Home Helpers Little Rock, AR

Offers Home Care

63 Reviews
Call (800) 973-1841
Home Helpers (800) 973-1841
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Reviews of Home Helpers

63 Reviews Write a review

Home Care Reviews for Home Helpers

December 04, 2019

By Carolina R

I am a current client of this provider

Everything is organized. We work on a schedule. It is a routine every single day. Not being in a routine makes it harder on me instead of easier. Their communication could improve. They don't let people know if someone is not going to show up until five minutes before they are supposed to come in.

November 18, 2019

By Alma Jean W_1

I am a current client of this provider

They go above and beyond to make me feel comfortable. They have always been there for me, and I love the company and their owners. They have a way of helping me stay home, and it makes me feel good that I don't have to go a nursing home. I can stay home with my grandbabies. They have lifted a burden off of my heart.

November 16, 2019

By Christianna L

I am a current client of this provider

Our caregiver takes a lot of initiative for us. She finds the problems and fixes them. They need to choose our caregiver because she is amazing. There is always room for improvement.

November 15, 2019

By Carla B_6

I am a current client of this provider

There are a lot of things I can't do for myself, which they are able to do for me. It is a tremendous help. They are really nice, and they are dependable.

November 13, 2019

By Colin R

I am a current client of this provider

They free up my hands so I can do other things. They are the best in the area.

October 16, 2019

By Mechele W

I am a current client of this provider

I want them to cook meals for me and not leave early. They need to show up for the shifts they are scheduled for.

Provider Response

Mechele - again, thank you for the feedback. As you may be aware, that Caregiver is no longer employed by our company. When we find out these things we act swiftly - we are a company of integrity. Best regards.

October 16, 2019

By Raymond M_7

I am a current client of this provider

I cannot get around, so they help me do everything. I like that they have good services. They take care of me and provide good services.

Provider Response

Mr. Ray - we are so glad you are getting the help you need! And thank you for your feedback.

October 09, 2019

By Nancy K_7

I am a current client of this provider

The most helpful thing they did was vacuum. I like the girls. They were really nice, and they did a good job.

October 04, 2019

By Brian B_5

I am a current client of this provider

I am on a heart transplant list. There was one day that I didn't have the care, and my home health worker called me and reminded me to take my medication. I like the fact that I am not just a client, but they are like friends of mine. One time, I was at home and cracked a joke about bringing me Burger King. The owner actually showed up with it. They are great people, and they live by what they say.

September 26, 2019

By Anonymous_2457

I am a current client of this provider

The caregiver is doing exactly what I need her to do. I have no complaints with my caregiver. I have told others to come and get care from Home Helpers.

September 25, 2019

By Karen C_14

I am a current client of this provider

They help me with my daughter by giving me the time that I need to do the things that I need to do. The people they send out are really nice and do a good job.

September 23, 2019

By Lisa T

I am a past client of this provider

The daily services were good, but they could have done better with scheduling. The services were meaningful. They could communicate better. For example, every time one of our caregivers couldn't make it in, we had trouble with scheduling.

September 19, 2019

By Mark W_5

I am a current client of this provider

They have listened and responded to our concerns and share those concerns. There is a lot of like mindedness, and it is a blessing. I like the accountability. I work with many that are believers, and I like that they have worked to learn the issues of my son and learn to best care for my son. They are also training a second person in case our primary caregiver can't show up.

September 19, 2019

By Beth H

I am a current client of this provider

I like my aide, but I don't like the office. They call me three or four times about the same thing.

Provider Response

Beth - and you have one of our very best Caregivers. I know that she cares for you deeply and would do just about anything for you - but I am sure you already know that! :)

August 19, 2019

By Maria M_8

I am a current client of this provider

My caregiver helps me walk and helps me with everyday needs that I need to do and am not able to do. They could have more background checks for the caregivers.

August 19, 2019

By Judy G_3

I am a current client of this provider

I can't drive and have to get back and forth to my doctor appointments, so they have a large impact. They send people that will show up and do their job. Once you explain what you need, they'll do it.

August 19, 2019

By Stephanie H_3

I am a current client of this provider

She feels safer at home with them rather than being by herself. They get things done. I like their willingness. They want to do well, and they're responsive.

July 31, 2019

By Harold R

I am a current client of this provider

They do everything because all I do is run my mouth. They are courteous, they are on time for most of the time, and they are pretty good company.

July 23, 2019

By Mistie H

I am a current client of this provider

They cannot make my life easier. I have been doing this for two years. It hasn't gotten better or worse. They can improve their response time. When someone is not showing up, I should know before they know. I usually do not get callbacks. I do not know why they have an answering service.

