SYNERGY HomeCare of Central and East Alabama

Offers Home Care

159 Reviews
Call (800) 973-1841
SYNERGY HomeCare of Central and East Alabama (800) 973-1841
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Reviews of SYNERGY HomeCare of Central and East Alabama

159 Reviews Write a review

Home Care Reviews for SYNERGY HomeCare of Central and East Alabama

October 06, 2021

By Anonymous_5252

I am a current client of this provider

They should send the same sitter each time. They have met my needs. They have provided sitters for me.

October 04, 2021

By Anonymous_5276

I am a past client of this provider

They could not have made my life easier. They weren't required to do a lot. I just wanted someone to be here when I was gone.

September 21, 2021

By Anonymous_5232

I am a past client of this provider

They were always present when I needed them, I needed help after my surgery I don't know much about the company itself, but the caregivers did a good job

August 13, 2021

By Tony H_2

I am a current client of this provider

We would like to see that the caregivers are vaccinated, because they are working with the elderly. We've only had them for a month, and we've had three days that they've been unable to cover.

August 03, 2021

By Amy F_8

I am a current client of this provider

She would not be able to stay at home by herself. They're allowing her to stay in her home. She does not want to be anywhere other than her home. They have been very responsive to my requests.

July 27, 2021

By Anonymous_5047

I am a current client of this provider

They are unable to do things on their own, and they enjoy the assistance on the chores they need done. It's been very dependable. The people are extremely nice to my parents and they have become friends with them. There have been no issues so far.

July 19, 2021

By Jeanne M_12

I am a past client of this provider

She was well taken care of. The caregivers were compassionate with my mother. They provided the care my mom needed for two weeks.

July 08, 2021

By Becky B_7

I am a current client of this provider

They listen to what my father wants. The quality of the caregivers is excellent.

July 07, 2021

By Linda H_44

I am a current client of this provider

I have COPD and cannot do things with out them. I like that they sent me a great caregiver.

June 23, 2021

By Cindy W_9

I am a current client of this provider

They call weekly. The caregivers are well trained and they have been good at preventing falls. They make sure she does all her activities.

June 17, 2021

By Paul & Dixie C

I am a current client of this provider

I use them on an as-needed basis. They take good care of my husband. I would recommend them because I have had a very good experience. I have also heard recommendations from others.

June 17, 2021

By James H_33

I am a current client of this provider

They are consistent, and the caregivers come at the same time. It helps me to know that someone is with the client, checking on him and making sure that he's is taking his mends. I like their pricing.

June 11, 2021

By Susan S_38

I am a current client of this provider

I have allergies and a lot of itching so bathing is very important. It's also important to change my clothes, so the caregivers do that for me. They also help me get in and out of the bed, wheelchair, and recliner. The caregivers could improve in my bathing. My faucets in my bathroom are not very hot. I would like them to bathe me in hot water though, so I would like them to get the water from the kitchen.

June 09, 2021

By Lisa M_27

I am a current client of this provider

It makes everything easier for us. She gets to stay at home. I just like the caregivers.

May 21, 2021

By Erwin P

I am a current client of this provider

I cannot go home until I get them settled, so this helps a lot. In the next couple of weeks, after we get some projects done, I can go home and entrust the caregivers with the services completely. They have been very diligent in trying to get us good help in our area.

May 14, 2021

By Easter W

I am a past client of this provider

The caregiver who came was very sweet, but I don't know if she was quite prepared to do the care. It was a little bit cheaper than some of the other options and they were very efficient at getting back to me.

May 07, 2021

By Garland C

I am a past client of this provider

I think they should regularly monitor the service. The caregivers started out good and then went downhill when they figured out they weren't being monitored. They could give more frequent evaluations.

May 06, 2021

By John C_40

I am a past client of this provider

They took some of the load off of me as the daily caregiver. They helped him exercise as well. They had good quality employees and were very responsive.

April 30, 2021

By Ricky A

I am a current client of this provider

The caregivers haven't been doing a lot for me. A lot of my stress isn't the fault of SYNERGY though. Madison is very good but my sister does this type of work and she is very professional for her work. She wears a uniform and gloves. The company needs to give their employees more training.

