Reviews of Westfield Gardens
May 19, 2012
I am a friend or relative of a resident
The facilities were well landscaped, the front office employees were always pleasant. The nurses and care assistants weren't so friendly, and often (despite labeling my neighbor's clothes with her name) socks, undergarments, and clothing would go to the laundry and were never returned. I will say this-we visited during lunch once and soon afterwards one of the activities employees had a "tea party" complete with hats for the ladies and nice attire for the men. This woman seemed very attentive and brought out smiles in even the most unresponsive residents. The facility was very secure, complete with locked doors and a proper check-in system. The parking lot was at an angle, so I imagine this would be quite difficult for residents or visitors in wheelchairs to handle. The food appeared sufficient, many patients deemed "flight-risks" were equipped with monitors that would beep if they were outside appropriate boundaries. Ultimately, I feel this was a decent facility but the care staff should be brought up to a higher standard.
Features of Westfield Gardens
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 225383
- Ownership Type: For Profit Individual
- Date Certified: 05/01/2017
- Resident Capacity: 80
About Westfield Gardens
Westfield Gardens is a nursing home in Westfield, MA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Westfield Gardens