In North Carolina, you can apply for Medicaid online through the website, North Carolina ePASS. Written applications can be picked up at a local Department of Social Services office. Beneficiaries can also apply by calling the Medicaid Managed Care Call Center at (833) 870-5500 or through the mobile app available on Google Play or through the App Store.
Seniors needing memory care assistance can apply for the Personal Care Services Program by visiting their primary care physician who will fill out and forward an independent assessment request for personal care services to the North Carolina Department of Health and Human Services designated assessment agency, Liberty Healthcare Corporation.
Information You Will Need
When you apply for Medicaid in North Carolina, you need to provide proof of income over the past 5 years in addition to bank and other financial statements. You must provide government-issued identification, your Social Security card and citizenship proof. You may also need to show:
- Copies of titles to your real estate and/or automobile
- Copies of any burial or pre-paid funeral arrangements
- Copies of other types of insurance and health care policies
Seniors who already are Medicaid beneficiaries and are applying for memory care benefits through the Personal Care Services program must:
- Have their physician complete the appropriate form requesting these services
- Be assessed by a Liberty Healthcare Nurse Assessor at your home, using a specific screening tool to determine your medical and care necessities and abilities
- Be approved for services; if not approved, the decision can be appealed