Citadel of Wilmette
432 Poplar Drive, Wilmette, IL 60091
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$2,995
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Reviews of Citadel of Wilmette in Wilmette, Illinois
4.18
(11 reviews)
Facility
5.0
Staff
5.0
Food
5.0
Activities
4.8
Value
5.0
Cubswin1
5
|
May 14, 2018
I was so nervous to transition my dad into a "nursing home" because all the stories I have heard from my friends. He was at another facility for only 2 weeks and they wanted to discharge him. It was a Friday and I had no idea what to do or who to call. A friend referenced me to call Citadel and now I know why. Megan took my phone call that Friday night and I swear she spent the whole evening with me and my family to help us. It was a night and day experience compared to the rehab center he was at. I wish we brought him here in the first place! They made the transition so easy for my dad and I. Everyone is like my family now, when I come in not only do they care and keep me updated on my dad but they also care about me and how I am doing. The nursing aides go above and beyond for my father in ways I couldn't have even imagined. I am so incredibly thankful for my Citadel family. If you couldn't tell I HIGHLY recommend this place!
SNelson67
5
|
April 24, 2018
My mother stayed here after a fall at home. She fell in love with the staff and the facility and truly feels as the facility is her home. We are truly grateful for the care that they have there. The staff was compassionate, professional, and very responsive. The facility was very clean, comfortable and attractive. Very light colors and airy. The nurses provided outstanding attention to detail and support. In every way we were over the moon about the care at Citadel and cannot say enough!
cmtm1962
5
|
February 17, 2018
Hard to put into words how gratefull I am to the Citadel. My neighbor and best friend stayed here for her rehab. It’s small and quant , every time she needed help or we needed something someone was eagerly there to help. The therapists were great, they didn’t mind that I’d join in in some therapy sessions. They actually taught me a thing or two! The compassion and care that EVERY STAFF showed was incredible. These people here truly do care! Highly highly recommend. The kitchen staff went above and beyond and the food actually wasn’t so bad! They’d always offer me something while I was there.
ehs56
5
|
February 2, 2018
I stayed here for a few weeks following my cardiac procedure. Overall it was a much better experience than I expected. Staff was very helpful and thoughtful. I basically had the same 2 nurses follow me throughout my stay and they knew me better than I knew myself. I would highly recommend anyone considering rehab to go here!
annonymous1234
5
|
September 8, 2017
I came to Citadel for cardiac rehab and cannot say enough about it. The social worker in the hospital told me it had been rennovated with new ownership so I was excited to see the change as I was previously there when it was Manor care. The facility exceeded my expectations. The staff was so wonderful and I cannot say enough about them. The nurses were on top of my care and when I pressed the call button there was someone there within a minute to help me. When they say excellent care extraordinary people they truly mean it!
Ms. Skeffington
2
|
April 1, 2016
We use to send my father to Manor Care for respite for 4 days at a time, twice a year. The last two time he came home, all of his clothing was soaked with urine as were the clothes that he was wearing when he came home. My father is 89 with Parkinson's and Dementia. But he gets around with a walker and is able to use a urinal and bathroom with the aid of his walker, alone. The first few times he went to Manor Care for respite were great. he came But now that my father's dementia is worse. My sister and I came to the conclusion that for four days they just let him sleep and marinate in urine. Also not the last time bet the time before, when we dropped him off the head nurse was so rude and nasty,
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Services and Amenities of Citadel of Wilmette in Wilmette, Illinois
General
- Resident Capacity: 80
Medicare
Health
5.0
Overall
5.0
Quality
5.0
Staff
4.0
About Citadel of Wilmette in Wilmette, Illinois
Citadel of Wilmette is a Senior Living provider in Wilmette, Illinois that offers residents Nursing Homes services. Contact Citadel of Wilmette for more details on services and rates.
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