Villa at Parkridge

Elaine

My cousin moved into Villa at Park Ridge. One reason I chose it was because of its proximity to me. The staff members are nice, friendly, and helpful. I have positive contact with the staff. They seem to care about the people. My cousin is a vegetarian. They gave her meat, so I spoke to them, and they took care of her complaints. I like the fact that they have activities every day. They have their own staff occupational therapist. They have a nice room for occupational therapy. They serve three meals a day: breakfast, lunch, and dinner. The building is old and aging. They need to upgrade. But I was impressed with the cleanliness.

KathyK

Clean and helpful staff. Dietary goes above and beyond to encourage a picky eater. Activities also handle weekly calls since I live farther away and I couldn’t say enough about how helpful and empathetic Aaron is.

MR. CHARLES GREEN

AWESOME ENJOYED . MY STAY BOTH TIMES FOR THERAPY. THE WHOLE STAFF WORKS HARD. TREATED WITH DIGNITY AND RESPECT. THANK YOU ALL. KEEP UP THE AMAZING WORK ..

nickirocks

3 people crammed in 240 square foot (all with wheelchairs and walkers) bumping into each other and beds daily. Interrupted sleep and help or call lights on for hours often. Food is not always cooked mostly rice and pasta but a few times meat also. Served outdated milk curdled and moldy bread. Most nurses & CNAs great but they dont have enough stable help. Therapy is great but many patients get discharged too soon and digress. Need more therapy.

CNA pal

I wouldn't send my worst enemy here. After seeing my friend's care, and observing how others were cared for, I actually ended up making a state report. Currently being investigated. I'm also a CNA, and the things I observed were shocking and sickening. I witnessed patients being left soiled for entire shifts. One person was on their floor from an obvious fall, so I told the nurse. When she didn't get up, I paid attention, and the patient was left on the floor for over an hour. When they finally went to help, I could hear the staff telling the patient if he did that again, he was staying on the floor. My blood was boiling. My friend went 2 days without "eating" as someone with a feeding tube. I'd see staff deliver food trays to people obviously unable to feed themselves and just walk away. Many times I'd notice nobody went back in to actually feed them. I'd check my friend as if I was his caregiver, and end up close to tears. I found him with feces dried on his skin 3 times. He always had multiple briefs layered over each other, but was STILL so neglected the whole bed was soaked. That was every visit, I never found him dry his entire stay. He wasn't bathed the entire time, despite inquiring about it. I was told he was by staff, but he told me they washed his armpits/privates while kept in bed. They only did that once. They told him a full shower would be too difficult/take too much time. Code word for they didn't want to transfer someone who needed a hoyer. Once placed in his bed, he didn't get out of it until he was transferred. He had infections from improper care, skin breakdown, and bed sores forming in multiple spots. I smelled strong stale urine in not just his room, but just walking past other rooms. The CNA staff were like nothing I've seen. Openly mean to residents unable to report them, always sitting somewhere on their phones, loudly talking trash about residents in common areas, etc. The nurses were even worse. Either always behind a desk on their phone, or not even there. I waited over 3 hours to talk to a nurse after she "stepped off the floor" and didn't come back. And I could still go on. The real kicker? He was only there for 3 weeks.

Cdc

I cannot stress enough how horrible our experience was at Villa Park Ridge. Our loved one went in alert, oriented and stable for physical therapy to increase her mobility. 2 weeks later we had to have her admitted to ICU with severe c-diff, dehydration, unable to swallow, almost comatose and had to be intubated to breath and a nasal gastric tube inserted for feeding. If you leave any compassion at all for your family member, you will steer clear of this place.