We were very optimistic and excited about finding convenient, supportive and safe care for our mom. We were met with such promise of excellence in the beginning. After that, almost everything was a struggle. There w extremely poor communication between scheduling and staff, sometimes they didn’t know their shift until they were late for it. Late, no shows, freq turnover, worrisome. Our concerns were always met with promise of correction, but no follow through. Even basic things like hand hygiene ADL’s and safety needed pointing out. Billing was a nightmare and took months to reconcile. There was one caregiver that was consistent, supportive, a bit overbearing, but reliable. It created such enormous Stress on Mom and us, we had to find urgent placement in assisted living. She was not thriving in this situation and was at times left alone. It’s very unfortunate as they seemed so available and professional at first .
TLC Home Care
Offers Home Care
2 Reviews
Call
(800) 973-1841
Reviews of TLC Home Care
Home Care Reviews for TLC Home Care
May 24, 2019
I am a past client of this provider
January 09, 2019
I am a current client of this provider
We've been using TLC Home Care for two weeks for three hours a week. They offer activity therapy where they're taking my mother out into the community for art class or for whatever might be going on for socialization skills. It's worked out really good. They've been very prompt, quick to come out in doing the intake to find out what we needed, and they are very professional. We have no complaints. I think it's very affordable and we're very happy.
About TLC Home Care
We are a home care agency providing competent, skilled, compassionate and trained PCA/caregivers who have been prescreened, background checked and qualified to assist seniors and disabled Alaskans in the comfort of their own homes. Our services include but are not limited to meal prep, medication reminder, transportation, grocery shopping and escorting to appointments. We also provide assistance with activities of daily living such as dressing, toileting, bathing, hygiene and grooming, range of motion exercises, ambulation and transfers. We provide care for Alzheimer/Dementia clients, plan activities, Music and Memory care with clients to help stimulate their brain. We assist families and clients with creative care options such as post surgery care and assist in post palliative care, hospice and family respite to prevent family members from burning out. We are located in Anchorage and serve Anchorage, Eagle River and the Matsu Valley area. We are available 24 hours a day. We provide flexible and cost-effective hourly or daily rates. Try us out and you'll find we have the most affordable rate plans on the market. Contact us to get a quote or schedule a free no-obligation care assessment. Call us anytime for all your care needs.
Services and Amenities of TLC Home Care
Health services
- Physical Therapy
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
- Physical Therapy
- Occupational Therapy
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Blood Work And Other Medical Care
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
- Training Areas Extra: Conflict Resolution, De Escalation Techniques, Care Approaches, Love Languages
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Grants (Not Medicaid)
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