April 29, 2021

By Richard H_30

I am a past client of this provider

They were convenient and you could call to request services. The communication is always key for me. The young lady always did a good job and she would go above and beyond.

April 13, 2021

By Roy R_2

I am a past client of this provider

This agency helped us the most by giving us a couple hours off every week. I like that they were always on time and they did a good job. The client really liked them.

April 05, 2021

By Nadine G_1

I am a current client of this provider

The agency is helpful by allowing her to move around a little bit and have a nurse there to manage my mothers health care. They have great coordination of services and they provide us with good education. I like that they have a great physical therapist.

April 05, 2021

By Carla W_1

I am a current client of this provider

They can be more attentive. They can improve their communication skills.

March 16, 2021

By Tracey S

I am a current client of this provider

Neither my husband nor I can drive so they take us to appointments and it is a big help. All the staff has been really supportive, helpful, and friendly.

March 12, 2021

By Robert W_26

I am a current client of this provider

They do have a person who is a contact point for me, she has been excellent. She is honest and open. She came and worked when a caregiver called out sick. The person we have is excellent, I had problems covering the hours we need to take care of him.

March 04, 2021

By Anonymous_4666

I am a current client of this provider

We've only used the services one time. The big issue is that the timing is difficult. Sometimes you don't know how long you will need them because of a doctor's appointment or something. If they are there for two hours and five minutes or ten minutes, you still have to pay for three hours. The agency is flexible.

March 04, 2021

By Anonymous_3402

I am a current client of this provider

They provide a driver for me when I need to go to appointments. They are usually quite helpful, but sometimes things go wrong. They are, however, dependable and pleasant.

March 02, 2021

By Javoil P

I am a current client of this provider

They provide me the much-needed services. I like that they have someone who is interested and involved with the program.

Provider Response

Thank you Javoil, we are glad that are meeting your care needs and your expectations!

February 22, 2021

By Tommy Lee H

I am a current client of this provider

They will check in on me from time to time. They take their time and ask me what I need and what I want.

February 19, 2021

By Mary L_43

I am a current client of this provider

We did not have to worry about being here and taking care of her since we live out of town. I like how polite everyone is, how easy they are to work with, and how they communicate with us.

February 17, 2021

By Harris C

I am a current client of this provider

I've had just a few problems with the caregivers, but they made corrections to fix the problem. I like that they are on time when the caregivers come to my house.

February 11, 2021

By Josette D

I am a current client of this provider

They come to help me get to the doctor. They help me feel better. The person comes on time.

February 03, 2021

By Henry C H

I am a current client of this provider

It is helpful to have them around but it doesn't make a huge difference for me sometimes. They help me with my health problems and make sure I am getting better.

February 03, 2021

By Delos M

I am a current client of this provider

They assist me in things that I do not like to do. I like their flexibility of services.

January 25, 2021

By Tony Lee W

I am a current client of this provider

They make sure that they are here to help me. They perform good duties.

January 19, 2021

By Patricia D_17

I am a current client of this provider

They take him to the bathroom and outside. They are very efficient. They come on time.

January 05, 2021

By Marta B_1

I am a past client of this provider

I could not have done things without them. They were very reliable. They were essential when I needed them.

January 05, 2021

By Joy B_4

I am a current client of this provider

I need the help so it's very helpful and I don't know what we would do without it. The lady I deal with is very easy to talk to and very willing to work with us.

January 05, 2021

By Lois S_13

I am a current client of this provider

I don't need too much help for myself. I like the service that they provide me but sometimes I can't understand caregivers that are sent to me.

December 21, 2020

By Tracey K_1

I am a current client of this provider

I just wish that I could get Del to sign on to more days so that someone could have to help out. While she is there I'm very grateful for the care. I think that the companionship is most helpful. I was concerned that she was by herself. So at least on those two days I'm confident someone is there to watch out for her. We are probably only into our second month and there hasn't been anything that I have been displeased about. I don't have a lot of involvement with the company though.

December 16, 2020

By Nancy H_20

I am a current client of this provider

For me it has been good because they shave and get my husbands into the shower. I was the one trying to help my husband but I was terrified that he would fall since he has fallen before. They are on time and they do what they say they can do.

December 04, 2020

By Ruth D_12

I am a current client of this provider

The caregivers help keep her living space clean. They keep her company and socialize with her. This agency is receptive and accommodating to our needs.

