Reviews of North Hills Health and Rehabilitation Center
regretting every sending family member here January 26, 2017
I am a friend or relative of a current/past resident
this place is a death sentence for anyone who comes here. If you care anything about your loved one do not send them here. The staff are no were and in and the nurses are too busy talking at the desk to take any interest in your concerns. The nurses just roll their eyes at you. Therapy is terrible, the boss came in to introduce herself and she acted as if we we beneath her. She was very snooty and no compassion or empathy at all. It was all about the bottom line. The rooms were filthy and unkempt. Dirty diapers in the trash can for days in the bathroom, dirty floors with stains all over them. When brought to the administrator attention, she just made some joke and tried to laugh it off. She gave us a coloring book, as if that would solve everything, while the floors continues to remain filthy as well as the room. The aides were rude and disrespectful., swearing multiple times. Please, please do not send your loves ones here unless you want them to die or suffer worse. Take it from a prior resident and family.
just a fly on the wall May 09, 2016
well let me start by saying that the people that work there are wonderful from the kitchen to social workers and everyone in between. I think the big problem they have there is the blame is always someone else or an other department or the other shift not the person who is at fault. a have seen things there and know what i say like pt department making up their own equitiment because they do not have what they need and try to make up for it but if they had more item they would need more room. just like the kitchen they need a lot more room for ovens and things then they could do real cooking and not just a lot of premade meal items i know they have a chief there that could cook up a storm and within different diets needs they have a social worker that goes way out to help she will fight to the end. there is a girl in housekeeping that is great she makes her own wonderful spray that she will spray and it is lite and makes the room smell nice along with making your room nice and clean then we come to the nurses they are very good well most of them they are right there with your meds but when you hit your button for help most of them think it is up to the aide to answer it well they sit and talk and they will say they are doing their charts and things when you can hear them talking and laughing well you are in pain or not getting your air because the hose has poped off or some other problem that you need a nurse for i guess there should be 2 buttons one for the nurse and the other one for the aide.but in all fairness there are a lot of times there are not enough nurse for a lot of the shifts most of all night shift come on 2 nurses for the whole building at night when there is a death god forbid then you just have one running both floors. then there are the great backbone of any place like this the nurses aides the get all the dirty work their buns run off and have to track things down be a sounding board not to say about them getting hit or things thown at them or spat on they still come in and smile as they clean the person up whatever it may be top or bottom ha ha. but they are so over worked they work i would say like 3 shifts in one they need to hire more aides and not cut the hours but have more per shifts. in other words look out for the workers and not so much for the money until you get it straighten up then you will have happier workers and happier residents
bobbiepinn March 04, 2015
I am a friend or relative of resident
My father stayed in the skilled nursing unit for several months. I thought the outside of the facility was very welcoming. Had a "homey" type of feel. However, when you go inside the building it felt very hospital like. The rooms and the bathrooms did not always appear to be clean. Also, during my father's stay he contracted scabies from another resident AND cdiff. He had stayed at other local facilities before and never contracted anything. So not sure why this happened here. The PT department had very knowledgeable staff, however, they lacked equipment. Did not even have a recumbent bike. I brought this up to the administration and they acknowledged this issue and said that their "PT staff does the best they can with the equipment they have". This is most certainly NOT a place to send someone that has an existing condition that requires intense PT. The PT room is also VERY small. I would highly suggest you go and tour the PT area before sending a loved one there so that you get a clear understanding of the PT that will be provided (this was my mistake). One big positive, is that the staff was very kind throughout my father's stay. They were very helpful and were quick to respond to my questions/needs. The staff would even sit daily with my father to help him eat (this is a big deal since I have found at other facilities they did NOT do this). I did notice though that sometimes it seemed like they were too short staffed to take care of the needs of all residents in a timely manner (e.g., bathroom assistance, dressing --- sometimes I would go there in the afternoon & my father would still be in a hospital gown!). So, in summary, take a tour --- and this should be a rule of thumb before using the services at any facility..
chris7267 November 22, 2014
I am a friend or relative of a resident
I've got my mom into North Hills. It is a small facility, and the care is very personal. It is located just north of the city in Wexford, PA, so scenic-wise it is very pretty. There are woods around there, and the grounds are very nice. Like I said, the care is very personalized. They do a lot of activities with them. During the warm days, they would take them outside and do activities with them. They take care of all of her needs. Even the physicians that she sees or different specialists make arrangements for her and provide transportation, so it is very comprehensive. They really take care of everything, and we are very pleased.
About North Hills Health and Rehabilitation Center
North Hills Health and Rehabilitation Center is a nursing home in Wexford, PA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of North Hills Health and Rehabilitation Center
- Medicare Provider Number 395903
Location of North Hills Health and Rehabilitation Center
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