Elderwood Assisted Living at Wheatfield
2600 Niagara Falls Boulevard,
Niagara Falls, New York 14304
3.8
(11 reviews)
$3,886
2987 SENECA STREET, West Seneca, NY 14224
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Elderwood Assisted Living at Wheatfield
2600 Niagara Falls Boulevard,
Niagara Falls, New York 14304
3.8
(11 reviews)
$3,886
2.08
(12 reviews)
Facility
2.1
Staff
2.3
Food
2.0
Activities
2.0
Value
1.4
MaTaba
1
|
October 10, 2023
My sister is here This place is filthy! There has been a cookie under the her bed for four months! I keep taking pictures of it with dates on them! I haven’t picked it up myself just to prove a point. Staff is lazy, most days they don’t even get her dressed They don’t take care of her nails her teeth or her feet They bring in her tray while she is lying down and don’t sit her up to eat! There is never a pillow case on her plastic pillow She had the same nightgown on for days on end. This place should be shut down!
Kevin Rothsby
1
|
June 12, 2023
Please do not send your loved one here. The nurses are lazy and disrespectful. Not only was my mom covered in her own filth, but it has happened in numerous occasions and nothing has improved. For a place that charges and gouges people for as much as they do, they could at least give the people they serve some dignity and respect.
James
1
|
April 23, 2023
Dad was at Seneca Health Care Center and I would highly suggest not to bring anybody there. It's dirty. I know there's always good people working in places, but the staff there was just marginal at best. They had too many residents for each staff member. They had like a 13 to 1 ratio, which I thought was ridiculous. They had meals that were pre-made. They would just serve them on a tray and leave. The room was very cluttered and very small. They had to have a shared room with somebody else. You paid $5,000 a month more, which I thought was outrageously costly. The activities were marginal at best, too. The hallways were extremely cluttered, and in an emergency, you wouldn't be able to leave in a timely manner.
katierose222
1
|
February 15, 2023
Short staffed. Dirty rooms. No one returns calls. No rehab on weekends.
Bmackie04
1
|
January 18, 2023
Social worker snarky, administrator NEVER returns calls.
spokesperson for mom
1
|
December 12, 2022
Majority of staff were caring and dedicated to patients, but their efforts are controlled by the doctor's orders. Our mother's doctor had her overmedicated for 5 weeks, to the point where she continuously fell asleep during her therapy. We were not allowed to meet with the doctor to discuss our concerns. As a result the Insurance company stopped covering her rehab. After being moved to long-term care, the doctor allowed our mother to sit in her bed/room and deteriorate for an additional 6 weeks. No plan to improve her quality of life. She left Seneca Manor weaker than when she entered, 20 pound weight loss, bed sores, and shingles due to the stress she went through. No support or help from administration. Their job is to keep the beds filled and bring in the money. No care or concern for the patients.
Health
3.0
Overall
2.0
Quality
4.0
Staff
1.0
Welcome to The McGuire Group’s family-owned Seneca Health Care Center located in West Seneca, NY. Since 1974, we have been committed to pioneering and integrating progressive programs and services that include inpatient rehabilitation, skilled nursing care, palliative care and respite/short-term care. This commitment has resulted in our facility continuously receiving outstanding 5-star ratings from the federal government, which rates every facility in the country. In addition, for the past five years, the NY State Department of Health has issued a Nursing Home Quality Initiative that evaluates nearly 600 nursing homes in the state based on quality performance. Seneca is among an elite list of facilities state-wide that has achieved the top quintile status for 5 out of 5 years, with The McGuire Group being the only multi-facility provider in the state to have achieved this milestone. Our staff welcomes you to complete an online admission application and make an appointment for a personal tour. Thank you for your interest in Seneca Health Care Center.
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