December 04, 2020

By Alyce A

I am a current client of this provider

They are able to feed him and brush his teeth. I like the caregivers that come.

December 04, 2020

By Odell J

I am a past client of this provider

She couldn't bathe herself anymore, so the caregivers would help her. This agency was courteous to my mother.

December 03, 2020

By Brenda W_7

I am a past client of this provider

They took care of my mother so I didn't have to worry about her. They were always there and are the best that provided a good service. The ladies I saw from there were all very good.

November 24, 2020

By Christina P

I am a past client of this provider

We had a different caregiver every shift, which made things hard. We needed assistance in the caregivers. The primary caregiver could no longer care for him. I would recommend them because they were quick and efficient in meeting our needs. I have already recommended them to friends.

November 17, 2020

By Anne M_3

I am a current client of this provider

He does every little thing he can do, he is very helpful. I can leave, he will stay here and watch over him which takes the stress off me. They are reliable with their billing.

November 04, 2020

By Charlie T

I am a past client of this provider

They helped the most by being there. If I had any problems, they would tell me they would be there and would come on time. I liked the personal attention that they paid to my father. My father liked to talk and communicate and they were very good at that and making him feel comfortable.

November 04, 2020

By Barbara S_30

I am a current client of this provider

It takes a load off of me. They need to keep up what they have been doing. They should get organized in the front office. They have too many bosses in the office and no one knows what is going on.

Provider Response

We appreciate your feedback and will work diligently to improve the organization front office and our communication with you.

October 28, 2020

By Eva H_1

I am a current client of this provider

They care for her very well, and the caregiver is very efficient and caring and thorough. I like that they are punctual and how they care for my aunt.

October 26, 2020

By Becky S_7

I am a current client of this provider

It gave me the ability to visit my grandchildren without concern about my mother. I really liked the last young lady that we had, she was excellent.

October 19, 2020

By Terri T_2

I am a past client of this provider

They did not hire anybody to interact or do anything. It was more of a headache. I had a dog. They put down that I had a dog, but one of the ladies would not step a foot in the house. Alicia called and apologized that it was her fault, but it said on my files that I have a dog.

Provider Response

Terri, We apologize that our initial visit did not meet your expectations for your mother. Please contact the office and allow us the opportunity to improve your perception of us.

October 08, 2020

By Kenyetta S

I am a current client of this provider

The aide gives me a bath and gets me dressed for therapy. I like the courtesy of the employees and their helpfulness. They try to relate to the patient.

September 24, 2020

By Amy H_9

I am a past client of this provider

They bathed her and helped take care of her while I was at work. We really loved the caregiver we had.

August 19, 2020

By Ruthie R

I am a past client of this provider

It was a relief to have her help, but sometimes she sat and watched TV. Synergy does the vetting of the pool of people they have, and where we are isn't a good selection of candidates. They should give us an option to make a selection ourselves.

August 06, 2020

By Anonymous_3966

I am a past client of this provider

They lifted him and put him in the bed. The caregivers were friendly, prompt and reliable.

August 06, 2020

By Bettye G

I am a current client of this provider

I would suspect that it extends our lives because we don't have the stress at our old and retired ages to perform the services that the agency provides. The fact that the agency is timely and that they do the job that they came to do.

July 24, 2020

By Gwen B_2

I am a current client of this provider

Just knowing someone's checking in and treating him good impacts our lives. They let us look at a couple of candidates to see which one we liked. We like the person we have now.

July 21, 2020

By Betty C_10

I am a past client of this provider

They helped the most in helping with going to the bathroom and encouraging her to walk. I liked the people that they sent. The majority of them did a really good job and I could always get a hold of the office.

July 08, 2020

By Charles T_2

I am a current client of this provider

When you have something to get the things I need to be done that is a great assist. It depends on who they send. They send me a CNA who is trained and knows what they are doing it would be average but others were poor. Improve their scheduling.

June 24, 2020

By Tiffany R_1

I am a current client of this provider

I think everyone's working hard. It's a little tricky just with how the brain injury has affected my brother. It's a real positive agency to work with.

June 15, 2020

By Mary H_83

I am a past client of this provider

They helped me go to the doctor and helped me get my meals. The caregivers are very nice and polite, and they do whatever you ask them to do.

