She said she didn't need sitters and didn't want sitters. It was difficult for us to keep somebody with her attitude. It was not Synergy's fault. It was what she would allow. We were glad to know someone was there, so it was helpful to us. We wanted her to let them prepare meals and give her bath.
They always would get back to me when I needed to talk to them.
Call
(800) 973-1841
Reviews of Synergy HomeCare of Central and East Alabama
Home Care Reviews for Synergy HomeCare of Central and East Alabama
October 21, 2019
I am a past client of this provider
October 21, 2019
I am a current client of this provider
There is a man that comes out and talks with my husband. They have the same interests. He encourages him to get up and walk around.
They listen to my requests. They sent someone that is compatible with my husband. It is working out very well.
October 11, 2019
I am a current client of this provider
They have made it easier on me by providing the help my parents needs.
I like the communication they have and the attention to detail.
September 25, 2019
I am a past client of this provider
I did not have to check on her as frequently.
Some weeks they showed up, and some they did not. I did not know when they would.
September 13, 2019
I am a current client of this provider
My husband and I are extremely pleased with Synergy Home Care. My husband has ALS and requires the use of equipment and pretty much total dependence on someone else. Our caregiver is excellent and is truly a CAREgiver. She shows that she cares about her job and her client as if he were her own family. We consider her one of the family. When times of progression get tough we cry together. We laugh together everyday. I never want to be without her. We love our CAREgiver and the Synergy Office Staff. We look forward to the in home visits by the staff.
September 12, 2019
I am a current client of this provider
They are just doing the housework for me.
I like that they come in and do some light cleaning.
September 12, 2019
I am a current client of this provider
They have made it positive when we communicate, and they get back to me.
I like the person that works for me.
September 10, 2019
I am a past client of this provider
It is hard to rate that because he did not like it. He is having a hard time dealing with the fact that he needs help now. It may not be the company, he is just difficult.
In our circumstance, I needed more feedback. I heard one thing from my father, but I do not know how true that is since he did not want the care in the first place. He said they did not provide the right care.
September 09, 2019
I am a current client of this provider
They are doing fine. They help with cooking and doing things around the house.
They could have more consistent scheduling of the people instead of sending different people.
August 20, 2019
I am a past client of this provider
She only came twice, and my wife felt like she was there to entertain someone else in the house. She had to tell her what to do in the house. The woman did what she was supposed to, so it wasn't her fault.
I am very likely to recommend them. My wife has a certain way of doing things, and she refuses the help.
August 14, 2019
I am a past client of this provider
They helped me with showering and dressing.
They were on time, professional, able to do the job, and nice.
July 26, 2019
I am a current client of this provider
They listen to me.
They have done a good job so far. They take me to my appointments.
July 12, 2019
I am a current client of this provider
It is phenomenal because it allows me to go to work with peace and to know I have someone there to take care of my mother.
They are personable.
June 26, 2019
I am a current client of this provider
I am having health problems now, and I was taking care of him. I want to keep him out of a nursing home. I needed help.
I like the people. The caregivers that come out are familiar with the equipment, patient, and kind. It has been wonderful.
June 17, 2019
I am a current client of this provider
They basically fix my mom's meals, or else she wouldn't eat.
They are very good at communicating. They are always communicating with me if somebody isn't coming, or to check in.
May 22, 2019
I am a current client of this provider
Some of the girls are more helpful than others.
I like that they did not require a contract, and I only need a 24 hour notice to cancel.
May 22, 2019
I am a current client of this provider
They were able to provide me with someone who has knowledge of ALS, which is not common in most places.
I like that they responded immediately.
May 14, 2019
I am a current client of this provider
They have made an attempt in the past to improve the services by reducing the number of times I would have somebody come, and I appreciate that. Keeping good quality help on the job and having them punctual on timing would be good.
I would like to see the efficiency of scheduling and keeping track of what's going on improved.
April 25, 2019
I am a current client of this provider
It has changed my life. Without them, I could not manage my life.
