Garden Spring Center | Nursing Home

1113 North Easton Road, Willow Grove, PA, 19090

6 reviews

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Reviews of Garden Spring Center | Nursing Home


based on 6 Reviews

fahri1 March 29, 2013

I am a friend or relative of a resident

The majority of the staff are very nasty, inconsiderate, and very unkind to both residents and their family. They do not answer call bells in a timely manner and when they finally answer it takes them over an hour to do whatever the resident requests. They are very rough in the handling of residents and leave them in a state of undress in public areas. Most of the nurses are very unprofessional and cold in manner and attitude. They are very disrespectful toward the residents and their families. The food is overall poor as is the manner of delivery. The residents are not positioned properly in bed, the trays are not set up for residents that need help. Residents that desire to go to the dining room are discouraged to go because it is an inconvience to the staff. Instead of interacting with the resident and talking with them, the staff socializes among themselves and ignores the resident. The facility feels more like a prison than a warm, caring environment. The physical layout is extremely poor. Hallways are extremely narrow and cluttered. If a staff member(nurse or aide) does not like you or your family member, their attitudes and actions are even worse. My stomach turned into knots every day when I would visit, which was every day at different times. You had to be "buzzed in and out of the facility. If they did not like you they would keep you waiting at least 10-15 minutes before they buzzed you in. There was suppossed to be someone at the front desk as you entered on the ground floor. I never saw anyone. I constantly worried about the safety of my relative's ( physical and emotional abuse) wellbeing.


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From Garden Spring Center


Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.

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Medicare

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  • Medicare Provider Number 395077

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