Winter Haven Post Acute and Rehabilitation
2701 Lake Alfred Rd, Winter Haven, FL 33881
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Reviews of Winter Haven Post Acute and Rehabilitation in Winter Haven, Florida
2.72
(11 reviews)
Facility
3.0
Staff
2.8
Food
2.6
Activities
2.3
Value
3.0
newlake
2
|
November 26, 2023
Today this facility accepted a friend as a patient. They were unprepared to do so. They did not respond to the light call in two instances. The bed pan they are using is unacceptable for a patient with a broken pelvis, there are better options. There are no physical therapists on duty for the weekend. Therefore the patient could not be evaluated for a walker until Monday. The patient had not been medicated for pain since 10:30 am. The nurse was told this at 1:30 and that pain medication would be needed at 2:30 pm. The nurse stated the prescription had been received and would be acted on as soon as possible. As of 8:30 PM no medication had been given, 10 hours had passed without pain medication. The person in attendance blamed the patient for not making arrangements.
ohsnap
1
|
August 18, 2023
If you don't care about your loved one you'll be in good company. Rude, unprofessional, lack of communication, dirty, list goes on. Never so upset in my life.
Gloria
5
|
April 1, 2023
I was at Winter Haven Post Acute and Rehabilitation. I received good care there and I was very satisfied. For one thing, the nurses and aides were very kind, very patient-oriented, and very good at their jobs. I felt very well taken care of. The facility has been remodeled, and it was clean all the way around. My room was clean, and it was cleaned every day. The meal service was adequate. The staff there worked really hard to keep everybody happy. They had a lot of patients to take care of, and I felt that they did a very good job.
jowens0415
1
|
November 2, 2020
If i could give this place ZERO stars, I absolutely would! They are incapable of caring for others the way they should be! I wouldnt send my hamster there!! My father was admitted to this facility and from day 1 had nothing but issues. The first day there the staff didnt even realize he was a patient. they thought he was a visitor. He had a private room and there was other patients coming in to use his bathroom.. Then they couldnt give his meds on time. Myself and my mother called several times just to check on him since he wasnt answering his phone. Their response was i dont know i havent been in there in about 4 hours. I told them my father has bacterial meningitis. He could be dead!! (keep in mind this has spread to his brain) there was one day he had his nurse light on for 2 hours and noone even came to check on him. the last day he was there, the kitchen staff came to pick up his dinner tray... well surprise he never even received his meal!! come to find out the kitchen staff threw it away without even offering it to my father. That was the last straw we decided to sign him out and take him home. its that or who the hell knows what would have happened next!! Please do not send your loved ones here!! THEY WILL NOT BE CARED FOR!!
Nedra1
5
|
November 30, 2018
The beautiful Care that they "Consulate Health Care gave our Family member during her time of need. The Loss of her Son. It was a sad time. We knew we would need help in getting everything done. We live in Lakeland and The Consulate Health Care Center is in Winter Haven and so is the Funeral Home that we used. I called Consulate Staff and told them we were in need of help and the Consulate staff put everything into motion as if we were a part of them. "Team work ,makes the Dream work" I mean getting our Family member ready to do her final task of putting her Son away. they did everything from preparing the Breakfast ,driver, the bath, nails, hair combing, dressing and making sure that she was on time. it was really "Golden". It is really Beautiful when People work together as Consulate Health Care Winter Haven did. We Love Consulate Health Care Winter Haven. " Can not Praise them enough." "May the Simple Joys of the Season Be Yours" Beautifully Yours, The Family
gjobe
5
|
May 21, 2018
I had back surgery recently and was informed by my doctor that I needed to go to a skilled nursing facility for rehabilitation because I lived alone and needed to get stronger so that I could return to work. I chose to go to Consulate Healthcare of Winter Haven and am very glad that I did. The staff was very caring and understanding of my needs and made me feel at home which made my stay a pleasant experience. The therapy department was very encouraging and got me up and going right away and even helped with my pain. Plenty of activities such as church groups and live entertainment. I was worried about the food, but soon realized that it was very good with other choices if I did not like what was being served. Was able to return home after only a few weeks and am back to work. Would definitely recommend this place to anyone needing rehab or nursing care.
What you can do with Caring
Medicare
Health
1.0
Overall
1.0
Quality
4.0
Staff
2.0
About Winter Haven Post Acute and Rehabilitation in Winter Haven, Florida
Winter Haven Post Acute and Rehabilitation is a Senior Living provider in Winter Haven, Florida that offers residents Nursing Homes services. Contact Winter Haven Post Acute and Rehabilitation for more details on services and rates.
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