The Highlands at Wyomissing
2000 Cambridge Ave, Wyomissing, PA 19610
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Reviews of The Highlands at Wyomissing in Wyomissing, Pennsylvania
4.42
(14 reviews)
Facility
4.0
Staff
3.3
Food
4.0
Activities
2.3
Value
2.3
Anna
5
|
September 3, 2023
We are on the waitlist at The Highlands at Wyomissing. We have to wait until they have the apartment that we're interested in. It was beautiful, well cared for, and clean. We have a friend who lives there, and he's very happy. The person who toured us was great. She took us around to a couple of apartments. She gave us all the information. They're building a new building. She gave us the information about that and answered all our questions. We've eaten there twice. We ate there once in the dining room with our friend, and then we ate in the luncheonette another time with him, and they were both very good. I think they have a fair number of activities. They have a swimming pool and a gym. My friend has gone to a few things, like a Fourth of July party, and he went into some kind of a musical program, too.
Glad she out of there
2
|
November 7, 2022
Did NOT live up to their promises! Poor staffing to patient ratio. Mom fell and was hospitalized. Her medical POA and family were not notified. We visited and she wasn’t in her room, that’s how we found out. Way too much more to say. Look elsewhere!
Jack
5
|
October 8, 2021
The Highlands at Wyomissing is an upscale, lovely facility, and it's very tastefully decorated. It seems to have activities that would be appropriate for someone in memory care. The facilities are very upscale, it's first-class. As far as I'm concerned, the location is ideal because it's only 5 minutes from where I live. The neighborhood there is upscale and it's adjacent to a community park, lots of outdoor space. It's just a lovely community, no question. The staff was very professional. I've tried their food in the past, and it's good. I toured their memory care and I also toured their residential facility for the possibility that I would move there at some point.
Anne
5
|
July 7, 2021
I've been to The Highlands at Wyomissing to visit a friend who was there. It's a beautiful facility but the staff is going downhill very much over the past two years. They have everything that you would expect; it's a high-end facility. They have a lovely dining room, activities the same as most places have, a beautiful outside area, and the rooms are very nice. I saw some of the food and it looked great. My friend went from assisted living to skilled nursing care. But the level of care has not been good lately. The staff that I met were very nice.
schwen5
1
|
November 28, 2020
My relative is in the memory care unit where the care is something to be desired. When he FaceTimes with us, he looks disheveled and unkept. He fell and we were never notified by the staff, he told us over the phone. They do not call us with updates and the social worker doesn’t return calls. The last visit time is 4, making it hard for people who work get there, also no visitation on the weekends. No family support groups or activities. I feel so badly that he is stuck there.
Betty
5
|
June 19, 2019
I chose The Highlands at Wyomissing because I think the medical care will be the best there. They're affiliated with the Reading Hospital, so they have more access to all the medical specialties, and it's a continuing care place. The grounds were beautiful and very nicely landscaped. The two rooms we saw were OK. There's a new section opening in June where I probably will be going. The staff could have explained more and shown us more of the place. The menu looked as if you were going to one of the nicer restaurants for dinner.
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Services and Amenities of The Highlands at Wyomissing in Wyomissing, Pennsylvania
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- 3-bedroom apartments
Features
- Computer Room
- Resident Transportation
- Hiking Trails
Cleaning services
- Housekeeping
- Laundry For Clothing
Medicare
Health
4.0
Overall
4.0
Quality
4.0
Staff
4.0
About The Highlands at Wyomissing in Wyomissing, Pennsylvania
In April of 1989, The Highlands opened its first apartment residences as a joint venture of The Lutheran Home at Topton and The Reading Hospital. In July 2009, The Reading Hospital purchased The Lutheran Home at Topton'sinterest in The Highlands at Wyomissing.
Blessed with 113 acres of gently rolling land and tree-lined roads and walkways adjacent to the beautiful Wyomissing Parkway, the retirement community draws a diverse and outstanding caliber of residents from Berks and surrounding counties as well as across the United States.
The Highlands has 250 residential apartments of various sizes, 38 spacious two- and three-bedroom cottages, and the Farmstead. Among the many amenities residents enjoy are a fully equipped Fitness Center; a heated, indoor pool; computer center; library; art studio; billiard and poolroom; woodworking shop; and an outdoor practice fairway and putting green. Services to residents include excellent dining areas catering to a variety of culinary tastes and social events; housekeeping; maintenance; banking; transportation; and educational enrichment opportunities. Residents enjoy the added security of long-term healthcare on premises, consisting of a 80-bed Nursing Care facility and a 70-apartment Personal Care residence, complete with fireplace, lounge, indoor greenhouse, and recreation program center. Members of our Future Residents List enjoy many programs and amenities at The Highlands in the years before they actually move in residence. A fully-refundable deposit assures a place on the wait list until applicants are ready "” in a month, a year, or ten years "” to move to The Highlands.
Although most members of the community enter The Highlands through a lifetime care agreement in residential living, those requiring a higher level of care may directly move to a Personal Care apartment where there is no entrance fee. Additionally, private respite apartments are available for senior adults from surrounding communities when their caregivers are temporarily unavailable.
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