June 15, 2020

By Paul M_21

I am a past client of this provider

They provided help to me to help my husband. They did everything fine, and they only came in when I needed

May 27, 2020

By Roy Howard M

I am a current client of this provider

I couldn't do it without them. They are very nice and they are on top of things.

May 26, 2020

By Scott B_13

I am a past client of this provider

It would have been phenomenal, they were taking a load off. We could be headed back to them if things work out. There was a lot of flexibility, the availability was good. There wasn't a minimum number of hours.

May 22, 2020

By Darian B

I am a current client of this provider

They could try to be proactive in coming up with ways they could further engage with my mom. I like that they stay in touch.

May 20, 2020

By Kenya L

I am a past client of this provider

The caregiver was really helpful and interacted well with my loved one. I liked their professionalism.

May 11, 2020

By Anonymous_3739

I am a current client of this provider

They could change her adult diapers. They need to hire better trained medical staff such as RNs and LPNs.

May 11, 2020

By William C_29

I am a current client of this provider

They were very helpful in getting someone there to give that help that I needed. I feel they could have been better at adjusting for the time difference of where I live.

April 23, 2020

By Sigurd O

I am a current client of this provider

With the pandemic going on right now, she makes sure everything is clean. I like the caregiver that I have. She is wonderful. She cleans the house for me.

April 20, 2020

By Patrick E_2

I am a current client of this provider

It takes a burden off of us. They communicate well and are easy to work with.

April 16, 2020

By Amy W_8

I am a current client of this provider

They basically take care of her. She can't do anything by herself. I love the caregivers. They company is easy to work with and are accessible.

April 13, 2020

By Ray L_1

I am a current client of this provider

The caregivers provided companionship. The company is very professional and they understood our needs.

April 07, 2020

By Angie M_1

I am a current client of this provider

I am unable to take my mother to the places they take her. Everyone they have sent out has been very kind to my mother.

March 27, 2020

By Geraldine L

I am a current client of this provider

It gives me peace of mind to have people check on my mom every day since I don't live in the same town as her. They are very conscientious. My mom is almost 90 and she lives in an independent apartment so they check on her.

March 20, 2020

By Cecilia K

I am a current client of this provider

They get him up. They bath him, and dress him. They tend to his bathroom needs. They assist with therapy. The employees are friendly, competent, and knowledgeable. They are easy to get in touch with.

March 11, 2020

By Anonymous_3487

I am a current client of this provider

I like how they take good care of my husband. I like how they are nice and courteous and get the job done.

March 05, 2020

By Maureen H_2

I am a current client of this provider

My dad does not interact very well or give any response. I want them to keep coming as much as possible and maybe for more time later on. They are pretty consistent, that was a big thing because he has some memory issues. They were on time and always there except one time they were sick.

March 05, 2020

By Lee G_2

I am a current client of this provider

They do things for me so I don't have to do them. They come in and do what they are supposed to do and do a good job.

February 24, 2020

By Patrick D_3

I am a current client of this provider

They picked me up when I needed and stayed with me all morning and got to my appointments in various places. I came home without a bump. I couldn't ask for anything more.

February 13, 2020

By Anonymous_3400

I am a current client of this provider

The individual performance of some of the caregivers could be improved. Everyone I spoke with was responsive.

January 28, 2020

By Bonnie C_5

I am a current client of this provider

I am constricted with what I can do, and they do cleaning for me. I like the caregivers. They do a good job.

January 18, 2020

By Ella R

I am a current client of this provider

I live in Atlanta and my mother lives Auburn. I like knowing someone is helping. They do a good job for what they ask. They do send people to help when the normal caregiver is not available.

January 09, 2020

By Anonymous_3066

I am a past client of this provider

There was a few times when we were expecting them at seven, but they got here at eight. They would always call to let us know. I needed them when I need and not when it was convenient. They are good. You ask them for their help, and they do it. They were very quick to respond to my initial inquiries.

December 31, 2019

By Annie D_1

I am a past client of this provider

They talked with him and did their job. The caregivers were really nice.

