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Reviews of CareOne At Valley
February 12, 2017
I am a friend or relative of a current/past resident
They must be having THEIR OWN family members posting reviews. This place is a nightmare! From the horrible Administrator on down, five star Medicare my behind! A neighbor of mine went there for rehab after breaking her elbow in a fall. A few weeks later, she died!!! Any facility that has "CareOne" in front of it, should be avoided at all costs!
June 27, 2014
I am a friend or relative of a resident
My dad stayed at CareOne when he was recovering from his surgery. The staff was very nice. It was a completely different type of setting. It was more like in between a hospital and assisted living. He was in a semi-private room, and the situation depended on who his roommate was. You would never know who you were going to get. He had some roommates who didn't say anything, or some complained that he had his TV too loud. I guess that's part of the territory, but they looked on him constantly, like they should do. They gave him good care, and we had no complaints. He had physical therapy. Everybody was very nice and did a nice job. We never found him not taken care of when we went there. They were doing everything they could do, and I couldn't ask for anything more. While I was there, they would come in to sweep and mop the floor. One of his complaints was that his food was sometimes cold. I asked him why he didn't complain about it, and he said, "No, I don't want to cause any trouble." So I went and talked to the supervisor. I said, "My dad's food came cold, and that's not right." He said, "Oh, that shouldn't be. We'll take care of it." From then on, his food never came cold, they always made sure it came hot. He also liked omelets for breakfast, and they made sure that they brought him an omelet, whether it be cheese or western. He craved omelets almost every day, and he really enjoyed it. Some people won't ask, but all I did was make a phone call and they took care of it. I couldn't complain about that. He was happy there and had good care.
August 01, 2013
I am a friend or relative of a resident
After surgery, they put my mom is at Caring One at Valley for rehabilitation. The facility is fine. The nurses are wonderful and give attentive care. The rooms are okay. It is five minutes from my home so I can see her every day.
January 06, 2012
I visited this facility
My mother is currently at CareOne (November, 2011) and I am very thankful for the quality of care she is getting. The sad reality of any managed care setting (think: nursing home) is that it's at best, a 50-50 crap shoot, odds that nobody likes when it comes to the care of their elderly parent. At CareOne at Valley, I'd have to say that 80% of the aides and 75% of tne nurses are outstanding. Stand out nurses include Carole, John, Beverly, Gersey, Linda and Denelle (sp?). Aides like Gloria, Sean, Carol, Michelle and many others are wonderful beyond thanks. The director of Social Services, Stefan and the nursing director, Marion, are caring, attentive and excellent with follow-up. Stefan has repeatedly gone above and beyond to make sure my mother's comfort level was optimized, not easy when anxiety is such a large part of her condition. Yes, for a small minority, working at CareOne may be just "a job," but for the majority, helping seniors is their profession and their calling. You can't put a price on peace of mind. CareOne was the best choice possible and provides the best care to my Mom, under very trying circumstances.
Features of CareOne At Valley
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 315369
- Ownership Type: For Profit Corporation
- Date Certified: 05/01/2017
- Resident Capacity: 120
About CareOne At Valley
CareOne At Valley is a nursing home in Westwood, NJ that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of CareOne At Valley