All of the young ladies are very friendly and courteous.
April 10, 2019
I am a current client of this provider
They had a great social worker.
I liked that they were good people to work with, and when I needed someone to help me, the scheduling was good.
April 10, 2019
I am a current client of this provider
It has given me comfort and freedom to rest while they are taking care of him. It gives me time and energy to change roles from caregiver to wife.
They care about their jobs and they are diligent about getting us the help we need, whether they need to go through five or six caregivers before they find a good fit to meet our needs.
March 27, 2019
I am a current client of this provider
My mother has improved since the services started. It is comforting to know that someone is able to check on her.
They have been very flexible to wok with.
March 20, 2019
I am a current client of this provider
They helped me by taking care of my loved one.
There was a couple of people who knew what they were doing and then there were some that had no idea what to do.
February 28, 2019
I am a current client of this provider
They have matched the patient with the caregiver. They did a home assessment and made good choices based on the care.
They answer the phone at any and all hours.
February 12, 2019
I am a current client of this provider
They are able to watch her during the day. By doing that, they give me the ability to take care of daily tasks I need to do.
I've been really impressed with the way they look after my mother.
January 15, 2019
I am a current client of this provider
They were able to help me get back into my home after having surgery.
They are dependable and very personable. They also have genuine concern for me.
December 15, 2018
I am a current client of this provider
They take a lot of responsibility for the things that need to be done in the house. They can come in and I don't have to say anything to them except good morning before they get going with getting my loved one and I breakfast. They help me with anything I need help with and they're there.
Their caregivers are well trained. They are far above average. They're outstanding because they know what to do with little instruction. I've had several different ones and most of them have been extremely courteous. They know how to answer the door and the telephone. They do most anything in the way of light housekeeping. I've been generally pleased with their ability to prepare meals. They're good at remembering the medication to give to the patient. In most of the cases the caregivers have been CNAs.
November 28, 2018
I am a past client of this provider
The caregivers provided me with physical therapy.
The caregivers communicated with me and did good work.
November 20, 2018
I am a past client of this provider
They had a very small impact on us. I had started with therapy about the same time, and my therapist wasn't sure why we had the services. We didn't ask them to do a lot, but they were not self motivated to do more. We were told they could do light housekeeping, but I would have to tell them to do everything, even if it was apparent what needed to be done.
I just feel like there was a lot of sitting. Most nurses don't sit, but these nurses did.
November 20, 2018
I am a current client of this provider
Right from the very beginning, Shasta from Synergy made us feel welcome and cared for. She was patient and kind with my mother, who recently had a heart attack and had a stent put in. My mother is a caregiver, not used to accepting help and certainly a very proud and private person. She did NOT want any help, certainly not with bathing. Shasta knew just whom to send...Michelle. What a blessing! My mom went from not wanting any help, to wanting to take Michelle with her to her home in Florida! Michelle was so kind and understanding. She did things without being told, was efficient and sweet. I can't say enough good things about our first experience with home care. Thank you so much Synergy!
October 30, 2018
I am a current client of this provider
The services help to free me up. My loved one gets a bath, and they make sure that she gets wiped.
I have used this company before in the past. When it came time for my loved one to have services, I recommended this company to her because I remembered liking them.
October 29, 2018
I am a past client of this provider
They provided sitter services for my loved one.
There was one caregiver one day that did a poor job, but all the others were good.
September 30, 2018
I am a current client of this provider
My husband doesn't like it but it's great for me because I can get out of the house.
I would tell them that they're very nice and polite.
August 21, 2018
I am a past client of this provider
He fell and cracked his hip and he couldn't move, then I hurt my back, then the aide came in and helped him get up and get in the shower. She had shaved him.
I told them that the communication was good, the people were very nice, and they did all they could to do the services.
August 16, 2018
I am a current client of this provider
Considering his condition, I think they are doing as much as they can.
So far they have been pretty good. The caregiver I have now I like pretty well.