July 22, 2019

By Catherine H_1

I am a current client of this provider

I am totally disabled, so everything they do is very helpful for me. They take good care of me.

July 18, 2019

By Lucy T_1

I am a current client of this provider

My loved one would be sitting alone in her room if they weren't there. They help keep her attention on positive things. They listen to me when there is a problem and try to remedy it. The owner and I have a monthly call to touch base and make sure everything is going okay.

June 28, 2019

By Linda V_2

I am a current client of this provider

When I have a problem or something, they get right on top of it. I have had a lot of caregivers with them. When I need to get around, they will take me where I need to go. I like the company because they're really careful and attentive. When you call them with stuff, they are right on top of it.

Provider Response

Linda - we are thankful for you, and glad to have you as a client. Thank you for the positive feedback. Best regards,

June 27, 2019

By Sister C

I am a current client of this provider

The most helpful part has been that they are very kind and generous. I would tell a friend that they are very dependable.

June 25, 2019

By Jessie S_2

I am a current client of this provider

They let me know what they are doing for my mother. I like that they let you know what they are doing, and they try to inform you as soon as you can. They have excellent caregivers.

June 25, 2019

By Randi W

I am a current client of this provider

I have a permanent aide, so it's good now. Before then, it wasn't good. When I didn't have the permanent aide, it was horrible because I'm a paraplegic and can't shower by myself. It's awful when I'm by myself. It's hard being alone all the time. The agency needs to hire more qualified people. Every time my aide doesn't come, I don't have anybody and am basically left at the house by myself. It's absolutely unprofessional because the agency needs to cover all the bases. It's horrible, and the agency owes me about 200 hours.

Provider Response

Randi - thank you for the feedback. We have recently staffed new floaters so when someone can't make it, we have a floater to send your way. We appreciate you. Best regards,

May 30, 2019

By Jim H_6

I am a current client of this provider

They come and watch my mother so that I can go to work. They are dependable.

May 24, 2019

By Lauren M

I am a current client of this provider

I have had issues with things being stolen. They should have consistent people. They have improved on sending more consistent people. They could improve on giving notices when a person can't get to their shift.

May 17, 2019

By Lisa S_8

I am a current client of this provider

They allow me to go to work. Without them, I could not do my job. We have had some problems having all the hours covered.

April 25, 2019

By Josephine H_1

I am a current client of this provider

We've had 2 caregivers, and they've both been ready to work. We don't want someone to come in and visit, we want someone to come in and cook and clean and maybe wash the linens, and do some grocery shopping, and they've been willing to come in and do that. They've been responsive and they provide the services that we need.

April 25, 2019

By Barbara M_28

I am a current client of this provider

My caregiver is always here, and she goes after anything I want. I like that someone is always here.

March 29, 2019

By Magnolia P

I am a current client of this provider

Some of the caregivers don't know what they are doing and don't want to work., but they all help just by being there. They need to better train their caregivers on how to deal with Alzheimer's patients.

March 26, 2019

By Alte L

I am a current client of this provider

She cooks and has food prepared for me to eat. I like that my caregiver is so wonderful.

March 25, 2019

By Jennifer M_2

I am a current client of this provider

They help me with my baths and with cleaning. I like the caregivers.

March 18, 2019

By Connie P_5

I am a past client of this provider

They always asked what else they could do for us. Everyone was polite and on time.

February 26, 2019

By Shannon C

I am a current client of this provider

They have given her a good caregiver, and they really do their job well. They really try to get someone here to help my loved one.

February 21, 2019

By Bob M_2

I am a past client of this provider

I just think that some of the personnel was not up to my expectations. I thought their communication was good.

February 19, 2019

By Yolande J

I am a past client of this provider

It allowed me to take my mother to my uncle's funeral and that made a big difference. I liked that the people were knowledgeable, ready to help, and understanding.

January 29, 2019

By Louweena B

I am a past client of this provider

They could just be honest about things and do the right thing. I would like these young ladies to go through classes and training so they can help their clients. They didn't keep their word about what they would do.

January 09, 2019

By Carole H_2

I am a current client of this provider

We always know that someone will be here for my mother during the day and at night in case she falls. They can do a better job at training their employees. Also, they could communicate better with the caregivers because we have had a few that came and didn't know what my mother needed.

December 06, 2018

By Monta L

I am a current client of this provider

They've made my life a whole lot easier. We do things together and have fun. They help me. I haven't had any problems. They're good, and they're here to do what they're supposed to. Everybody has been really nice.

