Promedica Skilled Nursing and Rehabilitation Wheaton
11901 GEORGIA AVENUE, Wheaton, MD 20902
Photos of Promedica Skilled Nursing and Rehabilitation Wheaton
Get Cost Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Explore Nearby Verified Providers
Be sure to consider these verified communities in your search.
$6,754
Reviews of Promedica Skilled Nursing and Rehabilitation Wheaton in Wheaton, Maryland
3.06
(15 reviews)
Facility
3.5
Staff
3.4
Food
2.6
Activities
3.5
Value
3.7
JLTraut
5
|
January 13, 2023
I spent two and a half months in rehab at this facility following brain surgery. I was utterly helpless and bedridden when I arrived, but the nursing staff and physical therapists were very patient and encouraging with me. Especially the physical and occupational therapists, who helped me get back on my feet, with slow and steady progress. I went from bedridden to wheelchair to walker to cane, to walking without any assistance by the time I was discharged. The nursing staff and caretakers were wonderful and caring.
Provider Response
Maureen
5
|
January 4, 2023
My husband is in Promedica Skilled Nursing and Rehabilitation Wheaton. I don't have any issues. The staff is very attentive and I think he's treated well. They have a lot of activities. They have a calendar that they publish, but he doesn't attend because he's paralyzed on the right side, and he can't get out of bed. He shares a bedroom, and it's very large. They do the floors, and someone comes in and cleans every day. It's near a hospital and a shopping mall. They have a courtyard.
Provider Response
PowersFam
1
|
August 17, 2022
WORST SKILLED NURSING FACILITY EVER! My father was transferred there per Kaiser recommendation and while we were hopeful, I found the premises to be dirty, extremely disorganized, few competent staffpersons or nurses. You can call for hours to check up on your loved one via the only phone number they have on their website and it will ring for a long time, then it sounds as though someone picks up the call and immediately hangs up. They transferred my father to a hospital after a physician checked on him and did not tell me that he had an infection in his leg or that they were transferring him to an emergency room until he was en route. They failed to provide me with the location of the hospital and when I tried to call back as there were two locations for this hospital that were near the facility, the phone rang and rang, multiple hang-ups, then ultimately I got the message "the number you dialed is not in service." The nurses are always annoyed when you ask for their assistance, they are reluctant to assist patients to use portable or in-room toilets, telling them instead to use their diapers, then it takes 25+ minutes before they will come in to change it and clean the patient. My father sat in a urine soaked bed for over an hour. Food sub-standard and options limited. A nurse let me into the therapy room to inspect it, and there where two elderly patients in wheelchairs doing nothing, while the "therapy technician" was in a chair talking on his cell phone. Could help but notice that the sign outside the therapy center said "No Cell Phones Allowed". Using the call button was futile and I wondered if they were even "connected" as we never received a response to pushing it. I didn't see any activities taking place and the halls were empty -- no residents and no staff persons making regular rounds. I would not send my worst enemy to this place, let alone someone I cared about. Trying to get him out of there ASAP!
Provider Response
JAWS-III
5
|
October 13, 2021
I was never fond of Manor Care. The care that my loved one is receiving is impeccable. The PT and OT worked really hard with him to get him back on his feet. Nurse Maria, Prudence and Ruth keeps me informed, great nurses. Very impressed. Maria is my Angel. Thanks Manor Care for making a BELIEVER out of me.
Provider Response
teardrop301
1
|
August 13, 2021
DO NOT SEND YOUR LOVED ONE HERE!!!!! My father has been there for three weeks and I am not satisfied. They do not answer their phones. I have called up here numerous times. In the instance that I am able to get someone on the phone, they transfer me, and then no one answers the phone. When prompted to speak to the Nursing Director, Facility Manager, Reception Desk, or pretty much anywhere else, no one answers the phones. No one checks their messages, or they do not have a voicemail set up. How am I as a concerned family member supposed to call to find out what is going on with my family. He has vision problems and has asked for assistance during meal times to at least position the food in front of him, and let him know what is being served. They have a problem with this. He has asked to not have to sit in the uncomfortable wheelchair for long periods of time, and they have an issue with assisting with that. Someone contracted Covid while at the facility. I still have not received a call regarding the Covid issue. However, my father received a call on his phone to let him know what the issue is. I received a call in the middle of the night this week to say that they do not have an emergency contact on his account. After midnight, receiving a call requesting this information, that has been given to them several times. Unacceptable. Mixing up the patients because they have the same last name. One being male, one being female. Unacceptable. Not allowing for visitors to come into the facility to see a patient. Unacceptable. Forgetting or losing patients because they have been moved out of their room to do other things in the facility. Unacceptable. I will be moving my father outside of this facility as soon as I can. And I would recommend that if you have someone there, get them sent somewhere else as well. You can’t get better without the proper care and treatment. And I am expecting for my father to get better and come home. So with that in mind, it’s a no for me for Manor Care of Wheaton.
Provider Response
Ranny
5
|
April 13, 2020
We recently made a request of the staff to help a dear friend be able to watch a very special Annual Event that was scheduled to be streamed on the internet. The regretful thing was that we only gave the staff about 1-1/2 hours to set it all up and make it work. The great thing is that Ishmael and the Activities staff DID make it happen! Ms Stella couldn't have been happier and we cannot thank Ishmael and his staff enough. We are truly grateful and appreciative of their extraordinary effort to help and accomplish what we thought might be a failed attempt on our part. Thank you Ishmael, Deidra, and all the staff there!!!!!
Provider Response
What you can do with Caring
Services and Amenities of Promedica Skilled Nursing and Rehabilitation Wheaton in Wheaton, Maryland
General
- Resident Capacity: 94
Medicare
Health
4.0
Overall
4.0
Quality
4.0
Staff
4.0
About Promedica Skilled Nursing and Rehabilitation Wheaton in Wheaton, Maryland
Promedica Skilled Nursing and Rehabilitation Wheaton is a Senior Living provider in Wheaton, Maryland that offers residents Nursing Homes services. Contact Promedica Skilled Nursing and Rehabilitation Wheaton for more details on services and rates.
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.