.

February 19, 2020

By Stephanie H_3

I am a current client of this provider

They help around the house and help me get out and live more. They're great and prompt.

February 05, 2020

By Teresa C_6

I am a current client of this provider

They allow me to be able to go about my day getting my chores done. It would be their placement in the right home and attendance for the client that I like.

January 17, 2020

By Lois A_2

I am a current client of this provider

What helps me the most is that they find me a new worker when I need one. They help me when I need help.

January 17, 2020

By Anonymous_3156

I am a past client of this provider

They could have not changed the schedule and that messed everything up, including a doctor appointment. If I called to schedule weekend services, they were rude and threatened to cut our services altogether.

January 08, 2020

By Anonymous_3132

I am a current client of this provider

It's okay. They could just improve the staffing or the training of the caregivers. Their staff could be improved.

January 08, 2020

By Jane A_1

I am a current client of this provider

When we need to go out, it is very helpful to have someone here with her. They can have better communication with the caregivers.

January 08, 2020

By Joe W_1

I am a current client of this provider

They make the care personal. The owner is in close contact with me. When I call him with a problem, he gets right on it. The biggest issue that I have had is coordination. They have a lot of revolving staff. They have a lot of coordination and things to do, and they seem to be understaffed. I have a good caretaker, and I like what they have done for me. They could be better with scheduling or with their scheduling coordinator.

November 16, 2019

By Christianna L

I am a current client of this provider

Our caregiver takes a lot of initiative for us. She finds the problems and fixes them. They need to choose our caregiver because she is amazing. There is always room for improvement.

November 13, 2019

By Colin R

I am a current client of this provider

They free up my hands so I can do other things. They are the best in the area.

October 16, 2019

By Raymond M_7

I am a current client of this provider

I cannot get around, so they help me do everything. I like that they have good services. They take care of me and provide good services.

Provider Response

Mr. Ray - we are so glad you are getting the help you need! And thank you for your feedback.

October 09, 2019

By Nancy K_7

I am a current client of this provider

The most helpful thing they did was vacuum. I like the girls. They were really nice, and they did a good job.

October 04, 2019

By Brian B_5

I am a current client of this provider

I am on a heart transplant list. There was one day that I didn't have the care, and my home health worker called me and reminded me to take my medication. I like the fact that I am not just a client, but they are like friends of mine. One time, I was at home and cracked a joke about bringing me Burger King. The owner actually showed up with it. They are great people, and they live by what they say.

September 26, 2019

By Anonymous_2457

I am a current client of this provider

The caregiver is doing exactly what I need her to do. I have no complaints with my caregiver. I have told others to come and get care from Home Helpers.

September 25, 2019

By Karen C_14

I am a current client of this provider

They help me with my daughter by giving me the time that I need to do the things that I need to do. The people they send out are really nice and do a good job.

September 23, 2019

By Lisa T

I am a past client of this provider

The daily services were good, but they could have done better with scheduling. The services were meaningful. They could communicate better. For example, every time one of our caregivers couldn't make it in, we had trouble with scheduling.

September 19, 2019

By Beth H

I am a current client of this provider

I like my aide, but I don't like the office. They call me three or four times about the same thing.

Provider Response

Beth - and you have one of our very best Caregivers. I know that she cares for you deeply and would do just about anything for you - but I am sure you already know that! :)

August 19, 2019

By Judy G_3

I am a current client of this provider

I can't drive and have to get back and forth to my doctor appointments, so they have a large impact. They send people that will show up and do their job. Once you explain what you need, they'll do it.

July 23, 2019

By Mistie H

I am a current client of this provider

They cannot make my life easier. I have been doing this for two years. It hasn't gotten better or worse. They can improve their response time. When someone is not showing up, I should know before they know. I usually do not get callbacks. I do not know why they have an answering service.

July 22, 2019

By Catherine H_1

I am a current client of this provider

I am totally disabled, so everything they do is very helpful for me. They take good care of me.

July 18, 2019

By Lucy T_1

I am a current client of this provider

My loved one would be sitting alone in her room if they weren't there. They help keep her attention on positive things. They listen to me when there is a problem and try to remedy it. The owner and I have a monthly call to touch base and make sure everything is going okay.

