I had a relative in this facility. There we're indeed two professionals in nursing and administration, that we're professional and awesome! I was there almost everyday for 90 day's! It was a sad place.They staff seemed over worked and I can honestly say, very rude! To the CO'S and 90 percent of the nurses that would give out the meds.It scared me to death knowing someone I loved and adored had to be subjected to such people! My main reason for this review is my relative has Dementia, if you are at all understanding of this diceace, one knows how scared they become.I came in earlier than normal aand Mom was not in her room.I could hear someone yelling in fear, I had ask a worker where Mom was ? She told me and I'm standing there in shock and horror because it was my Mum screaming! The worker decoding the door and what I saw was more than I could bare! My darling Mum in a bathtub with 4, can't standing around talking and laughing while my Mum was slumped down in this tub with the jets on and she was hanging on the sides! I was livid! To say the least! All they did was give me an attitude and as I'm getting my Mum a towel and in comes a RD because one of the girls went to get her.She saw immediately the situation told me it would be safer for me to leave until they got her out and I of course agreed because this was going to be addressed one way or the other! As I feel I have no choice, I'm walking our and there on the chair was my sunglasses that had been taking when I had forgotten them afew days earlier.I stop and turned and looked at these young ladies and said to them....These people in here may not all have family but that is My Mum, we love and care very much for her! She is not stupid and she communicates with us! This is inexcusable , unprofessional and criminal! My Mum was terrified! And I ended saying....These ppl in here are in your hands, they are or we're someone's Mum or Dad, if you do not like your job or do not like your like people then you're in the wrong business! It was unforgivable! My Mum had gowns stolen, a very nice razor and of course my glasses.I had several run in and the day I took her out of there was a glorious day! These ppl have your family in there 24/7, and you need to feel secure they are being taking care of physically and emotionally. I know from research that most nursing homes are really alike.Ive talked to ppl since Mum was there and it saddens me! It can be reported and investagated.but one really shouldn't have to go through this kind of ordeal to feel the safety of someone you love so dear! Also seniors with Alzhimers and Dementia, need water but there they discouraged water due tto not wanting to change patients it goes on and on! I was there with her for most of those ninety days!