Provider Response
Thank you for taking the time to share your experience with us. It is our honor to provide quality care.
Offers Home Care
May 14, 2022
Provider Response
Thank you for taking the time to share your experience with us. It is our honor to provide quality care.
April 19, 2022
Provider Response
Thank you for taking the time to share your experience with us. It is our honor to provide quality care.
July 27, 2020
Provider Response
Thank you for sharing and for choosing Kindred At Home. It is our honor to provide quality care.
November 21, 2019
Provider Response
We appreciate you sharing your positive experience with us.
January 26, 2018
Provider Response
Thank you for taking the time to share your experience with us. It is our honor to provide quality care.
August 21, 2017
Provider Response
We are happy to you shared your positive experience with us. It is our honor to provide quality care.
October 07, 2016
Provider Response
Hello Cecilia, thank you for reaching out to let us know your experience has not been completely satisfying. If you would like to speak to someone at the facility more specifically about your concerns, please let me know and I will connect you to someone in administration. I can be reached at joy.sautter@kindred.com Thank you, Joy Sautter, Manager of Online Reputation Management, Kindred Healthcare
May 26, 2015
Provider Response
My sincerest apologies that my replacement caregiver did not perform to your expectations. Although I strive to consistently send the same caregiver, especially when a client has such a clear preference, if that caregiver is no longer available the only option I have is to send another caregiver. The concerns you expressed have been addressed with the second caregiver and I would like to thank you for bringing them to my attention. I value your feedback as it helps me to maintain a quality staff.
February 28, 2015
Provider Response
Thank you for your kind remarks, I am so pleased that you were happy with the service you received. It was a pleasure working with you and should the need ever arise again please don't hesitate to call! Hope you are doing well! I apologize for the confusion with the billing but am glad our billing department was able to resolve the issue quickly.
If you are recovering from illness, injury or surgery, our skilled medical team of caregivers will create a safe, supportive and professional environment in your home. As America’s leader in home health care, we pledge to maintain the highest quality standards in the delivery of our care. We are dedicated to your full recovery and return to a fulfilling life with services that include skilled nursing, physical, occupational and speech therapy, medical social workers and certified home health aides.
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