December 19, 2019

By Alisa J_1

I am a current client of this provider

My father has actually declined significantly since using them. I need them to do what I contracted them to do, which was to have a consistent caregiver trained in dementia. If they can't do what I request, I need them to be up front with me about it. They need to actually have someone that is trained in dementia care like they said they did. They also need to have consistent caregivers, which is what I requested. They need to show up on time. When there is a new caregiver, they need to actually introduce them to my father.

Provider Response

Alisa, We apologize for your negative experience with our staffing for your fathers case. Sometimes finding the right fit takes a little time. We assure you we will meet your expectations going forward.

December 12, 2019

By Pleas Ronald M

I am a past client of this provider

They helped the most by being able to provide care to him that I could no long give, since I have cancer. I liked that they were very professional and that they were good at their job.

December 05, 2019

By Janice H_3

I am a current client of this provider

They helped me fill in hours when I needed more help. I like their honesty and that they are easy to talk with.

November 20, 2019

By Debbie B_8

I am a current client of this provider

They have given me a peace of mind that things can still get done, even when I can't do them myself. They are dependable, and they try to make the best of every situation, even when you live in the middle of nowhere.

November 14, 2019

By Anonymous_2888

I am a past client of this provider

I didn't have any complaints about them. They were on time even though it was very early.

November 07, 2019

By Ellen G_5

I am a past client of this provider

They were so dependable, and I didn't even have to think about it because they were there. They took great care of them. I would recommend them. They are dependable and kind.

November 07, 2019

By George Q

I am a current client of this provider

They helped me the most by giving more more independence everyday. I like that they are graceful and knowledgeable about their business.

October 21, 2019

By Martha H_3

I am a past client of this provider

She said she didn't need sitters and didn't want sitters. It was difficult for us to keep somebody with her attitude. It was not Synergy's fault. It was what she would allow. We were glad to know someone was there, so it was helpful to us. We wanted her to let them prepare meals and give her bath. They always would get back to me when I needed to talk to them.

September 25, 2019

By Marla J

I am a past client of this provider

I did not have to check on her as frequently. Some weeks they showed up, and some they did not. I did not know when they would.

September 13, 2019

By Metts

I am a current client of this provider

My husband and I are extremely pleased with Synergy Home Care. My husband has ALS and requires the use of equipment and pretty much total dependence on someone else. Our caregiver is excellent and is truly a CAREgiver. She shows that she cares about her job and her client as if he were her own family. We consider her one of the family. When times of progression get tough we cry together. We laugh together everyday. I never want to be without her. We love our CAREgiver and the Synergy Office Staff. We look forward to the in home visits by the staff.

September 12, 2019

By Elizabeth Ann S

I am a current client of this provider

They are just doing the housework for me. I like that they come in and do some light cleaning.

September 12, 2019

By Rodney J

I am a current client of this provider

They have made it positive when we communicate, and they get back to me. I like the person that works for me.

September 10, 2019

By Beverly R_2

I am a past client of this provider

It is hard to rate that because he did not like it. He is having a hard time dealing with the fact that he needs help now. It may not be the company, he is just difficult. In our circumstance, I needed more feedback. I heard one thing from my father, but I do not know how true that is since he did not want the care in the first place. He said they did not provide the right care.

September 09, 2019

By Anonymous_2497

I am a current client of this provider

They are doing fine. They help with cooking and doing things around the house. They could have more consistent scheduling of the people instead of sending different people.

August 20, 2019

By Milton B

I am a past client of this provider

She only came twice, and my wife felt like she was there to entertain someone else in the house. She had to tell her what to do in the house. The woman did what she was supposed to, so it wasn't her fault. I am very likely to recommend them. My wife has a certain way of doing things, and she refuses the help.

August 14, 2019

By Krista F

I am a past client of this provider

They helped me with showering and dressing. They were on time, professional, able to do the job, and nice.

July 26, 2019

By Cynthia S_6

I am a current client of this provider

They listen to me. They have done a good job so far. They take me to my appointments.

July 12, 2019

By Kemberly D

I am a current client of this provider

It is phenomenal because it allows me to go to work with peace and to know I have someone there to take care of my mother. They are personable.

June 17, 2019

By Anonymous_1956

I am a current client of this provider

They basically fix my mom's meals, or else she wouldn't eat. They are very good at communicating. They are always communicating with me if somebody isn't coming, or to check in.