October 24, 2018

By Vickie C_1

I am a current client of this provider

They do what they are supposed to do. The guy who is over the company goes out of his way to make sure we get the caregiver who is right for us. They try to do a good job.

Provider Response

Vickie - that is one of the main things for us - finding a good personality match for our clients. We appreciate you and your feedback.

September 29, 2018

By Darrell V

I am a current client of this provider

Trying to get someone to help my mom is hard to find. The consistency is the problem. I've had trouble keeping caregivers that can do what I need them to do. Some of them have been a little bit careless. There are some that have school to go back to.

September 26, 2018

By Teresa Z

I am a current client of this provider

She does everything she possibly can for me. She puts me in the car. She thinks of ways to make it easier for me to get around. She goes out of her way to keep me from falling. I like that they changed whoever assigns caregivers to clients. I called the previous person and she didn't didn't do anything I asked her to do.

September 21, 2018

By Johnny M_1

I am a current client of this provider

They help him get ready in the morning. They wash him, get him dressed, feed him, and go to his appointments. It takes a load off of me. My brother receives good services, and they help a lot.

September 21, 2018

By Ann R_1

I am a current client of this provider

They have made things very much easier for me. They are very good and do what they are supposed to do.

August 01, 2018

By Suzanne H

I am a current client of this provider

It has been a tremendous help; it is something I thought I would never need. They make me feel like they really enjoy being here and helping me. They are very caring. I appreciate my caregiver; they have been here over a year, and I really adore them. They do a good job.

July 19, 2018

By Emma T

I am a current client of this provider

They help me with exercises, especially with my bad arm that I had hurt. I've had very good experience with all of the people who have come.

June 29, 2018

By Jack W

I am a current client of this provider

Its been tremendous because before we couldn't keep up with things. Without them, we would not have the time and energy for other things. The caregivers will do pretty much anything that you ask them to do.

Provider Response

Jack - thank you for the kind words - we are delighted to help you and your wife!

May 30, 2018

By Lorrie W

I am a current client of this provider

They help in the house a lot but when they do the housework, it is not the most important thing in my life. They owners of the company are extremely good people and they work with me to get my needs met.

Provider Response

Lorrie - we are thankful for you and your comments. We are praying for your recovery. Best regards, Pete

May 21, 2018

By Katrina H

I am a current client of this provider

They help me with showers and they motivate me. The only thing that I have a problem with is that I have to be strict with my caregiver. They provide good care and help me to get out of the house and move around.

May 01, 2018

By Carmel Srs

Other

We greatly appreciate the special caregivers that have come to our monastery to care for our elderly Sisters. They have been a real blessings, and Home Helpers DirectLink that have done a quality job in caring for them. Our elderly Sisters love their services and help us keep them in our monastery. Thank you so much Home Helpers staff and caregivers!

Provider Response

Carmelite Sisters - it is our honor and joy to serve you. Our Caregivers LOVE serving each of the sisters and our office staff and RN appreciate your welcoming and warm hearts every time we get to come see you. We are thankful that God put us together! :)

February 28, 2018

By BGK

I am a current client of this provider

The caregivers are very caring and go above and beyond what that are asked to do.

February 27, 2018

By Beth Hasek

I am a current client of this provider

They are really good. She takes care of me and makes sure to ask me if I need anything before she leaves. She always arrives on time. I like that she can take me for my appointments.

January 11, 2018

By mrkeith

I am a current client of this provider

Home Helpers has been beyond of the care of myself. Bridget, Mr P Debbie, whole staff go Above not only with my care also there employees Thank You much love Keith

January 04, 2018

By williambell

I am a current client of this provider

Home Helpers has given me the best care I could have ever hoped for. They are trustworthy, see to my needs, help me get around instead of being bed ridden, and are always loving and kind to me. Anyone needing help should give them a call! Their the best and they deserve a 5 star rating in my book! Thanks Home Helpers!
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About Home Helpers

Home Helpers is an in-home care provider serving Little Rock, Arkansas and the surrounding area. Home Helpers offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


Photos of Home Helpers


Services and Amenities of Home Helpers

Languages

  • English

Rates

  • Hourly Rate: $19 $20/Hour
  • Live In Rate: $250/Day

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Light Housekeeping, Grocery Shopping, Laundry, Meal Preparation, Transportation, Bathing/Dressing, Feeding, Medication Reminders, Personal Emergency

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Medicaid, Veterans Aid And Attendance, Grants

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Arkansas Department of Health

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