Home Helpers - Jacksonville

Offers Home Care

44 Reviews
Call (800) 973-1841
Home Helpers - Jacksonville (800) 973-1841
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Reviews of Home Helpers - Jacksonville

44 Reviews Write a review

Home Care Reviews for Home Helpers - Jacksonville

July 13, 2018

By Susan H_20

I am a current client of this provider

They've been on top of everything and are very personal. They come out periodically just to check that things are going well. I really like the girl they sent out to help us. The light housekeeping has been very helpful and so has the companionship.

July 03, 2018

By Koven B

I am a current client of this provider

I know the owners and I just know what kind of caring people they are. My loved one is in failing health and she struggles every day. All we can do at this point is make her comfortable. I think the caregiver that goes three days a week tries to make her comfortable and see that her needs are met when she is there. She even goes a little above and beyond sometimes and makes meals for the times she will not be there.

June 20, 2018

By Tanya D

I am a current client of this provider

My mom has some mental issues, and this company has helped a lot. They have been a God-send. We really appreciate them. The entertain her and help her read or go outside.

June 01, 2018

By Nancy H

I am a current client of this provider

I like the fact that each person makes note of what is going on with my husband and passes that on to the next caregiver that comes so that there is some continuity to the care. They are willing to do whatever needs doing for my husband or me.

May 18, 2018

By Anonymous

I am a past client of this provider

It didn't seem like it was a high priority of the caregivers to do some specific things for my loved one, like making sure they had food. They were great at taking my loved one to doctor's appointments. There were nights that they had to just find whatever they could to eat. The first one did not work and we had to tell them. The second caregiver was so sweet, we just did not get the meals. They took my loved one to the doctor and the last caregiver was really thorough about telling my family member and me what the doctor said. We loved them. I understand that there's not a lot of time to cook, but my loved one needed meals cooked, but that didn't happen.
Provider Response
We'd like to thank this former client for her feedback. It's a great illustration about how we work together with our families to address their specific caregiving concerns. In this particular case, we assigned two different caregivers to this client and both caregivers found the meal preparation to be a challenge because the client would decline when we offered to prepare the meals. We would have continued to come up with changes to the care plan until we found a solution that was suitable but the client opted to move in to an assisted living facility. We encourage all of our families to call us when they feel there needs to be an adjustment to their care plan with us. We will continue to stand behind our caregiver guarantee where we will replace the caregiver until the client is satisfied. We hope to continue our relationship with this client and help her in her assisted living journey with additional services like transportation to doctor's appointments, shopping, or other recreational outings.

May 18, 2018

By Jada G

I am a current client of this provider

I like that they are easy to work with and they are wonderful to my mom. My mom looks forward to the care. I am able to have some to myself when they are here.

May 11, 2018

By Deborah G

I am a current client of this provider

I like the outstanding caregivers. The owner is fabulous. They have helped me with transportation because I can't drive anymore, and they have helped me with giving home care after my surgeries.

May 01, 2018

By Francis H

I am a current client of this provider

They are efficient, and they are nice. It has been an asset to my life.

April 19, 2018

By Joan M

I am a current client of this provider

They're on time, reliable, and helpful. They help bring me my groceries.

April 10, 2018

By Bill B

I am a current client of this provider

They are very nice, very competent, and when I have a question, they answer it. I need the care to help take care of my loved one. Life in the home is different than it was before, but they're fine.

April 02, 2018

By Anonymous

I am a current client of this provider

They are very helpful and meet my expectations. I have a caregiver that comes in three hours a day for four days a week. I was in the hospital for a long time, and they do ordinary things for me to help.

March 16, 2018

By Robert W

I am a current client of this provider

The young lady that comes to see us is as good as you can get. She does stuff I can't do and it motivates my wife.

March 02, 2018

By Hope C

I am a current client of this provider

The owner is so thoughtful and kind. My previous caregiver was amazing. My current caregiver is young, but we get along really well, and she shows up on time. I'm not able to do hardly anything. However, my husband doesn't need to worry about the weekly responsibilities due to the care.

January 17, 2018

By Morgan H

I am a current client of this provider

There's nothing that we're not pleased with. They go above and beyond. I would recommend them to anyone. They're great. We live three hours away from my mother-in-law, and at first, we needed them for both my in-laws. They were such a huge help. They communicated with us and made our lives easier.

January 03, 2018

By Koven B

I am a current client of this provider

They try to use the same person for every visit that we started out with. I like the organization that they have. They've come in and prepared and do some light house-keeping because my aunt can't do very much for her.

December 02, 2017

By Ed M

I am a current client of this provider

The caregivers from Home Helpers have been amazing. They put up with things that no other company would put up with. I depend on Home Helpers for their expertise. They give a clear and honest statement about my parents' care. I sleep better knowing that my parents are well taken care of, and that there's no chance of neglect or theft or anything like that.

November 10, 2017

By Helen S

I am a past client of this provider

Home Helpers does what they say they are going to do and their help is very good. The most helpful aspect of my services was that my caregivers were on time and always there for me.