May 22, 2019

By Rhonda "

I am a current client of this provider

Some of the girls are more helpful than others. I like that they did not require a contract, and I only need a 24 hour notice to cancel.

April 25, 2019

By Patricia A

I am a current client of this provider

It has changed my life. Without them, I could not manage my life. All of the young ladies are very friendly and courteous.

April 10, 2019

By Michelle M_10

I am a current client of this provider

They had a great social worker. I liked that they were good people to work with, and when I needed someone to help me, the scheduling was good.

March 20, 2019

By Anonymous_1655

I am a current client of this provider

They helped me by taking care of my loved one. There was a couple of people who knew what they were doing and then there were some that had no idea what to do.

February 28, 2019

By Frank O_2

I am a current client of this provider

They have matched the patient with the caregiver. They did a home assessment and made good choices based on the care. They answer the phone at any and all hours.

February 12, 2019

By John E_10

I am a current client of this provider

They are able to watch her during the day. By doing that, they give me the ability to take care of daily tasks I need to do. I've been really impressed with the way they look after my mother.

January 15, 2019

By David H_15

I am a current client of this provider

They were able to help me get back into my home after having surgery. They are dependable and very personable. They also have genuine concern for me.

December 15, 2018

By Anonymous_988

I am a current client of this provider

They take a lot of responsibility for the things that need to be done in the house. They can come in and I don't have to say anything to them except good morning before they get going with getting my loved one and I breakfast. They help me with anything I need help with and they're there. Their caregivers are well trained. They are far above average. They're outstanding because they know what to do with little instruction. I've had several different ones and most of them have been extremely courteous. They know how to answer the door and the telephone. They do most anything in the way of light housekeeping. I've been generally pleased with their ability to prepare meals. They're good at remembering the medication to give to the patient. In most of the cases the caregivers have been CNAs.

November 28, 2018

By Bill G_3

I am a past client of this provider

The caregivers provided me with physical therapy. The caregivers communicated with me and did good work.

November 20, 2018

By Anonymous_874

I am a past client of this provider

They had a very small impact on us. I had started with therapy about the same time, and my therapist wasn't sure why we had the services. We didn't ask them to do a lot, but they were not self motivated to do more. We were told they could do light housekeeping, but I would have to tell them to do everything, even if it was apparent what needed to be done. I just feel like there was a lot of sitting. Most nurses don't sit, but these nurses did.

November 20, 2018

By jrumker

I am a current client of this provider

Right from the very beginning, Shasta from Synergy made us feel welcome and cared for. She was patient and kind with my mother, who recently had a heart attack and had a stent put in. My mother is a caregiver, not used to accepting help and certainly a very proud and private person. She did NOT want any help, certainly not with bathing. Shasta knew just whom to send...Michelle. What a blessing! My mom went from not wanting any help, to wanting to take Michelle with her to her home in Florida! Michelle was so kind and understanding. She did things without being told, was efficient and sweet. I can't say enough good things about our first experience with home care. Thank you so much Synergy!

October 30, 2018

By Minnie K

I am a current client of this provider

The services help to free me up. My loved one gets a bath, and they make sure that she gets wiped. I have used this company before in the past. When it came time for my loved one to have services, I recommended this company to her because I remembered liking them.

October 29, 2018

By Nan H

I am a past client of this provider

They provided sitter services for my loved one. There was one caregiver one day that did a poor job, but all the others were good.

September 30, 2018

By Bo M_1

I am a current client of this provider

My husband doesn't like it but it's great for me because I can get out of the house. I would tell them that they're very nice and polite.

August 21, 2018

By Robert Lamar F

I am a past client of this provider

He fell and cracked his hip and he couldn't move, then I hurt my back, then the aide came in and helped him get up and get in the shower. She had shaved him. I told them that the communication was good, the people were very nice, and they did all they could to do the services.

August 16, 2018

By Steve N

I am a current client of this provider

Considering his condition, I think they are doing as much as they can. So far they have been pretty good. The caregiver I have now I like pretty well.

August 10, 2018

By Virginia R

I am a current client of this provider

It keeps me going. I just got out of the hospital, so I need all the help I can get. I would definitely recommend them. They just do what I ask them to, and do it well.