August 10, 2018
I am a current client of this provider
It keeps me going. I just got out of the hospital, so I need all the help I can get.
I would definitely recommend them. They just do what I ask them to, and do it well.
July 27, 2018
I am a current client of this provider
It helps me because I can't help him the way they do.
The caregiver does a great job.
July 18, 2018
I am a current client of this provider
They just don't organize or communicate. I have had discussions with their local office about how I do not feel like their office is consistent. They don't tell me until the night before or early that morning that they need to send us someone else. I was supposed to have a meeting yesterday, and they never showed up.
They are not the best communicators. They seem to be a little understaffed, and overall they are not as organized as they need to be.
July 18, 2018
I am a current client of this provider
I don't have any specific reason. We only use someone two days a week.
The caretakers are very nice.
July 11, 2018
I am a current client of this provider
My husband is 87, and he cannot be left alone. He needs help with his daily living so it has been a great help for me.
They have been a very professional agency to work with.
June 28, 2018
I am a past client of this provider
The problem is that I had two people. One was super energetic, fantastic, and over the top. The other person just came.
There was one person who came who's attitude was so positive and helpful that she really helped me with my emotional well-being, and that helped me to get physically well.
June 12, 2018
I am a current client of this provider
I do not have to clean my house or change my bed when they are here.
We like everything about SYNERGY HomeCare, like how they get my house cleaned for me because we cannot do it anymore.
May 14, 2018
I am a current client of this provider
They provide total care.
I like the aides because they are personable and engaging.
April 19, 2018
I am a current client of this provider
They are dependable. They have good quality employees. They are always on time and very helpful.
March 23, 2018
I am a current client of this provider
They are very helpful and courteous. They do as I ask them to do. The caregivers take me shopping or anywhere else I want to go.
December 09, 2017
I am a past client of this provider
SYNERGY HomeCare has good people that are helpful. Some caregivers didn't help very much and others were wonderful. SYNERGY HomeCare has a wide distance in the quality of service from the caregivers.
December 09, 2017
I am a current client of this provider
SYNERGY HomeCare does not do what I want. The services need to be here more often and have better caregivers to help.
November 22, 2017
I am a current client of this provider
SYNERGY HomeCare has a quick response. The services provided by SYNERGY HomeCare satisfied my mother.
November 21, 2017
I am a current client of this provider
When my dad fell, SYNERGY HomeCare was there within a few minutes to stay with my mother. They had someone go with my father to the hospital without question. SYNERGY HomeCare's services allow me to have time to myself without worrying.
November 14, 2017
I am a current client of this provider
I have had experience in another city with caregivers and the quality of SYNERGY HomeCare is a head above what I've experienced before. SYNERGY HomeCare is better trained and knows how to draw her out when she becomes agitated. I couldn't do without SYNERGY HomeCare. I have to have them. I don't worry about my mom. I work so I can't be with her all the time and SYNERGY HomeCare will call me if they need me. A lot of times, they diffuse the situations and don't need me. It makes my life easier.
November 09, 2017
I am a current client of this provider
Before someone chooses SYNERGY HomeCare, they should make sure you ask a lot of questions. SYNERGY HomeCare takes care of my mother for me.
October 12, 2017
I am a past client of this provider
We had a really good experience with SYNERGY HomeCare. Everything happened quickly, and they were just on it. SYNERGY HomeCare was very selfless, and went out of their way to work with our schedule. They gave us plenty of relief. They saved my life pretty much.
September 22, 2017
I am a current client of this provider
I would tell others that SYNERGY HomeCare is a good company, and they have good people. I am very happy with the service. SYNERGY HomeCare is good, but is not covered under my insurance, so that is a problem. I have to pay out of pocket. The manager from SYNERGY HomeCare is trying but unfortunately is not covered. They are still working on this issue.
September 14, 2017
I am a current client of this provider
SYNERGY HomeCare is very good and caring. They do what I ask them to do. SYNERGY HomeCare provides a way for me to go to appointments and do things I need to do.
