Dumont Center for Rehabilitation and Healthcare
676 Pelham Road,
New Rochelle, New York 10805
3.9
(9 reviews)
Pricing not available
77 JACKSON AVE, Scarsdale, NY 10583
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2.92
(13 reviews)
Facility
2.4
Staff
2.3
Food
3.0
Activities
3.0
Value
2.4
Tenn
1
|
October 10, 2021
My godmother has bad arthritis and had difficulty walking. She was at Sprain Brook for a month after being discharged from the hospital where she was being treated for knee pain. Rather than getting her back on her feet, they had her doped up on Tramadol to the point that she was nearly incoherent. In the 30 days she was there , she lost 11 lbs, from 151 to 140. When she was discharged and sent to the hospital complaining of chest pains, she had pneumonia. Prior to being re-hospitalized, the staff at Sprain Brook were planning on keeping her another month. Communication with the staff was horrible. They moved her without informing us; we didn’t know where she was for 3 days. They gave her an opioid without consulting us. And they did nothing to improve her condition. On the contrary, they made her condition worse. She was doped up; she lost 11 lbs; and she contracted pneumonia, probably as result of bed-ridden and neglected during her monthlong stay. Postscript: after 2nd hospitalization and treatment for pneumonia, we were able to get my godmother into a good facility where she can now walk with a walker and return home.
GREIFING DAUGHTER
1
|
January 25, 2021
PLEASE DO NOT PUT YOUR LOVED ONE HERE! MY DAD WAS DEAD IN 3 WEEKS. STAFF NEVER TOLD ME HE WAS ON OXYGEN, HE WAS HEALTHY WHEN HE ENTERED HERE JUST HAD DEMINTA THIS WAS SUPPOSED TO BE A TEMPORARY STAY UNTIL I COULD MAKE ARRANGEMENTS TO GET DAD TO FLORIDA TO LIVE WITH ME. THE STAFF IS TERRIBLE AND RUDE, I COULD NEVER GET THROUGH ON THE PHONE. MY DAD PASSED JAN 8 AT LAWERENCE HOSPITAL. THIS PLACE IS SO INCOMPETENT THAT WHEN MY DAD WAS ON HIS DEATHBED DYING OF COVID SOME NURSE CALLED ME TO REPIRT MY DADS COVID TEST WAS NEGATIVE! UNBELIEVABLE! IM DEVASTATED AND IT SURE WAS A TEMPORARY VISIT TO SPRAIN BROOK. NEVER DID GET TO SEE MY DAD GET TO FLORIDA, BUT I DID GET TO SEE HIS ZOOM FUNERAL. THANK YOU TO THE HORRIBLE STAFF AND ADMINISTRATION AT SPRAIN BROOK. P. S. THERE ARE OTHER SIMILAR COMPLAINTS TO BACK UP MINE
rob123987
1
|
February 4, 2019
This is the worse place. Don't put your loved ones here. The nurses don't care, they are rude and had attitude if I asked questions. They would say be back in a minute but they never come back. never seen doctor. Informed nurse mom coughing all I got was ok I'll be right back but she never comes back. Mom ended up in hospital because of lack of care
Momof4boys
5
|
January 22, 2019
The people who work at this place are so nice and the rehab team is fantastic! My grandma got one on one attention during her therapy. The food is hit or miss but they have tons of stuff to do for activities. Most of the nurses are pretty nice too.
MommaBear37
5
|
July 5, 2018
They have an excellent activities program with lots of chances for patients to interact with other people. Not just bingo but fun stuff like zumba and there was lots of music. They do bbq's too and they didn't charge me to have a burger with my friend. They took good care of her and she really liked it there.
IM
1
|
May 17, 2018
I am so surprised at how awful the communication is here. We have a relative who was brought to the hospital as unwilling and unsafe. The hospital was wonderful however we chose Sprain Brook as we thought it was good and so far the experience has been absolutely horrible. We have yet to speak to a doctor or nurse practitioner and the social workers are rude beyond and won’t speak. Our relative was found sitting in her own urine for days, unable to eat; drink; go the the bathroom and this facility seems to think she is of sound mind and it’s not necessary to discuss with anyone . I would NEVER have picked this facility if I knew how indifferent the staff is. I have no idea what will happen to our relative and zero confidence in this facility . Beware, the service is awful.
WaMM
1
|
October 30, 2017
I was appalled at the treatment my 91 year old mother was given at this facility. Most of the time she was just totally ignored. With a few exceptions, the aids were very unfriendly. One day my mom called for water three times, but had to wait 16 hours before her pitcher was brought back to her. The food would turn your stomach, and looked so unappetizing that I would not even feed it to my dog. I am happy to say this was only a temporary stay for my mom after being hospitalized. My mother is now in a lovely assisted living facility, and being treated with dignity physically, mentally and spiritually. Never again will my mother see the inside of such a horrible place.
VincentD
1
|
December 18, 2015
There use to be one aide to four or five residents/patients now there is one aide to almost ten at a time. They are clearly under staffed and the aides work really hard while the administrators do absolutely nothing. Poor management has hindered patient care. The dept of health should do a surprise visit. I am sure if they did, the medicare rating would go down to being a one star facility not a five star as it is listed presently.
Health
4.0
Overall
4.0
Quality
4.0
Staff
2.0
Sprain Brook Manor N H is a Senior Living provider in Scarsdale, New York that offers residents Nursing Homes services. Contact Sprain Brook Manor N H for more details on services and rates.
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