July 27, 2018

By William Z

I am a current client of this provider

It helps me because I can't help him the way they do. The caregiver does a great job.

July 18, 2018

By Jack S

I am a current client of this provider

They just don't organize or communicate. I have had discussions with their local office about how I do not feel like their office is consistent. They don't tell me until the night before or early that morning that they need to send us someone else. I was supposed to have a meeting yesterday, and they never showed up. They are not the best communicators. They seem to be a little understaffed, and overall they are not as organized as they need to be.

July 18, 2018

By Janet H

I am a current client of this provider

I don't have any specific reason. We only use someone two days a week. The caretakers are very nice.

July 11, 2018

By James S

I am a current client of this provider

My husband is 87, and he cannot be left alone. He needs help with his daily living so it has been a great help for me. They have been a very professional agency to work with.

June 28, 2018

By Mary P

I am a past client of this provider

The problem is that I had two people. One was super energetic, fantastic, and over the top. The other person just came. There was one person who came who's attitude was so positive and helpful that she really helped me with my emotional well-being, and that helped me to get physically well.

June 12, 2018

By Phyllis Cotney and John Villegas C

I am a current client of this provider

I do not have to clean my house or change my bed when they are here. We like everything about SYNERGY HomeCare, like how they get my house cleaned for me because we cannot do it anymore.

May 14, 2018

By Joella M

I am a current client of this provider

They provide total care. I like the aides because they are personable and engaging.

April 19, 2018

By Martha Ann B

I am a current client of this provider

They are dependable. They have good quality employees. They are always on time and very helpful.

March 23, 2018

By Phyllis W

I am a current client of this provider

They are very helpful and courteous. They do as I ask them to do. The caregivers take me shopping or anywhere else I want to go.

December 09, 2017

By Margaret G

I am a past client of this provider

SYNERGY HomeCare has good people that are helpful. Some caregivers didn't help very much and others were wonderful. SYNERGY HomeCare has a wide distance in the quality of service from the caregivers.

December 09, 2017

By Linda B

I am a current client of this provider

SYNERGY HomeCare does not do what I want. The services need to be here more often and have better caregivers to help.

Provider Response

Linda, I am sorry for your negative experience. I hope you will give us the opportunity to improve your image of our services and our staff.

November 22, 2017

By Jimmy P

I am a current client of this provider

SYNERGY HomeCare has a quick response. The services provided by SYNERGY HomeCare satisfied my mother.

November 21, 2017

By Jill a

I am a current client of this provider

When my dad fell, SYNERGY HomeCare was there within a few minutes to stay with my mother. They had someone go with my father to the hospital without question. SYNERGY HomeCare's services allow me to have time to myself without worrying.

November 14, 2017

By Susan S

I am a current client of this provider

I have had experience in another city with caregivers and the quality of SYNERGY HomeCare is a head above what I've experienced before. SYNERGY HomeCare is better trained and knows how to draw her out when she becomes agitated. I couldn't do without SYNERGY HomeCare. I have to have them. I don't worry about my mom. I work so I can't be with her all the time and SYNERGY HomeCare will call me if they need me. A lot of times, they diffuse the situations and don't need me. It makes my life easier.

November 09, 2017

By Kay G

I am a current client of this provider

Before someone chooses SYNERGY HomeCare, they should make sure you ask a lot of questions. SYNERGY HomeCare takes care of my mother for me.

October 12, 2017

By Bishop A_1

I am a past client of this provider

We had a really good experience with SYNERGY HomeCare. Everything happened quickly, and they were just on it. SYNERGY HomeCare was very selfless, and went out of their way to work with our schedule. They gave us plenty of relief. They saved my life pretty much.

September 22, 2017

By Suhasini D

I am a current client of this provider

I would tell others that SYNERGY HomeCare is a good company, and they have good people. I am very happy with the service. SYNERGY HomeCare is good, but is not covered under my insurance, so that is a problem. I have to pay out of pocket. The manager from SYNERGY HomeCare is trying but unfortunately is not covered. They are still working on this issue.

September 14, 2017

By Claire P_1

I am a current client of this provider

SYNERGY HomeCare is very good and caring. They do what I ask them to do. SYNERGY HomeCare provides a way for me to go to appointments and do things I need to do.

