Tuskawilla Nursing and Rehab Center
1024 Willa Springs Drive, Winter Springs, FL 32708
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Reviews of Tuskawilla Nursing and Rehab Center in Winter Springs, Florida
3.21
(19 reviews)
Facility
4.3
Staff
3.9
Food
3.5
Activities
3.9
Value
3.4
Patricia H.R.
3
|
September 12, 2021
I was extremely surprised by the treatment received at the Tuskawilla Nursing & Rehab Center. I contacted your admissions representative (Ms. Debra) within a month of discharge from the hospital (this because she asked me) and after another month has elapsed between Procedures and calls about documents that were needed for the admission of my father in the facility. Finally, I sent her a fax with the approval of the insurance and surprisingly I did not get a response or return of calls from her so I had to contact the insurance so through them I could obtain the unexpected response of no beds available. I think it is inadmissible that they put the health of a patient at risk. It is known to everyone, especially the staff of a rehab center that the first 3 months are crucial for the recovery of a patient after suffering a stroke. It was not better from the beginning to inform me that they did not have space and not to waste valuable time that greatly harmed my father waiting at home for the required rehabilitation suggested by his doctor. Your admissions procedures should be less bureaucratic as it hurts the health of a human being enormously as these patients are waiting for help to recuperate.
Alphajade
5
|
June 25, 2020
Returning to Tuskawilla for the fourth time was a joy! Its clean, smells good. The facility is COVID free. I found the staff still compassionate and caring. Activities that resident prefers and enjoy are usually fun. Tuskawilla resembles a hotel destined for recovery of the body and spirit. The Therapy department staff works hard to get everyone going, Dietary staff prepares food that is edible and if you don't like it you can get an alternate. I especially liked that fact that a staff visits you everyday just to find out if your were ok. Tuskawilla has been standing for over 20 years. I know I was daughter of one of the first residents there. It has evolved and always manage to come through the changing external environment. COVID-19 has placed restriction on the nation and Tuskawilla is not excluded by any means, however families are not forgotten and the facility has other means for resident to communicate with their families. The facility has followed the guidelines to ensure that COVID does not enter the building. Their infection control practice is impeccable. Tuskawilla practices transparency and communicate with families when there is a sliver of a chance of difference in process that may affect the residents. Today its still stands strong with the unsung heroes that work there. I was able to leave knowing that I would be ok with all the resource put in place after my discharge to keep me well.
Pickleball Deb
5
|
February 26, 2020
We went there to visit a friend, and we were impressed with how clean everything was, It smelled fine, not like many nursing homes. The staff seemed friendly and caring. The exercise room looked very inviting and had lots of activities for the residents to do such as bingo and card games. It seems like the staff goes out of their way to make sure the residents are happy.
miss cola.
5
|
February 6, 2020
Tuscawilla it’s a Great facility it’s very neat and clean and the staff is excellent
lorie b
1
|
August 29, 2019
It is very sad that elderly residents are not cared for as they deserve, i.e. call lights unanswered, grooming non-existent, never re-positioning bedridden residents, not helping residents with meals when they need assistance, those who have wounds not properly cleaned. Very sad. No compassion. No communication among staff.
Denise C.
1
|
August 2, 2019
Due to poor care, they sped up the death of my loved one. Horrible response time for call button. Do not return phone calls. Grooming & personal hygiene was non-existent.
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Services and Amenities of Tuskawilla Nursing and Rehab Center in Winter Springs, Florida
General
- Resident Capacity: 98
Medicare
Health
2.0
Overall
3.0
Quality
5.0
Staff
2.0
About Tuskawilla Nursing and Rehab Center in Winter Springs, Florida
Tuskawilla Nursing and Rehab Center is a Senior Living provider in Winter Springs, Florida that offers residents Nursing Homes services. Contact Tuskawilla Nursing and Rehab Center for more details on services and rates.
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