August 04, 2017
I am a current client of this provider
SYNERGY HomeCare is very aware. When SYNERGY HomeCare comes in, they take over and do the dishes and dust for me.
July 27, 2017
I am a current client of this provider
Sometimes the caregivers are messy, but we have one good nurse with SYNERGY HomeCare. One nurse helps me with a bath, and makes my bed. They help me with things like that.
July 14, 2017
I am a current client of this provider
I would tell a friend that SYNERGY HomeCare will take care of you if you need anything. The services have helped the most with cooking, cleaning, and grocery shopping.
June 22, 2017
I am a current client of this provider
The caregiver is very sweet, nice, and seems to be able to do everything I ask her to do. The caregiver has cleaned up the kitchen, bathrooms, and refrigerator. They do things I can't do easily.
March 14, 2017
I am a current client of this provider
SYNERGY HomeCare is very caring and the help they have provided has been excellent. I have been having a lot of back trouble so my caregiver tries to relieve me of as much as she can to help my back.
February 27, 2017
I am a current client of this provider
SYNERGY HomeCare is very good. The only problem is we get different caregivers too often. SYNERGY HomeCare does the stuff that would take me a long time or I would not able to do.
February 22, 2017
I am a past client of this provider
SYNERGY HomeCare comes out and does an assessment with you. The cost is good and they do not charge for everything they do for you. It's a good value. SYNERGY HomeCare was able to help my parents with everything they needed.
February 07, 2017
I am a current client of this provider
SYNERGY has good people to work with. I've had several caregivers, and some are better than others. They are helpful to me, though.
May 24, 2015
I am a current client of this provider
Justin is a very professional and wonderful caregiver. Kent likes him which is very important. We like him!
May 15, 2015
I am a current client of this provider
Synergy matched the perfect companion for our adult special needs son. The experience has been very rewarding for our son and stress free for us as his family. The Synergy staff are professional, caring always accessible.
April 29, 2015
I am a current client of this provider
We tried several different caretakers until she found someone she felt comfortable with. It's like she has a friend coming to see her instead of dreading the fact that she needs help.
April 23, 2015
I am a past client of this provider
Synergy provided the most wonderful care for my wife's final days. They were here within 3 hours officially to engage them. The ladies all became like family members as they provided a very high end of compassionate care. They were truly God-sent.
About Synergy HomeCare of Central and East Alabama
SYNERGY HomeCare of Central and East Alabama is locally owned and operated. SYNERGY HomeCare provides quality, non-medical in-home care to seniors and people with disabilities through out the greater Auburn-Opelika, Montgomery, Phenix City ant Pratville areas. We are committed to helping our clients preserve their independence and privacy by providing a range of companionship, homemaking and personal care services. Our experienced caregivers have been rigorously screened and are required to pass a national background check so you can enjoy the peace of mind in knowing that the person caring for your elderly loved one is someone you can trust.
SYNERGY HomeCare of Central and East Alabama provides clients with exceptional service providing diverse options for care. Care plans are tailored for each person, allowing expert caregivers to meet the specific needs of individual clients 24 hours a day, 365 days a year. SYNERGY HomeCare's attentive caregivers help clients of all ages stay in their own homes safely and comfortably, offering the following packages of care:
- Cancer Recovery Care
- Caring for New Mothers
- Courtesy Care Services
- Parkinson's Care
- Stroke Rehabilitation at Home
- Live-in-Care
- Incontinence Care
- Memory Care
- Alzheimer's Care
- Meal Planning and Preparation
- Respite for family caregivers
- Hospice and Home Care
SYNERGY HomeCare, we offer customized care plans to our clients in Central and East Alabama, so you can utilize as many of our home care services as you need. To learn more about how we can help, give our office a call today
Services and Amenities of Synergy HomeCare of Central and East Alabama
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- Range Of Services Extra: Homemaker Service
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Staff
- Male Caregivers
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
- Training Areas Extra: Alzheimer's Care And Dementia Care
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Va Home Based Care Program Contracts
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