June 28, 2019

By Linda V_2

I am a current client of this provider

When I have a problem or something, they get right on top of it. I have had a lot of caregivers with them. When I need to get around, they will take me where I need to go. I like the company because they're really careful and attentive. When you call them with stuff, they are right on top of it.

Provider Response

Linda - we are thankful for you, and glad to have you as a client. Thank you for the positive feedback. Best regards,

June 27, 2019

By Sister C

I am a current client of this provider

The most helpful part has been that they are very kind and generous. I would tell a friend that they are very dependable.

June 25, 2019

By Jessie S_2

I am a current client of this provider

They let me know what they are doing for my mother. I like that they let you know what they are doing, and they try to inform you as soon as you can. They have excellent caregivers.

May 30, 2019

By Jim H_6

I am a current client of this provider

They come and watch my mother so that I can go to work. They are dependable.

May 17, 2019

By Lisa S_8

I am a current client of this provider

They allow me to go to work. Without them, I could not do my job. We have had some problems having all the hours covered.

April 25, 2019

By Josephine H_1

I am a current client of this provider

We've had 2 caregivers, and they've both been ready to work. We don't want someone to come in and visit, we want someone to come in and cook and clean and maybe wash the linens, and do some grocery shopping, and they've been willing to come in and do that. They've been responsive and they provide the services that we need.

April 25, 2019

By Barbara M_28

I am a current client of this provider

My caregiver is always here, and she goes after anything I want. I like that someone is always here.

March 29, 2019

By Magnolia P

I am a current client of this provider

Some of the caregivers don't know what they are doing and don't want to work., but they all help just by being there. They need to better train their caregivers on how to deal with Alzheimer's patients.

March 26, 2019

By Alte L

I am a current client of this provider

She cooks and has food prepared for me to eat. I like that my caregiver is so wonderful.

March 25, 2019

By Jennifer M_2

I am a current client of this provider

They help me with my baths and with cleaning. I like the caregivers.

March 18, 2019

By Connie P_5

I am a past client of this provider

They always asked what else they could do for us. Everyone was polite and on time.

February 21, 2019

By Bob M_2

I am a past client of this provider

I just think that some of the personnel was not up to my expectations. I thought their communication was good.

February 19, 2019

By Yolande J

I am a past client of this provider

It allowed me to take my mother to my uncle's funeral and that made a big difference. I liked that the people were knowledgeable, ready to help, and understanding.

January 29, 2019

By Louweena B

I am a past client of this provider

They could just be honest about things and do the right thing. I would like these young ladies to go through classes and training so they can help their clients. They didn't keep their word about what they would do.

January 09, 2019

By Carole H_2

I am a current client of this provider

We always know that someone will be here for my mother during the day and at night in case she falls. They can do a better job at training their employees. Also, they could communicate better with the caregivers because we have had a few that came and didn't know what my mother needed.

December 06, 2018

By Monta L

I am a current client of this provider

They've made my life a whole lot easier. We do things together and have fun. They help me. I haven't had any problems. They're good, and they're here to do what they're supposed to. Everybody has been really nice.

October 24, 2018

By Vickie C_1

I am a current client of this provider

They do what they are supposed to do. The guy who is over the company goes out of his way to make sure we get the caregiver who is right for us. They try to do a good job.

Provider Response

Vickie - that is one of the main things for us - finding a good personality match for our clients. We appreciate you and your feedback.

September 29, 2018

By Darrell V

I am a current client of this provider

Trying to get someone to help my mom is hard to find. The consistency is the problem. I've had trouble keeping caregivers that can do what I need them to do. Some of them have been a little bit careless. There are some that have school to go back to.

September 21, 2018

By Johnny M_1

I am a current client of this provider

They help him get ready in the morning. They wash him, get him dressed, feed him, and go to his appointments. It takes a load off of me. My brother receives good services, and they help a lot.

September 21, 2018

By Ann R_1

I am a current client of this provider

They have made things very much easier for me. They are very good and do what they are supposed to do.

August 01, 2018

By Suzanne H

I am a current client of this provider

It has been a tremendous help; it is something I thought I would never need. They make me feel like they really enjoy being here and helping me. They are very caring. I appreciate my caregiver; they have been here over a year, and I really adore them. They do a good job.