November 01, 2017

By Elizabeth B_7

I am a current client of this provider

I would tell a friend that Home Helpers is always prompt in returning my call when I have a question, and the owner is very attentive. Home Helpers has made my life easier by helping with my mom because she has Alzheimer's.

November 01, 2017

By Elmer W

I am a current client of this provider

Home Helpers is very good at what they do. Home Helpers makes sure that my loved one doesn't have to worry about bathing by herself.

October 02, 2017

By Debby J_1

I am a current client of this provider

Home Helpers doesn't seem to have a lot of employees, so I didn't have a choice in caregivers. The one that we do have is great. Home Helpers has changed our lives. They do everything for me, so I can care for my husband.

October 02, 2017

By Joan M_6

I am a current client of this provider

Home Helpers is exactly what they are. They are very helpful. I can call Home Helpers anytime I want to.

October 02, 2017

By Bill B_4

I am a current client of this provider

Home Helpers is very conscientious, they really care about their clients, and they do everything they can to make sure their client's needs are taken care of. Home Helpers is there every step my loved one takes, so I don't have to worry about him falling.

September 19, 2017

By Elwanda W

I am a current client of this provider

I would recommend Home Helpers if you need to go with someone, but know that Home Helpers is expensive. My caregiver is fantastic. I would want her wherever I go.

September 19, 2017

By Tammy R_1

I am a current client of this provider

I would refer Home Helpers to other because they've been able to do everything that I've needed them to do. The services provided by Home Helpers have afforded me the peace of mind at work because I know someone is there to take care of my mother.

September 05, 2017

By James W_6

I am a current client of this provider

Home Helpers provides the services I was expecting and they perform well. My caregivers do light housework that I can't do for myself, so they are very helpful in that respect.

September 05, 2017

By Hope C

I am a current client of this provider

Home Helpers is dependable and professional! I have a problem with depression and Home Helpers provides someone to talk to. My caregiver does light housekeeping for me. I am so glad she into my life and became my friend.

August 01, 2017

By Brian R

I am a current client of this provider

Home Helpers is extremely professional and extremely helpful. Home Helpers gives me a break from what I do and gives my dad a change of scenery.

August 01, 2017

By Jack N

I am a current client of this provider

Home Helpers gets here on time and does a thorough job. The caregiver we have is pleasant, and we are satisfied with them. The client only gets a caregiver once a week. It'd have a greater impact if I had them come more often, but the client doesn't need that much help.

July 07, 2017

By Vickie C

I am a current client of this provider

Home Helpers is very efficient with their scheduling, they call back immediately, and they always have someone in attendance to take the call. They also match caregivers to suit my mom and the pricing is fair. Home Helpers has made my life easier by doing things for my own personal business. I live with my mom so I need time away from her.

July 07, 2017

By Dawn C

I am a current client of this provider

We have been very satisfied with Home Helpers at this point in time. I don't live in the same town as my parents, but they seem very satisfied with the caregiver. The office immediately calls me when any problems arise so I feel like we have a good contact point. The caregiver is with my mother two days a week, but while she's there she has been very helpful for my mother.

July 07, 2017

By Elaine K_1

I am a current client of this provider

I would recommend Home Helpers because they are credible and they do what they promise. All the staff that I talk to is helpful. Home Helpers has been a great help to me and my wife.

June 13, 2017

By Jean R_1

I am a current client of this provider

Home Helpers has very satisfactory caregivers, and they have been nice and knowledgeable. My caregivers are able to fix me nice meals. I couldn't do without Home Helpers.

June 02, 2017

By Judy W_7

I am a current client of this provider

Home Helpers is very professional and honest, has really good communication, provides excellent service, and our caregiver is absolutely wonderful. Home Helpers has made my mother's life easier. She now has someone there to help her with activities that she needs help with. It has also helped to relieve me from some anxiety and worry.

May 25, 2017

By Jeff G_4

I am a current client of this provider

Home Helpers has been very good with us. I would just tell others how helpful they have been. I broke my hip and I can hardly do anything. Then, my husband got sick. Home Helpers has helped us with anything that we have needed them for.

May 03, 2017

By Deborah G_4

I am a current client of this provider

Home Helpers are outstanding and are on time, and care about the clients and not the money. Home Helpers made my life easier by allowing me to be more independent.

May 02, 2017

By Donna W

I am a current client of this provider

Home Helpers is very good at what they do. It is really helpful that my caregiver from Home Helpers helps me bathe.
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About Home Helpers - Jacksonville

Home Helpers is an in-home care provider serving Jacksonville, AL and the surrounding area. Home Helpers offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

For more information about this agency, please fill out the contact form on this page and visit the agency's website here: http://homehelpershomecare.com/jacksonvilleal


Photos of Home Helpers - Jacksonville


Services and Amenities of Home Helpers - Jacksonville

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Family Communication
  • Memory Care Training
  • Ethics

Payment options

  • Insurance
  • Check
  • Payment Options Extra: Veteran's Aid And Attendance Benefit

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

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Home Helpers - Jacksonville

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