Wilson Healthcare and Rehabilitation Center
2501 Downing St Sw, Wilson, NC 27893
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Reviews of Wilson Healthcare and Rehabilitation Center in Wilson, North Carolina
3.38
(13 reviews)
Facility
3.2
Staff
3.2
Food
3.2
Activities
3.4
Value
3.0
storming
2
|
June 11, 2021
Brian center, where do I start. Starting with the administration, they pass the buck when they are questioned about your family member that resides at the Brian Center not being cared for properly. Some of the new or contracted employees are not doing their job to satisfaction. They don't don't follow directions, and to be honest I don't think they could care less because it's not their family member. There are employees that have been there since the arrival and they are very compassionate and does their job well. I suggest if you're thinking about a place for your family member, find somewhere else, stay clear away from that place. My biggest issue is I feel my family member is being punished for the lack of poor operation by administration, social worker's, and certified nursing assistance. I will be contacting every person that I can with documentation of the unfair treatment we have encountered.
Provider Response
k-man
5
|
August 31, 2019
I have been in the Facility multiple times. It always smells clean,residents are always neat and clean. Activity dept is always working with residents. Everyone is always pleasant and smiling.The rooms are neat and the building is always clean.
pleasing visit
5
|
August 13, 2019
My husband ‘s mother lived here until she passed. The staff was great. We watch other families giving the staff a hard time and don’t agree... you need to give the staff some credit and compassion also. They do a great job for our loved ones and it has to be a challenge. Thanks for all you do!
Provider Response
XHALL
4
|
May 26, 2019
The Staff are some of the most caring people I have ever meet. They consistently worked with my family to make our mother’s stay as comfortable as possible. I will never forget their kind and caring attitudes.
Temptittude
1
|
March 4, 2018
Skilled nurses? Really? My mom was sent to the facility after being released from a hospital. If you are an elderly person who needs a babysitter, its the perfect place. If you have any type of health issues you will die. The nurses aren't qualified to watch a dog, let alone care for patients. My mom needed assistance and these so called nurses ignored her. She called us in a panic and we rushed to Brian center to find out her oxygen was 76 and she was in soiled depends. It looked like she was left with it on for several hours. I had to ask someone to clean her up. The NA was extremely rude... Thanks to the horrible care my mom received from this ridiculous place, she is now back in the hospital, if we would not have showed up, she'd be dead. I have nothing nice to say about this place, This is the onein Wilson NC.
Happy family guy
4
|
October 3, 2017
My family and friends have gone to BC Wilson for years for rehab. Any time they need to go somewhere we always want to go back there. They have done great jobs making sure my loved ones can get back home. Do I think they are perfect- no, but management is very responsive to any issues of families. They can't always fix everything, but they do follow-up and let you know what was done about any issue we ever had. The staff works hard out here and deserves recognition. Good Job!!
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Services and Amenities of Wilson Healthcare and Rehabilitation Center in Wilson, North Carolina
General
- Resident Capacity: 99
Medicare
Health
4.0
Overall
5.0
Quality
5.0
Staff
2.0
About Wilson Healthcare and Rehabilitation Center in Wilson, North Carolina
Wilson Healthcare and Rehabilitation Center is a Senior Living provider in Wilson, North Carolina that offers residents Nursing Homes services. Contact Wilson Healthcare and Rehabilitation Center for more details on services and rates.
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