July 19, 2018

By Emma T

I am a current client of this provider

They help me with exercises, especially with my bad arm that I had hurt. I've had very good experience with all of the people who have come.

June 29, 2018

By Jack W

I am a current client of this provider

Its been tremendous because before we couldn't keep up with things. Without them, we would not have the time and energy for other things. The caregivers will do pretty much anything that you ask them to do.

Provider Response

Jack - thank you for the kind words - we are delighted to help you and your wife!

May 30, 2018

By Lorrie W

I am a current client of this provider

They help in the house a lot but when they do the housework, it is not the most important thing in my life. They owners of the company are extremely good people and they work with me to get my needs met.

Provider Response

Lorrie - we are thankful for you and your comments. We are praying for your recovery. Best regards, Pete

May 21, 2018

By Katrina H

I am a current client of this provider

They help me with showers and they motivate me. The only thing that I have a problem with is that I have to be strict with my caregiver. They provide good care and help me to get out of the house and move around.

May 01, 2018

By Carmel Srs

Other

We greatly appreciate the special caregivers that have come to our monastery to care for our elderly Sisters. They have been a real blessings, and Home Helpers DirectLink that have done a quality job in caring for them. Our elderly Sisters love their services and help us keep them in our monastery. Thank you so much Home Helpers staff and caregivers!

Provider Response

Carmelite Sisters - it is our honor and joy to serve you. Our Caregivers LOVE serving each of the sisters and our office staff and RN appreciate your welcoming and warm hearts every time we get to come see you. We are thankful that God put us together! :)

February 28, 2018

By BGK

I am a current client of this provider

The caregivers are very caring and go above and beyond what that are asked to do.

February 27, 2018

By Beth Hasek

I am a current client of this provider

They are really good. She takes care of me and makes sure to ask me if I need anything before she leaves. She always arrives on time. I like that she can take me for my appointments.

January 11, 2018

By mrkeith

I am a current client of this provider

Home Helpers has been beyond of the care of myself. Bridget, Mr P Debbie, whole staff go Above not only with my care also there employees Thank You much love Keith

January 04, 2018

By williambell

I am a current client of this provider

Home Helpers has given me the best care I could have ever hoped for. They are trustworthy, see to my needs, help me get around instead of being bed ridden, and are always loving and kind to me. Anyone needing help should give them a call! Their the best and they deserve a 5 star rating in my book! Thanks Home Helpers!

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About Home Helpers of Jacksonville

Home Helpers of Jacksonville is an in-home care provider serving Little Rock, Arkansas and the surrounding area. Home Helpers of Jacksonville offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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Photos of Home Helpers of Jacksonville

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Services and Amenities of Home Helpers of Jacksonville

Languages

English

Rates

Hourly Rate: $19 $20/Hour
Live In Rate: $250/Day

Agency Type

Full Service Agency

Range of services

Companion Care
Personal Care Assistants
Range Of Services Extra: Light Housekeeping, Grocery Shopping, Laundry, Meal Preparation, Transportation, Bathing/Dressing, Feeding, Medication Reminders, Personal Emergency

Types of care

Transportation: Yes
Doctor Visit Companionship
Light Housekeeping
Transfer Assistance
Dressing And Grooming
Bathing And Toileting
Exercise
Home Maintenance
Walking Wheelchair Assistance
Memory Care
Companionship
Meal Preparation
Errand And Grocery Assistance

Travel

Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

In Person Interviews
Reference Checks
Immunizations
Driving Record Check
Residency Confirmation
Background Checks
Drug Screening
Sex Offender Check

Training

Continual Training

Training Areas

Patient Transfers
Stress Management
Family Communication
Transition Issues
Memory Care Training
Ethics
Validation Techniques

Payment options

Insurance
Credit Card
Check
Payment Options Extra: Medicaid, Veterans Aid And Attendance, Grants

Payment details

Payroll Provided For Caregivers

Bonded/insured

Bonded And Insured

Licenses

Licenses: Arkansas Department of Health

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Senior Care Services near Pulaski County, AR

Senior Care Services near Little Rock, AR

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