August 04, 2017

By Terry M

I am a current client of this provider

SYNERGY HomeCare is very aware. When SYNERGY HomeCare comes in, they take over and do the dishes and dust for me.

July 27, 2017

By Anonymous_501

I am a current client of this provider

Sometimes the caregivers are messy, but we have one good nurse with SYNERGY HomeCare. One nurse helps me with a bath, and makes my bed. They help me with things like that.

July 14, 2017

By David W_4

I am a current client of this provider

I would tell a friend that SYNERGY HomeCare will take care of you if you need anything. The services have helped the most with cooking, cleaning, and grocery shopping.

June 22, 2017

By Slaton C

I am a current client of this provider

The caregiver is very sweet, nice, and seems to be able to do everything I ask her to do. The caregiver has cleaned up the kitchen, bathrooms, and refrigerator. They do things I can't do easily.

March 14, 2017

By Elfrieda B_1

I am a current client of this provider

SYNERGY HomeCare is very caring and the help they have provided has been excellent. I have been having a lot of back trouble so my caregiver tries to relieve me of as much as she can to help my back.

February 27, 2017

By Scott C_1

I am a current client of this provider

SYNERGY HomeCare is very good. The only problem is we get different caregivers too often. SYNERGY HomeCare does the stuff that would take me a long time or I would not able to do.

February 22, 2017

By Wanda S_4

I am a past client of this provider

SYNERGY HomeCare comes out and does an assessment with you. The cost is good and they do not charge for everything they do for you. It's a good value. SYNERGY HomeCare was able to help my parents with everything they needed.

February 07, 2017

By Anonymous_649

I am a current client of this provider

SYNERGY has good people to work with. I've had several caregivers, and some are better than others. They are helpful to me, though.

May 24, 2015

By Cordelia1

I am a current client of this provider

Justin is a very professional and wonderful caregiver. Kent likes him which is very important. We like him!

May 15, 2015

By Scarlet2

I am a current client of this provider

Synergy matched the perfect companion for our adult special needs son. The experience has been very rewarding for our son and stress free for us as his family. The Synergy staff are professional, caring always accessible.

April 29, 2015

By Amanda15

I am a current client of this provider

We tried several different caretakers until she found someone she felt comfortable with. It's like she has a friend coming to see her instead of dreading the fact that she needs help.

April 23, 2015

By John109798950

I am a past client of this provider

Synergy provided the most wonderful care for my wife's final days. They were here within 3 hours officially to engage them. The ladies all became like family members as they provided a very high end of compassionate care. They were truly God-sent.
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About SYNERGY HomeCare of Central and East Alabama

SYNERGY HomeCare of Central and East Alabama is locally owned and operated. SYNERGY HomeCare provides quality, non-medical in-home care to seniors and people with disabilities through out the greater Auburn-Opelika, Montgomery, Phenix City ant Pratville areas. We are committed to helping our clients preserve their independence and privacy by providing a range of companionship, homemaking and personal care services. Our experienced caregivers have been rigorously screened and are required to pass a national background check so you can enjoy the peace of mind in knowing that the person caring for your elderly loved one is someone you can trust.

SYNERGY HomeCare of Central and East Alabama provides clients with exceptional service providing diverse options for care. Care plans are tailored for each person, allowing expert caregivers to meet the specific needs of individual clients 24 hours a day, 365 days a year. SYNERGY HomeCare's attentive caregivers help clients of all ages stay in their own homes safely and comfortably, offering the following packages of care:

  • Cancer Recovery Care
  • Caring for New Mothers
  • Courtesy Care Services
  • Parkinson's Care
  • Stroke Rehabilitation at Home
  • Live-in-Care
  • Incontinence Care
  • Memory Care
  • Alzheimer's Care
  • Meal Planning and Preparation
  • Respite for family caregivers
  • Hospice and Home Care

SYNERGY HomeCare, we offer customized care plans to our clients in Central and East Alabama, so you can utilize as many of our home care services as you need. To learn more about how we can help, give our office a call today

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Services and Amenities of SYNERGY HomeCare of Central and East Alabama

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Homemaker Service

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Staff

  • Male Caregivers

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Alzheimer's Care And Dementia Care

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Va Home Based Care Program Contracts

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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SYNERGY HomeCare of Central and East Alabama

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