My grandmother was in this facility from Dec 12th-28th after a week stay in the hospital for broken ribs sustained during a fall. She is 89 years young. There is not enough competent nurses available to care for the patients. If it hadn't been for constant family involvement for my grandmother, I am scared to think of the condition she would be in today. Nobody was bothering to check her blood sugar. She is an insulin dependent diabetic. After her first few days when my mother realized that grandma's sugar had not been checked, my mother brought it to the nurses attention and the nurse had no idea that grandma was diabetic. My grandmother came on on Dec 28th after lunch. On the morning of the 29th, when my mother went to place a new lidocaine patch, she discovered that my grandmother had not had a patch put on since the 26th! These patches are dated and are supposed be put on in the morning and removed at night. That means that she was given the lidocaine patch on the morning of the 26th and that patch stayed on her until the 29th. After reading about lidocaine patches, instructions say that a patch should only be worn for 12 hours out of 24 hours. These things are disturbing for her family. Thank goodness at least one of us was around daily to check on her. Also, when she first got into her room it wasn't completely ready. The batteries in the TV remote were dead, the room smelled of sewage, the toilet wasn't working properly and the shower didn't work. The staff that we came across were friendly and polite. The PT department was great.